Tessa Ricci, MD

Family Medicine

Baptist Primary Care

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

904.288.5550

www.baptistjax.com

4.8 out of 5

291 verified ratings

1 Location


Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258

(904) 288-5550 Directions

291 Ratings, 174 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2025
Great staff, very responsive. Have been seeing Dr. Ricci for many years. She takes the time to address any health concerns and provide recommendations for additional care as needed. We have developed a good relationship and I can be open and honest about my health care needs.

Jan 25, 2025
Dr. Ricci has always done a great job monitoring my health and delivering any needed care or treatment. I feel she always takes the needed time to listen to my feedback and providing the appropriate advice.

Jan 25, 2025
Caring staff Extremely thorough Dr Ricci is a most awesome health partner. She takes the time to understand the background to my concerns and makes appropriate recommendations for care. Have been an active patient for many years. Her support has always been spot on.

Jan 23, 2025
Dr Ricci and staff are always professional and caring.

Dec 23, 2024
Fast service and very courteous.

Dec 18, 2024
Efficient staff . On time appointments and kind staff.

Dec 12, 2024
My Doctor, Dr. Ricci, spends time with me answering all my questions. Office staff is friendly and professional.

Dec 7, 2024
Dr Ricci is a great doctor. She is friendly and thorough. Office is neat and clean.

Nov 23, 2024
Wait is not too long. Easy to communicate with. Responsive

Nov 16, 2024
All care, concern & consideration received.

Nov 16, 2024
The waiting room is neat and quiet. The doctor and nurses are very nice and attentive.

Nov 14, 2024
Very friendly very clean, and very thorough!

Nov 9, 2024
Friendly team members and Dr. Ricci is an excellent practitioner.

Nov 9, 2024
Courteous staff, caring doctor who listens and asks if she covered everything, clean office and timely service.

Nov 4, 2024
Friendly and caring….

Nov 2, 2024
Great experience. Amazing staff and doctor.

Nov 2, 2024
Everything!!!!

Oct 31, 2024
The office was very clean. The receptionist was kind and prompt and the care from the physician was exeptional

Oct 28, 2024
Friendly staff and good communication!

Oct 27, 2024
Dr. Ricci was wonderful! Felt extremely comfortable with her even on first visit. Calm, listened, did not rush through appointment and was able to laugh with me.

Oct 19, 2024
I see a DR every time I go. Don't have to wait long. very efficient.

Oct 10, 2024
I was a new patient to this office and Dr Ricci was highly recommended. She was wonderful and listened to all my concerns. The staff also were very nice , attentive and accommodating. So glad I made the change! Thank you Dr Ricci and staff for allowing me to be your patient!

Oct 7, 2024
Always pleasant and smiling. Dr Ricci is VERY thorough

Sep 30, 2024
Love my doctor! Great staff. Promptness.

Sep 30, 2024
Dr. Ricci is the best! She takes the time to discuss all my questions and provides any needed information. She provides outstanding care. The office team is great as well.

Sep 30, 2024
Dr Ricci and staff are very helpful

Sep 26, 2024
Dr. Ricci, my primary care physician and Brittany [last name] APRN, have always provided me with exceptional care and health guidance. Additionally, support staff in the office are both pleasant and competent . I could not ask for better care and have total confidence in their recommendations regarding treatment recommendations.

Sep 26, 2024
Great staff. Dr Ricci is wonderful and thorough.

Sep 8, 2024
Helpful office staff, great medical carr

Sep 8, 2024
Nice and they listen

Sep 3, 2024
Great Doctor Tessa Ricci

Aug 24, 2024
Family oriented

Aug 22, 2024
The staff is great and Dr Ricci was through and patient with all my questions

Aug 14, 2024
Professional

Jul 30, 2024
I really like my PC Doctor however, I have to wait for a long time to be seen in her office. She always runs late between appointments and it's anywhere between 45 minutes to over 1 hour before she finally sees me. There has to be a way for her office staff to contact her patients and let them know she's running late instead of us waiting in the exam room.

Jul 28, 2024
I was very disappointed that I was asked to show about 15 minutes before my scheduled physical appointment. I needed to fill out information at home before appointment to "make things go faster. Nurse to me in to a room and then I had to sit and wait for the Dr. for 40 minutes. Not acceptable!! We get charges if we don't show up or call within 24 hours. My time is as important as yours. When the Dr. did come, I was discouraged and really didn't want to be there any longer.

Jul 27, 2024
Efficient pleasant staff

Jul 21, 2024
Very pleasant and helpful employees. Dr Ricci goes out of her way to answer all of my questions.

Jul 20, 2024
The staff are friendly and efficient. I love Dr Ricci. I appreciate her care and knowledge.

Jul 18, 2024
Its very close to my home and convenient.

Jul 11, 2024
Registration/Sign-In was a smooth process. The entire visit was quick

Jul 11, 2024
Dr. Ricci is a wonderful doctor. She takes the time to listen and discuss any concerns. The entire office staff is amazing.

Jun 30, 2024
The last few years I have had to wait 30 mins or more to see the doctor. My check in is quick but the wait time after is quite long

Jun 29, 2024
Dr very friendly and professional

Jun 27, 2024
Dr. Ricci takes the time to listen and fully understand my issues and implements appropriate tests and treatments. Reception and medical assistant staff are polite, professional, and effective.

Jun 24, 2024
Dr Ricci is the best!

Jun 20, 2024
I love my doctor, Dr. Ricci ??????. She has been my doctor for many many years now. She has seen me in my worst times in life and my best. I went somewhere else for a brief period and big mistake. When you get someone who listens and cares and does life with you, don???t let them go. She has a heart for people and their health and wants them to live their best life. I???m so grateful and highly recommend her. Thank you for answering the call to be an amazing doctor????

Jun 20, 2024
Easy to schedule and check in. Great Doctors.

Jun 16, 2024
Dr Ricci has the best team!! Very respectful, pleasant and extremely efficient. When I arrive, I am met with a short checkin and in couple of minutes later am in an exam room for my appointment. Christina checked me in, asked all the relevant questions and a few more critical ones needed for my visit. All was ready for Dr Ricci who is very thorough, and takes the time to fully understand any issues. I don???t feel rushed and feel respected as a patient. Dr Ricci always provides background and reasoning for any subsequent follow-ups. With this type of commitment, communications and follow-thru, I have the upmost confidence in Dr Ricci and her team.

Jun 16, 2024
Really like Dr.Ricci very through. Never pushes you out. Just a longer wait time til she comes to your room.