Behavioral Health (Outpatient Care): Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7242

4.7 out of 5

257 verified ratings

257 Ratings, 160 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 4, 2025
What would you tell family and friends about your experience with this provider?
She is great

Aug 4, 2025
What would you tell family and friends about your experience with this provider?
Amy is friendly, and I trust her knowledge with my medication concerns.

Aug 3, 2025
What would you tell family and friends about your experience with this provider?
Very worthwhile

Aug 2, 2025
What would you tell family and friends about your experience with this provider?
Amy is extremely knowledgeable and her staff are kind and considerate.

Jul 31, 2025
What would you tell family and friends about your experience with this provider?
She is very respectful, a good listener, I really enjoy my appointments.

Jul 30, 2025
What would you tell family and friends about your experience with this provider?
The office staff is great, the Medical Assistants are always smiling and upbeat. Sarah is a great provider and listens to your concerns and addresses them. I feel very comfortable with her and would definitely recommend her to others.

Jul 28, 2025
What would you tell family and friends about your experience with this provider?
Ryan has been dealing with me and my [removed expletive] and I can tell you he gives 110 %, listens 110%, researches 110%! All I have been receiving is 110% from Dr.Hartman and his staff!

Jul 27, 2025
What would you tell family and friends about your experience with this provider?
I would say that Amy always answers my questions. Always asks me how am I doing. Her office room is always decorated for the season and is always neat and tidy.

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Sarah is excellent. She is very attentive to my overall mental health needs. She is great about making changes when necessary. Great provider by far.

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
She’s amazing and so understanding!

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Ryan is very grounded. He doesn't get complicated (medical terms, fancy diagnosis, etc.) and asks several questions.

Jul 24, 2025
What would you tell family and friends about your experience with this provider?
Ryan is genuine, understanding and i truly feel like he listened to my concerns without judgement. He made me feel comfortable, asked detailed questions. I highly recommend seeing Ryan.

Jul 23, 2025
What would you tell family and friends about your experience with this provider?
Yes. I love seeing Amy

Jul 22, 2025
What would you tell family and friends about your experience with this provider?
I began to see Ryan in July for the first time. He listened to me. I was able to open up and tell him about my [ ]. He was compassionate and supportive. I felt heard.

Jul 20, 2025
What would you tell family and friends about your experience with this provider?
Sarah listens intently and cares about what is going on in your life.

Jul 19, 2025
What would you tell family and friends about your experience with this provider?
I love being able to see Amy. She listens and I can tell her anything. She's definitely a asset for behavioral health.

Jul 17, 2025
What would you tell family and friends about your experience with this provider?
Very easy to talk with

Jul 17, 2025
What would you tell family and friends about your experience with this provider?
Definitely recommend Sarah to someone

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
Amy was very kind and professional. I didn't feel rushed and she listened to me and understood me. I give her a 10+

Jul 15, 2025
What would you tell family and friends about your experience with this provider?
Always kind . Easy to talk to. Great therapist

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
He’s straight forward and helpful, listens to symptoms and side effects.

Jul 14, 2025
What would you tell family and friends about your experience with this provider?
I recommend Ryan to everyone I know that needs a provider who clearly, genuinely cares about what they do and the people they serve. He provides active listening skills, motivational interviewing- in the best way, and he is just an excellent provider.

Jul 13, 2025
What would you tell family and friends about your experience with this provider?
Sarah has been a godsend to me. She has helped me navigate a very difficult season with kindness and compassion. Her personality and ability to listen creates a safe space where I can open up and be honest about what I'm feeling.

Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Sarah is amazing. She cares about my mental health and has never stopped trying to help me. She is supportive and caring.

Jul 11, 2025
What would you tell family and friends about your experience with this provider?
That it is thorough and complete. I’m listened to as well as can be expected.

Jul 8, 2025
What would you tell family and friends about your experience with this provider?
Professional, great listener, kind and caring

Jul 1, 2025
What would you tell family and friends about your experience with this provider?
Listened to me...

Jun 28, 2025
What would you tell family and friends about your experience with this provider?
I have already recommended Ryan Hartman to my husband as well. My husband has trouble connecting with people and I think he'll do good with him.

Jun 27, 2025
Would definitely recommend.

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Would recommend.

Jun 26, 2025
What would you tell family and friends about your experience with this provider?
I have referred several family members and friends to Michigan Behavioral Health to receive services for their mental health issues. I am extremely happy with the services I have received. I appreciate all of the help I have received and look forward to the future and the services I have yet to receive. I feel like Amy Northrup is genuinely concerned with my well being and truly wants what is best for me. I can't remember a time that I have received care or service from any other place that has been this helpful and effective. The treatment plan that Amy Northrup has put in place for me has helped me more than any other treatment plan I have ever had. I have been learning more coping skills and how to avoid negative triggers that used to be extremely hard to identify and process in a more healthy and productive manner. I understand that I have serious mental conditions that will always require me to put in the work and maintain a positive attitude towards life Regardless the setbacks.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
There is no way to speak with a physician outside of an appointment and this is a huge issue. Communication has to go through nurses - why?? We are disrespected enough at this office and shouldn't be ghosted by our physicians. Also, the 2 women at the front desk are extremely rude and unprofessional. They really shouldn't be working with the public.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. O listened and provided support.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Just getting to know and get comfortable with Miss Amy. So far I do like her

Jun 24, 2025
What would you tell family and friends about your experience with this provider?
Listens cares really puts forth effort

Jun 19, 2025
Answered my concerns and was respectful.

Jun 19, 2025

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
I enjoy my visit with Amy always

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
I had a prescription change and called the office with a question about the medicine and it's been 22 hours and no call back.

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Sarah is a very careful listener. She cares she understands. She always responds when you need something. I can’t thank her enough for the progress I’ve made.

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Very caring, and knows how to engage in everything I talked about. Understanding and super professional.

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
I couldn’t be happier with the care I am receiving!

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Helpful and caring and able to answer the general questions asked pertaining to one’s health situation.

Jun 14, 2025
What would you tell family and friends about your experience with this provider?
It is good

Jun 14, 2025
What would you tell family and friends about your experience with this provider?
Listens to patient, always willing to discuss things.

Jun 12, 2025
What would you tell family and friends about your experience with this provider?
Very prompt and extremely professional. Sarah and staff are very responsive in ordering prescriptions and answering questions. I would highly recommend Sarah to anyone requiring her services.

Jun 10, 2025
What would you tell family and friends about your experience with this provider?
She’s a awesome listener and very compassionate and very knowledgeable and comfortable to talk to!

Jun 4, 2025
What would you tell family and friends about your experience with this provider?
I like Sarah and this office alot

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
She is very good!

May 29, 2025
Amy is very qualified and extremely good and caring, she is a great asset to anyone that is lucky to have her.