NMG ICC WEST

4.8 out of 5

41,002 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

4.8out of 5(41,002 Ratings, 14364 Comments)


Nov 26, 2023
She was very caring and concerned. Great listener
Published on Sep 1, 2024

Nov 26, 2023
Very compassionate
Published on Sep 1, 2024

Nov 26, 2023
Because I try to ensure that I have good communication in my own language.
Published on Sep 1, 2024

Nov 26, 2023
Professional
Published on Sep 1, 2024

Nov 26, 2023
I have to say unfortunately I have been to a lot of medical facilities and none comes close in service to the Bartlett Northwestern Immediate Care facility. Even though I waited for 2 hours to be seen the service was outstanding. Bridget Bruce was extremely nice and the nurse was also extremely nice but the once person that had me sold from the get go was Gisselle. Not only was she extremely friendly and personable and did not make it feel like a transaction but the icing on the cake was she came out to the lobby to all the patients and offered all of us snacks and a drinks. I have been in customer service for over 20 years and she is the definition of what service is all about. Shout out to the hiring staff because you hired a diamond in the rough.
Published on Sep 1, 2024

Nov 26, 2023
Spent just the right of time with me, very thorough, very pleasant and understanding of my discomfort.
Published on Sep 1, 2024

Nov 26, 2023
He listened to me and respected my opinions which led to a quick diagnosis (and hopefully resolution).
Published on Sep 1, 2024

Nov 26, 2023
They was great and professional and understanding
Published on Sep 1, 2024

Nov 26, 2023
Very friendly and knowledgeable. His response time, professionalism, and bedside manner were excellent!
Published on Sep 1, 2024

Nov 26, 2023
Very nice doctor. He listened my concerns and answered all my questions without making me feel rushed.
Published on Sep 1, 2024

Nov 26, 2023
Not rushed. Took the time to answer my questions. Very practical decisions and recommendations.
Published on Sep 1, 2024

Nov 26, 2023
She was attentive and thorough.
Published on Sep 1, 2024

Nov 26, 2023
Very thorough! Great care!
Published on Sep 1, 2024

Nov 26, 2023
Listened and gave helpful advice.
Published on Sep 1, 2024

Nov 25, 2023
Thorough, nice. Explained everything.
Published on Sep 1, 2024

Nov 25, 2023
Caring and thorough and did not make me feel old.
Published on Sep 1, 2024

Nov 25, 2023
He takes enough time for a good diagnosis and is very kind.
Published on Sep 1, 2024

Nov 25, 2023
Very thorough and nice. Also very professional. Took time to explain everything even though he was very busy.
Published on Sep 1, 2024

Nov 25, 2023
very pleasant and knowledgeable
Published on Sep 1, 2024

Nov 25, 2023
Caring and thorough
Published on Sep 1, 2024

Nov 25, 2023
Dr Khan was relaxed, friendly and very thorough.
Published on Sep 1, 2024

Nov 25, 2023
She was listening me carefully about my stories and give a opinion for my symptoms that what I have
Published on Sep 1, 2024

Nov 25, 2023
Thorough, energetic, insightful and professional
Published on Sep 1, 2024

Nov 25, 2023
The Dr was kind, caring and thorough in her questioning and examination.
Published on Sep 1, 2024

Nov 25, 2023
Thorough, knowledgeable, personable
Published on Sep 1, 2024

Nov 25, 2023
She has one of the best “bed side manners” of anyone I have ever seen there.
Published on Sep 1, 2024

Nov 25, 2023
Very knowledgeable about the symptoms that I was having prescribed me the right medicine and very pleasant person
Published on Sep 1, 2024

Nov 25, 2023
Doctor Mott was Very Attentive to my Care And Concerns.
Published on Sep 1, 2024

Nov 25, 2023
In my vist took care of my concerns, in for covid test. No not covid or other , bad cold. So great vist as all ways.
Published on Sep 1, 2024

Nov 25, 2023
Erin was able to diagnose problem quickly. So appreciate her knowledge and kindness!
Published on Sep 1, 2024