Dr. Fritz is outstanding as a human and a doctor! The world needs many more of this wonderful man. His compassion and ability to listen and help is beyond words.
I'm always happy to see Dr. Puga! She takes her time to listen to me. I feel she genuinely cares. She's easy to talk to. Very comfortable with her. Best ever!
Looks me in the eye and talked to me. He had been my husband's doctor for almost 5 years and I k ow he will take care of me. He takes time to listen to my problems and try to make a plan
Crystal is very easy to talk to and provides plenty of time for us to communicate about my concerns. She asked questions to clarify my medical history a make sure all medications were truly needed. It was a very comfortable conversation and thorough exchange of information. I was pleased to also get information on options for continuing the hormone replacement therapy I have been receiving from my previous provider.
Been seeing Dr. Hansen for probably 15 years now and he has always been great. I have to say that since Arbor Health has taken over, the hospital has really stepped up their game. It use to be it would take a month to get in and now it only takes a week or less. The Rapid Care opening seam to have lightened the load. In seeing Dr. Hansen in the past, it seamed like he only had 5 minutes to spend with you and was just overloaded. Now he seams very relaxed Keep up the good work. [Patient]
Crystal is always amazing! I bring my daughters to her also! She always listens, relates, and helps with whatever the issue is at hand! Can't say enough about her!
When another Dr didn’t see fit to take out my gallbladder Christal had further test done to show the need to take it out! Only working at 6% and got me a surgeon to take it out! The pain is overwhelming and she went above and beyond to make sure I was taken care of.
I love it that Dr. Hansen listens to me, & always treats me like I know my body well (which I do) .. NEVER disregards what I have to say. Makes me feel like im his only patient... not in a hurry to get out the door. He's always eager to help me feel better by giving me all the options available. Best Dr. I've had in 60 yrs! Wish more were like him!
I'm currently waiting for a Heart institute referral and can't see her until six days from now. I did not realize how serious my condition was until I ended up in ER last night. Dr. Puga was very careful and compassionate in her care for me, as a plus. Thank you.
&Dr Hansens upbeat, thoughtful attitude. Considers the patient situation (age appropriate care) advising what can be done but also how treatment could possibly affect the elder person as well, this gives much information needed in considering treatment.
Nurse Crystal was absolutely the best medical person I have seen in a year. The rest of the staff was very courteous, gentle kind most definitely I will return. The only thing I’m waiting for is email from the office to set up an online account so I can see the results from my bloodwork and any x-rays. Really nice office
Dr. Mark Hansen is excellent on care and to explaining medical situations with patients especially me. I have been with Mark Hansen for 20 years. You really need to get more doctors like Mark Hansen. His bedside manners, fantastic. He really does listen to you. He never makes excuses.
I'm very impressed and pleased by the availability of making an appointment and the care I have received at Arbor Health. I highly recommend the clinic.
The receptionists were outstandingly unwilling to call me by my preferred name. It is outstandingly difficult to get a prompt appointment. In general, I think Dr. Puga is a good doctor, but she works for a miserable employer.