Cancer Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
1,468 verified ratings
1,468 Ratings, 934 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Cancer Center in Alpena for compassionate, knowledgeable oncology care and excellent staff. Providers (Dr. Hitzelberger / Dr. Preston) are described as thorough, attentive listeners who explain diagnoses and treatment plans clearly and show genuine concern. Multiple commenters report successful outcomes (e.g., removal of a large nasal/sinus growth) and strong trust in local cancer services. Staff and infusion team are noted as professional and supportive. Overall sentiment is highly positive with emphasis on expertise and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 10, 2026
Glenn Preston, M.D.
Dr Preston is very known and caring.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Like this Doctor.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hansberger and his staff are kind and courteous and he knows what he’s doing. Everyone there is very professional and we thank God he is doing a great job.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Is top shelf. Very prompt and courteous. Excellent.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
I appreciate the Alpena hospital, the friendliness of staff, and the care I have received there. I've told friends this whenever the opportunity arises.
Sep 27, 2026
What would you tell family and friends about your experience with this provider?
Top notch doctor, he really cares about his patients.
Sep 27, 2026
What would you tell family and friends about your experience with this provider?
I have had nothing but excellent experiences with Dr. Hitzelberger and all of the staff. Dr. Hitzelberger spends time listening to my concerns and explains things very well. I have two neighbors who see him and we all have a great deal of confidence in him.
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Great physician who has always been honest
Sep 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider . Easy to talk to and gave good explanation.
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Dr Preston is a wonderful doctor.
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Erudite, efficient, professional, empathetic, listens intently, tenacious desire to maximize this patients health and well being.
Sep 23, 2026
Dr Hitzelberger is great. Thorough, informative, caring, professional and efficient. Always a top notch experience.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent and very caring.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
The very best care.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
He is very good at explaining details of care in language that you can understand.
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
I would. Recommend his office
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
The attentiveness or Dr H’s staff is beyond excellent. Dr himself is an excellent care giver we are fortunate to have Dr and the excellent staff at the oncology clinic to serve our needs during these trying times
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent care!
Sep 20, 2026
What would you tell family and friends about your experience with this provider?
Great Doctor
Sep 20, 2026
What would you tell family and friends about your experience with this provider?
I wish he was my primary doctor!
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Always excellent visits. Respectful staff.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him as a very good professional hematologist providing for my needs with excellent care.
Sep 19, 2026
Excellent care always provided.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Alpena's cancer center is top rated.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
This office is very friendly and attentive to your health care. Everyone is so kind. Alpena was definitely the right choice for my health care needs.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
You would be very fortunate to become a patient of William Hitzelberger. The care you receive is second to none. He and his staff are filled with empathy and support. Don’t hesitate to make an appointment.
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Alpena Cancer Center is the best
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
I trust this doctor & recommend him.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
He is a very good doctor with easy charm. I have recommended him to lots of people. I will continue to recommend him.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Knowledgeable Listens and responds appropriately and professionally. On time for the appointment.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor and staff, highly recommend.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
He is the best. He listens and makes me feel heard. I feel he always has my best interests at heart. I 100 percent recommend him.
Sep 14, 2026
What would you tell family and friends about your experience with this provider?
The best
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
I love Dr. Hitzelberger. He is very knowledgeable & explains things well. Also gives great advice.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
I appreciate his professionalism and his taking the time to respond to any and all questions I have.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent staff, Excellent Dr…. would highly recommend this team!
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor, who cares about your overall well neing.
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
100 to all the staff and Dr. At this office. Been here many times and have always felt cared for, welcomed and appreciated.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend Dr Preston
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Very caring and understanding easy to talk to he explains it so you understand
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
He is excellent.
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
He is the best.
Sep 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Hintezberger and staff run a very professional office. My questions are always answered and explained. Treatments are always discussed and explained. I would and have referred Dr. Hintezberger to other clients with postrate cancer Best regards [NAME]
Sep 7, 2026
What would you tell family and friends about your experience with this provider?
Dr. Preston saved my life. God bless Dr. Preston.
Sep 6, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend him
Sep 6, 2026
What would you tell family and friends about your experience with this provider?
He is thorough and kind and listens carefully.
Sep 6, 2026
What would you tell family and friends about your experience with this provider?
Terrific doctor.