BNG DOWNTOWN

4.9 out of 5

2,552 verified ratings

2,552 Ratings, 1,546 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Everyone was so friendly and helpful.

May 23, 2026
Very helpful and professional

May 23, 2026
Friendly, responsive doctors and staff.

May 23, 2026
people are nice and like my dr

May 22, 2026
Friendly people and good vibes.

May 21, 2026
Excellent doctor

May 21, 2026
Efficient, professional.

May 20, 2026
Everyone was pleasant but most importantly Dr. Riggeal was very thorough with my exam, discussion of his findings and my options. He answered all of my questions in a thoughtful way. I appreciate that!

May 20, 2026

May 20, 2026
Dr Mody was very attentive to what I was saying; and she sent me to Jane a MRI; Physical Therapy and other test. I really felt that she was concerned about my pains and wanting to help me. She’s an awesome Doctor.

May 19, 2026
Very nice people...everyone.Well organized and friendly

May 18, 2026
Friendly and helpful

May 17, 2026
Clean office, did not wait long and Doctor explains care plain in detail.

May 16, 2026
Kind and informative

May 16, 2026
The lady at the front desk is so sweet and welcoming. The center is so clean. I've never had to wait long. My Doctor is the greatest, shes easy to talk to and explains everything clearly.

May 15, 2026
The staff at Baptist Neurology was very accommodating and helpful and Dr Riggeal was the best ! He has a wonderful "down to earth" personality. He makes one feel comfortable and talks with you, not at you ! Dr Riggeal is relaxed and helps his patients feel the same way. We just love Dr Riggeal and appreciate him taking me on as a patient, as he is technically outstanding and thorough. Thank you Dr Riggeal.

May 14, 2026
The first part of the tests were explained and conducted by a knowledgeable, very pleasant specialist. The Dr who completed the second half of the testing was also very pleasant and professional explainied the final results of the tests in words I could understand.

May 14, 2026
Everyone was so helpful. Dr. Cagniart was thorough and very good at explaining everything

May 14, 2026
Very thorough care. Kind staff.

May 14, 2026
Dr. Riggeal is the best.

May 13, 2026
Dr. Riggeal seems to be competent and able to answer questions without delay. Processing into the organization was relatively quick and painless.

May 13, 2026
Everyone is helpful and very kind

May 13, 2026
Everyone was very kind.

May 13, 2026
Everything and the doctor spent alot of time listening to me and explaining things that I couldn’t understand

May 11, 2026
My doctor was great!!!

May 11, 2026
Dr was very attentive. Answered all my questions. Explained everything in normal language without a lot of medical terms.

May 10, 2026
professional. courteous.

May 9, 2026
Very professional. Appointment was early. Dr is very good. Put me at ease.

May 8, 2026
Plenty of room to spread out.

May 8, 2026

May 8, 2026
Fast service and great customer service from both MD and staff

May 8, 2026
Clean and Very Professional and the Staff is Wonderful 👌

May 8, 2026
Professionalism

May 8, 2026
Dr Riggeal treats you like you are the only one that matters to him in the moment. Thank you for letting him take his time with his patients

May 7, 2026
Everyone in this office was courteous and professional. I felt welcome and comfortable.

May 7, 2026
Everyone was very kind and didn’t make me feel “less than”.

May 7, 2026
I can never sing enough praises for Dr. Riggeal, Joni, and Aron. They go above and beyond in caring for me and making sure I have what I need to continue to have headache free days!

May 7, 2026
Dr. Riggeal is fantastic, very compassionate, listened to my concerns and is willing to try a myriad of solutions to alleviate my chronic migraines. I’m now educated on my triggers and different techniques to subdue the attacks and reduce the severity of pain. Staff is great too, busy office, busy due patients’ satisfaction with their treatment and care.

May 7, 2026
A very calm atmosphere.

May 6, 2026
Friendly and professional

May 6, 2026
Dr. Riggeal was warm, professional, and very informative. He spent time explaining everything to me without making me feel ignorant or rushed. I definitely would recommend him to anyone needing an neuro-ophthalmologist.

May 6, 2026
Everyone was soooo nice and friendly it made my appointment easier

May 6, 2026
Dr Cagniart was amazing! She spent a lot of time with us and actually listened. Rare to find a doctor who actually cares these days.

May 5, 2026
Staff was very friendly and helpful. Dr Riggeal was very informative and open to all my questions.

May 5, 2026
The staff was extremely nice and professional.

May 5, 2026
Dr Riggeal was the most patient in explaining my condition. He spent a lot of time and gave me confidence that I would regain my normal sight. Arron was very thorough in her prep for the doctor. All in all one of the best office visits I have ever had.

May 5, 2026
Excellent customer service always courteous never kept waiting.

May 2, 2026
Entire office very professional and had great attitudes.

May 2, 2026
From the time I entered the clinic, I felt safe. From check in to check out, everything felt right. My most appreciative portion of my visit, was with doctor. Dr. Cagniart. She took the time to listen. I am most grateful. Her patience. Care. Understating of what I’ve been experiencing. I just want to say thank you for an overall wonderful experience.

May 1, 2026
The doctor first and foremost. Secondly was the front desk staff . Kind of, effective and made it a smooth checkin