Shariq Refai, MD, MBA

Psychiatry

Baptist Behavioral Health - Baptist South

14540 Old St. Augustine Road, Medical Office Building 2

Jacksonville, FL 32258 Directions

904.376.3800

www.baptistjax.com

4.8 out of 5

2,072 verified ratings

2,072 Ratings, 895 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
The doctor was really willing to listen to me and had good insight.

Jan 20, 2026
Refai is a top notch doctor and deserves much praise.

Jan 20, 2026
Could not be more blessed for the provider I have!

Jan 17, 2026
The provider was very helpful and understanding

Jan 17, 2026
My therapist was very knowledgeable and really friendly, and he was so easy to talk with, I’m hoping I can stay with him he seems to care about me…

Jan 17, 2026
I love my provider. He listens to me and accepts me and offers the best solutions. I LOVE Dr. Refai. He is one of the best in this city.

Jan 15, 2026
Doctor is great. Tele-visits are the best. Scheduling is easy. Enjoy MyChart

Jan 14, 2026
Dr Refai is kind and listens well.

Jan 13, 2026
Caring, professional, awesome at both listening and explaining!

Jan 13, 2026
Dr. Refai is the best psychiatrist I've ever had. He is caring, empathetic, and listens to my concerns. I recommend him to anyone who is looking for help with med management. Baptist Behavior has been vital in my recovery.

Jan 9, 2026
The doctor is very professional

Dec 19, 2025
The Dr. Was amazing in listening and treating

Dec 18, 2025
I did not have to go into the office, and for about eight years he was always kind. I am sorry that Dr Refai will no longer be my doctor.

Dec 18, 2025
Flexibility and provider

Dec 13, 2025
I have been with BBH for almost 2 years. Kelsey [last name] and Dr. Refai are wonderful. They are definitely assets to Baptist Health. I could not have picked better people to help me deal with and control my mental health issues than those two awesome individuals.

Dec 13, 2025
Dr. Refai is attentive to my mental health needs and offers suggestions besides meds. He is caring and understanding

Dec 12, 2025
Everything went great with the visit!

Dec 11, 2025
Great Service.

Dec 10, 2025
Overall my virtual visit was good.

Dec 10, 2025
I like everything about the system. From the setup to the people involved. I have never felt more taken care of and heard. Thank you all.

Dec 3, 2025
My Doctor is very easy to talk to

Dec 3, 2025
I appreciate being able to meet with my doctor on telehealth. It allows me to deal with my mental health without having to drive to am office

Dec 3, 2025
The doctor

Nov 25, 2025
Professionalism of all staff, experience with the psychiatrist Doctor Refai.

Nov 21, 2025
I feel like I am listened to and understood. I feel like the staff are warm and caring. A big shout out to Mandy whom I spoke to when I was having a really bad grief reaction. I trust my provider Dr. Refai to manage my mental health. He is polite and understands me. Thank you for helping me.

Nov 20, 2025
My providers listen.

Nov 18, 2025
My doctor is excellent. He listens with compassion and empathy.

Nov 14, 2025
Excellent care as usual.

Nov 14, 2025
Dr Refai is excellent I appreciate him Mr Dallas listens explains and show a genuine concerns for his patients both are exceptional

Nov 13, 2025
I like my doctor. And the staff are most helpful.

Nov 8, 2025
My dr

Nov 8, 2025
Dr. Refai is outstanding! He is a quick study of his patients and has a high intellect. I’d be lost without him.

Nov 7, 2025
Dr. Refai is a great service provider. He listens to my concerns and addresses them.

Nov 1, 2025
I have been with Dr. Refai for close to 10 years. We have built a good patient/doctor relationship. I have enjoyed working with him. He has helped to pull me out of my depression.

Oct 31, 2025
I really appreciate the care I received from Dr Refi and Marianna

Oct 29, 2025
Mr. Refai was someone I could definitely speak with, even if I had trouble speaking concisely due to uncertain thoughts. He listened keenly, took them seriously, and precisely explained to me what could be occurring - I would definitely recommend this service if someone may not have a viable support network.

Oct 24, 2025
Dr, Refai and staff are great.

Oct 24, 2025
Professional. Convenient. My doctor listens, explains and responds to all of my concerns and questions.

Oct 22, 2025
Very happy with my care team and treatment plans, always a wonderful experience with Baptist!

Oct 21, 2025
Customer service reps are very fast and easy to communicate with. They are all so nice and helpful.

Oct 19, 2025
I have had Dr Rafai for the past 7 years. He has been a great Dr! I had to change because I'm on medicare now and have to include an in person visit which he does not provide. Dr Rafai has been professional and constant and compationate. He has helped me with my medications and has been a great therapist!

Oct 18, 2025
The doctor was very knowledgeable and really listened to all of my issues. I felt heard and cared for.

Oct 17, 2025
Dr. Refai is the best psychiatrist I could imagine. He truly listens, clearly explains all risks and benefits, and respects my goals with my medicine. I feel so blessed to be his patient.

Oct 17, 2025
Dr Refai is great. He explains about what my medications are for and why he prescribes them. He is very attentive. I’m very sad that he can not see me anymore.

Oct 15, 2025
Dr. Refai is is my lifeline!

Oct 11, 2025
They always answer my question and give me some good advice

Oct 11, 2025
Dr Refai is great. He's been taking great care of me in the many years I have been his patient.

Oct 8, 2025
It went well. The doctor was kind and listened.

Oct 4, 2025
Dr. Refai has always given me excellent counseling and cares about me as a patient

Sep 30, 2025
Very professional and very kind and the attention to detail was outstanding.