Heather Augustyniak, DNP, APRN

Advanced Practice Registered Nurse

1301 Palm Avenue

Jacksonville, FL 32207 Directions

9042027300

www.baptistjax.com

5.0 out of 5

397 verified ratings

397 Ratings, 233 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 25, 2025
Beautiful facility, staff all friendly, attentive, and kind from admission to your speciality area. My practitioner’s take the time to get to know me and my needs and individualize my care plan while educating me about all opportunities.

Dec 25, 2025
Heather is always willing to listen and takes your time with you. Thank you.

Dec 17, 2025
Everyone is so pleasant and caring ..

Dec 3, 2025
Everyone is always friendly, professional, and efficient. The drs, nurses, and CNA’s always seek my well being and healing. They are certainly the best of the best!

Nov 28, 2025
Everyone very welcoming and sincere and caring with a plan to follow up treatment

Nov 26, 2025
Staff is alert , caring and competent

Nov 19, 2025
Understanding, and thorough! I do not feel rushed however every thing is done in a timely manner.

Nov 12, 2025
Compassionate

Oct 30, 2025
Heather is wonderful!

Oct 30, 2025
Always friendly and professional.

Oct 22, 2025
Very congenial, caring and informative care! The best personnel and clinicians!

Oct 9, 2025
It is easy to get to the Center .I live on the west side of Jax.

Sep 24, 2025
Heather always listens, always cares.

Sep 19, 2025
Everything!

Sep 18, 2025
Fabulous team

Sep 17, 2025
Staff is always courteous and professional.

Sep 3, 2025
Everyone takes time listening & caring about me as a patient. I really appreciate that.

Aug 27, 2025
Love the convenience of free covered parking. Staff is patient and doesn't rush responses to my questions. I had a lot of questions and concerns regarding changes in recommended maintenance of organs affected by surgery. Very comfortable discussing personal physical concerns and symptoms. Impressed that Dr. stays informed about improvements to treatments. Reception is friendly and organized. My only complaint is that the one Doctors office I go to, with an incredible 7th floor view of the St. John's River, is so organized, that I hardly have time, to enjoy the view.

Aug 20, 2025
The personalized attention and sense of being cared for are noteworthy. Provider Heather Augustyniak listens to needs and concerns, a valuable quality in healthcare. This patient-centered approach from her and her nurse ensures the treatment plan is tailored to individual circumstances. Im very grateful for her and her team she made this stressful journey a lot better !!

Aug 20, 2025
Very professional

Jul 31, 2025
I am grateful for such kind and patient nurses at MD Anderson. I am in the survivorship program now, and have had a great experience with the nurse practitioner and the RNs that have been seeing me.

Jul 31, 2025
Heather Augustyniak is a very caring and compassionate provider and always makes me feel completely cared for.

Jul 17, 2025
Heather & her staff are compassionate, personable and professional!

Jul 16, 2025
Heather A. Is very friendly as well as professional. She answered all of my questions and I felt great when I left. See you in a year!

Jun 26, 2025
The staff are very helpful and kind

Jun 26, 2025
Everything!

Jun 20, 2025
Empathetic and professional care

Jun 20, 2025
Always first class care from Dr. [full name] and Heather as well as all the nurses

Jun 19, 2025
Very informative and they take the time to listen to you.

Jun 7, 2025
I like my PA Heather, she listens and understands. Her nurse at my visit was great too. They make me comfortable and I trust them.

Jun 5, 2025
Very caring staff. Quick response to check out my concerns.

May 10, 2025
She explained everything in detail and answered all my questions.

May 5, 2025
Helpful staff, and great communication from the care team.

Apr 22, 2025
Everything.

Apr 17, 2025
Very helpful nice .

Apr 14, 2025
I like the people with whom I meet because they are friendly as well as professional in their work

Apr 13, 2025
I love how they are so efficient. It's just an hour or two & I'm good to go.

Apr 7, 2025
Careing and friendliness

Apr 3, 2025
Heather the nurse practitioner was great! She explained well and recommended treatment to help me. Her nurse Cindy is great too. They both are an asset to MD Anderson.

Mar 29, 2025
Ladies at check in made my morning better with their bubbly attitude. Then Heather and Cindy made sure I understood everything and took time to answer all my questions. Check out was also a pleasant experience.

Mar 29, 2025
I enjoy the kind and efficient staff and doctors.

Mar 22, 2025
The caring people

Mar 21, 2025
Very personable and caring

Mar 18, 2025
Staff was very caring and thoroughly explained what was happening to my body and how to maintain its health. The 3-D visual aids were a great help. Everything discussed was also listed in handouts, and important milestones were highlighted.

Mar 11, 2025
Very personable and attentive, easily answered all my questions.

Mar 7, 2025
Care and. Compassion

Mar 6, 2025
Always on time, no waiting. Everyone is friendly and courteous.

Mar 6, 2025
Very professional, caring staff

Mar 6, 2025
Heather has always been there for me

Mar 6, 2025
Everyone was very caring