Behavioral Health (Outpatient Care): Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.7 out of 5
252 verified ratings
252 Ratings, 149 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 4, 2025
Ferdnand Osuagwu, M.D.
What would you tell family and friends about your experience with this provider?
He’s a very good doctor, takes things based on priority and urgency. If it’s really urgent, he can fit you in.
Mar 24, 2025
What would you tell family and friends about your experience with this provider?
Very professional, knowledgeable, and friendly.
Mar 23, 2025
What would you tell family and friends about your experience with this provider?
I would say that the care is great and the environment is very comfortable place to go for your appointments.
Mar 21, 2025
What would you tell family and friends about your experience with this provider?
I really enjoy these group of people, for my care. Everyone is very helpful, courteous, and very kind to me. I actually feel I’m getting help. Thank you:)
Mar 21, 2025
What would you tell family and friends about your experience with this provider?
Sa r ah rings is excellent. I would recommend her highly.
Mar 21, 2025
What would you tell family and friends about your experience with this provider?
Sarah Rings listens really well and explains about what were talking about! She is very kind and caring.
Mar 20, 2025
What would you tell family and friends about your experience with this provider?
Sarah is a great listener, and focused on making your life as good as it can be.
Mar 19, 2025
Kind and attentive. Interested and helpful.Excellent listener. Keeps appointments on time and staff is great
Mar 19, 2025
What would you tell family and friends about your experience with this provider?
An excellent place to go for mental health treatment.
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Very nice
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Always great visit
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Amy, is an outstanding provider who listens to what you have to say and accommodates you with the best medicines that will work for your diagnosis. Definitely will recommend Amy to friends and family members. Thank you, Amy for being a great provider towards my issues. [Name]
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Very professional and easy to talk to listens well
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
Very good and worthwhile.
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
The whole team at the outpatient office is great. I came in for my first appointment at a very low point and felt welcomed and as comfortable as I could. 10/10 northern Michigan needs mental health services like these
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her highly.
Mar 12, 2025
What would you tell family and friends about your experience with this provider?
Knowledgeable and kind. Helpful in the care of my son.
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Great people.Completly professional and easy to talk with.
Mar 9, 2025
What would you tell family and friends about your experience with this provider?
Dr Sarah Rings has helped me in ways no other doctors could mentally! She actually cares, understands, and gives excellent advice! Unlike many health care professionals I have dealt with, they always made me feel misunderstood. Thankyou Dr. Sarah Rings for everything you are doing for me!
Mar 8, 2025
What would you tell family and friends about your experience with this provider?
Im touched by her kindness
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her highly.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Very caring. Comfortable environment and privacy
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
Sarah rings is very professional and caring and she makes you feel comfortable. I would recommend Siri rings to anyone.
Mar 6, 2025
What would you tell family and friends about your experience with this provider?
I love Sarah. She listens. Never any criticism. She is always helpful.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
Sarah is amazing, caring and truly great at her job. She cares, listens carefully and respects every part of her patients!
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
I very much felt that I was being dismissed during my appointment. It became very clear that he did not read any of the paperwork I sent in beforehand based on the surface-level questions he asked me during the appointment, and the specific ones that I was asked were very intentionally answered on said paperwork beforehand, and felt like they should’ve been prior knowledge to him. I felt like I was not at all listened to, as he asked me a question about my schooling, and then two minutes later asked the exact same question, like he had not been listening to begin with. My allotted time was 1-2:30, and my appointment went from 1:03-1:14, so to me, this felt extremely unproductive and like my appointment was just something to get done quickly. I reviewed the after-appointment notes, and there was some information that was blatantly entered incorrectly. I was extremely disappointed in my psychiatric appointment and will not be rescheduling a follow-up. Thank you.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
If you need her she's the best at what
Mar 3, 2025
What would you tell family and friends about your experience with this provider?
Excellent along with a high degree of professionalism and compassion
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
One of the women at the front desk is very rude every time. She has made me cry about 3 times. My family member was trying to set up services for themselves and she hung up on them after being rude and short-tempered.
Feb 28, 2025
What would you tell family and friends about your experience with this provider?
Well worth the travel time.
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
That I had a great experience and I would recommend her to anyone
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Sarah has greatly improved my mental health.
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
He’s very understanding and open to compromise
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Absolutely love her and the staff very caring , knows my story and situation I don’t feel like just a number
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
Don't change a thing! 😔
Feb 24, 2025
What would you tell family and friends about your experience with this provider?
He is an overall caring man. He is caring and intuitive and asks all the right questions that I somehow I neeed answered.
Feb 21, 2025
What would you tell family and friends about your experience with this provider?
They are all really nice in there
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Dr. Rings is very knowlable and professional. When need to get hold of her or the staff, they usually respond within 24-48 business hours.
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Sarah is amazing at what she does. She's also caring, compassionate and always listens to my concerns. Very thankful for her
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Good
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Dr Amy Northrup & all the staff at Behavorial health care outpatient in Alpena is the very best most professional group I've been lucky enough to provide my health care ever. I would rate Dr AMY & all the staff an 11 out of 10! Best of best!!!
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Amy listens to my concerns and is very knowledgeable about my diagnosis & treatment options.
Feb 18, 2025
What would you tell family and friends about your experience with this provider?
Amy is a fantastic woman to work with, she’s knowledgeable on all medications and their equivalents. Unfortunately, Courtney, one of her nurses, has been and continues to be one of the least respectful, least helpful, and overall my least favorite part of the experience. As an example, last week I changed my medication, I was put on a trial dosage (7 Days), after that I decided to continue the medication. I called the following week and left a message that I would like to continue using the medication, but that I had a few questions regarding the cost ($80 for seven pills). I asked if there were any programs that may offset the cost a bit, or if there was a way to perhaps contact the manufacturer (As I have little experience in the healthcare industry). The next day Courtney called me to inform me that my prescription was filled. I then asked about my other questions to which she responded “Uhh we don’t have any programs for that. Try GoodRx? Or Google it?”. This con.but I’m out of roo
Feb 13, 2025
What would you tell family and friends about your experience with this provider?
I would tell my family and friends that Dr. Northrop is an incredibly kind and understanding provider that has always done her absolute best for me. The care I have received from Dr. Northrop and other members of the behavioral health office has been pertinent to my healing and progress.
Feb 10, 2025
What would you tell family and friends about your experience with this provider?
Great provider. I never feel rushed during appointments. She is very thorough and listens to me. She is on top of any medication changes as needed. Sarah is friendly, helpful, and competent. She explains things in detail and makes me feel heard when I have concerns or questions. She is excellent at documenting any changes in symptoms, which is very helpful with medication changes or adjustments. Sarah was excellent when I was struggling and made time to speak with me via phone to discuss symptoms and make necessary medication changes. I see her in addition to a therapist for individual sessions. Both are excellent, and my overall mental health has improved since I began receiving services from both.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Amy Northrup makes me feel comfortable with a home like setting instead of a cold professional office. Amy makes me feel completely confident to discuss anything with her, no judgment. only compassion and understanding. Sometimes redirecting my priorities without me even realizing it. Amy has tracked my medications and given suggestions for supplements. My physical well-being is just as important as my mental health to Amy. I have have been treated at other mental health centers. Which usually led to severe anxiety and failure to complete treatment. In closing I want to say for the first time in my life I don't feel lost and confused regarding my mental health. I feel confident and informed in a enjoyable environment. I look forward to my appointments with Amy to discuss what goals I've accomplished and where I need help achieving others. I started treatment with Behavioral health and Amy Northrup I was homeless, reckless and suicidal. I now have all my needs met and more.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
It’s hard to meet someone and open up about such deep issues and Amy was wonderful at making me comfortable being a new person. I look forward to returning for the further help I need.
Feb 8, 2025
What would you tell family and friends about your experience with this provider?
Very kind,caring and respectful to me and my wife. Trying hard to get counselor who can see Medicare patients, since my last one has been gone for over a year and half. So short staffed on a Medicare counselor. She helps in every way.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Sarah listens and I appreciate her advice or input on my medicines. It helps a lot to have someone listen.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very good experience every time