Shariq Refai, MD, MBA

Psychiatry

Baptist Behavioral Health - Baptist South

14540 Old St. Augustine Road, Medical Office Building 2

Jacksonville, FL 32258 Directions

904.376.3800

www.baptistjax.com

4.8 out of 5

2,134 verified ratings

2,134 Ratings, 926 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 19, 2026
Great therapist

Mar 19, 2026
Dr. Refai is so easy to talk to. I feel a true bond while having a conversation.

Mar 14, 2026
Dr Refai is my psychiatrist and he is just wonderful!

Mar 13, 2026
It was very productive. The Dr. asked relevant questions. Prescribed appropriate Rx. Will have a follow up in 6 weeks.

Mar 12, 2026
Fantastic care!

Mar 12, 2026
Excellent

Mar 12, 2026
Everything is great.

Mar 10, 2026
I love Dr. Refai. I’ve seen him since 2017. He listens, is empathetic, and cares. We discuss the best course of action. Has a great schedule where you can virtual appt. From 9am until 7pm. Works great with my schedule.

Mar 5, 2026
Love my Dr he is Wonderful & always had nice encounters with the people that were there when I called never had an issue or a problem. Love it here.

Mar 3, 2026
Personal care is exceptional

Mar 1, 2026
The doctor was EXTREMELY knowledgeable and hepful. I’ve never had a good experience like that with a psychiatrist before

Feb 28, 2026
Very caring and competent provider.

Feb 20, 2026
Efficient staff was friendly and explain the procedure

Feb 20, 2026
My Dr. is amazing and actually listens to me. Also, I love that I get updates if the Dr. is running behind.

Feb 18, 2026
Dr Refai cares about me and shows compassion. Great Dr.

Feb 17, 2026
Easy to talk to. Seemed like Drs. Know their stuff and I trust them.

Feb 16, 2026
Doctor is knowledgeable, but also down to earth. Highly recommend him

Feb 14, 2026
Love my doctor

Feb 13, 2026
Al of it

Feb 11, 2026
My doctor is extremely easy to talk to. He provides positive feedback and solutions to my situation.

Feb 10, 2026
Dr. R is the best psychiatrist I’ve ever had.

Feb 10, 2026
I love the ability to get on a zoom call and talk with my doctor and not have to drive into the office 25 minutes each way. Makes it easy to find time in my schedule.

Feb 8, 2026
Professional and thorough

Feb 7, 2026
Dr. Refai is exceptional! Since I began seeing him I’ve become a calmer person, I sleep better at night, I'm more focused and I'm genuinely a lot happier overall. He has made a meaningful difference in my life and I confidently recommend him to friends and family. I wouldn't go anywhere else!

Feb 6, 2026
Handled efficiently.

Feb 5, 2026
My session was wonderful as always

Feb 4, 2026
Dr. Refai is one of the best providers that I have ever received treatment for behavioral health through Baptist. You can tell that he genuinely cares about his patients and takes the time gives attention, that other providers in the past have not. I am thankful that he is my doctor.

Feb 3, 2026
I appreciate being able to meet with my doctor via telehealth. We are able to discuss my symptoms without the worry of traffic or traveling

Jan 31, 2026
Dr. Refai’s expertise is unparalleled. He has been my physician for many years now. I greatly value his commitment to my mental health.

Jan 28, 2026
Dr Refai is an awesome provider he meets all Mt needs and ask alot of questions to make sure I'm ok

Jan 27, 2026
Satisfied with the treatment I received

Jan 24, 2026
The doctor was really willing to listen to me and had good insight.

Jan 20, 2026
Refai is a top notch doctor and deserves much praise.

Jan 20, 2026
Could not be more blessed for the provider I have!

Jan 17, 2026
The provider was very helpful and understanding

Jan 17, 2026
My therapist was very knowledgeable and really friendly, and he was so easy to talk with, I’m hoping I can stay with him he seems to care about me…

Jan 17, 2026
I love my provider. He listens to me and accepts me and offers the best solutions. I LOVE Dr. Refai. He is one of the best in this city.

Jan 15, 2026
Doctor is great. Tele-visits are the best. Scheduling is easy. Enjoy MyChart

Jan 14, 2026
Dr Refai is kind and listens well.

Jan 13, 2026
Caring, professional, awesome at both listening and explaining!

Jan 13, 2026
Dr. Refai is the best psychiatrist I've ever had. He is caring, empathetic, and listens to my concerns. I recommend him to anyone who is looking for help with med management. Baptist Behavior has been vital in my recovery.

Jan 9, 2026
The doctor is very professional

Dec 19, 2025
The Dr. Was amazing in listening and treating

Dec 18, 2025
I did not have to go into the office, and for about eight years he was always kind. I am sorry that Dr Refai will no longer be my doctor.

Dec 18, 2025
Flexibility and provider

Dec 13, 2025
I have been with BBH for almost 2 years. Kelsey [last name] and Dr. Refai are wonderful. They are definitely assets to Baptist Health. I could not have picked better people to help me deal with and control my mental health issues than those two awesome individuals.

Dec 13, 2025
Dr. Refai is attentive to my mental health needs and offers suggestions besides meds. He is caring and understanding

Dec 12, 2025
Everything went great with the visit!

Dec 11, 2025
Great Service.

Dec 10, 2025
Overall my virtual visit was good.