Behavioral Health (Outpatient Care): Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7242

4.7 out of 5

216 verified ratings

216 Ratings, 135 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Amy was very kind and professional. I didn't feel rushed and she listened to me and understood me. I give her a 10+

Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Always kind . Easy to talk to. Great therapist

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
He’s straight forward and helpful, listens to symptoms and side effects.

Jul 13, 2025
What would you tell family and friends about your experience with this provider?
Sarah has been a godsend to me. She has helped me navigate a very difficult season with kindness and compassion. Her personality and ability to listen creates a safe space where I can open up and be honest about what I'm feeling.

Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Sarah is amazing. She cares about my mental health and has never stopped trying to help me. She is supportive and caring.

Jul 11, 2025
What would you tell family and friends about your experience with this provider?
That it is thorough and complete. I’m listened to as well as can be expected.

Jul 8, 2025
What would you tell family and friends about your experience with this provider?
Professional, great listener, kind and caring

Jul 1, 2025
What would you tell family and friends about your experience with this provider?
Listened to me...

Jun 27, 2025
Would definitely recommend.

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Would recommend.

Jun 26, 2025
What would you tell family and friends about your experience with this provider?
I have referred several family members and friends to Michigan Behavioral Health to receive services for their mental health issues. I am extremely happy with the services I have received. I appreciate all of the help I have received and look forward to the future and the services I have yet to receive. I feel like Amy Northrup is genuinely concerned with my well being and truly wants what is best for me. I can't remember a time that I have received care or service from any other place that has been this helpful and effective. The treatment plan that Amy Northrup has put in place for me has helped me more than any other treatment plan I have ever had. I have been learning more coping skills and how to avoid negative triggers that used to be extremely hard to identify and process in a more healthy and productive manner. I understand that I have serious mental conditions that will always require me to put in the work and maintain a positive attitude towards life Regardless the setbacks.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
There is no way to speak with a physician outside of an appointment and this is a huge issue. Communication has to go through nurses - why?? We are disrespected enough at this office and shouldn't be ghosted by our physicians. Also, the 2 women at the front desk are extremely rude and unprofessional. They really shouldn't be working with the public.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. O listened and provided support.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Just getting to know and get comfortable with Miss Amy. So far I do like her

Jun 19, 2025
Answered my concerns and was respectful.

Jun 19, 2025

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
I enjoy my visit with Amy always

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
I had a prescription change and called the office with a question about the medicine and it's been 22 hours and no call back.

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Sarah is a very careful listener. She cares she understands. She always responds when you need something. I can’t thank her enough for the progress I’ve made.

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
I couldn’t be happier with the care I am receiving!

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Helpful and caring and able to answer the general questions asked pertaining to one’s health situation.

Jun 14, 2025
What would you tell family and friends about your experience with this provider?
It is good

Jun 14, 2025
What would you tell family and friends about your experience with this provider?
Listens to patient, always willing to discuss things.

Jun 12, 2025
What would you tell family and friends about your experience with this provider?
Very prompt and extremely professional. Sarah and staff are very responsive in ordering prescriptions and answering questions. I would highly recommend Sarah to anyone requiring her services.

Jun 10, 2025
What would you tell family and friends about your experience with this provider?
She’s a awesome listener and very compassionate and very knowledgeable and comfortable to talk to!

Jun 4, 2025
What would you tell family and friends about your experience with this provider?
I like Sarah and this office alot

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
She is very good!

May 29, 2025
Amy is very qualified and extremely good and caring, she is a great asset to anyone that is lucky to have her.

May 29, 2025
What would you tell family and friends about your experience with this provider?
Amy, is a super wonderful caring person, and I feel I am wonderful hands

May 26, 2025
What would you tell family and friends about your experience with this provider?
Go see Sarah Rings she's the best 😀

May 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent

May 23, 2025
What would you tell family and friends about your experience with this provider?
I never seem to get any better. I have slowly regressed and have a much more dismal outlook and lack of hope.

May 22, 2025
What would you tell family and friends about your experience with this provider?
Sarah is very kind and talks to me like I am a regular person. She does not judge me, even when acknowledging weight gain that I brought up. She states things as facts but knows how to deliver them appropriately. I enjoy my appointments with Sarah.

May 22, 2025
What would you tell family and friends about your experience with this provider?
Excellent professional service. Very comfortable there

May 22, 2025
What would you tell family and friends about your experience with this provider?
I basically would probably tell them that Amy Northrup is kick [ ] and that if you’re having any problems with depression anxiety that you should probably go see her because she can fix you up really good

May 22, 2025
What would you tell family and friends about your experience with this provider?
DR. AMY IS THE BEST! KIND, CARING AND GOES ABOVE AND BEYOND TO MAKE HER PATIENTS FEEL LIKE THEY MATTER. ALONG WITH MY WIFE THAT COMES WITH ME. I WOULDN'T WANT ANY OTHER DR.

May 21, 2025
What would you tell family and friends about your experience with this provider?
She chose the right profession. Dr. Sarah is kind and compassionate and willing to listen to input from me. I feel lucky to have someone like her helping me find my way through issues that are debilitating and affect my quality of life. I trust her.

May 20, 2025
What would you tell family and friends about your experience with this provider?
Making good progress with Sarah Rings. I would definitely recommend her.

May 19, 2025
What would you tell family and friends about your experience with this provider?
Very satisfied with treatment.

May 13, 2025
What would you tell family and friends about your experience with this provider?
Amy Northrop has been amazing. She has helped me thoroughly with every problem that I have needed. I have not had any problems talking with her or figuring out my medications. She’s an amazing therapist.

May 10, 2025
What would you tell family and friends about your experience with this provider?
Sarah is kind, compassionate and has always been understanding. She's helped with medications and always does everything she can to try to help with my PTSD and major depressive disorder. I don't know what I would do without her. Her knowledge, kindness and dedication to helping others is so appreciated.

May 9, 2025
Sarah is very pleasant and likeable and very easy to talk to.

May 9, 2025
What would you tell family and friends about your experience with this provider?
I found her easy to talk to and understanding

May 9, 2025
What would you tell family and friends about your experience with this provider?
Very respectable gentleman. Cares and does his best to get you what I need. Calm and you feel comfortable in his care.

May 9, 2025
What would you tell family and friends about your experience with this provider?
As always easy to talk to. Great listener. All around great person. I've really enjoy my time with her

May 8, 2025
What would you tell family and friends about your experience with this provider?
She listens and provides. Me with the medicine that will help me

May 8, 2025
What would you tell family and friends about your experience with this provider?
Amy is a great listener. She always listens carefully to my symptoms and adjusts my meds accordingly.

May 7, 2025
What would you tell family and friends about your experience with this provider?
Such an amazing facility. Caring and compassionate always. Thank you for everything. 💕💕💕💕

May 7, 2025
What would you tell family and friends about your experience with this provider?
Excellent Care!

May 3, 2025
What would you tell family and friends about your experience with this provider?
Sarah and support staff are great!