688 Ratings, 442 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 27, 2025
Everything, the staff was outstanding, the office was clean and up to date, and they were on time !! The Dr. explained everything to me in terms anyone could understand - the whole visit was excellent Thank you 🙏
Apr 25, 2025
Everyone is friendly and professional.
Apr 25, 2025
Staff is very friendly and Dr. Riggeal is exceptionally thorough.
Apr 24, 2025
Efficient, friendly, professional, and love seeing the same people every time. That says a lot about the organization they work for. As a retired nurse, I wish I had the opportunity to have worked for Baptist! Best run business, other than Mayo Clinic, haven't encountered in my entire 40 year career!
Apr 24, 2025
Dr. Bryan Riggeal is a wonderful doctor that listens and cares. He helped me through the biggest medical scare of my life and I’m happy to say it’s fully in remission now and I’m doing well.
Apr 24, 2025
Professional and personable
Apr 21, 2025
Dr. Riggeal has changed my life. I went to so many doctors that couldn't diagnose me and he is amazing! He takes the time to explain everything and answer all of your questions. The staff is amazing as well.
Apr 18, 2025
Clean, friendly staff, quick
Apr 17, 2025
The doctor! RIGGEAL spends time and explains what's happening. In today's world this is rare and greatly appreciated.
Apr 14, 2025
On time appointments... professional, yet personable.... efficient... supportive
Apr 12, 2025
Professionalism !
Apr 12, 2025
Very kind and respectful staff.
Apr 11, 2025
Everyone is helpful & cheerful.
Apr 10, 2025
Everyone was friendly and smiling. Of course it was clean and the wait short.
Apr 10, 2025
Dr. Riggeal is a great Doctor!
We really appreciate his expertise, kindness and the time he spends to fully explain and answer any questions.
We are very grateful and send our heartfelt thanks!
Apr 9, 2025
Very clean and organized. All the staff were very friendly and helpful. The doctor was very thorough and seemed to care. The nurse was great too.
Apr 6, 2025
Great nurses and Dr Riggeal is a very caring and thorough doctor. I appreciate them very much.
Apr 6, 2025
Clean pleasant
Apr 5, 2025
Very efficient and on time. The doctor's assistant Joanie was experienced and attentive.
Upon completion of his examination I had solid confidence in Dr Bryan Riggeal.
Apr 5, 2025
Dr. Riggeal was phenomenal he was very patient, listened to my every concern and addressed them all. Showed compassion. Just when I was losing faith in medicine he changed my mind and showed that good doctors still exist.
Apr 1, 2025
Everyone is very attentive and they truly care about you and your health.
Apr 1, 2025
The Neuro-Ophthalmologist and Tech were fantastic!
Mar 31, 2025
You are very helpful and professional.
Mar 31, 2025
Outstanding Service
Mar 30, 2025
Everything
Mar 29, 2025
Dr. Riggeal caring about my condition and his plan of treatment
Mar 28, 2025
on time ..great staff ....awesome dr...and answers
Mar 27, 2025
Dr. Riggeal is one of the best doctors that I’ve ever seen on he and Ms. Joni work well together I couldn’t ask for better people to have taken care of me when I was sick. Thank you both for being so kind and supportive
Mar 25, 2025
Everyone was so pleasantly helpful.
Mar 24, 2025
Very knowledgeable and professional Doctor and staff.
Mar 23, 2025
Everyone is friendly and helpful.
Dr. Riggeal always listens to what I share about my migraineous vertigo and offers me help in dealing with it. He understands what I'm going thru. I never feel that he is rushing me through my appointment. Very thankful to have him as my doctor.
Mar 22, 2025
Very nice staff. Dr riggeal was awesome. Took his time and explained everything. And when we think about Baptist Downtown and all the walking, there is hardly any. building right up next to the parking went around the corner Valley elevator, and right to his office.
Mar 22, 2025
Dr. Riggeal is great. He listens and has great advice. His whole team is fantastic.
Mar 22, 2025
Your staff is polite and accommodating. Dr. Riggeal Is an amazing Physician.
Mar 9, 2025
Friendly
Mar 8, 2025
Friendly,helpful people.
Mar 7, 2025
Relaxed and comfortable.
Mar 6, 2025
The office staff is very pleasant and efficient and Dr Riggeal takes time to explain what is going on and makes sure to answer all your questions.
Mar 6, 2025
The whole building and office was clean and the staff was friendly and knowledgeable- the Dr. answered all of my questions and explained everything to me.
Mar 5, 2025
Very caring staff and doctors that are respectful of your time and conditions. They do attempt to make you as comfortable as possible in sometimes an uncomfortable and challenging time.
Mar 3, 2025
Office was easy to find, thanks to welcome packet.
Mar 2, 2025
Excellent doctor very good bed side manner. Feel comfortable at office. Staff very proficient and friendly. Doctor helped me where no one could.
Mar 1, 2025
On time. Clean professional
Feb 28, 2025
The people are professional and kind
Feb 27, 2025
Everyone is courteous and efficient. The facility is spotless. Dr, Riggeal answers all you concerns.
Feb 23, 2025
Excellent Doctor and staff.
Feb 22, 2025
Professional
Feb 22, 2025
Thorough, knowledgeable personnel.
Feb 21, 2025
Pretty much a good experience
Feb 21, 2025
We found friendly and professional staff at the Baptist Neurologist Group in Jacksonville. Doctor Riggeal took time to listen and explain to us in a way we could understand. It was a pleasure to experience such kindness and support when you are seeking answers to difficult medical questions.