Baptist Primary Care - Baymeadows
10898 Baymeadows Road, Suite 100
Jacksonville, FL 32256 Directions
4.8 out of 5
2,443 verified ratings
2,443 Ratings, 1,243 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 22, 2025
Viola Hoxha, MD
I love Dr. Viola Hoxha!
Nov 22, 2025
Very easy to book and check in.
Nov 21, 2025
Location of office
ease of making appointments (in patient or virtual)
Patient portal
Ability to email staff with questions
Nov 21, 2025
Staff very professional and it’s always nice and clean.
Nov 21, 2025
Friendly and on time
Nov 21, 2025
Staff are very friendly and helpful.
Nov 21, 2025
Very nice people.
Nov 20, 2025
Very professional and very courteous! Listens and makes sure all answered and covered!
Nov 20, 2025
Caring and Professional
Nov 20, 2025
Friendly & Professional
Nov 20, 2025
The doctor & nurses & other staff are very friendly, helpful & efficient
Nov 20, 2025
Staff was very friendly and accommodating. The office area was clean and inviting. This was my first visit at this office and I expect that I will schedule more visits.
Nov 20, 2025
Friendly, Efficient, Knowledgeable,
Prompt.
Nov 19, 2025
My husband and I have been seeing doctors at Baptist Primary Care on Baymeadows Drive for 12 years. Everyone in that office is very caring and friendly. The waiting area is clean and comfortable. After Dr [last name] retired we felt lost and disappointed. We did not have to wait very long for his replacement, Dr. Rozenbaum. He is knowledgable, friendly, and up-to-date with all of the new medical jargon. We like going to him because he always finds a cure for us, even it is to send us to a specialist or even the hospital.
Nov 19, 2025
professional efficient friendly
Nov 19, 2025
Great service , very prompt .
Nov 19, 2025
I love about this primary Care because my doctor rosenbaum is very understanding he wants to see you get well he wants to see you look better feel better this is the best doctor I ever had and I want to thank him in his office and his team so very much
Nov 19, 2025
Very professional and helpful Dr LaCroix is a fine doctor Thanks for the very good service
Nov 18, 2025
Front desk staff professional and friendly as well as the Dr assistant Kelly. Dr Rozenbaum is timely and shows a definite concern for my medical well being. He listens to my concerns and provides answers that I understand.
Nov 16, 2025
Everyone was so very nice and Dr. Hoxha was simply the best. She was so sweet and took her time and I felt very comfortable with her.
Nov 15, 2025
Friendly professional staff. Quick to react to any issues.
Nov 15, 2025
Excellent , professional and life saving
Nov 14, 2025
very good service
Nov 14, 2025
Dr. Lacroix is a great doctor! He keeps up to date and listens very well. The new assistant. Blanca is excellent; very knowledgeable and has great hands to give injections. Sherry at the front desk is very personable and friendly.
Nov 13, 2025
Clean, efficient, friendly.
Nov 13, 2025
The entire staff is super friendly. It’s quite easy to make an appointment..
Nov 12, 2025
The doctor is very professional.
Nov 12, 2025
The office was very orderly. The people at the front desk were welcoming.
The doctor was very attentive. I get nervous at the doctor’s office but they all made me feel comfortable.
Nov 12, 2025
My Provider and supporting staff were amazing!!!!
Nov 12, 2025
The Staff Care!!!
Nov 10, 2025
Everyone is friendly and personable. I really feel like Dr Lacroix and staff care about me and my overall health.
Nov 9, 2025
I feel heard and validated. I appreciate the medical knowledge of my physician and appreciate the way he will explain in detail.
Nov 8, 2025
Friendly and caring staff, issues explained and easy to get an on time appointment.
Nov 8, 2025
Dr Adler
Nov 7, 2025
Everyone I interacted with was pleasant, friendly, professional and knowledgeable. Thank you!
Nov 7, 2025
A good listener
Helping
Fast understanding
Good referral
Nov 6, 2025
The Doctor he does not rush you out
Nov 6, 2025
The staff is very good at their job. they are very friendly and helpful
Nov 6, 2025
Dr. Hoxha was amazing as always. She’s very kind and detailed. The front receptionist was also very friendly. I’m moving in December but I’m so glad that I found this office.
Nov 6, 2025
Great service
Nov 2, 2025
Service was good
Nov 2, 2025
The staff is very professional and does a great job. Labs on site saves time.
Nov 2, 2025
I did like that the waiting room was refreshed with waiting room furniture.
Nov 2, 2025
I get great care from everyone there in the office. Dr Rozenbaum and Kelly are the best.
Nov 1, 2025
Dr. Hoxha treats me like a flesh and blood human, not an algorithm.
Nov 1, 2025
Efficient & on time... seem to be caring :)
Nov 1, 2025
I like the very pleasant and patient competence of the staff. They are exceptional.
Nov 1, 2025
Doctor Rozenbaum is phenomenal. Kelly is the best, and the office reception is extremely welcoming.
Nov 1, 2025
Wait times have been short.
Nov 1, 2025
Compared to one year ago, my experience was greatly improved. The 2 main improvements were: minimal waiting time to see my doctor; sufficient time spent with me by my doctor.
The waiting room was refurnished as well with excellent chairs for all patients especially the elderly. Office reception and check out remained the same: excellent!