Dr. Emily Rubenstein, DO

Dermatology

3245 N. Halsted St.

Chicago, IL 60657 Directions

(773) 902-0136

www.vitalskinderm.com

4.9 out of 5

77 verified ratings

1 Location


Dermatology + Aesthetics - Lakeview

3245 N. Halsted St.

Chicago, IL 60657

(773) 902-0136 Directions

77 Ratings, 45 Comments


Nov 28, 2024
Except the doctor everything else had a little something that was not ok. Front desk, was not very friendly and at the end when we asked for an appointment reminder we got one that is hard to understand when exactly our appointments are. The nurse inside, very friendly but we expected to get a paper with all the things the doctor recommended us to follow. The worst was the nurse that came to take blood. She was sweet but not very experienced because she struggled a lot to take blood from both hands and after 3 days I found out that something happened with the blood and I have to go to reset the test. Obviously not happy about this one and I am sure the insurance was not happy either. Maybe is my fault because I was used to see dr Rubenstein when she worked at Swedish hospital and those things never happened.

Nov 16, 2024
DR RUBENSTEIN was very attentive to me and the issues that came up-----Staff caring and friendly

Nov 9, 2024
Very positive

Nov 7, 2024
had a spot on my face and was taken care immediately.

Nov 1, 2024
Well it’s been 5 days and I still haven’t gotten the results back from my visit. That’s the longest I’ve ever waited from any doctor so I’ve been anxious all week.

Oct 31, 2024
Didn’t address the hair loss concern :(

Oct 19, 2024
The person who took me back didn’t introduce herself or her role, and she used my dead name. They took pictures of me without asking if they could or if I was okay with that. And then the dermatologist spent less then 5 minutes in the room.

Sep 24, 2024
I was warmly greeted by the front desk associates and didn't wait long before meeting with the medical assistant, Betsy. Betsy was quick & thorough with my onboarding, explaining in advance what the doctor might ultimately suggest. My experience with the Dr. Rubenstein was lovely. She was professional, understanding and had immediate answers to my concerns.

Sep 22, 2024
A little disorganized, weak in communication skills

Sep 8, 2024
There was a fairly long wait before being the doctors, but it's the first time this has happened.

Sep 4, 2024
Positive

Aug 31, 2024
Took me early, very professional and thorough.

Aug 30, 2024
Quick and doctor was knowledgeable and answered questions and had remedies to problems I had

Aug 29, 2024
Quick and easy

Aug 19, 2024
Thorough cancer screening.

Aug 19, 2024
Thorough, intelligent

Aug 19, 2024
Well cared for.

Aug 17, 2024
Easy confident

Aug 16, 2024
Check in was fast and easy and the front desk person was friendly and helpful. Dr. Rubinstein was great as always. She is efficient and fast, but never makes me feel as if she is rushing or unable to answer any of my questions. The physician assistant was also very good.

Aug 2, 2024
super professional, fast and job well done. Love this place

Jul 27, 2024
Everything was on time and really good.

Jul 25, 2024
great people providing my treatment

Jul 14, 2024
Ample parking, good location, quick check in, welcoming staff and the doctor is terrific.

Jul 3, 2024
Knowledge and professionalism of staff and providers complete confidence in Dr Rubenstein and the results. Easy to schedule

Jul 3, 2024
Front desk struggled to check me in and check me out.

Jun 28, 2024
Nice staff, good Doctor, easy parking

Jun 28, 2024
very friendly and professional

Jun 15, 2024
During my appointment I was prescribed medication. The prescription was not sent to the pharmacy, I had to call 2 days later to request the prescription be sent. Additionally I was going to be given a quote for a procedure discussed during my appointment. I was never provided the quote and even asked for it a second time when I called about my prescription.

Jun 10, 2024
Both receptionists friendly, knowledgeable, helpful.

May 26, 2024
Accommodating as we were held up in traffic

May 24, 2024
Great

May 17, 2024
Dr Rubenstein is always great

May 14, 2024
I felt very welcome, the team was very knowledgeable and they were able to address my concerns.

May 10, 2024
service

Apr 22, 2024
Great staff, just slight deviation from a 10, Dr. saw me about 40 minutes past my appointment time.

Apr 21, 2024
Very friendly and professional staff.

Apr 20, 2024
There seemed to be some confusion about the purpose of my visit which was to get a full body scan. When I was told I would need to return for a second visit, I protested. The problem was resolved and I received a full body scan and a biopsy that was needed.

Apr 15, 2024
Great office and staff.

Apr 14, 2024
The staff and Dr. Rubinstein was great.

Apr 14, 2024
Staff friendly, attentive, thorough and professional.

Apr 5, 2024
Always great, and fun, to see Dr. Rubenstein and her assistants. We did forget to treat a wart and to sign a records release form.

Apr 5, 2024
welcoming staff, on time (if not a little early), minimal wait time in the room to see the dr, helpful suggestions and clear communication from everyone

Mar 29, 2024
Excellent Doctor

Mar 18, 2024
I was late and was very frustrated and nervous but the receptionists calmed me down.

Mar 18, 2024
Easy to get to. Easy to park. Pleasant receptionist. No waiting.