Baptist Rheumatology - South
4.9 out of 5
1,638 verified ratings
1,638 Ratings, 966 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 10, 2025
Myint Thway, MD
Excellent experience!
Jul 27, 2025
Dr was very thorough and office staff very helpful and pleasant.
Jul 27, 2025
I like the staff. Very nice and thorough. I love Dr Thway. She makes me feel comfortable to confide in her regarding my RA.
Jul 27, 2025
Organization…
Jul 27, 2025
From the moment I walked into Baptist South Rheumatology, I knew I was in good hands. The entire team—from the reception desk to the examining room—strikes a rare balance of professionalism, empathy, and efficiency. They don’t just treat symptoms; they genuinely care about long-term wellness and quality of life.
Dr. Ramsubeik and her nursing assistants are incredibly thorough in both diagnosis and treatment planning. I never felt rushed during appointments, and all of my questions were answered with clarity and patience. It’s obvious the physicians are highly skilled, but what impressed me most was their ability to communicate complex medical information in a way that felt approachable and empowering.
Appointments run on time, the staff is courteous, and the environment is calm and well-organized. The follow-up is top-notch too—test results are shared quickly, through the portal and any needed adjustments to care are handled with clear communication and coordination.
If you're searching for a rheumatology clinic that prioritizes both competence and compassion, Baptist South Rheumatology delivers.
Jul 25, 2025
Professional, thorough and timely.
Jul 25, 2025
The entire office staff. Caring, friendly and professional.
Jul 25, 2025
The waiting area is lovely, the staff are friendly and helpful. I like Dr Ramsubeik, she is compassionate anf thorough.
Jul 25, 2025
Pleasant waiting room and friendly staff. Really happy to see Dr Thway again.
Jul 25, 2025
Everything and everyone
Jul 20, 2025
Friendly staff, clean, on time.
Jul 19, 2025
Everyone is veryfriendly
Office is not crowded
Jul 19, 2025
All of the office Personnel from the front desk to the medical assistance are fantastic! Dr Thway is thorough, listens well, it's very patient with questions, and does a beautiful summary at the end.
Jul 19, 2025
The staff is friendly. The parking is accessible. Dr Ramsubeik is always cheerful and full of knowledge. She’s also a good listener. There’s never a llong wait time in the waiting room or waiting for the doctor to come in and examine me
Jul 18, 2025
The front staff, Nurses and physician were kind and helpful. They made me smile
I felt like the physician I saw was very knowledgable.
Jul 18, 2025
Everybody in the office was very fast kind and concerned. The doctor took all the time that I needed and she needed to try and help me figure out what was going on. She has a wonderful doctor.
Jul 17, 2025
Professional, friendly, and thorough.
Jul 17, 2025
Dr Thway takes her time with you. reviews All your blood tests thoroughly, and makes excellent recommendations.
I really like this RA out of any others I had here in the Jacksonville area. i’ll be a long term patient, if she will have me!
Jul 17, 2025
Staff is efficient and courteous. Dr. Thway is knowledgeable and always answers my questions.
Jul 12, 2025
Always right on schedule and the staff are always helpful.
Jul 12, 2025
Dr Thway is awesome! I feel like she really looked over all of my records and spent time assessing my situation. She listened to me and didn't seem distracted or rushed. I would recommend her to anyone I know!!
Jul 12, 2025
Everything! The staff are personable, efficient, and thoughtful. The facility is clean and welcoming. ( I just wish it was closer to my home) The doctor is terrific. I appreciate how kind and knowledgeable she is. I trust her completely.
Jul 10, 2025
Always greeted in a friendly manner by the staff. Dr. Ramsubeik is thorough, caring knowledgeable. Other medical professionals could learn from her!!!
Jul 10, 2025
Doctor explained everything
Jul 10, 2025
Office was very clean and well appointed with nice furniture for waiting room.
The reception check in and check out people were very kind and helpful.
Dr. Thway is top notch. An excellent doctor - very thorough.
Jul 10, 2025
Efficient staff, great doctors. Really listens to me.
Jul 5, 2025
It's very close to home. Everything is very clean. Everyone was very friendly.
Jul 5, 2025
Efficient professional friendly service
Jul 3, 2025
The people are very nice and pleasant thank you
Jul 3, 2025
The office staff is very helpful & the doctor is very thorough.
Jul 3, 2025
Friendly, professional, no long waits & clean!
Jul 1, 2025
Friendly and helpful. Also the nurses are very personable. Dr Ramsubeik is on top of my health all the time. She is the first dr to have called me about a concern in many years.
Jun 30, 2025
ALLstaff were friendly & professional
Jun 27, 2025
Dr. Thway one of the best doctors I have ever encounter, she truly cares for her patience and gives the attention needed.
Jun 26, 2025
Dr thway spent at least 40 minutes talking about my health issues and was very approachable.
Jun 26, 2025
I've been going here for years and I work for Baptist.
Jun 26, 2025
The Services Are Awesome!
Jun 26, 2025
Office staff was very friendly & courteous. The office & exam rooms were spotless. Dr.Thway continues to be a fantastic physician, addresses all questions & concerns.
Jun 25, 2025
Staff was friendly, Dr Thway was great!
Jun 23, 2025
The office staff was very professional and polite. The office is clean!!!
Jun 23, 2025
Easy to get to, with a friendly staff.
Jun 23, 2025
Everything! Staff always so welcoming and then you have Dr. Thway; she is fabulous; so patient and kind when Rheumatoid Arthritis can be so very unsettling to a patient!
Jun 23, 2025
Everyone from check in, the nurse, Dr. Ramsubeik, and check out are very nice, helpful, and professional. They are good about getting me in and out in a timely manner. Answer any questions that me or my daughter might have. I don’t feel like they are trying to get rid of me quickly. They are excellent at their jobs! I trust them completely.
Jun 23, 2025
Efficient
Jun 21, 2025
I’ve had RA for 26 years and have had several different Rheumatologists from Florida and Dr. Thway is THE BEST!
Jun 21, 2025
Professional, friendly staff. Physician is very thorough and takes time. Carefully, fully explains diagnosis and treatment options.
Jun 21, 2025
Beautiful calming and peaceful . Called on time. The Dr. was not rushed. I loved it!!!
Jun 21, 2025
Friendly and efficient staff
Very knowledgeable and friendly doctor
Jun 19, 2025
Thorough, listens,
Jun 19, 2025
Do not overbook patients