Baptist Primary Care - Baymeadows

10898 Baymeadows Road, Suite 100

Jacksonville, FL 32256 Directions

(904) 519-5338

www.baptistjax.com

4.8 out of 5

3,431 verified ratings

3,431 Ratings, 1,826 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2026
Always courtesies and through by explaining each step of the visit. Dr. Lacroix always asks the right questions and answer mine thoroughly.

Sep 25, 2026
Easy to get an appointment. Very responsive to my issues and concerns. Friendly and kind.

Sep 25, 2026
Everyone is friendly and professional and makes the visit smooth and relaxed

Sep 25, 2026
Everything, every one is so kind and helpful

Sep 24, 2026
Everyone is so kind and professional. I rarely have to wait to see Dr Lacroix. He is a great doctor. He listens and I trust him.

Sep 24, 2026
The efficiency. Early hours. Never feel rushed or pushed out.

Sep 23, 2026
Your employees doctors that really care.The fact that your so close to my home. The fast referrals are done meds called in,just the whole team you have are the best in my book. Thank you for letting me let you know how I feel about baptist care.

Sep 22, 2026
Friendly and kind

Sep 22, 2026
Service was informed and conducted with a care attribute.

Sep 21, 2026
Friendly and efficient interaction.

Sep 20, 2026
Dr. Rozenbaum and Kelly actually staff are so fry

Sep 20, 2026
Dr Hoxha and her staff are the best

Sep 19, 2026
Dr Viola is amazing The entire staff is great I am thrilled to have a provider that listens to me Thank you

Sep 18, 2026
Check-in and referral department

Sep 18, 2026
Dr Rozenbaum and Kelly

Sep 18, 2026
Professional, pleasant, and efficient staff. I'm a new patient....so far, it has been very good experience.

Sep 17, 2026
Friendly efficient

Sep 17, 2026
Dr. Rozenbaum, Nurse Kelly, and the Admin. Team work together very well.

Sep 16, 2026
Very kind and professionhal

Sep 16, 2026
Front desk was quick and pleasant. Very easy to work with. Dr rozenbaum is best pcp I’ve worked with. Labs on site is a huge plus.

Sep 16, 2026
Very capable friendly staff and convenient location.

Sep 13, 2026
They are very friendly and caing about you they concern

Sep 13, 2026
My doctor and the nurses are incredibly kind and thorough. I am treated as a person first and patient second. I feel seen and heard.

Sep 12, 2026
Professionalism and knowledge

Sep 12, 2026
I really like this Baptist office on Baymeadows. From the moment you walk in, the atmosphere feels warm, calm, and welcoming. The office is very clean, comfortable, and well organized, which makes the whole experience much less stressful. The staff is always friendly, polite, and professional. They make you feel comfortable, answer questions patiently, and treat you with kindness and respect. I also appreciate how smoothly everything is organized, from check-in to the visit itself.

Sep 12, 2026
Staff is friendly, helpful and professional

Sep 11, 2026
Best doctor and office staff around! They always help in any way they can. I highly recommend this office!

Sep 11, 2026
Caring dr listens to your concerns. very prompt response to your questions

Sep 10, 2026
Friendly and helpful staff. Great facilities and very professional.

Sep 10, 2026
Everyone is always friendly, I never have to wait for extended periods of time to see the doctor. I am always able to get an appointment with in a reasonable time.

Sep 10, 2026
friendly and very accommodating and professional

Sep 10, 2026
Everyone is so friendly

Sep 10, 2026
Dr. Hoxha is the best.

Sep 10, 2026
Clean, comfortable and friendly staff

Sep 10, 2026
Thoroughness of my Doctor.

Sep 9, 2026
Friendly staff and fast service.

Sep 7, 2026
Timeliness of appointments and very professional staff.

Sep 7, 2026
Everything, great service.

Sep 6, 2026
Convenience ! Close to Everywhere ! The gal at the front desk is Friendly , knowledgeable and greets all with Welcoming Smile ! The Assistants are cordial , professional , they do what need to do to get the patients ready , checking out is just as Easy and getting appts for the Future are no problem The Parking is good , not to far and the Building is very accessible, whether to the Dr office ,or the Lab. Everyone makes for a good experience!

Sep 6, 2026
Professional, clean and listen to patient's concerns.

Sep 6, 2026
From the front desk to the nurse and Dr Hoxha were very kind and helpful in every way. They are all amazing

Sep 6, 2026
Love Dr. LaCroix and staff!

Sep 4, 2026
I love Dr Viola Hoxha, she cares about her patients. She is truly interested and takes time to explain everything.

Sep 4, 2026
Always on time & everyone is so friendly.

Sep 4, 2026
Great staff and provider

Sep 2, 2026
Excellent diagnosis description and comprehensive follow up plan. The office staff is professional and kind.

Sep 2, 2026
Dr. Hoxha is wonderful.

Sep 2, 2026
I have been seeing doctors ever since I came home from. Iraq in 2007. I have had a lot of doctors along the way. The doctor I have now is by far. The best doctor I have ever had. Dr. Lacroix doesn't just prescribe medicine, he genuinely cares and asks the right questions. When I have a question, he generally has a realistic answer. One thing I have noticed over the years is some doctors act like they're reading off of a monitor. I never get that impression. He answers every question without judgment. I cannot ask for a better doctor. 🤙

Aug 31, 2026
People are helpful & courteous

Aug 30, 2026
Awesome MD and the staff are professional and friendly.