Shariq Refai, MD, MBA

Psychiatry

Baptist Behavioral Health - Baptist South

14540 Old St. Augustine Road, Medical Office Building 2

Jacksonville, FL 32258 Directions

904.376.3800

www.baptistjax.com

4.8 out of 5

2,194 verified ratings

2,194 Ratings, 965 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2026
Dr. Refai is a fantastic psychiatrist. I've been receiving psychiatric care for over a decade and I've seen several psychiatrists through the years, but I felt as though none of them truly listened to me or cared about what I wanted until I started seeing Dr Refai. I've now been a patient of his for a few years and I can confidently say he's the best psychiatrist I've ever had. You can tell he is truly passionate about his work and loves helping others. He always makes sure I'm comfortable with my treatment options and goes above and beyond to treat my mental illnesses, even though they tend to be treatment resistant. 10/10!

Jun 21, 2026
Great.

Jun 20, 2026
Our conversation went well

Jun 20, 2026
Dr Refai listens to understand and does not force his opinions on you.

Jun 16, 2026
I have been with my doctor now for 6 years, I think he hears me and cares about me and my mental health. I would recommend happily to other to consider a provider with Baptist behavioral health.

Jun 13, 2026
Dr. Refai was very professional. Made me comfortable talking and answering very difficult topics (my depression).

Jun 12, 2026
Dr. Refai is excellent!

Jun 12, 2026
Provider is very knowledgeable and attentive.

Jun 11, 2026
Just what I need when I need it.

Jun 11, 2026
Good care. Telemedicine option. Appointment availability.

Jun 7, 2026
The time taken to explore and adjust my medication in hopes of improving my mental health.

Jun 3, 2026
Dr. Refai seems to really care about his patients and listens to any and all concerns.

May 29, 2026
Very personal

May 27, 2026
Great provider. Easy to use and great video quality.

May 26, 2026
Dr. Refai is great.

May 24, 2026
Easy to schedule, Dr. listens.

May 23, 2026
Ease of scheduling Clear communication Providers was punctual, easy to understand, seemed interested in my health, was a very good listener

May 21, 2026
Dr. Refai is very easy to talk to, and he's very polite and he's easy to get along with. I can talk to him

May 21, 2026
Dr Refai. The man understands me, never judges and is genuinely invested in my mental health.

May 16, 2026
My current Psychiatrist is looking for the root cause of the problem.He is patient and kind.GIves me real time feedback on how to deal and understand the situations as they arise.

May 16, 2026
Being a video meeting and how great Dr. Refai is!!!

May 14, 2026
Love my doctor. And the ease of keeping Baptist for my health care.

May 13, 2026
My therapist really listened and cared about my wellbeing.

May 9, 2026
Everything

Apr 29, 2026
Dr Refai is so relatable and supportive. I have been under treatment for 30+ years with other Drs. I finally have my meds balanced and feel good. I would totally recommend

Apr 28, 2026
Easy scheduling, great dr

Apr 25, 2026
Very Thoughtful

Apr 24, 2026
Dr. Refai was easy to talk to, knowledgeable and made recommendations with no pressure. The video visit was better than expected.

Apr 24, 2026
Friendly, understood me and listens

Apr 23, 2026
The doc was easy to talk with and listened to what I was saying

Apr 22, 2026
The doctors and therapists really listen and come up with practical solutions.

Apr 21, 2026
I love my psychiatrist and the care he provides. He is a genuine asset to Baptist.

Apr 19, 2026
The compassion.

Apr 16, 2026
I like Dr refai

Apr 14, 2026
Love my psychiatrist

Apr 10, 2026
My experience has been excellent, largely due to the care provided by Dr. Shariq Refai. He is attentive, thoughtful, and takes the time to truly listen and understand my concerns. I’ve felt supported, respected, and involved in my treatment every step of the way. The level of professionalism and genuine care I’ve received gives me full confidence in recommending Baptist Behavioral Health to others.

Apr 8, 2026
Dr. Refai is an excellent psychiatrist.

Apr 3, 2026
Dr. Refai was extremely knowledgeable and thorough. He took the time to explain the goals of the medication and I adjusted my doses. I am new with him, but I’m very impressed and I’m looking forward to working with him. I left Baptist Behavioral because my experience with the previous Psychiatrist was horrible, but I’m very glad I came back and I’m seeing Dr. Refai.

Apr 2, 2026
Dr Refai has provided great care. He listens and offers tools. I have thoroughly enjoyed and benefited from his care.

Mar 19, 2026
Great therapist

Mar 19, 2026
Dr. Refai is so easy to talk to. I feel a true bond while having a conversation.

Mar 14, 2026
Dr Refai is my psychiatrist and he is just wonderful!

Mar 13, 2026
It was very productive. The Dr. asked relevant questions. Prescribed appropriate Rx. Will have a follow up in 6 weeks.

Mar 12, 2026
Fantastic care!

Mar 12, 2026
Excellent

Mar 12, 2026
Everything is great.

Mar 10, 2026
I love Dr. Refai. I’ve seen him since 2017. He listens, is empathetic, and cares. We discuss the best course of action. Has a great schedule where you can virtual appt. From 9am until 7pm. Works great with my schedule.

Mar 5, 2026
Love my Dr he is Wonderful & always had nice encounters with the people that were there when I called never had an issue or a problem. Love it here.

Mar 3, 2026
Personal care is exceptional

Mar 1, 2026
The doctor was EXTREMELY knowledgeable and hepful. I’ve never had a good experience like that with a psychiatrist before