Aesthetic & Clinical Dermatology Associates – St. Charles
2435 Dean St, Suite 2E
Saint Charles, IL 601754 Directions
(63) 642-6769
4.8 out of 5
329 verified ratings
329 Ratings, 178 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 7, 2025
Scott L. Zahner, MD, MS, FAAD, MDS
Having the app change links, but not update on the app is not the most conducive of efficiency. I was able to log in using the old link for the online video visits, but I needed to be logged in with the new link. The old link should just not work. There also shouldn't have to be a place to input a link on the app. That's the point of an app. You don't have to manually input links yourself. It boils down to poor software.
Mar 7, 2025
Dr. Zahner and his staff are always very pleasant and calming during the procedure.
Mar 5, 2025
Greeted right away. Brought to exam room immediately.Doctor came in right away.
Mar 3, 2025
Dr. Scott always listens super well to my feedback on how my disport was the visit before and adjusts as needed. The nurses and front desk are so nice and attentive.
Mar 3, 2025
Dr address my concerns and noticed other problems and asked about that
Mar 3, 2025
Dr Scott is great
Mar 1, 2025
Dr. Melanie & her staff always look to treat their patients very well and provide options for to the patient for the best outcome.
Feb 28, 2025
Dr. Scott Zahner is terrific - so skilled and has the best bedside manner.
Feb 28, 2025
The doctor made me feel comfortable
Feb 28, 2025
Not thorough and too many people in the room which made me extreme uncomfortable looking at a very embarrassing skin condition I have.
Feb 27, 2025
Dr was. Polite, thorough and knowledgeable
Feb 27, 2025
Best doctor ever… Made things quick easy and was very personable…
Feb 23, 2025
I have a history of melanoma and saw a new spot and got the next available appointment which was not the Dr I usually see, Dr. Zahner. Dr. Zahner realized I was coming that day when he looked at the schedule and made room in his schedule because he knew I would be more comfortable. I’m so grateful,
Feb 23, 2025
The doctor & staff was very professional and knowledgeable.
Feb 23, 2025
Efficient, timely
Feb 23, 2025
Seen promptly. Professional and friendly staff!
Feb 22, 2025
I like Dr. Melanie Zahner a lot. She listens and takes her time.
Feb 22, 2025
Always feel comfortable in the office.
Feb 21, 2025
Dr Zahner takes her time to listen attentively to my concerns and always has a smile.
Feb 21, 2025
Visit was very professional and addressed my issues
Feb 21, 2025
Unscheduled appointment was made on short notice. Service was timely and complete.
Feb 19, 2025
Quick polite and efficient
Feb 19, 2025
Had a full body check-up and it was quick but thorough. Dr. Zahner is great! Very personable and was sure to explain everything she came across during my exam.
Feb 17, 2025
Quick service
Feb 16, 2025
It was fine
Feb 16, 2025
Very efficient on time excellent bed side manner
Feb 16, 2025
Very good. Everyone was professional and pleasant.
Feb 16, 2025
All my concerns were addressed.
Feb 16, 2025
Everyone was kind and thoughtful and did a good job
Feb 14, 2025
the staff is very welcoming. dr melanie is super nice and very thorough. she explained my condition and i felt much better knowing that it was nothing to worry about!
Feb 14, 2025
Always great
Feb 13, 2025
physician and assistants very pleasant
Feb 13, 2025
The staff was very friendly, everything was on time, and just a positive experience overall
Feb 11, 2025
Staff was courteous and nice
Feb 10, 2025
My visit with Dr. Adam Souchik was efficient and pleasant. My results were also great. My experience has had some bumps, never with a doctor or treatment, but with the front staff. Twice now, they did not track my rewards or have messed them up somehow. I've now paid an additional $40 out of pocket for rewards that should have been applied. The young woman checking me out, called her manager, who never came out to see me, and just shrugged it off. Hospitality should still be important. They should offer to double it up next time or pay out of pocket for their mistake. I let the first one go, but was upset to see the same thing happen again this past week. I WOULD recommend the doctors here but have not had good experiences with the front staff. That is why you will see my "would you recommend" so low. I wouldn't trust that the same wouldn't happen to other people in my network of friends and family.
Feb 9, 2025
Dr Melanie Zahner listens closely and genuinely cares about my wellbeing
Feb 8, 2025
Always take me on time no waiting! All employees are so friendly and very professional!
Feb 7, 2025
On time and doctor answered all my questions
Feb 7, 2025
Timely. Knowledgeable. Professional. Thorough.
Feb 7, 2025
Dr. Scott Zahner and his team are attentive and thoughtful.
Feb 6, 2025
Very thorough and to the time to explain what he was doing.
Feb 6, 2025
The staff was friendly, accommodating, and Dr. Zahner is always thorough.
Feb 6, 2025
Everything went as planned. I was happy with the certainty & thoroughness that Adam exhibitedthe Adam Adam
Feb 6, 2025
Dr. Scott was Awesome, he answered all my questions. He is also very kind!
Feb 4, 2025
First visit with this practice.
Feb 4, 2025
All the way from the front office staff, to my nurse and Dr Scott is the absolute best—everyone was so kind and efficient -
Feb 3, 2025
Dr Adam introduced himself and knew my name and just said I had said about a bump below my eyebrow. He took a look and explained what it was. I said I would like it removed and he said no problem and the best way was to freeze it. Explained that there would be some pain and would sting. Then he froze it, and I was on my way. Very pleasant experience.
Feb 3, 2025
Time spent in office was great
Feb 2, 2025
My wait time was minimal. The staff was fabulous & the doctor was great! It definitely was above & beyond my past experience at my last dermatologist office. Very impressed!!!
Feb 2, 2025
I had a bump removed from my head by Dr Scot , who I had not met before. He put me(medically adverse) quite at ease right away. His assistant was also professional and kind.