Cancer Center: Alpena

4.9 out of 5

1,307 verified ratings

1,307 Ratings, 876 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 19, 2025
I felt very comfortable with Dr Preston and felt he listened to my health conserns.

Jun 14, 2025
I always feel I got the best care after my appointment

Jun 11, 2025
What would you tell family and friends about your experience with this provider?
Very good and listened and explained very well

Jun 11, 2025
What would you tell family and friends about your experience with this provider?
I T I tell them how courteous and caring all of the staff are they make it very easy to follow directions to heal confident, I’ll be OK

Jun 11, 2025
What would you tell family and friends about your experience with this provider?
They are the best

Jun 11, 2025
What would you tell family and friends about your experience with this provider?
Good doctor--I recommend him

Jun 11, 2025

Jun 10, 2025
What would you tell family and friends about your experience with this provider?
They are the best care givers.

Jun 4, 2025
What would you tell family and friends about your experience with this provider?
Great staff!

Jun 3, 2025
What would you tell family and friends about your experience with this provider?
Absolutely love Dr Hitzelberger. He takes his time explaining and showing us on computer screen exactly what is going on. Never in a hurry. Completely trust his judgment and future treatment for me.

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
Amazing! He goes over and beyond to support you in so many ways.

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
So thorough, knows his stuff extremely well which gave me confidence he would know what direction we needed to go so I could get well again !!

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
No complaints but I would not discuss unless they needed that type of service I would highly recommend it

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
Dr. Hitzelberger and his staff are the best I have ever encountered. They always treat you with respect and kindness. I feel very lucky to have them as my health team.

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
Excellent Doctor, Excellent staff...all around the best.

Jun 1, 2025
What would you tell family and friends about your experience with this provider?
He is a great doctor and very friendly. Would recommend him to anyone with a medical problem.

May 31, 2025
What would you tell family and friends about your experience with this provider?
Wet happy with the care provided

May 31, 2025
What would you tell family and friends about your experience with this provider?
They are there when you need them.

May 31, 2025
What would you tell family and friends about your experience with this provider?
Excellent and the cancer clinic is the only outstanding service offered at Alpena Regional (MyMichigan) any longer. So sad!!!

May 31, 2025
What would you tell family and friends about your experience with this provider?
Very good service, kind, caring workers.

May 30, 2025
What would you tell family and friends about your experience with this provider?
Great care , answers all my questions. Very informative.

May 30, 2025
What would you tell family and friends about your experience with this provider?
Thank you for your excellent Service!

May 30, 2025
What would you tell family and friends about your experience with this provider?
Staff was courteous, professional & helpful. Dr. Preston was knowledgeable, informative & professional. I am pleased with the care provided by Dr. Preston & staff & would recommend them without hesitation.

May 29, 2025
What would you tell family and friends about your experience with this provider?
Helpful

May 29, 2025
What would you tell family and friends about your experience with this provider?
Dr. H and his staff are great to work with.

May 28, 2025
What would you tell family and friends about your experience with this provider?
The best

May 26, 2025
What would you tell family and friends about your experience with this provider?
I most certainly would. I told him I was happy my appts were over, but I would miss coming to him. Easy check in, always on time, and not long waiting to get blood work or see the dr. Easy check out and making a new appt. I have only good to say about Dr. Preston and all of the staff in Oncology (even tho I was going for Iron deficiency)

May 26, 2025
What would you tell family and friends about your experience with this provider?
He is the first physician to listen to me. He has a great reputation. I therefore trust him.

May 23, 2025
Dr. Preston is a man we trust and know he is concerned with my health

May 23, 2025
What would you tell family and friends about your experience with this provider?
Super doctor, he listens and gets things done

May 23, 2025
What would you tell family and friends about your experience with this provider?
Helpful

May 23, 2025
What would you tell family and friends about your experience with this provider?
I have a lot of faith in Dr. Hitzelberger.

May 22, 2025

May 22, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this complex to everyone!

May 22, 2025
What would you tell family and friends about your experience with this provider?
He is a very professional and caring person and Dr one of the best.

May 22, 2025
What would you tell family and friends about your experience with this provider?
He is very professional but befriends you as a patient. Level of comfort is awesome. Makes your medical care a priority.

May 22, 2025
What would you tell family and friends about your experience with this provider?
i like dr H a lot and am very happy with his care😍

May 22, 2025
What would you tell family and friends about your experience with this provider?
Nothing but amazing

May 22, 2025
What would you tell family and friends about your experience with this provider?
Easy to work with and pleasant

May 20, 2025
What would you tell family and friends about your experience with this provider?
I’ve noticed an improvement with this provider after my last visit. Maybe because any issues I had were directed to an oncologist. Someone mentioned that I shouldn’t ask an oncologist about other problems I may have. I may disagree with some things but know he’s looking out for my best interest regarding my health.

May 19, 2025
What would you tell family and friends about your experience with this provider?
Definitely! The staff and employees were great ! A special shout out to Dr. Glenn Preston.

May 19, 2025
What would you tell family and friends about your experience with this provider?
Would highly recommend

May 16, 2025
What would you tell family and friends about your experience with this provider?
Dr. Bill is an excellent doctor and a great person. He has been my doctor for almost ten years now and I feel like he’s in this fight with me. The staff is amazing at their job and are so supportive and understanding about everything that you’re going through.

May 16, 2025
What would you tell family and friends about your experience with this provider?
Dr is very knowledgeable and easy to talk to.

May 15, 2025
What would you tell family and friends about your experience with this provider?
That I am always pleased with the care I receive and the staff are all friendly and efficient

May 15, 2025
What would you tell family and friends about your experience with this provider?
They are very helpful and very pleasant to be around. I’ve very much like my time spent there.

May 15, 2025
What would you tell family and friends about your experience with this provider?
Professional services

May 14, 2025
What would you tell family and friends about your experience with this provider?
I have always recommended dr hitzelberger as a top 10 provider

May 14, 2025
What would you tell family and friends about your experience with this provider?
It's rare in my [age] years I've had an experience w a medical provider this good. I consider him exceptional.

May 12, 2025
What would you tell family and friends about your experience with this provider?
Definitely recommend!