What would you tell family and friends about your experience with this provider?
Dr. O is a very compassionate and patient doctor. When our children's mental health needed attention, we didn't know where to turn. One recommendation led us to a doctor that has had a positive impact on both of our children. We cannot thank him enough for helping in our time of need.
All staff were courteous.
Ms Rings appeared to be in charge of the staff assisting her.
The staff appeared comfortable in approaching her with questions
She is knowledgeable and shows empathy.
What would you tell family and friends about your experience with this provider?
I would recommend the many different types of programs your office has to offer. Miss the many changes though. I have faith I will get used to them though.
She provided answers to any questions I had. Provided thorough questions to how I was doing, and provide results as to the best solution possible. With possible trial and error based upon what would best suit my needs
She let me know when there was a medication shortage, and locations that might not have been affected. I was able to gain and maintain necessary levels thanks to that.
Sarah listens and actually hears me. She understands my concerns regarding medications and background yet still helps in finding solutions when my anxiety and depression are out of control. Sarah is an excellent provider and has made accommodations to return my phone call one day when I was really struggling with anxiety. She does her best to get me appointments closer together when I seem to struggle. She is the only provider I have ever had that was able to really listen to me and make medication adjustments that actually work for me. I believe my treatment with Sarah paired with therapy with Nancy [ ]. is helping manage my mental health symptoms as well meet with overall health/behavioral health goals. The office staff is really great and friendly as well. [Personal details redacted for privacy.]
What could have been done to improve your experience?
Nothing much that I can think of. Sometimes I wish Nancy and Sarah had more availability at times. But both do an excellent job of getting me in if they have cancellation or a spot opens up. Overall my experience with my service and service providers has been excellent.
I feel comfortable talking with him. He listens and gives you his feedback. I needed prescription for going out of the country in a very limited time. His front desk ladies helped me calm down and sent a red flag to Dr O. I was very luky to have them all help me get my med.
What could have been done to improve your experience?
I needed to ask for refill quick without waiting and avoiding last minute rush.
Everything about Amy is absolutely outstanding. Unlike my last psychiatrist from MyMichigan Health, she actually listens. You can tell she cares. Genuinely. Amy will actually listen to you and hear what you have to say and work with you on your medication to ensure I’m not uncomfortable or having a side effect or withdrawals. Love her!!
What could have been done to improve your experience?
I always get the best care with Sarah rings. She listens to my needs and gives me great advice. I trust her and glad She’s here. Feel like I’m in good hands!
What could have been done to improve your experience?
Sarah goes out of her way to accommodate my needs and alleviate my anxieties about starting new medications. She is an excellent provider and I would recommend her to anyone in need of psychiatric care
The office is efficient and professional. Everyone from reception, the intake nurse and Ms Rings is focused on providing timely and professional services. I could not ask for more.
What could have been done to improve your experience?
Sarah herself is outstanding. I am very pleased to be working with her and I look forward to seeing her. She listens to me and takes my ideas into consideration. She is thoughtful and kind.
What could have been done to improve your experience?
Front desk staff does not seem very warm or welcoming.
Sarah is always patient understanding and listens carefully to anything that I have to say. She asked me appropriate questions regarding medication and prescribes appropriate medication.
What could have been done to improve your experience?
The meetings that I have with Sarah are educational and helpful. She is a true professional and I’ve appreciated having her. At this point I can’t think of anything that Sarah would need to change to make my experience better.
What could have been done to improve your experience?
We have been trying to set up a patient portal for our daughter. The office has been no help with this. They tell us to check the website and call the number, and we always get referred back to the office.
Outstanding? What's outstanding is I'm feeling better with less self doubt and limited anxiety, which is directly related to the course of treatment Ms Ring prescribed. I feel better and I'm on a good road and hope to stay on course with Ms Ring's guidance.