BNG DOWNTOWN

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4.9 out of 5

1,306 verified ratings

1,306 Ratings, 796 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
Very nice staff. Dr riggeal was awesome. Took his time and explained everything. And when we think about Baptist Downtown and all the walking, there is hardly any. building right up next to the parking went around the corner Valley elevator, and right to his office.

Mar 22, 2025
Physicians are knowledgeable, kind and caring. The facilities are clean and well maintained. Parking always hassle free and many locations to choose from. Front desk are always super friendly and professional. Appointments are timely and I’ve never had an excessive wait for appointments to be made. Appointments are quick and to the point and I’m not in the waiting room for 2 hours before going back. I have nothing but good things to say about Baptist health and everyone I have encountered.! I am so thankful to be a part of the Baptist Health family. Thank you all for your service!

Mar 22, 2025
Dr. Riggeal is great. He listens and has great advice. His whole team is fantastic.

Mar 22, 2025
Your staff is polite and accommodating. Dr. Riggeal Is an amazing Physician.

Mar 21, 2025
Very prompt actions concerning referals

Mar 21, 2025
Ease of access Staff professionalism and attentiveness

Mar 21, 2025
Very kind doctor and staff

Mar 19, 2025

Mar 14, 2025
Everything! The office staff is awesome and Dr. Mody is the best ever!!

Mar 13, 2025
Receptionist was very friendly and quite helpful. Dr Mody’s assistants were kind and knowledgeable about the testing procedures and what to expect. Dr. Mody smoothly took over from her assistants to finish the testing. Appreciated the quietness in the office and the professional flow from start to finish.

Mar 11, 2025
The entire team was very efficient. Savanna & Dr. Mody were great in explaining both tests I had. Great Team!!

Mar 10, 2025
Staff is very friendly and I love the Physicians

Mar 9, 2025

Mar 8, 2025
Neat, clean, orderly and friendly

Mar 8, 2025
Friendly,helpful people.

Mar 8, 2025
Staff, doctors and efficiency in and out

Mar 7, 2025
Relaxed and comfortable.

Mar 6, 2025
The office staff is very pleasant and efficient and Dr Riggeal takes time to explain what is going on and makes sure to answer all your questions.

Mar 6, 2025
Everyone is extremely professional and cooperative. When Dr. Mody saw the physical difficulty I have getting to an office appointment, she offered me the option of virtual appointments which I will definitely use.

Mar 6, 2025
The whole building and office was clean and the staff was friendly and knowledgeable- the Dr. answered all of my questions and explained everything to me.

Mar 6, 2025
Pleasant staff at the front desk. Dr. Mody is persistent in figuring out causes and diagnoses. She is very caring in her work. As her patient I feel seen and heard.

Mar 5, 2025
Very caring staff and doctors that are respectful of your time and conditions. They do attempt to make you as comfortable as possible in sometimes an uncomfortable and challenging time.

Mar 3, 2025
Office was easy to find, thanks to welcome packet.

Mar 2, 2025
Love Dr.Mody!!! I strongly believe her experience and quick action saved me from having a major stroke or even death. So glad I found you guys. I’m forever grateful!!

Mar 2, 2025
They are all so friendly as well as professional

Mar 2, 2025
Excellent doctor very good bed side manner. Feel comfortable at office. Staff very proficient and friendly. Doctor helped me where no one could.

Mar 1, 2025
Everyone was very professional & helpful.

Mar 1, 2025
Dr. Mody takes her time to answer all questions..... Staff is always pleasant ...... Scheduled appointments have been right on time.....

Mar 1, 2025
On time. Clean professional

Feb 28, 2025
The people are professional and kind

Feb 27, 2025
Everyone is courteous and efficient. The facility is spotless. Dr, Riggeal answers all you concerns.

Feb 27, 2025
It's clean and efficient. Everybody is nice and friendly.

Feb 26, 2025
I like that they were on time and the Doctor took her time to make sure I was comfortable with everything she did. The receptionist was also very patient and tried to answer any question I had.

Feb 23, 2025

Feb 23, 2025
Prompt response, thorough analysis

Feb 23, 2025
Excellent Doctor and staff.

Feb 22, 2025
Professional

Feb 22, 2025
Thorough, knowledgeable personnel.

Feb 22, 2025
Everyone is very professional and Friendly. Dr Mody is very knowledgeable and caring. I feel very confident in knowing I am getting the help and care I need.

Feb 22, 2025
Very well run

Feb 22, 2025
always a good visit....

Feb 21, 2025
Pretty much a good experience

Feb 21, 2025
We found friendly and professional staff at the Baptist Neurologist Group in Jacksonville. Doctor Riggeal took time to listen and explain to us in a way we could understand. It was a pleasure to experience such kindness and support when you are seeking answers to difficult medical questions.

Feb 21, 2025
Everyone was very kind and my appointment was right on time.

Feb 21, 2025
Helpful and very organized

Feb 20, 2025
I have been a patient for a long time and have always been treated with kindness and compassion

Feb 20, 2025
Dr. Riggeal is one of the best doctors I have ever seen. He is compassionate, caring, and explains everything. He did his best to help get me headed to the specialist that will help me the most with my situation. His office staff are also caring and always professional.

Feb 20, 2025
great people all around

Feb 19, 2025
Everyone is so nice and they were very helpfull they knew how to do the job so well

Feb 17, 2025
The staff is friendly and caring yet very professional.