Behavioral Health (Outpatient Care)

Directions

4.7 out of 5

277 verified ratings

277 Ratings, 158 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Great provider. I never feel rushed during appointments. She is very thorough and listens to me. She is on top of any medication changes as needed. Sarah is friendly, helpful, and competent. She explains things in detail and makes me feel heard when I have concerns or questions. She is excellent at documenting any changes in symptoms, which is very helpful with medication changes or adjustments. Sarah was excellent when I was struggling and made time to speak with me via phone to discuss symptoms and make necessary medication changes. I see her in addition to a therapist for individual sessions. Both are excellent, and my overall mental health has improved since I began receiving services from both.

Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Amy Northrup makes me feel comfortable with a home like setting instead of a cold professional office. Amy makes me feel completely confident to discuss anything with her, no judgment. only compassion and understanding. Sometimes redirecting my priorities without me even realizing it. Amy has tracked my medications and given suggestions for supplements. My physical well-being is just as important as my mental health to Amy. I have have been treated at other mental health centers. Which usually led to severe anxiety and failure to complete treatment. In closing I want to say for the first time in my life I don't feel lost and confused regarding my mental health. I feel confident and informed in a enjoyable environment. I look forward to my appointments with Amy to discuss what goals I've accomplished and where I need help achieving others. I started treatment with Behavioral health and Amy Northrup I was homeless, reckless and suicidal. I now have all my needs met and more.

Feb 9, 2025
What would you tell family and friends about your experience with this provider?
It’s hard to meet someone and open up about such deep issues and Amy was wonderful at making me comfortable being a new person. I look forward to returning for the further help I need.

Feb 8, 2025
What would you tell family and friends about your experience with this provider?
Very kind,caring and respectful to me and my wife. Trying hard to get counselor who can see Medicare patients, since my last one has been gone for over a year and half. So short staffed on a Medicare counselor. She helps in every way.

Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Sarah listens and I appreciate her advice or input on my medicines. It helps a lot to have someone listen.

Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very good experience every time

Feb 7, 2025
What would you tell family and friends about your experience with this provider?
She is very kind, patient, and knowledgeable. It took me some time to be comfortable with this type of apt, but after getting to know her, she is very easy to talk to and explains things until she knows i understand them. Highly recommend.

Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I was pleasantly surprised. The provider was attentive and cordial. Good listener and provided sound advice.

Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very professional, easy to talk to, knowledgeable about her field.

Jan 29, 2025
What would you tell family and friends about your experience with this provider?
Very caring and professional. Makes your voice heard and does what’s best for you and makes sure you have the most success possible

Jan 28, 2025
What would you tell family and friends about your experience with this provider?
She's easy to relate to and always ready to help.

Jan 25, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Sarah. She has been so wonderful and kind. She listens to my concerns and asks questions when she needs to. She remembers me each visit and I never feel like I’m rehashing prior information. I’ve learned so much about myself since coming to her. She always made me feel comfortable even when I was not okay.

Jan 24, 2025
What would you tell family and friends about your experience with this provider?
Sarah is always friendly and listens to my son's needs.. I strongly would recommend her to anyone..

Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Rings listens very closely. She also explains my plan with me well.

Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Good

Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and privacy.

Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent support individual, but I would still like to see a psychiatrist on a semi regular basis basis.

Jan 18, 2025

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
She is the best. She listens and she cares about her patients and she listens to patients. She is very caring and helpful

Jan 18, 2025
What would you tell family and friends about your experience with this provider?
Worth the distance for quality care.

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
Very happy and pleased with their care. It is helping tremendously!

Jan 17, 2025
What would you tell family and friends about your experience with this provider?
I would recommend Amy highly to anyone. She's very knowledgeable, caring, and takes time to listen to you and give feedback.

Jan 5, 2025
Best NP for mental health in Northeastern Michigan. Im blessed to have her

Jan 5, 2025
What would you tell family and friends about your experience with this provider?
Sarah helped me reach my potential by doing one thing. Listening and believing my opinion might have value since I do know my symptoms best. A good many could learn professionally from her on how they do not know the patient by hearing them twice.

Jul 23, 2024
He is very helpful and understanding. Thank you Dr. Osuagwu for caring too.

Jul 23, 2024
What would you tell family and friends about your experience with this provider?
I highly recommend this provider.

Jul 22, 2024
What would you tell family and friends about your experience with this provider?
Dr. O is a very compassionate and patient doctor. When our children's mental health needed attention, we didn't know where to turn. One recommendation led us to a doctor that has had a positive impact on both of our children. We cannot thank him enough for helping in our time of need.

Jul 17, 2024
What would you tell family and friends about your experience with this provider?
Very caring

Jul 17, 2024
What would you tell family and friends about your experience with this provider?
She’s very friendly and very knowledgeable

Jul 17, 2024
What would you tell family and friends about your experience with this provider?
She listens, and and trys different medications before she makes a final decision, she very relatable, and she'll give me her opinion.

Jul 16, 2024
All staff were courteous. Ms Rings appeared to be in charge of the staff assisting her. The staff appeared comfortable in approaching her with questions She is knowledgeable and shows empathy.

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
She is a great doctor!! She listens to my needs and concerns!!

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
I recommend her You’ll like her

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
He seemed very distracted. I don't feel like my son got the attention he deserved. More meds were ordered than were needed.

Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Great team 9f people. Very friendly great listeners.

Jul 9, 2024
What would you tell family and friends about your experience with this provider?
Very helpful

Jul 8, 2024
What would you tell family and friends about your experience with this provider?
Sarah is wonderful!

Jul 8, 2024
What would you tell family and friends about your experience with this provider?
I would tell family and friends that Dr. O is extremely good and caring and attentive. And I would recommend him highly.

Jul 3, 2024
What would you tell family and friends about your experience with this provider?
I would recommend the many different types of programs your office has to offer. Miss the many changes though. I have faith I will get used to them though.

Jul 1, 2024
What could have been done to improve your experience?
Nothing, I have nothing but good things to say about Dr. O and his office.

Jul 1, 2024
Was there anything that you feel was outstanding?
She provided answers to any questions I had. Provided thorough questions to how I was doing, and provide results as to the best solution possible. With possible trial and error based upon what would best suit my needs

Jun 29, 2024
Was there anything that you feel was outstanding?
She let me know when there was a medication shortage, and locations that might not have been affected. I was able to gain and maintain necessary levels thanks to that.

Jun 26, 2024
I have been Sarah Rings patient for years now and I won't see anyone else

Jun 26, 2024
Was there anything that you feel was outstanding?
Sarah listens and actually hears me. She understands my concerns regarding medications and background yet still helps in finding solutions when my anxiety and depression are out of control. Sarah is an excellent provider and has made accommodations to return my phone call one day when I was really struggling with anxiety. She does her best to get me appointments closer together when I seem to struggle. She is the only provider I have ever had that was able to really listen to me and make medication adjustments that actually work for me. I believe my treatment with Sarah paired with therapy with Nancy [ ]. is helping manage my mental health symptoms as well meet with overall health/behavioral health goals. The office staff is really great and friendly as well. [Personal details redacted for privacy.]
What could have been done to improve your experience?
Nothing much that I can think of. Sometimes I wish Nancy and Sarah had more availability at times. But both do an excellent job of getting me in if they have cancellation or a spot opens up. Overall my experience with my service and service providers has been excellent.

Jun 26, 2024
Was there anything that you feel was outstanding?
Sarah Rings and her staff ⚕️
What could have been done to improve your experience?
Not a thing

Jun 25, 2024
Was there anything that you feel was outstanding?
Amy is very competent.

Jun 24, 2024
Was there anything that you feel was outstanding?
The way she listens and understands her patients is outstanding

Jun 24, 2024
Was there anything that you feel was outstanding?
Courtesy and kindness!
What could have been done to improve your experience?
If the esketamine lasted longer.

Jun 24, 2024
Was there anything that you feel was outstanding?
I feel comfortable talking with him. He listens and gives you his feedback. I needed prescription for going out of the country in a very limited time. His front desk ladies helped me calm down and sent a red flag to Dr O. I was very luky to have them all help me get my med.
What could have been done to improve your experience?
I needed to ask for refill quick without waiting and avoiding last minute rush.

Jun 24, 2024
Was there anything that you feel was outstanding?
Great lady but Dr. Alexander is the reason I'm free.... All thanks to him and Amy Kristi
What could have been done to improve your experience?
De Nada