Cancer Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
1,508 verified ratings
1,508 Ratings, 961 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Cancer Center in Alpena for compassionate, knowledgeable oncology care and excellent staff. Providers (Dr. Hitzelberger / Dr. Preston) are described as thorough, attentive listeners who explain diagnoses and treatment plans clearly and show genuine concern. Multiple commenters report successful outcomes (e.g., removal of a large nasal/sinus growth) and strong trust in local cancer services. Staff and infusion team are noted as professional and supportive. Overall sentiment is highly positive with emphasis on expertise and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 10, 2026
Glenn Preston, M.D.
What would you tell family and friends about your experience with this provider?
I highly recommend Dr Preston
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Very caring and understanding easy to talk to he explains it so you understand
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
He is excellent.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
He is the best.
Sep 4, 2026
Excellent experience
Sep 4, 2026
What would you tell family and friends about your experience with this provider?
The best
Sep 3, 2026
Dr. Hitzberger has been excellent in providing my medical care for over a year now.
I can only praise him and his staff for giving me the care and consideration I have received.
They listen, they follow through and spend as much time as I need to help me get through the rough times in fighting to have quality time still in my life.
Sep 3, 2026
Great *****. Service ***** Dr Hitzelberger very knowledgeable and on time
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
The doctor in the Stafford, real good
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Very wonderful service I’ve received
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
This is a doctor you can trust to give you the best possible care and outcome for your medical problems
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Great service , very knowledgeable,very polite
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Preston was courteous and listened to my concerns. Also, the waiting room was calm, spacious and comfortable, which helped alleviate anxiety.
Sep 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hitzelberger is very professional with an added bit of humor where appropriate. That makes for an uplifting office visit and I also know the doctor will give me the good news and the bad news if that is appropriate. It makes for an excellent doctor who isn't going to waste my time. Thank you to the good doctor and his friendly staff!
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
the best service I have received from any doctors offices
Aug 31, 2026
What would you tell family and friends about your experience with this provider?
I have no complaints or concerns regarding the care I receive at the Alpena Cancer Center. Thank you very much.
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Kind, caring doctor. Very patient as I am a pt with HHT, a rare blood forded! He keeps me on top of this illness! Very efficient.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
A friendly caring doctor. Interested in helping you out.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Very good patient care.
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
he. lisens explain̈s things very. well a good. dr
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
He's the best! He really listens to my concerns and checks them out throughly. He has the best attitude
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and would recommend they go to Dr Preston.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
He is skilled, compassionate and caring
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
That u need to actually be face to face with someone to get an answer. No matter what the test there is always always some questions. I think when dealing with the people who are very sick on a daily basis I. he maybe forgets that the ones that are having tests for some of these diseases need to understand the same as the ones being treated for the same things. But he is an excellent doctor.o
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
A very caring oncologist. Not just for medical needs but also for mental health needs.
Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend them
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr.listened to me and checked what I was worried about.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Yes he's very personable and in touch with the patient me.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
He is the dr you should see for your cancer needs.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
So far everything has been great.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hitzleberger is great! He takes the time to explain things, will keep explaining until you understand. He keeps up with the new studies. Always upbeat and positive, I never have to worry so much because he is not worried. He treats you like a person and not a number, he takes the time to get to know you and your family. Gives good sound advice. We always walk away from my appointment with a good laugh and smile. From day one when we met him my husband felt he was a good fit for us and drives me 8 hours from [ ] to see Dr. H., he is that good. Thanks Dr Hitzleberger for getting my family and I though this.
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Very caring knowledgeable staff!
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
If you are able to be assigned to Dr. Hitzelberger and his staff, you will always be well taken care of. They are exceptional!
Aug 24, 2026
What would you tell family and friends about your experience with this provider?
Relaxing in a uncomfortable condition
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
The staff working in the department is great. All super friendly. Dr Preston he is very confusing. Says the same exact thing every visit and don’t get any farther.
Aug 22, 2026
What would you tell family and friends about your experience with this provider?
He is a great doctor and answering all questions and explains them.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
They have an excellent group of providers!
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
The oncologist is providing the care I need
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Everyone is very kind and answers as soon as they can.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Yes, I would recommend the doctor to relatives and friends
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
1st time I seen him, he listened and looked at my history. Wrote down 2 things for me to have my dr look into. One of which was a rare autoimmune I ended up testing positive for! My pcp (whom i like very much) was out of ideas and had been trying g to get me into rheumatology for a long time. This diagnosis could very well have saved my life. What i was seeing him for we are now maintaining. I've never felt dismissed in person or even on a call or portal message! The staff are all so friendly and never make ypu feel as if you're a burden.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
A very caring dr. And staff.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable and experienced, very understanding and helpful!
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the office is great!
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Kind man, invites questions, & staff is personable.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
I have nothing but praise for the Dr. & his staff! I think he does an excellent job!
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr. Hitzelberger for any blood disorder. Very knowledgeable and pleasant doctor.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr.Hitzelburger to all my friends that could use his service. I have been seeing him for for over 4 yes. Have no regrets or problems. His bed side manners are awesome very caring and considerate.
Aug 18, 2026
What would you tell family and friends about your experience with this provider?
Dr and staff explained everything well.