Behavioral Health (Outpatient Care): Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.7 out of 5
264 verified ratings
264 Ratings, 156 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 19, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
Kind and attentive. Interested and helpful.Excellent listener. Keeps appointments on time and staff is great
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
An excellent place to go for mental health treatment.
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Very nice
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Always great visit
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable and kind. Helpful in the care of my son.
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Great people.Completly professional and easy to talk with.
Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Dr Sarah Rings has helped me in ways no other doctors could mentally! She actually cares, understands, and gives excellent advice! Unlike many health care professionals I have dealt with, they always made me feel misunderstood. Thankyou Dr. Sarah Rings for everything you are doing for me!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Im touched by her kindness
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her highly.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Very caring. Comfortable environment and privacy
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Sarah rings is very professional and caring and she makes you feel comfortable. I would recommend Siri rings to anyone.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
I love Sarah. She listens. Never any criticism. She is always helpful.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Sarah is amazing, caring and truly great at her job. She cares, listens carefully and respects every part of her patients!
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
I very much felt that I was being dismissed during my appointment. It became very clear that he did not read any of the paperwork I sent in beforehand based on the surface-level questions he asked me during the appointment, and the specific ones that I was asked were very intentionally answered on said paperwork beforehand, and felt like they should’ve been prior knowledge to him. I felt like I was not at all listened to, as he asked me a question about my schooling, and then two minutes later asked the exact same question, like he had not been listening to begin with. My allotted time was 1-2:30, and my appointment went from 1:03-1:14, so to me, this felt extremely unproductive and like my appointment was just something to get done quickly. I reviewed the after-appointment notes, and there was some information that was blatantly entered incorrectly. I was extremely disappointed in my psychiatric appointment and will not be rescheduling a follow-up. Thank you.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
If you need her she's the best at what
Mar 3, 2025
What would you tell family and friends about your experience with this provider?
Excellent along with a high degree of professionalism and compassion
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
One of the women at the front desk is very rude every time. She has made me cry about 3 times. My family member was trying to set up services for themselves and she hung up on them after being rude and short-tempered.
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Well worth the travel time.
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
That I had a great experience and I would recommend her to anyone
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Sarah has greatly improved my mental health.
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
He’s very understanding and open to compromise
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Absolutely love her and the staff very caring , knows my story and situation I don’t feel like just a number
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
Don't change a thing! 😔
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
He is an overall caring man. He is caring and intuitive and asks all the right questions that I somehow I neeed answered.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
They are all really nice in there
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Rings is very knowlable and professional. When need to get hold of her or the staff, they usually respond within 24-48 business hours.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Sarah is amazing at what she does. She's also caring, compassionate and always listens to my concerns. Very thankful for her
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Good
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Dr Amy Northrup & all the staff at Behavorial health care outpatient in Alpena is the very best most professional group I've been lucky enough to provide my health care ever. I would rate Dr AMY & all the staff an 11 out of 10! Best of best!!!
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Amy listens to my concerns and is very knowledgeable about my diagnosis & treatment options.
Feb 18, 2025
What would you tell family and friends about your experience with this provider?
Amy is a fantastic woman to work with, she’s knowledgeable on all medications and their equivalents. Unfortunately, Courtney, one of her nurses, has been and continues to be one of the least respectful, least helpful, and overall my least favorite part of the experience. As an example, last week I changed my medication, I was put on a trial dosage (7 Days), after that I decided to continue the medication. I called the following week and left a message that I would like to continue using the medication, but that I had a few questions regarding the cost ($80 for seven pills). I asked if there were any programs that may offset the cost a bit, or if there was a way to perhaps contact the manufacturer (As I have little experience in the healthcare industry). The next day Courtney called me to inform me that my prescription was filled. I then asked about my other questions to which she responded “Uhh we don’t have any programs for that. Try GoodRx? Or Google it?”. This con.but I’m out of roo
Feb 13, 2025
What would you tell family and friends about your experience with this provider?
I would tell my family and friends that Dr. Northrop is an incredibly kind and understanding provider that has always done her absolute best for me. The care I have received from Dr. Northrop and other members of the behavioral health office has been pertinent to my healing and progress.
Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Great provider. I never feel rushed during appointments. She is very thorough and listens to me. She is on top of any medication changes as needed. Sarah is friendly, helpful, and competent. She explains things in detail and makes me feel heard when I have concerns or questions. She is excellent at documenting any changes in symptoms, which is very helpful with medication changes or adjustments. Sarah was excellent when I was struggling and made time to speak with me via phone to discuss symptoms and make necessary medication changes. I see her in addition to a therapist for individual sessions. Both are excellent, and my overall mental health has improved since I began receiving services from both.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Amy Northrup makes me feel comfortable with a home like setting instead of a cold professional office. Amy makes me feel completely confident to discuss anything with her, no judgment. only compassion and understanding. Sometimes redirecting my priorities without me even realizing it. Amy has tracked my medications and given suggestions for supplements. My physical well-being is just as important as my mental health to Amy. I have have been treated at other mental health centers. Which usually led to severe anxiety and failure to complete treatment. In closing I want to say for the first time in my life I don't feel lost and confused regarding my mental health. I feel confident and informed in a enjoyable environment. I look forward to my appointments with Amy to discuss what goals I've accomplished and where I need help achieving others. I started treatment with Behavioral health and Amy Northrup I was homeless, reckless and suicidal. I now have all my needs met and more.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
It’s hard to meet someone and open up about such deep issues and Amy was wonderful at making me comfortable being a new person. I look forward to returning for the further help I need.
Feb 8, 2025
What would you tell family and friends about your experience with this provider?
Very kind,caring and respectful to me and my wife. Trying hard to get counselor who can see Medicare patients, since my last one has been gone for over a year and half. So short staffed on a Medicare counselor. She helps in every way.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Sarah listens and I appreciate her advice or input on my medicines. It helps a lot to have someone listen.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very good experience every time
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
She is very kind, patient, and knowledgeable. It took me some time to be comfortable with this type of apt, but after getting to know her, she is very easy to talk to and explains things until she knows i understand them. Highly recommend.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I was pleasantly surprised. The provider was attentive and cordial. Good listener and provided sound advice.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very professional, easy to talk to, knowledgeable about her field.
Jan 29, 2025
What would you tell family and friends about your experience with this provider?
Very caring and professional. Makes your voice heard and does what’s best for you and makes sure you have the most success possible
Jan 28, 2025
What would you tell family and friends about your experience with this provider?
She's easy to relate to and always ready to help.
Jan 25, 2025
What would you tell family and friends about your experience with this provider?
I highly recommend Sarah. She has been so wonderful and kind. She listens to my concerns and asks questions when she needs to. She remembers me each visit and I never feel like I’m rehashing prior information. I’ve learned so much about myself since coming to her. She always made me feel comfortable even when I was not okay.
Jan 24, 2025
What would you tell family and friends about your experience with this provider?
Sarah is always friendly and listens to my son's needs.. I strongly would recommend her to anyone..
Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Rings listens very closely. She also explains my plan with me well.
Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Good
Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and privacy.
Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent support individual, but I would still like to see a psychiatrist on a semi regular basis basis.
Jan 18, 2025
Very good