Tessa Ricci, MD

Family Medicine

Baptist Primary Care

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

904.288.5550

www.baptistjax.com

4.8 out of 5

380 verified ratings

1 Location


Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258

(904) 288-5550 Directions

380 Ratings, 236 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 27, 2025
Friendly staff. I feel my concerns are being listened to and feel a part of the decisions in my healthcare. Have a good relationship with my doctor

Sep 27, 2025
very close to home plenty of parking very little wait time don't feel rushed

Sep 27, 2025
The office staff is always a pleasure to deal with. Dr. Ricci always takes the time to listen and discuss any concerns. She is very thorough.

Sep 26, 2025
Dr. Ricci is great, all the staff are friendly and knowledgeable and it’s close to my house.

Sep 24, 2025
Love Dr Ricci and her whole staff

Sep 20, 2025
Clean and organized

Sep 18, 2025
Staff is respectful and friendly. I never have to wait very long.

Sep 16, 2025
I have full trust and confidence in Dr. Ricci and staff.

Sep 13, 2025
The staff is great and Dr Ricci is amazing patient and thorough

Sep 6, 2025
Dr. Ricci!

Sep 4, 2025
It is less than a mile from my house. The people there are very friendly and helpful. The facilities are clean and well maintained. The exam room I was in was at least twice the size of any exam room I’ve ever been in which gives folks a very comfortable amount of space. Dr. Ricci was so pleasant and spent a lot of time listening to my concerns or just about my health in general. She is very professional and so thorough. This was my first visit after being relegated to healthcare at NAS JAX for the last 10 years and boy was I excited. I look forward to continuing my healthcare at this facility for many years to come.

Sep 2, 2025
Very professional and friendly. Love my Doctor (Dr. Ricci) and her staff. Special kudos to Christina (possibly spelled wrong).

Sep 1, 2025
Doctor and staff providing excellent care

Aug 24, 2025
I feel comfortable at the office and the doctor really listens. I don't fee rushed.

Aug 24, 2025
Dr Ricci - Takes the time to listen to my concerns and her answers are easy to understand. Appreciated her timely followup to an issue that surfaced after blood work. Staff was very helpful.

Aug 23, 2025
Dr Ricci is never too busy to rush through my appointment. Asks and answers all questions so everything is easily understood. Her nurse is an absolute joy! She is friendly, but professional! Her ability to give "painless" shots makes it an almost enjoyable experience!

Aug 23, 2025
Dr. Ricci is so patience and thorough. I always feel like she hears and knows me. The staff is very nice as well.

Aug 23, 2025
convenient to home short wait time plenty of parking

Aug 17, 2025
I love Dr Ricci she is always so very thorough with my health needs. The staff are always friendly and courteous.

Aug 7, 2025
Location and caretaking

Aug 7, 2025
Friendly staff

Jul 28, 2025
Friendly, helpful office staff throughout!

Jul 24, 2025
My husband and I have been patients of Dr. Ricci for 17 years. She is an amazing physician. Dr. Ricci is one of the best doctors I’ve ever seen. Highly recommend!

Jul 24, 2025
They are kind and efficient.

Jul 19, 2025
Dr Ricci and staff are very thorough and professional

Jul 10, 2025
the support staff are very nice and Dr. Ricci is very thorough.

Jul 7, 2025
Everyone was very helpful and very quick about getting me back for my procedure

Jul 5, 2025
Very caring and excellent health guidance

Jul 3, 2025
Punctuality

Jul 3, 2025
Its very close to my home.

Jun 16, 2025
Pleasant, efficient check in and preliminary tests.

Jun 14, 2025
The staff is friendly and Dr Ricci is amazing and thorough

Jun 5, 2025
Everyone is very helpful from reception to the doctors. They care about their patients and treat them well.

May 27, 2025
Friendly attentive staff

May 23, 2025
Very knowledgeable

May 18, 2025
I love this office because all the doctors, nurses and assistants are amazing. Very attentive and knowledgeable. They listens to you and help with all your needs. Office is clean and welcoming!!

May 17, 2025
Very nice location. It is very organized and the staff is very friendly and informative.

May 17, 2025
I love my primary care physician and her office staff. I never feel rushed. She Listens and has been very on top of my well being, including preventative health screenings.

May 17, 2025
Great staff

May 16, 2025
Knowledgeable and Caring. They follow through on patient concerns.

May 8, 2025
My doctor, Dr. Ricci. She is fantastic, she takes the time to listen and help you

May 3, 2025
great doctors, nice reception……

Apr 19, 2025
very little wait time. Professional and knowledgeable

Apr 11, 2025
Staff is excellent

Apr 9, 2025
Everyone is friendly and respectful. Dr Ricci is awesome

Apr 9, 2025
Dr. Ricci listens to you. She doesn’t rush you out the doctor.

Apr 7, 2025
I really like Dr. Ricci, she is very thorough and professional

Apr 6, 2025
I love hope helpful everyone is, and I love Dr. Ricci. She is very knowledgeable and caring.

Apr 1, 2025
Everyone is super nice. My doctor takes the time and listen to me and respond to any concerns. I feel like they really care.

Mar 29, 2025
The staff is amazing and Dr Ricci is a great physician. She is so thorough and her bedside manner is amazing !