Behavioral Health (Outpatient Care): Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7242

4.8 out of 5

285 verified ratings

285 Ratings, 163 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients express strong appreciation for compassionate, attentive outpatient behavioral health care in Alpena. Common praise highlights providers who listen, show empathy, remember history, are knowledgeable about medications and treatment options, and collaborate on care plans. Many recommend the clinic and specific clinicians for improving mental health, crisis support, and life-changing outcomes. A few mentions note insurance coverage issues and medication adjustments that haven't yet worked.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Ryan Hartman actively listens, takes time to answer questions and explains treatment options clearly and works with me on a treatment plan. He is a nice person to talk to. The front desk is always friendly and helpful.

Sep 9, 2026
What would you tell family and friends about your experience with this provider?
My family knows I have been seeing Sarah for awhiles… and are very happy with her. As I am as well. If I have questions or concerns about anything , she has even replied back to messages, which is fantastic for me with memory issues, bc I tend to forget a lot🙌🏽She’s soo helpful 🌻

Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Some details in the notes are not in the correct reference of the conversation. I am repeating myself sometimes giving me the impression she is not listening to me.

Sep 3, 2026
What would you tell family and friends about your experience with this provider?
It’s a great place for counseling medical visits.

Aug 30, 2026
What would you tell family and friends about your experience with this provider?
Sara is very easy to talk to. She listens.

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
I would direct them to Sarah and her office. Very pleased!!

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Only been there once so I can't say but it looks very positive

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Sarah and staff are excellent!!

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
The care is exceptional and the whole staff is friendly! Well worth the drive! Definitely coming back!!

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Sarah always greets me with a beautiful smile, and that always puts me in a place where I feel I can express my feelings. She’s a wonderful person in all the staff at the hospital. Treats me with respect. It’s a beautiful place to go. You need someone to talk to! I would definitely recommend Sarah for anyone that needs professional help!

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Sara and her staff are the best staff/office I have ever had! They are so caring and actual listen to you. They treat you as a person/individual which is hard to find these days!

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
I will forever recommend Ryan Hartman!!!

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
I really think Sarah saved my life. She is so compassionate and I’m so grateful for everything she did to help me. You can tell she really cares and listens to her patients.

Aug 14, 2026
What would you tell family and friends about your experience with this provider?
Very professional and thorough.

Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Nancy is the bomb!! She is professional and knowledgeable about mental health including addiction recovery. Nancy has been great about helping meet my MH goals. She does an excellent job coordinating my care with my provider, Sarah Rings, who is also pretty bomb. Nancy makes me feel heard, validated, and advocates for me as well as for my care that I receive. She has also taught me a lot about some of the events in my life as well as how my thinking can impact my emotional state and overall MH. Sometimes she get me all up in my feels but I suppose I need that sometimes. She always assures I am emotionally regulated though before leaving her session which I appreciate so I’m not ugly crying all over da place. Nancy is ethical and has earned my trust which is a big deal for me. I highly recommend her but don’t be taking them afternoon spots because I need em lol. Jk. Nancy is great so is Behavioral health.

Aug 2, 2026
What would you tell family and friends about your experience with this provider?
She and the staff are very knowledgeable and willing to work very hard to help me understand different avenues of communication and learning tools. She listens very well and has been a terrific teacher and professional with the ability to provide resources for me to understand and research at a moment’s notice.

Jul 31, 2026
What would you tell family and friends about your experience with this provider?
I felt that everyone I encountered at the clinic was very nice and helpful. And I thought Sarah listened well and was very knowledgeable and took her time with me.

Jul 28, 2026
What would you tell family and friends about your experience with this provider?
I have told my wife and kids along with friends about this office and how much they have helped me and would and have recommended that you have done a great job in helping me.

Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend Sarah Rings and staff. Please go see her!

Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Very Kind and professional

Jul 18, 2026
What would you tell family and friends about your experience with this provider?
Dr. Is a very good listener and always helps me if I have any questions or concerns. Very helpful with my questions and concerns.

Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Great first experience!

Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Dr. O is absolutely wonderful! He REALLY listens, offers sound counsel, and is so pleasant and reassuring.

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Nancy is a very kind, qualified and conscientious therapist. She is very knowledgeable and easy to talk to.

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Nancy works very closely with me. She seems to understand what I’m going through.

Jul 8, 2026
Confidence in my care, is my most precious gift!

Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Sarah is verygood with helping me too understanding each subject , and I leave tbere with confidence and purpose I'm on the right path!

Jul 7, 2026
What would you tell family and friends about your experience with this provider?
I've only seen Sarah twice so far since Amy left there. I'm very Comfortable & feel Safe with her & never felt that with Dr. Parker or Amy. I recommend Sarah First, for mental health care in Alpena for sure...Thank you

Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Sarah is very thorough, very understanding, and genuinely cares about her patients.

Jul 3, 2026
What would you tell family and friends about your experience with this provider?
My experience of Nancy and the staff has been wonderful.

Jun 30, 2026
What would you tell family and friends about your experience with this provider?
Very professional and great service

Jun 29, 2026
Nancy is a phenomenal social worker and therapist. She is incredibly knowledgeable and skilled, and this is demonstrated through my continued work with her. She has a gentle way of challenging me and empowering me to meet my goals. I wholeheartedly trust Nancy and the services she provides me with. She is warm, compassionate, understanding, thoughtful, and has developed my full trust in her ability to provide therapy to me. I am so grateful that I have her as a therapist.

Jun 29, 2026
What would you tell family and friends about your experience with this provider?
She gave me ADHD medicine and I am finally improving! She and her staff are always caring.

Jun 29, 2026
What would you tell family and friends about your experience with this provider?
Nancy is hands down the best therapist I have ever worked with. She is knowledgeable, skilled, and clinically competent. Her expertise is evident. Nancy is Warm, honest, compassionate, patient, trustworthy, and easy to talk to. I struggle opening up and sharing personal details about my life with anyone really. Typically, I have not stuck around in therapy long enough to really work through deeper underlying emotional issues. I have a tendency to ghost therapy when things get personal, uncomfortable, or emotional. Nancy has managed to work her magic, keeping me engaged and consistently showing up, even when it feels uncomfortable or difficult. She gently challenges me in a way that supports real progress without judgement. Since working with her, I have seen significant improvement with my mental health. The only thing I wish were different is that she had more availability, though this speaks to how excellent she is at her job. I have never not been able to see her when needed though.

Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Nice friendly office staff. Always able to get an appointment. Dr. O listens and is very helpful.

Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Sarah and staff are the best. They are professional and very understanding and caring.

Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I would and have recommended this practice to many people in search.

Jun 18, 2026
What would you tell family and friends about your experience with this provider?
I would recommend this office to anyone

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
I absolutely love Sara. She has been my rock throughout this very long journey for me. I don't know what I would do without her. She is always so kind, compassionate and understanding

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
We have established a reciprocated trust based on truthfulness. I listen to her, she listens to me as I respond to her questions. What is important to me is valued. She puts me in control of my choices always explaining her view of outcomes. I feel supported without condescension. I very much appreciate Sarah Rings. She’s very good at being appropriately human. Thank you.

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Sarah and her staff are the most caring doctor/staff that Ive ever met!

Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Good listener

Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Nancy is friendly and easy to talk to. She helps me find ways to cope with my symptoms and how to work through my problems. I am very happy with her care.

Jun 3, 2026
What would you tell family and friends about your experience with this provider?
No. Because she was very rude about the whole thing it was my only second time going to see someone and my first time with her. And she was very rude and made me not feel welcome.

Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Very caring and dedicated person alized care

Jun 1, 2026
What would you tell family and friends about your experience with this provider?
Absolutely LOVE Sarah.... She's excellent at her job! Great Human !!!

May 30, 2026
What would you tell family and friends about your experience with this provider?
Of course I would. She has been a great help to me.

May 30, 2026
What would you tell family and friends about your experience with this provider?
A place worth getting the help you need.