The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 23, 2025
My Doctor was amazing.Very caring and,sympathetic.I’m looking forward to forward to my next visit.
Mar 19, 2025
My physician takes great care to talk to me and explain things in a way I can understand. I feel competently cared for.
Mar 18, 2025
I was happy when to call ended. Finally I found someone that hear me and understand what I couldn't explain. Thank you so much for all your help and looking Forwarding for my next visit.
Mar 18, 2025
My doctor is very good and care about my condition and my over health
Mar 10, 2025
Dr was easy to talk too. Very knowledgeable
Mar 6, 2025
Pleasant staff. The physician listens to me and explains my treatment
Mar 5, 2025
My experience is always helpful in understanding my medication and my diagnosis. My doctor is very thorough.
Mar 5, 2025
I love Dr. REFAI
Mar 5, 2025
Dr. Refai is great!!! Love his patience and advice
Mar 1, 2025
I feel very connected with my therapist and believe he genuinely cares. This makes frank and open discussion much easier which all of that combine to provide more opportunity for helpful feedback from him.
Feb 28, 2025
Very knowledgeable
Feb 28, 2025
Dr. Refai is a great doctor.
Feb 27, 2025
I have always preferred the Baptist South office over other downtown locations as the customer service is much better.
Feb 20, 2025
Dr Refai listened to me and seemed to really care about my overall health.
Feb 20, 2025
I was able to be seen within a reasonable amount of time and my concerns were taken seriously. I feel like I got an appropriate diagnosis and a treatment plan that works.
Feb 19, 2025
Refai is outstanding. A good listener he understands me.
Feb 17, 2025
Good Doctor!
Feb 15, 2025
Dr Refai is a great Dr!
Feb 15, 2025
Dr. Refai makes me feel very comfortable. He is easy to talk to.
Feb 15, 2025
I love my doctor. Like that I can keep him due to phone visits. Feel like I am getting the best care I can receive. Feel comfortable and happy with my relationship with Baptist Health Care
Feb 14, 2025
Dr. Refai is great!
Feb 13, 2025
Excellent I love my doctor
Feb 12, 2025
My doctor
Feb 9, 2025
Customer service was excellent
Feb 9, 2025
Dr. Refai & his staff are very responsive if I have issues between appointments. Dr. Refai really listens when we talk and I greatly appreciate his expertise.
Feb 9, 2025
You all are awesome from the staff to the nurses and of course the doctors. I appreciate y’all very much.
Feb 9, 2025
Great information and very thorough. Good listener. .
Feb 7, 2025
My Dr listens
Feb 6, 2025
Dr. Refai, always addresses my mental issues, along with daily life situations that I need tackle.
Feb 6, 2025
Very professional and very helpful.
Feb 5, 2025
Great 👍
Feb 4, 2025
I love my provider, Dr Refai. He genuinely cares.
Feb 2, 2025
Always very professional and helpful is Dr. Refai. He gives me great insight and how to live a successful life. As far as talking with the office personnel, they are always very courteous and professional.
Feb 1, 2025
Excellent staff, friendly.
Jan 31, 2025
Dr listens to me
Jan 30, 2025
Everyone is very professional and knowledgeable, and kind. This includes the ones who make the appointments, the ones who do the consultations, and Dr Refai. Seamless. I feel very grateful.
Jan 30, 2025
Genuine concern and support that I need during a very different and challenging time in my life and career.
Jan 29, 2025
I love that I have the option of tele health or in person visits
Jan 29, 2025
Dr. Refai is amazing ! He always knows what is best to treat my anxiety and depression.
Jan 26, 2025
Dr Refai seems to really care.
Jan 25, 2025
Satisfied with the service received
Jan 24, 2025
Excellent physician and polite staff
Jan 22, 2025
The Doctor and I took a few appointments to connect, but now understand eachother. The staff here is amazing, super helpful.
Jan 18, 2025
The professionalism and my comfort.
Jan 16, 2025
Fast, experienced, knowledgeable
Jan 16, 2025
Everything
Jan 15, 2025
Dr. Refai provides the BEST care! Office/Phone staff are professional and helpful! Outstanding customer service is ALWAYS provided!
Jan 12, 2025
Professional care
Jan 9, 2025
The trust I have in my Dr. Refai. Excellent care.
Jan 9, 2025
I feel very secure my provider has my best interests in mind.