Aesthetic & Clinical Dermatology Associates – St. Charles
2435 Dean St, Suite 2E
Saint Charles, IL 601754 Directions
(63) 642-6769
4.7 out of 5
226 verified ratings
226 Ratings, 133 Comments
Nov 1, 2024
Melanie L. Zahner, MD, MS, FAAD, MDS
Professional and perfect.
Oct 19, 2024
Friendly, made me feel comfortable
Oct 18, 2024
It was great!
Oct 11, 2024
I went in as a new patient with a new skin condition to have a full body scan. The doctor walked around me, flipped my gown around and was done examining me in 10 seconds. My hematologist did a more thorough skin exam than this dermatologist.
Sep 21, 2024
The doctor listened and checked out my skin
Sep 16, 2024
Check in smooth...ontime
Aug 31, 2024
I loved the Dr. I had, I wish I had more of an idea on what I would be paying at the end, I gave my co-pay and had to pay at the end of the treatment as well.
Aug 31, 2024
The doctor diagnosed my condition and had a remedy.
Aug 30, 2024
Dr Patel was wonderful! She knows her stuff! Got the job done without any hesitation .
Aug 28, 2024
We had a great experience
Aug 26, 2024
Amazing bedside manner
Aug 24, 2024
Everyone was very kind
Aug 24, 2024
Dr Patel is very professional.
Aug 23, 2024
Dr. Patel and Katie were wonderful - I recommended the practice to a colleague
Aug 9, 2024
Aug 9, 2024
Absolutely love Dr. Scott and the entire practice
Aug 9, 2024
Excellent, Dr Scott is kind, patient and extremely knowledgable.
Aug 5, 2024
On time fast and friendly. Once with the doctor he soends as much time as needed to make you comfortable
Aug 3, 2024
All of the staff were very pleasant & professional. Dr Scott Zahner has a very friendly disposition and seemed to give a thorough exam. He explained his findings well.
Aug 1, 2024
Really liked Dr. Zahner. Honest and caring. A great doc.
Aug 1, 2024
Everyone from scheduling to the doctor were amazing. Such a seamless appointment, from start to finish.
Jul 29, 2024
Dr. Scott Zahner is so professional and really listens to you
Jul 21, 2024
Dr seemed rushed. Dr didnt offer much information about my condition or ask if I had any questions , just entered the room and came at me in the side chair with a big lit up magnafieng glass and stuck in my face. It was awkward disrobing while the dr and asst were looking at me- couldn't I have been given a pair of disposable shorts? As a new pt I would think the dr would be a bit more cordial. I wasn't even put in the examining chair. It seemed to me like they just wanted to get out of there. There was a problem with the rx the dr prescribed . The pharmacy called the dr to discuss and she didnt return the call that day or the next so I still don't have the medication and don't know when I'll be able to get it meanwhile I'm suffering. Maybe I misunderstood but the receptionist was defensive when asked about submitting insurance. I was confused because she made it sound like I had to pay in full on the way out and then the claim would be submitted. When trying to get clarification her tone changed and she called me ma'am in tense tone. The woman scheduling my initial appt was friendly and helpful, that was the best apart of the whole my experience with this office. Otherwise I was left with the feeling that this office has too many patients and they didn't care if I was there or not. I felt like just another body that had to be seen and I dont want to return.
Jul 14, 2024
Front desk was not friendly - bad first impression
Jul 14, 2024
Great care and service. Very understanding when we arrived a few minutes late after another appointment in the building.
Jul 13, 2024
Attentive staff, minimal wait time, wonderful doctor.
Jul 13, 2024
When Only the Best will do!
Jul 12, 2024
I’ve been a patient for years. Excellent front office staff snd scheduling. Dr Zahner has excellent clinical skills and judgement.
Jul 12, 2024
On time, efficient and everything done I expected.
Jul 8, 2024
Dr. Scott was very friendly & caring. He quickly found a solution to my skin issue.
Jul 7, 2024
Very nice.
Jul 5, 2024
Dr. Listened to me .
Jul 3, 2024
Timely, knowledgeable
Jul 3, 2024
Should discuss out of pocket costs for procedures they recommend
Jul 3, 2024
Short wait, comfortable waiting area, but A/C was much too cold.
Jul 3, 2024
On time and professional approaches from both the nurse and Dr. Patel
Jun 30, 2024
Front office staff is not friendly. Overbook appointments, practice is greedy and puts quantity over quality.
Jun 30, 2024
Friendly check in , Dr assistant was friendly , professional .. Dr explained procedure .. thorough
Jun 30, 2024
As always, my appointment started in time, and Dr. Scott Zahner was helpful and informative.
Jun 28, 2024
Very welcoming
Jun 28, 2024
Dr. Mel and her staff are wonderful. They get us in quickly. Dr. Mel is thorough too!
Jun 25, 2024
Dr. Zahner answered my questions in a way to easily understand.
Jun 24, 2024
Dr. Scott is amazing. He has great bedside manner, who cares about the wellbeing of his patients.
Jun 22, 2024
Things (communication) has improved
Jun 22, 2024
Great understanding Dr
Jun 21, 2024
All good
Jun 17, 2024
Staff was polite, PA student was great, Dr was great. Good explanation regarding my concerns. Only issue was wait time
May 28, 2024
Minimum waiting time, welcoming staff, efficient service
May 28, 2024
Short wait. Polite efficient support staff. Physician’s examination and diagnostic skills excellent.
May 27, 2024
NP was very nice. Explained her evaluation of my skin. Dr Zahner was thorough with her evaluation.