Aesthetic & Clinical Dermatology Associates – St. Charles
2435 Dean St, Suite 2E
Saint Charles, IL 601754 Directions
(63) 642-6769
4.8 out of 5
288 verified ratings
288 Ratings, 149 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 14, 2025
Melanie L. Zahner, MD, MS, FAAD, MDS
the staff is very welcoming. dr melanie is super nice and very thorough. she explained my condition and i felt much better knowing that it was nothing to worry about!
Feb 14, 2025
Always great
Feb 13, 2025
physician and assistants very pleasant
Feb 13, 2025
The staff was very friendly, everything was on time, and just a positive experience overall
Feb 11, 2025
Staff was courteous and nice
Feb 10, 2025
My visit with Dr. Adam Souchik was efficient and pleasant. My results were also great. My experience has had some bumps, never with a doctor or treatment, but with the front staff. Twice now, they did not track my rewards or have messed them up somehow. I've now paid an additional $40 out of pocket for rewards that should have been applied. The young woman checking me out, called her manager, who never came out to see me, and just shrugged it off. Hospitality should still be important. They should offer to double it up next time or pay out of pocket for their mistake. I let the first one go, but was upset to see the same thing happen again this past week. I WOULD recommend the doctors here but have not had good experiences with the front staff. That is why you will see my "would you recommend" so low. I wouldn't trust that the same wouldn't happen to other people in my network of friends and family.
Feb 9, 2025
Dr Melanie Zahner listens closely and genuinely cares about my wellbeing
Feb 8, 2025
Always take me on time no waiting! All employees are so friendly and very professional!
Feb 7, 2025
On time and doctor answered all my questions
Feb 7, 2025
Timely. Knowledgeable. Professional. Thorough.
Feb 7, 2025
Dr. Scott Zahner and his team are attentive and thoughtful.
Feb 6, 2025
Very thorough and to the time to explain what he was doing.
Feb 6, 2025
The staff was friendly, accommodating, and Dr. Zahner is always thorough.
Feb 6, 2025
Everything went as planned. I was happy with the certainty & thoroughness that Adam exhibitedthe Adam Adam
Feb 6, 2025
Dr. Scott was Awesome, he answered all my questions. He is also very kind!
Feb 4, 2025
First visit with this practice.
Feb 4, 2025
All the way from the front office staff, to my nurse and Dr Scott is the absolute best—everyone was so kind and efficient -
Feb 3, 2025
Dr Adam introduced himself and knew my name and just said I had said about a bump below my eyebrow. He took a look and explained what it was. I said I would like it removed and he said no problem and the best way was to freeze it. Explained that there would be some pain and would sting. Then he froze it, and I was on my way. Very pleasant experience.
Feb 3, 2025
Time spent in office was great
Feb 2, 2025
My wait time was minimal. The staff was fabulous & the doctor was great! It definitely was above & beyond my past experience at my last dermatologist office. Very impressed!!!
Feb 2, 2025
I had a bump removed from my head by Dr Scot , who I had not met before. He put me(medically adverse) quite at ease right away. His assistant was also professional and kind.
Feb 2, 2025
Very friendly staff. Dr Adam on time and explained procedure.
Jan 31, 2025
Treated great
Jan 31, 2025
Great people very professional
Jan 30, 2025
Dr. Was friendly and thorough. Took time to explain what the “mole” on my back was. Very kind, very reassuring.
Jan 30, 2025
Doctor both professional an delightful. Excellent recommendations
Jan 29, 2025
The nurse that removed my stitches did an awesome job. I did not feel a thing.
Jan 29, 2025
Very professional friendly experience
Jan 28, 2025
Prompt, personable, no undue pressure
Jan 28, 2025
Very pleasant and I was made to feel comfortable
Jan 28, 2025
Dr was very gentle and kind. Very professional
Jan 2, 2025
Positive upbeat friendly- dr and staff
Jan 2, 2025
Very happy with my Dr. and staff,
Dec 20, 2024
Super fast appointment, but i also felt like all my concerns were addressed and i felt the team took great consideration into my needs. Stellar experience in my books.
Dec 13, 2024
I really liked the doctor but I was expecting to get a full body scan. I had to make another appointment. That was the only downside.
Nov 9, 2024
Fast friendly and efficient care
Nov 1, 2024
Professional and perfect.
Oct 19, 2024
Friendly, made me feel comfortable
Oct 18, 2024
It was great!
Oct 11, 2024
I went in as a new patient with a new skin condition to have a full body scan. The doctor walked around me, flipped my gown around and was done examining me in 10 seconds. My hematologist did a more thorough skin exam than this dermatologist.
Sep 16, 2024
Check in smooth...ontime
Sep 14, 2024
Very nice people and great visit. Very nice doctor.
Sep 14, 2024
Doctor and nurse great but I didn’t get a written report of the diagnosis
Aug 31, 2024
I loved the Dr. I had, I wish I had more of an idea on what I would be paying at the end, I gave my co-pay and had to pay at the end of the treatment as well.
Aug 31, 2024
The doctor diagnosed my condition and had a remedy.
Aug 26, 2024
Amazing bedside manner
Aug 24, 2024
Everyone was very kind
Aug 9, 2024
Aug 9, 2024
Absolutely love Dr. Scott and the entire practice
Aug 9, 2024
Excellent, Dr Scott is kind, patient and extremely knowledgable.