Behavioral Health (Outpatient Care): Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-7242

4.8 out of 5

307 verified ratings

307 Ratings, 178 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients express strong appreciation for compassionate, attentive outpatient behavioral health care in Alpena. Common praise highlights providers who listen, show empathy, remember history, are knowledgeable about medications and treatment options, and collaborate on care plans. Many recommend the clinic and specific clinicians for improving mental health, crisis support, and life-changing outcomes. A few mentions note insurance coverage issues and medication adjustments that haven't yet worked.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 18, 2026
What would you tell family and friends about your experience with this provider?
I have to say I was skeptical going to this appt., given my past history with my former Dr. at Behavioral Health. I always thought “Is this the best they can do providing Mental Health professionals in Alpena?” So I was leary and I’m happy to say I needn’t be. Sydney is a consumate professional. I was impressed by her knowledge already of my mental health history. She seems to have a grasp on drugs for depression & anxiety & I haven’t always had that in the past. You have no idea just that gives me the confidence I need in a provider, not only on my initial visit but also going forward. She already had a game plan, but rather TELLING me how it was going to be, she DISCUSSED it with me and gave me the reasoning behind it. For the first time in years I feel that I am in great, qualified, capable hands. Thank you for hiring her. I know so many will benefit greatly from her care & knowledge. I am grateful to be one of them.

Oct 17, 2026
What would you tell family and friends about your experience with this provider?
She is very helpful

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Sarah L Rings and her staff are very knowledgeable, kind,courteous always open to listen with courtesy and have worked with me for a On going journey of Recovery and have recommended their office too many.

Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend Sarah

Oct 12, 2026
What would you tell family and friends about your experience with this provider?
I was extremely apprehensive at first about seeking care. Sydney made me feel comfortable and heard and really wanted to help address my concerns. Excellent caregiver and very blessed to have met her she has helped me and my family tremendously.

Oct 11, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend. Great at listening and understanding of situations

Oct 10, 2026
What would you tell family and friends about your experience with this provider?
True to form, Sarah Rings' professionalism, knowledge and friendliness were top notch at my recently attended med. management appointment. Sarah's attentiveness, relatability and down-to-earth nature make her one of my favorite providers. I highly recommend Sarah to any family and friends.

Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Sydney homeland is extremely good at her job very well helpfully with her payshens and thank you for taking me

Oct 8, 2026
What would you tell family and friends about your experience with this provider?
Courtney and Sheila are great at getting messages to Sarah when I need to. They are very caring. Sarah is great. She actually listens to you. If you don't understand a question she will explain it a different way so you understand what she is asking. She has you be part of the decision making in your treatment plan. She will ask if you think a med is working or maybe try something different. She'll ask when you'd like to come back and give a suggestion. She always reminds me that if I need anything in the mean time to reach out.

Oct 7, 2026
What would you tell family and friends about your experience with this provider?
Ms. Rings is a very caring, in depth provider. She is very thorough, understanding and easy to talk too. She does not make you feel rushed or like you’re just a number to get in and out. She takes her time and makes sure she understands where you’re coming from and vise versa she makes sure you understand what she is saying and telling you. She had a positive attitude and great bedside manner. I would recommend her to family and friends in a heartbeat.

Oct 1, 2026
What would you tell family and friends about your experience with this provider?
She is a very good resource and I do recommend her and her office to quite a few people that I have ran into along with family members that she has been instrumental in helping me and I believe that she would be a great resource to anyone else.

Oct 1, 2026
What would you tell family and friends about your experience with this provider?
Very nice and caring people

Sep 30, 2026
What would you tell family and friends about your experience with this provider?
They are amazing there. I am grateful I started going to behavioral health it's been wonderful after [ ] I went into a very dark place. And Behavioral health has helped me tremendously!! The staff there are all very wonderful

Sep 28, 2026
What would you tell family and friends about your experience with this provider?
We love Dr. O!!

Sep 27, 2026
What would you tell family and friends about your experience with this provider?
Sydney was great, very empathetic and supportive, I wish that she offered therapy and not just medication management. The waiting room was rather unpleasant(too warm and not very relaxing. Thankfully i wasnt in there very long and sydney’s office was a much better environment.

Sep 25, 2026
What would you tell family and friends about your experience with this provider?
That Sarah is a friendly person and easy to talk to all my appointments have been on time she ain’t been here long enough to make a accurate decision

Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Very professional

Sep 24, 2026
What would you tell family and friends about your experience with this provider?
Nancy is the bomb for realz. She is an excellent therapist whom I trust greatly.

Sep 18, 2026
What would you tell family and friends about your experience with this provider?
First time anyone has listened to me

Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Great doctor with great staff.

Sep 14, 2026
What would you tell family and friends about your experience with this provider?
She is an excellent listener and wants to help solve your medical issues effectively. Very pleasant person who cares about her patients. I highly recommend my family and friends to make an appointment for her services.

Sep 14, 2026
What would you tell family and friends about your experience with this provider?
Always professional.

Sep 11, 2026
What would you tell family and friends about your experience with this provider?
Sarah is sokind and always is kind and understanding

Sep 11, 2026
What would you tell family and friends about your experience with this provider?
It helps me to get through difficult situations and times knowing I can count on Nancy to help organize my thoughts and feel more positive in my ability to cope during tough times times and daily challenges.

Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Ryan Hartman actively listens, takes time to answer questions and explains treatment options clearly and works with me on a treatment plan. He is a nice person to talk to. The front desk is always friendly and helpful.

Sep 9, 2026
What would you tell family and friends about your experience with this provider?
My family knows I have been seeing Sarah for awhiles… and are very happy with her. As I am as well. If I have questions or concerns about anything , she has even replied back to messages, which is fantastic for me with memory issues, bc I tend to forget a lot🙌🏽She’s soo helpful 🌻

Sep 9, 2026
What would you tell family and friends about your experience with this provider?
Some details in the notes are not in the correct reference of the conversation. I am repeating myself sometimes giving me the impression she is not listening to me.

Sep 4, 2026
What would you tell family and friends about your experience with this provider?
She's understanding, she listens and asks questions, she asks for your input on your treatment. She's always polite.allows input on medication. For me She's easy to open up to

Sep 3, 2026
What would you tell family and friends about your experience with this provider?
It’s a great place for counseling medical visits.

Sep 1, 2026
What would you tell family and friends about your experience with this provider?
She was great.

Aug 30, 2026
What would you tell family and friends about your experience with this provider?
Sara is very easy to talk to. She listens.

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
I would direct them to Sarah and her office. Very pleased!!

Aug 27, 2026
What would you tell family and friends about your experience with this provider?
Only been there once so I can't say but it looks very positive

Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent

Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Sarah and staff are excellent!!

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
The care is exceptional and the whole staff is friendly! Well worth the drive! Definitely coming back!!

Aug 22, 2026
What would you tell family and friends about your experience with this provider?
Sarah always greets me with a beautiful smile, and that always puts me in a place where I feel I can express my feelings. She’s a wonderful person in all the staff at the hospital. Treats me with respect. It’s a beautiful place to go. You need someone to talk to! I would definitely recommend Sarah for anyone that needs professional help!

Aug 21, 2026
What would you tell family and friends about your experience with this provider?
She really listened to me and was very friendly. My 1st visit was very good

Aug 20, 2026
What would you tell family and friends about your experience with this provider?
Sara and her staff are the best staff/office I have ever had! They are so caring and actual listen to you. They treat you as a person/individual which is hard to find these days!

Aug 19, 2026
What would you tell family and friends about your experience with this provider?
I will forever recommend Ryan Hartman!!!

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
I really think Sarah saved my life. She is so compassionate and I’m so grateful for everything she did to help me. You can tell she really cares and listens to her patients.

Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Sydney was awesome she spent so much time with me on my first appointment it was amazing. She did so much research and double check and triple check and quadruple check before she gave me a prescription well too.. and even then she was still doing research as thoughts popped into her head and she canceled the one script and ordered another because she felt it would suit me much better then the one she had prescribed in the beginning. That meant so much to me I really appreciate her already so so much.

Aug 14, 2026
What would you tell family and friends about your experience with this provider?
Very professional and thorough.

Aug 14, 2026
What would you tell family and friends about your experience with this provider?
It was one of the best appointments I’ve had in [AGE] years and Sydney is absolutely fantastic,,lovely and so professional and I’m incredibly fortunate to be her patient…

Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Nancy is the bomb!! She is professional and knowledgeable about mental health including addiction recovery. Nancy has been great about helping meet my MH goals. She does an excellent job coordinating my care with my provider, Sarah Rings, who is also pretty bomb. Nancy makes me feel heard, validated, and advocates for me as well as for my care that I receive. She has also taught me a lot about some of the events in my life as well as how my thinking can impact my emotional state and overall MH. Sometimes she get me all up in my feels but I suppose I need that sometimes. She always assures I am emotionally regulated though before leaving her session which I appreciate so I’m not ugly crying all over da place. Nancy is ethical and has earned my trust which is a big deal for me. I highly recommend her but don’t be taking them afternoon spots because I need em lol. Jk. Nancy is great so is Behavioral health.

Aug 2, 2026
What would you tell family and friends about your experience with this provider?
She and the staff are very knowledgeable and willing to work very hard to help me understand different avenues of communication and learning tools. She listens very well and has been a terrific teacher and professional with the ability to provide resources for me to understand and research at a moment’s notice.

Jul 31, 2026
What would you tell family and friends about your experience with this provider?
I felt that everyone I encountered at the clinic was very nice and helpful. And I thought Sarah listened well and was very knowledgeable and took her time with me.

Jul 28, 2026
What would you tell family and friends about your experience with this provider?
I have told my wife and kids along with friends about this office and how much they have helped me and would and have recommended that you have done a great job in helping me.

Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend Sarah Rings and staff. Please go see her!

Jul 21, 2026
What would you tell family and friends about your experience with this provider?
That she is truly amazing she listens to me. Takes the time doesn’t make me feel rushed has a soft voice she makes me feel safe to talk to her. I really appreciate and respect her. She one of the best Nurse Practitioners I’ve met and had on my heath care team. I would 100% recommend her.