Shariq Refai, MD, MBA

Psychiatry

Baptist Behavioral Health - Baptist South

14540 Old St. Augustine Road, Medical Office Building 2

Jacksonville, FL 32258 Directions

904.376.3800

www.baptistjax.com

4.8 out of 5

2,253 verified ratings

2,253 Ratings, 979 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 19, 2026
Easy to schedule, reminders, payments are streamlined, virtual options. Provider cares about you as a person not just your diagnosis.

Aug 14, 2026
Everything

Aug 12, 2026
I like everything about your behavioral health system. I even like the automated scheduler that I experienced after the call for the first time. I hope that it frees up more time for existing employees to do other jobs and does not impact the number of employees on staff.

Aug 7, 2026
Doctor listened and was friendly

Aug 7, 2026
My mental health is very important to me. I appreciate that my thoughts and questions are considered when discussing treatment and medications. It makes me feel like I'm an part of the treatment plan.

Aug 5, 2026
We love Dr. Refai.

Aug 3, 2026
I’ve already recommended Dr Refai.

Jul 25, 2026
Dr. Refai is very caring and a great listener.

Jul 24, 2026
Dr. Refai listens and is accurate and knowledgeable. Staff making appointments great.

Jul 20, 2026
High degree of professionalism and collaboration rather than just throwing out suggestions without actually valuing my opinion.

Jul 16, 2026
Dr refai is a great dr

Jul 15, 2026
I can’t recommend this Doctor enough. From the very first session, he created a safe, welcoming environment where I truly felt heard and understood. He listen with genuine compassion, never make me feel judged, and ask thoughtful questions that help me see things from a different perspective. His guidance has been incredibly insightful and practical, giving me the tools and confidence to work through challenges in a healthy way. Every session leaves me feeling supported, encouraged, and more hopeful than when I walked in. If you’re looking for a doctor who listens, offers excellent guidance, and genuinely cares about your growth and well-being, I highly recommend him!!

Jul 10, 2026
I have a long term relationship with Dr Refai and I like the virtual visits over in person.

Jul 2, 2026
I enjoy the professionalism.

Jun 26, 2026
Dr. Refai is a fantastic psychiatrist. I've been receiving psychiatric care for over a decade and I've seen several psychiatrists through the years, but I felt as though none of them truly listened to me or cared about what I wanted until I started seeing Dr Refai. I've now been a patient of his for a few years and I can confidently say he's the best psychiatrist I've ever had. You can tell he is truly passionate about his work and loves helping others. He always makes sure I'm comfortable with my treatment options and goes above and beyond to treat my mental illnesses, even though they tend to be treatment resistant. 10/10!

Jun 21, 2026
Great.

Jun 20, 2026
Our conversation went well

Jun 20, 2026
Dr Refai listens to understand and does not force his opinions on you.

Jun 16, 2026
I have been with my doctor now for 6 years, I think he hears me and cares about me and my mental health. I would recommend happily to other to consider a provider with Baptist behavioral health.

Jun 13, 2026
Dr. Refai was very professional. Made me comfortable talking and answering very difficult topics (my depression).

Jun 12, 2026
Dr. Refai is excellent!

Jun 12, 2026
Provider is very knowledgeable and attentive.

Jun 11, 2026
Just what I need when I need it.

Jun 11, 2026
Good care. Telemedicine option. Appointment availability.

Jun 7, 2026
The time taken to explore and adjust my medication in hopes of improving my mental health.

Jun 3, 2026
Dr. Refai seems to really care about his patients and listens to any and all concerns.

May 29, 2026
Very personal

May 27, 2026
Great provider. Easy to use and great video quality.

May 26, 2026
Dr. Refai is great.

May 24, 2026
Easy to schedule, Dr. listens.

May 23, 2026
Ease of scheduling Clear communication Providers was punctual, easy to understand, seemed interested in my health, was a very good listener

May 21, 2026
Dr. Refai is very easy to talk to, and he's very polite and he's easy to get along with. I can talk to him

May 21, 2026
Dr Refai. The man understands me, never judges and is genuinely invested in my mental health.

May 16, 2026
My current Psychiatrist is looking for the root cause of the problem.He is patient and kind.GIves me real time feedback on how to deal and understand the situations as they arise.

May 16, 2026
Being a video meeting and how great Dr. Refai is!!!

May 14, 2026
Love my doctor. And the ease of keeping Baptist for my health care.

May 13, 2026
My therapist really listened and cared about my wellbeing.

May 9, 2026
Everything

Apr 29, 2026
Dr Refai is so relatable and supportive. I have been under treatment for 30+ years with other Drs. I finally have my meds balanced and feel good. I would totally recommend

Apr 28, 2026
Easy scheduling, great dr

Apr 25, 2026
Very Thoughtful

Apr 24, 2026
Dr. Refai was easy to talk to, knowledgeable and made recommendations with no pressure. The video visit was better than expected.

Apr 24, 2026
Friendly, understood me and listens

Apr 23, 2026
The doc was easy to talk with and listened to what I was saying

Apr 22, 2026
The doctors and therapists really listen and come up with practical solutions.

Apr 21, 2026
I love my psychiatrist and the care he provides. He is a genuine asset to Baptist.

Apr 19, 2026
The compassion.

Apr 16, 2026
I like Dr refai

Apr 14, 2026
Love my psychiatrist

Apr 10, 2026
My experience has been excellent, largely due to the care provided by Dr. Shariq Refai. He is attentive, thoughtful, and takes the time to truly listen and understand my concerns. I’ve felt supported, respected, and involved in my treatment every step of the way. The level of professionalism and genuine care I’ve received gives me full confidence in recommending Baptist Behavioral Health to others.