Cancer Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
1,433 verified ratings
1,433 Ratings, 928 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Cancer Center in Alpena for compassionate, knowledgeable oncology care and excellent staff. Providers (Dr. Hitzelberger / Dr. Preston) are described as thorough, attentive listeners who explain diagnoses and treatment plans clearly and show genuine concern. Multiple commenters report successful outcomes (e.g., removal of a large nasal/sinus growth) and strong trust in local cancer services. Staff and infusion team are noted as professional and supportive. Overall sentiment is highly positive with emphasis on expertise and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 28, 2026
William Hitzelberger, D.O.
What would you tell family and friends about your experience with this provider?
Very professional And knowledgeable
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
I will recommend Dr William Hetlzelberger as a good and supportive Oncologist!!!
Apr 27, 2026
What would you tell family and friends about your experience with this provider?
This office cares about our concerns and worries.
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
I love the way he listens to all my questions and the staff takes very good care of me
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Always very concerned about my needs
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Very good operation
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
The best
Apr 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent physician and staff. Does all they can to see our questions and issues are answered.
Apr 24, 2026
Excellent doctor who is caring and compassionate about all of his patients.
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Very good
Apr 24, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Dr. Preston and staff were all considerate and compassionate on all my visits. I am very satisfied with my experience at Alpena oncology Dept. Thanks everyone for everything you helped me with. [NAME]
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
He's terrific at what he does.
Apr 22, 2026
What would you tell family and friends about your experience with this provider?
Great place to go
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Very good!
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
The best by far
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
I have told them that we get excellent care from well-informed and intelligent doctors, nurses, and technicians.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Dr. H is direct and gives you the facts. I appreciate that.
Apr 20, 2026
What would you tell family and friends about your experience with this provider?
Dr Hitzelberger is the very best. He listens, kind and caring and always explains and answers all my concerns. Would highly recommend him to others.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
He is very caring and he is willing to help in any way.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Doctor H and the staff are always on top of all the details in my complicated health situation. I wouldn't be here if it weren't for them.
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
Great service
Apr 19, 2026
What would you tell family and friends about your experience with this provider?
That he was a very caring doctor and that I have confidence in having him care for me. He is the best!
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
Good
Apr 18, 2026
What would you tell family and friends about your experience with this provider?
This doctor and the facility are top notch. Everyone there are always very pleasant, friendly, professional and helpful. My care couldn't be in better hands.
Apr 17, 2026
Always a pleasure to talk to. Addresses my concerns expertly and compassionately! Very professional and knowledgeable!
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Thank God for Dr. H
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Very good and very available for questions.
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
Excellent care. The doctor and staff are very friendly and professional.
Apr 17, 2026
Dr. Hitzelberger very attentive, explained everything clearly, and also listened to my concerns.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Gentle kind careing
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
The whole oncology department if filled with the Best possible people. Dr. H, the infusion staff and the front desk and appointment person are outstanding. I am blessed to come here . Thank you.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Such a kind & upbeat doctor, a confidence builder. He makes you smile.
Apr 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Friendly and informative and willing to listen to patients questions and thoughts
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very good care.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
I appreciate this DO & his staff.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very good experience
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Out of all my Dr.s he is the best doctor overall.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent!
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent team
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I'd recommend Dr. Preston to anyone needing his specialties. He is very thorough, speaks clearly and gives information that anyone could understand.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
The whole staff there was great
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend this team.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
That he and his staff are the best and have been really good to me.
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
Superb!
Apr 13, 2026
What would you tell family and friends about your experience with this provider?
great doctor
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
Dr Preston and the staff are always kind and efficient