Heather Augustyniak, DNP, APRN

Advanced Practice Registered Nurse

1301 Palm Avenue

Jacksonville, FL 32207 Directions

9042027300

www.baptistjax.com

5.0 out of 5

421 verified ratings

421 Ratings, 249 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 12, 2026
The friendliness of everyone there. The kind attention that you get. Theydanswer all your questions.

Mar 5, 2026
Cindy and Heather are knowledgeable, professional and extremely helpful. I feel very comfortable and confident in their care. My check-out person was also very helpful. I give the entire experience the highest rating! Thank you.

Mar 4, 2026
Smooth and timely operations from the moment you walk onto the floor, through the exam and checking out. Everyone is pleasant and the team makes the visit a very comfortable experience.

Mar 4, 2026
Very efficient, professional but treats the patient as a real person. Each and every staff member is great.

Feb 28, 2026
Heather and her team are always thorough. The upbeat demeanor is refreshing Able to share relevant information and best practices because they listen.

Feb 21, 2026
Heather is a compassionate Doctor and I am grateful to be in her care.

Feb 19, 2026
Professional friendly service

Feb 12, 2026
The friendliness of the staff and the way they shared the needed information.

Jan 28, 2026
Dr. Augustyniak is one of the BEST. When my chemo doctor recommended her, I said to myself what in the world I don’t need to attend a sex therapy class. I had no idea what she was going to suggest. Women don’t talk about these things. The amount of pain, burning and itching I had from the medication was undesirable. This doctor was so easy to talk to. She knew exactly what to prescribe and recommend. In 6-7 weeks I felt like a new person. Just sad I didn’t schedule to see her sooner. Thank you. Like I said you are my saint or maybe my angel

Jan 28, 2026
Professional & friendly staff. Convenient location.

Jan 28, 2026
They were gentle, informative, and friendly. Great care!

Jan 28, 2026
Pleasant, knowledgeable staff.

Jan 28, 2026
Excellent!

Jan 14, 2026
Heather, nurse practitioner is amazing! She is professional, kind, and caring. Best of all she explains well and looks out for the best for her patients.

Jan 14, 2026
Talking first and listening what I have to say before my exam. Easy to talk to.

Jan 7, 2026
thorough takes time to ask and let you explain questions

Dec 25, 2025
Beautiful facility, staff all friendly, attentive, and kind from admission to your speciality area. My practitioner’s take the time to get to know me and my needs and individualize my care plan while educating me about all opportunities.

Dec 25, 2025
Heather is always willing to listen and takes your time with you. Thank you.

Dec 17, 2025
Everyone is so pleasant and caring ..

Dec 3, 2025
Everyone is always friendly, professional, and efficient. The drs, nurses, and CNA’s always seek my well being and healing. They are certainly the best of the best!

Nov 28, 2025
Everyone very welcoming and sincere and caring with a plan to follow up treatment

Nov 26, 2025
Staff is alert , caring and competent

Nov 19, 2025
Understanding, and thorough! I do not feel rushed however every thing is done in a timely manner.

Nov 12, 2025
Compassionate

Oct 30, 2025
Heather is wonderful!

Oct 30, 2025
Always friendly and professional.

Oct 22, 2025
Very congenial, caring and informative care! The best personnel and clinicians!

Oct 9, 2025
It is easy to get to the Center .I live on the west side of Jax.

Sep 24, 2025
Heather always listens, always cares.

Sep 19, 2025
Everything!

Sep 18, 2025
Fabulous team

Sep 17, 2025
Staff is always courteous and professional.

Sep 3, 2025
Everyone takes time listening & caring about me as a patient. I really appreciate that.

Aug 27, 2025
Love the convenience of free covered parking. Staff is patient and doesn't rush responses to my questions. I had a lot of questions and concerns regarding changes in recommended maintenance of organs affected by surgery. Very comfortable discussing personal physical concerns and symptoms. Impressed that Dr. stays informed about improvements to treatments. Reception is friendly and organized. My only complaint is that the one Doctors office I go to, with an incredible 7th floor view of the St. John's River, is so organized, that I hardly have time, to enjoy the view.

Aug 20, 2025
The personalized attention and sense of being cared for are noteworthy. Provider Heather Augustyniak listens to needs and concerns, a valuable quality in healthcare. This patient-centered approach from her and her nurse ensures the treatment plan is tailored to individual circumstances. Im very grateful for her and her team she made this stressful journey a lot better !!

Aug 20, 2025
Very professional

Jul 31, 2025
I am grateful for such kind and patient nurses at MD Anderson. I am in the survivorship program now, and have had a great experience with the nurse practitioner and the RNs that have been seeing me.

Jul 31, 2025
Heather Augustyniak is a very caring and compassionate provider and always makes me feel completely cared for.

Jul 17, 2025
Heather & her staff are compassionate, personable and professional!

Jul 16, 2025
Heather A. Is very friendly as well as professional. She answered all of my questions and I felt great when I left. See you in a year!

Jun 26, 2025
The staff are very helpful and kind

Jun 26, 2025
Everything!

Jun 20, 2025
Empathetic and professional care

Jun 20, 2025
Always first class care from Dr. [full name] and Heather as well as all the nurses

Jun 19, 2025
Very informative and they take the time to listen to you.

Jun 7, 2025
I like my PA Heather, she listens and understands. Her nurse at my visit was great too. They make me comfortable and I trust them.

Jun 5, 2025
Very caring staff. Quick response to check out my concerns.

May 10, 2025
She explained everything in detail and answered all my questions.

May 5, 2025
Helpful staff, and great communication from the care team.

Apr 22, 2025
Everything.