NMG ICC WEST

4.8 out of 5

41,002 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

4.8out of 5(41,002 Ratings, 14364 Comments)


Dec 12, 2023
Great and friendly service, provided explanations and guidance on next steps
Published on Sep 1, 2024

Dec 12, 2023
He asked important questions and provided immediate treatment.
Published on Sep 1, 2024

Dec 12, 2023
Really nice and super knowledgeable!
Published on Sep 1, 2024

Dec 12, 2023
She was thorough, precautious, & efficient!
Published on Sep 1, 2024

Dec 12, 2023
Pleasant, caring and knowledgeable.
Published on Sep 1, 2024

Dec 12, 2023
She was very efficient and pleasant. She is the first person who has ever questioned a contradiction in my medication. (Done deliberately by my PCP,)
Published on Sep 1, 2024

Dec 12, 2023
Personable, very caring and professional.
Published on Sep 1, 2024

Dec 12, 2023
Staff worked together very well.
Published on Sep 1, 2024

Dec 12, 2023
Professional and accommodating.
Published on Sep 1, 2024

Dec 12, 2023
Dr. Hasanat was professional, competent and thorough. I really appreciated being in her care.
Published on Sep 1, 2024

Dec 12, 2023
Dr. Hasanat, that my 9 year old son and I had seen today, was very nice, friendly, knowledgeable and answered all of my questions. My son and I absolutely loved her!! I hope we don’t get sick again anytime soon.. lol, but it would be nice if we could see her again next time we come to Northwestern immediate care in Orland.
Published on Sep 1, 2024

Dec 12, 2023
She was great at listening to my concerns and helped me understand everything.
Published on Sep 1, 2024

Dec 12, 2023
She has great bedside manner. Kind, caring, knowledgeable!
Published on Sep 1, 2024

Dec 12, 2023
Good availability, friendly and personable
Published on Sep 1, 2024

Dec 12, 2023
Great bedside manner! Thorough, explained everything, really good experience!
Published on Sep 1, 2024

Dec 12, 2023
Dr. Cruz took the time to choose a medication that is likely to resolve my symptoms and is safe for me to take. I really appreciate it. The instructions and recommendations were very clear. I think Dr. Cruz shows true concern for his patients.
Published on Sep 1, 2024

Dec 12, 2023
He provided knowledgeable, compassionate, and efficient care
Published on Sep 1, 2024

Dec 12, 2023
Great listener to my concerns and came up with solutions to combat my issues. Appreciated his caring manner that wasn’t rushed when answering my many questions. He was fabulous! I left feeling someone cared about my health.
Published on Sep 1, 2024

Dec 12, 2023
Friendly
Published on Sep 1, 2024

Dec 12, 2023
Thoughtful, engaged, listened
Published on Sep 1, 2024

Dec 12, 2023
she knows her stuff
Published on Sep 1, 2024

Dec 12, 2023
Emily was very pleasant and friendly. She was very thorough and covered all bases. It was great to see her.
Published on Sep 1, 2024

Dec 12, 2023
Listens well
Published on Sep 1, 2024

Dec 12, 2023
She is real. No corporate lah-dee-dah about her. Good teacher. Cuts through all the picky details and empasizes the most important.
Published on Sep 1, 2024

Dec 12, 2023
She did a great job
Published on Sep 1, 2024

Dec 12, 2023
Absolutely helpful. I had many questions which she answered. Was thorough and gave informative follow up directions.
Published on Sep 1, 2024

Dec 12, 2023
Bridget was extremely professional, courteous, efficient, and knowledgeable. She is an asset to Northwestern Medicine.
Published on Sep 1, 2024

Dec 12, 2023
The Dr. was personable and informative, listened to all my needs and what was going on medically at the time. Explained his diagnosis and the prescriptions he was prescribing to help me get back on track. Excellent Dr.
Published on Sep 1, 2024

Dec 12, 2023
Made me comfortable and at ease while with her.
Published on Sep 1, 2024

Dec 12, 2023
She’s listen and then gives her opinion love her bedside manners very friendly and professional
Published on Sep 1, 2024