BNG DOWNTOWN

4.9 out of 5

2,725 verified ratings

2,725 Ratings, 1,665 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 26, 2026
Excellent staff. Dr Mody ,Relate to patient make everything very easy to understand and you feel very relaxed.

Jul 25, 2026
Very pleasant and friendly.

Jul 25, 2026
Appointments are very easy to obtain and the office is very clean.

Jul 24, 2026
Clean, personable

Jul 24, 2026
Location, available early appointments, and the staff is friendly , especially during my questionable medical status. My doctors bed manner ... if you will , is amazing.

Jul 24, 2026
Great doctor and amazing staff

Jul 24, 2026
They office is clean and the whole staff is helpful and informative.

Jul 24, 2026
Efficient and friendly staff.

Jul 23, 2026
Dr. Cagniart was great. She took her time, gives honest feedback, and is very thorough and personable 😊

Jul 23, 2026
Pleasant staff

Jul 23, 2026
Efficient =clean= helpful

Jul 22, 2026
The staff is very knowledgeable and kind. A very professional environment.

Jul 22, 2026
Office is very nice, staff is friendly, and Dr Riggeal is amazing!!

Jul 20, 2026
Expertise of the provider. Efficient and caring staff.

Jul 20, 2026
Clean and neat. All employees are very helpful.

Jul 17, 2026
Both of the doctors that I see within Baptist Neurology Group are rock solid, as is the most of the support staff. I feel very fortunate to be a patient there,

Jul 17, 2026
The facilities are very nice and well kept. Everyone there is polite and helpful Thankful for me visit with Dr Riggeal and his assistant. Dr Riggeal spent a good amount of time with me and my husband, which was much appreciated and explained a great deal of things to us in a non hurried enviromment.

Jul 17, 2026
Timeliness Very welcoming and helpful staff

Jul 16, 2026
The staff is very friendly and helpful.

Jul 16, 2026
The staff was friendly and knowledgeable

Jul 16, 2026
The staff

Jul 15, 2026
Your Staff Is great to deal with

Jul 14, 2026
Everyone was very friendly and helpful. I really liked the honesty of Dr Riggeal. We discussed the pros and cons of the problems I was having and he put me at ease when trying to understand what he was saying.

Jul 14, 2026
It was clean and the people are professional and kind. I was impressed with the doctor's knowledge and how it was grounded in research. She also took time to listen to me and my husband.

Jul 14, 2026
Dr Riggeal

Jul 12, 2026
Friendly, Knowledgeable & Professional. Dr. Riggeal explained his findings clearly and took the time to answer my questions. I highly recommend him.

Jul 11, 2026
Personnel very friendly and polite. Always punch my parking pass without me asking. My doctor is very attractive and concerned. He shows how he cares about me.

Jul 10, 2026
Everyone was very friendly, especially the girl who completed all of my eye testing and the doctor had great bedside manner.

Jul 10, 2026
From the ladies at reception to the technicians and most of all the doctors are top notch! Personable, knowledgeable and most of all caring. Great group of professionals!!

Jul 10, 2026
I like my doctor very much. She talks to me and she helps me figure out things I need to do to make myself better.

Jul 9, 2026
Dr Riggeal is among the very top echelon of doctors that I've seen during my lifetime. For me he epitomizes what a perfect doctor should be. Not only is he brilliant but he's as down to earth as anyone I know. He explains complicated medical conditions in laymen's terms. he listens , he replies, and asks if you have any other questions. He is patient, humble candid and quickly bonded with this patient. I coulld not recommend anyone more than Dr Riggeal .

Jul 9, 2026
Very professional and very friendly

Jul 9, 2026
Hi, the staff from the front desk very polite easy check in clean lobby the wait was not long .my doctor is great my follow up visit went smoothly took care of one medicine delay very quickly they are very professional in doing so . I'm very thankful to have this entire staff and doctors . Thank you

Jul 7, 2026
Friendly and helpful staff , Dr Riggeal is compassionate, thorough and always listens to you .

Jul 7, 2026
The staff and the doctors are very caring and wonderful.

Jul 5, 2026
Friendly office and staff.

Jul 4, 2026
DR. WAS SO VERY KIND, TAKING TIME TO GO OVER MY MRI, EXPLAINING THOROUGHLY.

Jul 3, 2026
Friendly and very professional staff.

Jul 3, 2026
Very efficient and professional.

Jul 3, 2026
It's not crowded. I feel like the staff know me name and everyone is very personable. I'm not rushed in or out

Jul 1, 2026
friendly staff

Jun 30, 2026
Cleaning/ staff very nice 🙂

Jun 30, 2026
Everybody is very helpful and friendly, knowlegable and courteous. Dr. Riggeal is great.

Jun 29, 2026
Very helpful

Jun 29, 2026
Everyone is pleasant. The doctor and technicians are very good. They explain what they are doing as they go so there is no surprises. I feel very at ease in the office.

Jun 28, 2026
Friendly Office Staff. Dr, Riggeal is very knowledgeable, caring, and detailed.

Jun 27, 2026

Jun 26, 2026
Professional, efficient, considerate - highly recommended!

Jun 25, 2026
From the receptionist to the Dr was helpful.

Jun 25, 2026
Dr. was attentive and patient centered