NMG ICC WEST

4.8 out of 5

45,981 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

4.8out of 5(45,981 Ratings, 14749 Comments)


Dec 12, 2023
Anthony was professional, caring and thorough. 10/10
Published on Sep 1, 2024

Dec 12, 2023
Good listener to all my problem.
Published on Sep 1, 2024

Dec 12, 2023
Excellent
Published on Sep 1, 2024

Dec 12, 2023
She went above and was very informative and caring.
Published on Sep 1, 2024

Dec 12, 2023
Doctor Ritter was absolutely understanding, down-to-earth and helpful. She was very knowledgeable in everything and was able to answer any questions I had.
Published on Sep 1, 2024

Dec 12, 2023
She was quick .
Published on Sep 1, 2024

Dec 12, 2023
Sandra was very kind, through, patient, and informative. My daughter is shy/ quiet and Sandra made her feel very comfortable by not pressuring her to answer right away. I asked about going to school tomorrow and she felt rest and fluids would be best and especially since we didn’t have panel of viruses back for a day or two. She made us feel very welcome.
Published on Sep 1, 2024

Dec 12, 2023
Dr. Sweet-Albores was outstanding. She was very thorough and clearly explained treatment options.
Published on Sep 1, 2024

Dec 12, 2023
I felt she was patient, listened and provided a solution to what was going on with me . Very nice doctor , definitely would see her again
Published on Sep 1, 2024

Dec 12, 2023
Spoke clearly and plainly.
Published on Sep 1, 2024

Dec 12, 2023
Personable. Professional, helpful.
Published on Sep 1, 2024

Dec 12, 2023
Very personable person. And explained my condition in layman’s terms.
Published on Sep 1, 2024

Dec 12, 2023
He was kind patient and detailed
Published on Sep 1, 2024

Dec 12, 2023
Eric was very thorough, knowledgeable and kind!
Published on Sep 1, 2024

Dec 12, 2023
Great staff
Published on Sep 1, 2024

Dec 12, 2023
Even in a busy immediate care home environment, he gave so much time and attention.
Published on Sep 1, 2024

Dec 12, 2023
Great and friendly service, provided explanations and guidance on next steps
Published on Sep 1, 2024

Dec 12, 2023
He asked important questions and provided immediate treatment.
Published on Sep 1, 2024

Dec 12, 2023
Really nice and super knowledgeable!
Published on Sep 1, 2024

Dec 12, 2023
She was thorough, precautious, & efficient!
Published on Sep 1, 2024

Dec 12, 2023
Pleasant, caring and knowledgeable.
Published on Sep 1, 2024

Dec 12, 2023
She was very efficient and pleasant. She is the first person who has ever questioned a contradiction in my medication. (Done deliberately by my PCP,)
Published on Sep 1, 2024

Dec 12, 2023
Personable, very caring and professional.
Published on Sep 1, 2024

Dec 12, 2023
Staff worked together very well.
Published on Sep 1, 2024

Dec 12, 2023
Professional and accommodating.
Published on Sep 1, 2024

Dec 12, 2023
Dr. Hasanat was professional, competent and thorough. I really appreciated being in her care.
Published on Sep 1, 2024

Dec 12, 2023
Dr. Hasanat, that my 9 year old son and I had seen today, was very nice, friendly, knowledgeable and answered all of my questions. My son and I absolutely loved her!! I hope we don’t get sick again anytime soon.. lol, but it would be nice if we could see her again next time we come to Northwestern immediate care in Orland.
Published on Sep 1, 2024

Dec 12, 2023
She was great at listening to my concerns and helped me understand everything.
Published on Sep 1, 2024

Dec 12, 2023
She has great bedside manner. Kind, caring, knowledgeable!
Published on Sep 1, 2024

Dec 12, 2023
Good availability, friendly and personable
Published on Sep 1, 2024