Amy Northrup, D.N.P., P.M.H.N.P.-B.C.
Psychiatry
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.7 out of 5
102 verified ratings
102 Ratings, 62 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 18, 2025
What would you tell family and friends about your experience with this provider?
Very nice
Mar 17, 2025
What would you tell family and friends about your experience with this provider?
Always great visit
Mar 15, 2025
What would you tell family and friends about your experience with this provider?
Amy, is an outstanding provider who listens to what you have to say and accommodates you with the best medicines that will work for your diagnosis. Definitely will recommend Amy to friends and family members. Thank you, Amy for being a great provider towards my issues. [Name]
Mar 14, 2025
What would you tell family and friends about your experience with this provider?
Very professional and easy to talk to listens well
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
The whole team at the outpatient office is great. I came in for my first appointment at a very low point and felt welcomed and as comfortable as I could. 10/10 northern Michigan needs mental health services like these
Mar 13, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her highly.
Mar 10, 2025
What would you tell family and friends about your experience with this provider?
Great people.Completly professional and easy to talk with.
Mar 7, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her highly.
Mar 5, 2025
What would you tell family and friends about your experience with this provider?
If you need her she's the best at what
Feb 26, 2025
What would you tell family and friends about your experience with this provider?
That I had a great experience and I would recommend her to anyone
Feb 25, 2025
What would you tell family and friends about your experience with this provider?
Absolutely love her and the staff very caring , knows my story and situation I don’t feel like just a number
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Dr Amy Northrup & all the staff at Behavorial health care outpatient in Alpena is the very best most professional group I've been lucky enough to provide my health care ever. I would rate Dr AMY & all the staff an 11 out of 10! Best of best!!!
Feb 19, 2025
What would you tell family and friends about your experience with this provider?
Amy listens to my concerns and is very knowledgeable about my diagnosis & treatment options.
Feb 18, 2025
What would you tell family and friends about your experience with this provider?
Amy is a fantastic woman to work with, she’s knowledgeable on all medications and their equivalents. Unfortunately, Courtney, one of her nurses, has been and continues to be one of the least respectful, least helpful, and overall my least favorite part of the experience. As an example, last week I changed my medication, I was put on a trial dosage (7 Days), after that I decided to continue the medication. I called the following week and left a message that I would like to continue using the medication, but that I had a few questions regarding the cost ($80 for seven pills). I asked if there were any programs that may offset the cost a bit, or if there was a way to perhaps contact the manufacturer (As I have little experience in the healthcare industry). The next day Courtney called me to inform me that my prescription was filled. I then asked about my other questions to which she responded “Uhh we don’t have any programs for that. Try GoodRx? Or Google it?”. This con.but I’m out of roo
Feb 13, 2025
What would you tell family and friends about your experience with this provider?
I would tell my family and friends that Dr. Northrop is an incredibly kind and understanding provider that has always done her absolute best for me. The care I have received from Dr. Northrop and other members of the behavioral health office has been pertinent to my healing and progress.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
Amy Northrup makes me feel comfortable with a home like setting instead of a cold professional office. Amy makes me feel completely confident to discuss anything with her, no judgment. only compassion and understanding. Sometimes redirecting my priorities without me even realizing it. Amy has tracked my medications and given suggestions for supplements. My physical well-being is just as important as my mental health to Amy. I have have been treated at other mental health centers. Which usually led to severe anxiety and failure to complete treatment. In closing I want to say for the first time in my life I don't feel lost and confused regarding my mental health. I feel confident and informed in a enjoyable environment. I look forward to my appointments with Amy to discuss what goals I've accomplished and where I need help achieving others. I started treatment with Behavioral health and Amy Northrup I was homeless, reckless and suicidal. I now have all my needs met and more.
Feb 9, 2025
What would you tell family and friends about your experience with this provider?
It’s hard to meet someone and open up about such deep issues and Amy was wonderful at making me comfortable being a new person. I look forward to returning for the further help I need.
Feb 8, 2025
What would you tell family and friends about your experience with this provider?
Very kind,caring and respectful to me and my wife. Trying hard to get counselor who can see Medicare patients, since my last one has been gone for over a year and half. So short staffed on a Medicare counselor. She helps in every way.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
I was pleasantly surprised. The provider was attentive and cordial. Good listener and provided sound advice.
Feb 7, 2025
What would you tell family and friends about your experience with this provider?
Very professional, easy to talk to, knowledgeable about her field.
Jan 28, 2025
What would you tell family and friends about your experience with this provider?
She's easy to relate to and always ready to help.
Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Good
Jan 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and privacy.
Jan 20, 2025
What would you tell family and friends about your experience with this provider?
Excellent support individual, but I would still like to see a psychiatrist on a semi regular basis basis.
Jan 17, 2025
What would you tell family and friends about your experience with this provider?
I would recommend Amy highly to anyone. She's very knowledgeable, caring, and takes time to listen to you and give feedback.
Jul 17, 2024
What would you tell family and friends about your experience with this provider?
She’s very friendly and very knowledgeable
Jul 17, 2024
What would you tell family and friends about your experience with this provider?
She listens, and and trys different medications before she makes a final decision, she very relatable, and she'll give me her opinion.
Jul 16, 2024
What would you tell family and friends about your experience with this provider?
Great team 9f people. Very friendly great listeners.
Jul 9, 2024
What would you tell family and friends about your experience with this provider?
Very helpful
Jul 1, 2024
Was there anything that you feel was outstanding?
She provided answers to any questions I had. Provided thorough questions to how I was doing, and provide results as to the best solution possible. With possible trial and error based upon what would best suit my needs
Jun 25, 2024
Was there anything that you feel was outstanding?
Amy is very competent.
Jun 24, 2024
Was there anything that you feel was outstanding?
Great lady but Dr. Alexander is the reason I'm free.... All thanks to him and Amy Kristi
What could have been done to improve your experience?
De Nada
Jun 21, 2024
Was there anything that you feel was outstanding?
Very easy to talk to and addressed my issues.
Jun 20, 2024
Was there anything that you feel was outstanding?
It was Elizabeth's first time with Amy, everything was fine.
Jun 19, 2024
Was there anything that you feel was outstanding?
Amy is always there for me. Gives Me positive feedback as to my feelings always a good visit with her
What could have been done to improve your experience?
I can’t think of anything as far as improvement goes she’s always there for me
Jun 18, 2024
What could have been done to improve your experience?
Have more knowledge about your field of study so as to avoid spreading misinformation.
Jun 18, 2024
Was there anything that you feel was outstanding?
Everything about Amy is absolutely outstanding. Unlike my last psychiatrist from MyMichigan Health, she actually listens. You can tell she cares. Genuinely. Amy will actually listen to you and hear what you have to say and work with you on your medication to ensure I’m not uncomfortable or having a side effect or withdrawals. Love her!!
What could have been done to improve your experience?
Nothing. She’s perfect
Jun 18, 2024
Was there anything that you feel was outstanding?
She’s very nice and she listens too me I love her!
What could have been done to improve your experience?
Nothing it was perfect
Jun 18, 2024
Was there anything that you feel was outstanding?
Doing fine
Jun 17, 2024
Was there anything that you feel was outstanding?
Every visit is a wonderful experience compared to other facilities in the past.
What could have been done to improve your experience?
Absolutely nothing
Jun 17, 2024
Was there anything that you feel was outstanding?
Very professional and friendly, excellent bedside manner easy to talk to
What could have been done to improve your experience?
She is very professional and listens to the patient. She is awesome person.
Jun 17, 2024
Was there anything that you feel was outstanding?
She always seems interested in what I have to say. No judging.
Jun 17, 2024
Was there anything that you feel was outstanding?
Everything was great no bad experience what’s so ever
Jun 5, 2024
Was there anything that you feel was outstanding?
She is a very good listener & makes one feel comfortable & secure discussing personal health.
May 21, 2024
Was there anything that you feel was outstanding?
Amy Northrop has always been amazing . Her team that she has to refill prescriptions is not . Never answer the phones and leave people without medication.
What could have been done to improve your experience?
These people understand their job and perform it properly
May 21, 2024
Was there anything that you feel was outstanding?
Amy
May 17, 2024
Was there anything that you feel was outstanding?
The staff. They listen to you, before you are transferred to who where you need to be, on the phone.
What could have been done to improve your experience?
Nothing. This office is wonderful, and Amy really listens to what you have to say, then offers solutions.
May 17, 2024
Was there anything that you feel was outstanding?
The new furniture looks wonderful. Now, what about bringing back the coffee?
May 16, 2024
Was there anything that you feel was outstanding?
Everyone is outstanding. I am always treated with dignity and respect. Staff is always friendly and helpful. I enjoy coming for my appointments be cause of the friendly relaxed atmosphere.
May 13, 2024
What could have been done to improve your experience?
did a fine job