Behavioral Health (Outpatient Care): Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7242

4.7 out of 5

380 verified ratings

380 Ratings, 233 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 25, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
Amy is very easy to talk to. She is sincere and thoughtful and thorough.
Nov 15, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Great
Nov 10, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
Excellent
Nov 10, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Excellent
Nov 7, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very satisfied
Nov 7, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy has always been professional and helpful.
Nov 6, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
On point. Concerned.
Nov 1, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Compassionate Understanding and uses empathy without judgment. Makes me feel seen, heard and understood when not many would take the time to explore options with patience.
Oct 30, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Sarah pays attention, actually HEARS her clients…
Oct 27, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I have already encouraged my oldest son and husband to start seeing him, Ryan is very good at what he does and I know he could help my family if I could encourage them to go. Ryan is very easy to speak too and makes u comfortable in his presence.
Oct 27, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
This provider listens and proceeds cautiously. So as to not have withdrawal symptoms when it came to medicine changes.
Oct 26, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Sarah has always been professional and at the same time, kind and caring. I've never felt as if she wasn't listening to my needs or concerns. She's very good at her job and I consider myself lucky to be her patient.
Oct 24, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
When I was in crisis her nursing staff and Sarah were quick to help and offer solutions
Oct 24, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Ryan and his team have always put my needs first and he is always there for me.
Oct 24, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very knowledgeable person nice
Oct 23, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy is great. Her staff is always pleasant. The issue I have is that I’m required to do 1 in person visit per year, but the provider only does online visits. I have to drive 1.5 hours round trip for someone to take my weight and blood pressure and it has to be done in the day of the visit. Im routinely at a UM facility for treatment and have these basic readings taken often. There’s no reason I should have to make an unnecessary trip for something so minor.
Oct 21, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I tell Everyone about the care I receive from Ryan bc he really seems to treat me like Family and that really is important to someone like me!
Oct 17, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very good Personable Non judgmental
Oct 17, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Ryan is very grounded, down to earth. I'm sure this is because of his previous work experience. He is not one who went right to school and always worked in this same capacity.
Oct 17, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
Pleasant, informative , knowledgeable,
Oct 16, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I would recommend
Oct 15, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
Responded appropriately to my questions and needs.
Oct 15, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
A valuable resource
Oct 11, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
It has been extremely helpful in my life. I always recommend Amy when asked for my opinion.
Oct 9, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very helpful.
Oct 8, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Sarah is an excellent provider. I would definitely recommend her.
Oct 8, 2025
Ferdnand Osuagwu, M.D.
What would you tell family and friends about your experience with this provider?
Great customer service and care all around at this office !!!
Oct 8, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
That I felt heard and she actually wanted to hear me and looked me in the eyes as I was expressing my pain I had been experiencing 40+ years I walked out not feeling SHAME not feeling LESSER than I felt HOPE again! I wish I’d listened and seen her years ago!
Oct 6, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She is very nice and always listen to what I have to say.
Oct 6, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Excellent care & professionalism at all levels. Would highly recommend.
Oct 3, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
Would recommend
Oct 3, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Would highly recommend
Oct 3, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Sarah has always listened in good and bad situations and it has helped me overcome some situations that overwhelmed me. I respect her opinions and value her input.
Oct 3, 2025
Ferdnand Osuagwu, M.D.
What would you tell family and friends about your experience with this provider?
Very personable and knowledgeable in his area. Represents this job and department very well. I will recommend Dr O anytime.
Sep 30, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Excellent health provider.
Sep 29, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very good And would recommend her
Sep 23, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Very understanding, listens, makes you feel comfortable.
Sep 20, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Ryan Hartman has been one of the greatest guidance that I could ever ask for he tried getting me admitted to a hospital and he got me a core order so quickly to the point where I was able to get the mental help that I needed and I appreciate him so much because without him, I wouldn’t be getting the help that I would be getting right now
Sep 19, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I can tell that Ryan is genuine and cares about his work.
Sep 18, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
She is an excellent caregiver and she knows her medications
Sep 18, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
The Best always helpful the Best!!!!!!!
Sep 18, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She is a wonderful caregiver, she listens and she gives excellent advice, she knows her stuff.
Sep 16, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
When I first met Amy, I was in the middle of a panic attack. I was 20 minutes late to my appointment and needed mental help more than ever and she still agreed to see me. I've come a long way since that day, my mental health will always be a work in progress but the pathway is alot less dark just simply having this staff in my corner of support. Amy actually listens to me and hears what I have to say as we navigate my treatment plan together. She genuinely cares about her patients and I feel like a human being, rather than a number. Amy has saved my life, without even knowing it ❣️
Sep 13, 2025
Sarah Rings, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Sarah is great
Sep 13, 2025
Ryan Hartman, A.P.R.N., M.S.N., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I would receive Ryan he was excellent in explaining things making sense of my symptoms
Sep 13, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Amy Northrop is marvelous. She listens to me.
Sep 13, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
She cares, listens and does what’s right! I feel so comfortable sharing my issues with her knowing she will know exactly what to say or do to help me on my journey. Wish I would have went to her years ago!
Sep 12, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
I have received mental health from many different providers through the years. I have never felt comfortable with them until now. Amy Northrup makes me feel like an equal. My mental health is better than it ever has been.
Sep 8, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Do not wait. Seek care. Amy is very personable. She listens and will help.
Sep 8, 2025
Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
What would you tell family and friends about your experience with this provider?
Highly recommend