Tessa Ricci, MD

Family Medicine

Baptist Primary Care

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258 Directions

904.288.5550

www.baptistjax.com

4.8 out of 5

469 verified ratings

1 Location


Baptist Primary Care - Bartram Park

13720 Old St. Augustine Road, Suite #1

Jacksonville, FL 32258

(904) 288-5550 Directions

469 Ratings, 293 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 22, 2026
Dr Ricci has always been a conscientious physician, and been very caring towards my health. She gives me plenty of time and attention and seems genuinely concerned about my well being. Seems to have had a fair amount of turnover in their office over the years, but her medical assistant’s have always been competent and pleasant.

May 20, 2026
Staff is very courteous. Dr Ricci is the best. She listens

May 20, 2026
Dr Ricci and her staff are great!

May 16, 2026
Dr. Ricci is a wonderful doctor. I appreciate her and her staff.

May 14, 2026
Always welcoming staff. I love Dr Ricci she is always so compassionate.

May 7, 2026
The staff is amazing

May 6, 2026
Clean

May 4, 2026
Office convenient and is clean. Staff is very courteous and knowledgeable. Love the doctors.

May 1, 2026
Everyone is professional, competent and very nice. They really listen to you and work to keep you healthy.

Apr 29, 2026
Love Dr Ricci and her MA

Apr 29, 2026
Professional, on time appointments.

Apr 24, 2026
Nice professional people,being treated nicely.

Apr 17, 2026
Great visit

Apr 4, 2026
Dr Ricci takes the time to listen to me and I feel I am heard. The staff is friendly and professional. I am very happy with the care I receive.

Apr 1, 2026
Clean. Efficient.

Mar 27, 2026
Everyone in the office was very friendly and helpful. Dr. Ricci is wonderful. I appreciate her focus on preventive care.

Mar 7, 2026
Cleanliness and location

Mar 5, 2026
Everyone is friendly and knowledgeable. They’re close to my house and it’s easy to get an appointment when I need it.

Mar 4, 2026
Friendly staff

Mar 4, 2026
Everyone is always friendly, the location is onvenient and Dr. Ricci takes the time to discuss things with me.

Feb 26, 2026
Everyone is polite and friendly.

Feb 20, 2026
Very clean, team is respectful, appointment near on time.

Feb 19, 2026
Staff is amazing and Dr Ricci has a great bedside manner

Feb 19, 2026
Everyone is welcoming when you arrive. Dr. Ricci is awesome and a doctor that cares. She takes the time to get to know her patients and doesn’t just rush through anything. She takes the time to explain things and is never rushed to get to the next patient.

Feb 12, 2026
Dr takes time with you, doesn’t hurry.

Feb 11, 2026
Friendly professional staff. Convenient location.

Feb 6, 2026
Dr Ricci and desk staff

Feb 1, 2026
Warm welcome and fast service. Dr. Ricci shows she really cares

Feb 1, 2026
The staff is friendly and knowledgeable but they are short staffed at this time.

Jan 31, 2026
Been with Dr Ricci over 20 years. Amazing doctor, care and support. Am still north of the flowers due to Dr Ricci , her caring staff and my wife. There is a medical angel on the staff name Christina, most amazing, caring person. I am truly blessed.

Jan 29, 2026
The staff is wonderful. Dr. Ricci is great, takes time to answer all my questions.

Jan 26, 2026
Dr. Ricci has the best bedside manner of any provider I have met. She is personable, professional and expresses genuine care for her patients.

Jan 22, 2026
Dr Ricci is an excellent caring doctor that listens to the patient.

Jan 22, 2026
It’s close to my house and I like the staff. Dr. Ricci is great.

Jan 19, 2026
Dr. Ricci has always taken the time to listen and explain things clearly. She has a thoughtful approach that makes me feel genuinely cared for.

Jan 17, 2026
Dr. Ricci provides excellent and compassionate care.

Jan 17, 2026
the people are courteous and respectful and they are very helpful

Jan 17, 2026
Friendly neat professional

Jan 14, 2026
Timely service

Jan 10, 2026
Very pleasant people.

Jan 7, 2026
The staff is very courteous and friendly. The doctors are knowledgeable too.

Jan 6, 2026
Friendly staff and wonderful doctors are the reason why I keep coming back. Dr. Ricci it’s very attentive with my needs and listens to my concerns.

Dec 20, 2025
I like the staff and especially my doctor.

Dec 13, 2025
very close by clean areas staff is nice easy scheduling

Dec 12, 2025
Starting with my trusted physician, Dr. Tessa Ricci, to all the staff…this is a great office!

Dec 10, 2025
I like my doctor and her PA

Dec 5, 2025
The staff is always very helpful

Dec 4, 2025
Friendly, efficient, quick response to questions.

Nov 21, 2025
Everyone is wonderful, from the office staff, nurse and of course Dr. Ricci.

Nov 14, 2025
I love Dr ricci she is always so kind, considerate and caring. Always helping with my preventative care and very thorough with my medical needs. Her staff are always pleasant and helpful.