Tessa Ricci, MD

Family Medicine

Baptist Primary Care

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

904.288.5550

www.baptistjax.com

4.8 out of 5

439 verified ratings

1 Location


Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258

(904) 288-5550 Directions

439 Ratings, 272 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 20, 2026
Very clean, team is respectful, appointment near on time.

Feb 19, 2026
Staff is amazing and Dr Ricci has a great bedside manner

Feb 19, 2026
Everyone is welcoming when you arrive. Dr. Ricci is awesome and a doctor that cares. She takes the time to get to know her patients and doesn’t just rush through anything. She takes the time to explain things and is never rushed to get to the next patient.

Feb 12, 2026
Dr takes time with you, doesn’t hurry.

Feb 11, 2026
Friendly professional staff. Convenient location.

Feb 6, 2026
Dr Ricci and desk staff

Feb 1, 2026
Warm welcome and fast service. Dr. Ricci shows she really cares

Feb 1, 2026
The staff is friendly and knowledgeable but they are short staffed at this time.

Jan 31, 2026
Been with Dr Ricci over 20 years. Amazing doctor, care and support. Am still north of the flowers due to Dr Ricci , her caring staff and my wife. There is a medical angel on the staff name Christina, most amazing, caring person. I am truly blessed.

Jan 29, 2026
The staff is wonderful. Dr. Ricci is great, takes time to answer all my questions.

Jan 26, 2026
Dr. Ricci has the best bedside manner of any provider I have met. She is personable, professional and expresses genuine care for her patients.

Jan 22, 2026
Dr Ricci is an excellent caring doctor that listens to the patient.

Jan 22, 2026
It’s close to my house and I like the staff. Dr. Ricci is great.

Jan 19, 2026
Dr. Ricci has always taken the time to listen and explain things clearly. She has a thoughtful approach that makes me feel genuinely cared for.

Jan 17, 2026
Dr. Ricci provides excellent and compassionate care.

Jan 17, 2026
the people are courteous and respectful and they are very helpful

Jan 17, 2026
Friendly neat professional

Jan 14, 2026
Timely service

Jan 10, 2026
Very pleasant people.

Jan 7, 2026
The staff is very courteous and friendly. The doctors are knowledgeable too.

Jan 6, 2026
Friendly staff and wonderful doctors are the reason why I keep coming back. Dr. Ricci it’s very attentive with my needs and listens to my concerns.

Dec 20, 2025
I like the staff and especially my doctor.

Dec 13, 2025
very close by clean areas staff is nice easy scheduling

Dec 12, 2025
Starting with my trusted physician, Dr. Tessa Ricci, to all the staff…this is a great office!

Dec 10, 2025
I like my doctor and her PA

Dec 5, 2025
The staff is always very helpful

Dec 4, 2025
Friendly, efficient, quick response to questions.

Nov 21, 2025
Everyone is wonderful, from the office staff, nurse and of course Dr. Ricci.

Nov 14, 2025
I love Dr ricci she is always so kind, considerate and caring. Always helping with my preventative care and very thorough with my medical needs. Her staff are always pleasant and helpful.

Nov 7, 2025
close by….

Nov 3, 2025
Dont hav to wait to long, usually.

Oct 29, 2025
It's close to my home. Easy commute there and back. The doctor I have is professional, has time to talk to me about any or all questions I have about my healthcare.

Oct 25, 2025
Friendly staff.

Oct 16, 2025
my doctor and the nurse is very nice

Oct 3, 2025
thanks

Oct 1, 2025
Dr Ricci is a wonderful physician who genuinely cares about the health and well being of her patients. When I became her patient many years ago, I rarely saw a doctor unless I was ill. Preventive care was a foreign concept to me. Dr Ricci has guided me through an evolution of how I view health care. I see the value of making wise lifestyle choices to avoid problems down the road. When a problem arises, Dr Ricci addresses it promptly and professionally. She truly has improved the quality of my life.

Sep 27, 2025
Friendly staff. I feel my concerns are being listened to and feel a part of the decisions in my healthcare. Have a good relationship with my doctor

Sep 27, 2025
very close to home plenty of parking very little wait time don't feel rushed

Sep 27, 2025
The office staff is always a pleasure to deal with. Dr. Ricci always takes the time to listen and discuss any concerns. She is very thorough.

Sep 26, 2025
Dr. Ricci is great, all the staff are friendly and knowledgeable and it’s close to my house.

Sep 24, 2025
Love Dr Ricci and her whole staff

Sep 20, 2025
Clean and organized

Sep 18, 2025
Staff is respectful and friendly. I never have to wait very long.

Sep 16, 2025
I have full trust and confidence in Dr. Ricci and staff.

Sep 13, 2025
The staff is great and Dr Ricci is amazing patient and thorough

Sep 6, 2025
Dr. Ricci!

Sep 4, 2025
It is less than a mile from my house. The people there are very friendly and helpful. The facilities are clean and well maintained. The exam room I was in was at least twice the size of any exam room I’ve ever been in which gives folks a very comfortable amount of space. Dr. Ricci was so pleasant and spent a lot of time listening to my concerns or just about my health in general. She is very professional and so thorough. This was my first visit after being relegated to healthcare at NAS JAX for the last 10 years and boy was I excited. I look forward to continuing my healthcare at this facility for many years to come.

Sep 2, 2025
Very professional and friendly. Love my Doctor (Dr. Ricci) and her staff. Special kudos to Christina (possibly spelled wrong).

Sep 1, 2025
Doctor and staff providing excellent care

Aug 24, 2025
I feel comfortable at the office and the doctor really listens. I don't fee rushed.