Behavioral Health (Outpatient Care): Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.7 out of 5
348 verified ratings
348 Ratings, 217 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 21, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I tell Everyone about the care I receive from Ryan bc he really seems to treat me like Family and that really is important to someone like me!
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
Very good Personable Non judgmental
Oct 17, 2025
What would you tell family and friends about your experience with this provider?
Ryan is very grounded, down to earth. I'm sure this is because of his previous work experience. He is not one who went right to school and always worked in this same capacity.
Oct 17, 2025
Pleasant, informative , knowledgeable,
Oct 16, 2025
What would you tell family and friends about your experience with this provider?
I would recommend
Oct 15, 2025
Responded appropriately to my questions and needs.
Oct 15, 2025
What would you tell family and friends about your experience with this provider?
A valuable resource
Oct 11, 2025
What would you tell family and friends about your experience with this provider?
It has been extremely helpful in my life. I always recommend Amy when asked for my opinion.
Oct 9, 2025
What would you tell family and friends about your experience with this provider?
Very helpful.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Sarah is an excellent provider. I would definitely recommend her.
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
Great customer service and care all around at this office !!!
Oct 8, 2025
What would you tell family and friends about your experience with this provider?
That I felt heard and she actually wanted to hear me and looked me in the eyes as I was expressing my pain I had been experiencing 40+ years I walked out not feeling SHAME not feeling LESSER than I felt HOPE again! I wish I’d listened and seen her years ago!
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
She is very nice and always listen to what I have to say.
Oct 6, 2025
What would you tell family and friends about your experience with this provider?
Excellent care & professionalism at all levels. Would highly recommend.
Oct 3, 2025
Would recommend
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Would highly recommend
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Sarah has always listened in good and bad situations and it has helped me overcome some situations that overwhelmed me. I respect her opinions and value her input.
Oct 3, 2025
What would you tell family and friends about your experience with this provider?
Very personable and knowledgeable in his area. Represents this job and department very well. I will recommend Dr O anytime.
Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Excellent health provider.
Sep 29, 2025
What would you tell family and friends about your experience with this provider?
Very good And would recommend her
Sep 23, 2025
What would you tell family and friends about your experience with this provider?
Very understanding, listens, makes you feel comfortable.
Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Ryan Hartman has been one of the greatest guidance that I could ever ask for he tried getting me admitted to a hospital and he got me a core order so quickly to the point where I was able to get the mental help that I needed and I appreciate him so much because without him, I wouldn’t be getting the help that I would be getting right now
Sep 19, 2025
What would you tell family and friends about your experience with this provider?
I can tell that Ryan is genuine and cares about his work.
Sep 18, 2025
She is an excellent caregiver and she knows her medications
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
The Best always helpful the Best!!!!!!!
Sep 18, 2025
What would you tell family and friends about your experience with this provider?
She is a wonderful caregiver, she listens and she gives excellent advice, she knows her stuff.
Sep 16, 2025
What would you tell family and friends about your experience with this provider?
When I first met Amy, I was in the middle of a panic attack. I was 20 minutes late to my appointment and needed mental help more than ever and she still agreed to see me. I've come a long way since that day, my mental health will always be a work in progress but the pathway is alot less dark just simply having this staff in my corner of support. Amy actually listens to me and hears what I have to say as we navigate my treatment plan together. She genuinely cares about her patients and I feel like a human being, rather than a number. Amy has saved my life, without even knowing it ❣️
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
Sarah is great
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
I would receive Ryan he was excellent in explaining things making sense of my symptoms
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
Amy Northrop is marvelous. She listens to me.
Sep 13, 2025
What would you tell family and friends about your experience with this provider?
She cares, listens and does what’s right! I feel so comfortable sharing my issues with her knowing she will know exactly what to say or do to help me on my journey. Wish I would have went to her years ago!
Sep 12, 2025
What would you tell family and friends about your experience with this provider?
I have received mental health from many different providers through the years. I have never felt comfortable with them until now. Amy Northrup makes me feel like an equal. My mental health is better than it ever has been.
Sep 8, 2025
What would you tell family and friends about your experience with this provider?
Do not wait. Seek care. Amy is very personable. She listens and will help.
Sep 8, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend
Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Ryan was very thorough and listened to what I had to say and valued my opinions on my care.
Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Amy is very caring and compassionate. She is knowledgeable and attentive. I would highly recommend her and her staff.
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
Sarah is very kind and caring and always shows compassion
Sep 2, 2025
What would you tell family and friends about your experience with this provider?
Sarah rings always treated me with the best care.
Aug 30, 2025
What would you tell family and friends about your experience with this provider?
She is extremely knowledgeable l, thorough, easy to talk to, kind, and understanding.
Aug 29, 2025
What would you tell family and friends about your experience with this provider?
Amy’s a great person to have on my health team.
Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Amy takes the time to listen to my concerns & answer my questions. I always feel comfortable in expressing my feelings & know Amy cares as we decide together on the best plan of action/treatment.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
He is tring to reach my heakth goals but the meds chosen have not worked yet.
Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Amy and the staff are great!
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Very helpful
Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Listens and works together with you very well.
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
I can't recommend Sarah enough...She's just awesome provider
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Very professional & caring.
Aug 21, 2025
What would you tell family and friends about your experience with this provider?
I like her a lot . But sometimes I just can't put it into words . I am not a very open person .I am not a people person.
Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Everyone is friendly and kind there. Well worth the drive.
Aug 14, 2025
What would you tell family and friends about your experience with this provider?
In addition to my behavioral health issues I have had sone serious medical issues in the past year. Sarah always listens and helps to address the problems my medical issues have caused. She works with me to find good solutions for these problems. She is very knowledgeable and takes into consideration both my behavioral health issues and my medical issues before suggesting a solution. I am very happy with the care I receive from her and she seems to genuinely care about me as a person.