BNG Clay Neurology
4.9 out of 5
2,279 verified ratings
2,279 Ratings, 1,397 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 27, 2026
John Whalen, DO
The knowledge of the doctor was outstanding as evidenced by thevway he explained things to me.
Mar 20, 2026
Everyone was very polite and helpful.
Mar 19, 2026
Great place and very personal. Took time and patience to explain the diagnosis.
Mar 19, 2026
I wanna ask her because there’s a lot of concerns that I have with my mother. She is making some things out and I think I’m on the right spot with the doctor. We just started to just make your mama tell pick up better and I hope everything goes well with my mother as well cause I love my mind. I don’t want anything happen to her for Doctor. I know he’s a great doctor.
Mar 19, 2026
The office was clean and organized. Staff members were supportive and friendly.
Mar 18, 2026
Efficiejncy
Mar 18, 2026
Excellent communication and knowledgeable staff
Mar 17, 2026
The staff is great. They are kind and helpful. Dr Whalen listens to your concerns and answers all your questions. The location and proximity to BMC Clay is convenient for me.
Mar 17, 2026
Caring staff and beautiful office.
Mar 17, 2026
The Professionalism and thoroughness. I felt that my health was important to the doctor. He took his time and sat down and explained to me what he saw from my X-ray. That meant a lot. I didn’t feel rushed.
Mar 15, 2026
good visit
Mar 15, 2026
The appointment was on time. The doctor was very thorough in the exam with a very pleasant attitude and bedside manner.
Mar 14, 2026
Everybody was very pofessional and personable. Explained things in an easy to understand manner and answered all of my questions.
Mar 13, 2026
friendly kind folks
Mar 12, 2026
Warm and friendly staff
Mar 12, 2026
Everyone from front desk to the doctor is polite and knowledgeable.
Mar 12, 2026
The doctor was quite good and very thorough.
Mar 12, 2026
Friendly staff and excellent providers.
Mar 12, 2026
Great Neuro Dr. Great Staff, just took so long waiting for a new patient appointment. But yes 10+++ recommendations and happiness
Mar 11, 2026
well, kept clean and friendly staff. I was impressed with the Dr. Whalen's assessment of my dad's situation.
Mar 11, 2026
All the staff are very professional, caring and make sure all questions and concerns are addressed
Mar 11, 2026
Dr. Whalen is very nice. He takes his time to explain course of action. He does not rush and answers all my ?
Mar 11, 2026
The staff is friendly and efficient.
Mar 10, 2026
Friendly and professional
Mar 9, 2026
Kimberly Simon is very thorough with her exams and very personable. Office staff is friendly and professional.
Mar 8, 2026
Everyone at Baptist Neurological group is there to make you feel important. I have been a patient of Kimberly Simon nurse practitioner for about 18 months. I have never been disappointed by Kimberly or the staff.
Mar 7, 2026
The staff was amazing and I think her name is Charlene that works at the checking in desk is a wonderful and caring person. I want to thank her for going above and be to make sure I got an appointment faster since I was in so much pain and just got released from the hospital. Please recognize her on my behalf. I would love to have her as my employee thats how amazing she is.
Mar 7, 2026
It’s clean, staff is friendly and Dr Hall actually listens to me and is trying to help and get to my root causes
Mar 7, 2026
Dr. Whalen is great! He really explained everything to me about my stroke and answered all my questions.
Mar 7, 2026
Wonderful service and staff!
Mar 6, 2026
The staff was friendly and thorough.
Mar 6, 2026
Lovely, clean and fresh looking. Easy to get to and much close parking available.
Mar 6, 2026
Quiet and clean
Mar 6, 2026
friendly and efficient
Mar 6, 2026
Kimberly Simon, is a very understanding, listening Dr, she’s sweet and caring, I love the office in the staff very polite.
Mar 6, 2026
Good information.
Mar 6, 2026
The staff was polite, professional, knowledgeable, competent and fast
Mar 5, 2026
Kimberly listens and definitely has checked my past information in preparation. She writes detailed summaries that are very helpful.
Mar 5, 2026
Very friendly and personal, walked me thru all steps and made me feel like I could ask any questions. Spent plenty of time listening to my concerns 😊
Mar 5, 2026
I saw Amanda Hall today and cannot say enough about her, she is amazing!!! She has the best bedside manner, is incredibly thorough, and really listens to her patients. You can tell that she truly cares and tries her very best to help with any concerns we may have. She doesn't hesitate to go speak with the doctor for clarity on any questions. I appreciate her thoughtfulness and kindness, as well as her wealth of knowledge on multiple sclerosis. She is a true asset to Baptist Neurology.
Mar 5, 2026
I adored Dr. [last name], he retired and I Am very impressed with Dr. Whalen. He is thorough, very knowledgeable and kind. I enjoy all of the staff, the are very thorough and nice. It is always a pleasure to come to this office.
Mar 5, 2026
Very knowledgeable and professional didn't feel rushed, happy with care given.
Mar 4, 2026
Always caring, excellent care!
Mar 4, 2026
very efficient and professional.
Mar 4, 2026
No surprises. Professional staff
Mar 4, 2026
The staff is pleasant and professional. Kimberly really makes me feel like I’m important and takes the time to explain everything in terms I can understand.
Mar 3, 2026
Professional and knowledgeable
Mar 3, 2026
It makes me feel better
Mar 1, 2026
Kind, Knowledgable and informative!
Mar 1, 2026
Very friendly and caring.