Cancer Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
1,469 verified ratings
1,469 Ratings, 970 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Cancer Center in Alpena for compassionate, knowledgeable oncology care and excellent staff. Providers (Dr. Hitzelberger / Dr. Preston) are described as thorough, attentive listeners who explain diagnoses and treatment plans clearly and show genuine concern. Multiple commenters report successful outcomes (e.g., removal of a large nasal/sinus growth) and strong trust in local cancer services. Staff and infusion team are noted as professional and supportive. Overall sentiment is highly positive with emphasis on expertise and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 1, 2026
Glenn Preston, M.D.
What would you tell family and friends about your experience with this provider?
Excellent
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hitzelberger is excellent. He never seems rushed, though I know he is busy . He explains everything clearly and completely. He answers any questions I might have. He treats me with respect and with empathy. He is an excellent listener.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Sure glad I have him for a doctor. Could not get better care. Treats me like I’m his only patient
Jul 1, 2026
I feel fortunate to have Mr. Hitzelberger in our area of the state of Michigan. I know so many people who speak highly of their experience with him and his staff, and I feel the same way. I feel confident in his care.
Jun 30, 2026
What would you tell family and friends about your experience with this provider?
He's a very nice doctor. Seems very concerned with our problems and assures us things will be ok. Makes us feel we are doing the right things and he's there to answer any questions we may have.
Jun 29, 2026
What would you tell family and friends about your experience with this provider?
He is a very down to earth doctor and genuinely cares about his patients and he explains things in language you can understand (not using simply medical terminology).
Jun 28, 2026
Dr Hirzelberger is very clearly an expert in his field. I would very highly recommend him to friends and family.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
I feel very fortunate to have Dr. Hitzelberger as my oncologist. He is always aware of my situation and knows what to do about my needs.
Jun 28, 2026
What would you tell family and friends about your experience with this provider?
I have a rather complicated medical history, and have had a number of tests from a number of doctors. Dr Hirzelberger did I very good job explaining test results. He was very encouraging.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Very professional. Easy to have a discussion with.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent in all ways with doctor staff and their kindness. I could not ask for anything better Thank you for all your care for me.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
He's very good, the staff is also very kind and good.
Jun 26, 2026
Very good doctor glad I found him. Very carrying . And listen to what you have to say.explains everything. Very well.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
They are very professional but also compassionate and caring.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Dr. Preston has good communication skills where some doctors come up short... He always answers any questions that I or my wife or daughter may have.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Best doctor in the whole hospital. He cares about me and my life.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Dr.Hitilberger is an excellent physician . Very caring a listen to what you.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
I have nothing but the best experiences with Dr Preston & his staff. I usually am very nervous when I have check ups. Dr Preston always puts me at ease when I see him & answers any questions I have. He is a very compassionate & caring Dr. I would recommend him to my friends & family!
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Dr Preston, is so very knowledgeable and shares that knowledge in a very comprehensive manner, considering many options collectively, and does so in the most engaging, thoughtful and kind manner possible! And his support staff is like wise, what a remarkable team.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
I am so thankful that I am his patient. He is so kind, he listens to all of my questions very patiently and his responses are always very helpful. I’d give him a 100 out of 1-10. I KNOW that he cares about me and is doing everything possible to help. He is aware of the latest developments in technology. I highly recommend him.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
That as a doctor I like him very much and would highly recommend him to my family and friends.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Seems to be very professional and was refer to him from other parings .
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
The best
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
The office, the staff and doctor was great
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Perfect
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
He is a great man and always answers your questions
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
very satisfied
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Dr hitzelberger is very through and has a pleasant personality.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Great helpful care and genuine concern.
Jun 22, 2026
What would you tell family and friends about your experience with this provider?
Dr.Hitzelberger is the best physician I have ever encountered. I have been his patient for the past 14 yrs, he's compassionate, caring knowledgeable concerned. He's always honest and forthright about my condition prompt response and always on time for appointment. I owe my successful recovery and continued life saving treatment to him!
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
He gets things done. He stays on top of it.
Jun 21, 2026
What would you tell family and friends about your experience with this provider?
I would recommend The Alpena Cancer Center to friends and family. All persons I had contact with were kind and caring,
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Dr. Preston. He is warm and kind and very helpful in answering all questions and volunteering information I wouldn’t know to ask.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Amazing doctor and staff. Leave my appointments feeling all questions answered and given the best care possible. I thank God for Dr. Hitzelberger and staff.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Only had first visit but I like him
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and courteous.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
He was very knowledgeable and explained my condition so I can understand. He showed concern and set my mind at ease when results were received. He made sure that I knew if anything changed in condition to contact his office as soon as possible.
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Concern for your health punctual knowledgeable listen to your problems helps you try to fix the problem very friendly friendly staff All Around good
Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
First thing he did was call me by my correct name. Then he introduced himself and shook my hand. He looked me in the eye when he talked to me --- I liked that. He explained my diagnosis to me in terms that I could understand. He explained what the procedures would be if the cells multiplied. He asked me if I had any questions when he was done. Overall he was a very intelligent and pleasant man.. I liked him.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
care was excellent
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
The doctor and his staff are all excellent providers
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff are always kind and professional. I have recommended Dr H to several people.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
He is so caring and wants to get to the problem.
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
Experienced, kind, prompt, knowledgeable. Concerned about your overall well-being.
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
This doctor is caring and compassionate. He has found his calling and he goes above and beyond for his patients. I’m so thankful to have him here in Alpena!
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
Excellent care. Very compassionate.
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
Dr Hitzelberger is very knowledgeable and listens to any concerns or questions. He is respectful and personable. I feel like I’m heard and receiving great oversight and support in my cancer journey.
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
He speaks your language. He talks to you as a person, not a patient. He explains the best program for you. Going forward.