NMG ICC WEST

4.8 out of 5

35,557 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

4.8out of 5(35,557 Ratings, 13828 Comments)


Dec 21, 2023
Nurse practitioner did a strep test on my son when we did not think he had strep. It was positive and we are glad she tested for it!
Published on Sep 1, 2024

Dec 21, 2023
Excellent
Published on Sep 1, 2024

Dec 21, 2023
If I could I would rate Brooke higher than 10. She listened to my concerns, offered solutions and made suggestions. I felt very well taken care of. I wish I could see her for all my medical needs.
Published on Sep 1, 2024

Dec 21, 2023
Personable professional and caring
Published on Sep 1, 2024

Dec 21, 2023
Same as above. Explains everything in understandable terms
Published on Sep 1, 2024

Dec 21, 2023
Knowledgeable and great at what he does. I would recommend him to anyone and everyone. I’m going to see if I can select him as my primary.
Published on Sep 1, 2024

Dec 21, 2023
Very friendly and quickly got to the resolution
Published on Sep 1, 2024

Dec 21, 2023
Knowledgeable, fun, thorough.
Published on Sep 1, 2024

Dec 21, 2023
Anthony was kind and considerate. I feel like my concerns were addressed and I'm confident in my treatment plan and next steps.
Published on Sep 1, 2024

Dec 21, 2023
Very nice. And very informative.
Published on Sep 1, 2024

Dec 21, 2023
Amanda was very thorough, answered all my questions and kind. She had wonderful bedside manner.
Published on Sep 1, 2024

Dec 21, 2023
Amanda the APp and John the tech were amazing. They listened to my symptoms and gave me a lot of iny
Published on Sep 1, 2024

Dec 21, 2023
She was super attentive and I felt like she really cared. Haven’t been treated so well by a doctor in a long time. Very grateful.
Published on Sep 1, 2024

Dec 21, 2023
Very warm, friendly and professional
Published on Sep 1, 2024

Dec 21, 2023
Helpful and caring
Published on Sep 1, 2024

Dec 21, 2023
He did his best, but I haven't heard from him since. I was told that once something was detected, I would receive further information. And if some did call I requested communication via my chart as well. Therefore there is really not excuse for the ball drop.
Published on Sep 1, 2024

Dec 21, 2023
Excellent handling of my problem.
Published on Sep 1, 2024

Dec 21, 2023
She was very thorough and courteous.
Published on Sep 1, 2024

Dec 21, 2023
All I can say is that she is great. She listened to what I had to say, did a thorough exam and explained everything to me me regarding her findings and what the treatment would be. She also answered all my questions and addressed all my concerns.
Published on Sep 1, 2024

Dec 21, 2023
Angelica was so kind and helpful. She made me feel very comfortable and I will definitely see her again when needed
Published on Sep 1, 2024

Dec 21, 2023
Good doctor
Published on Sep 1, 2024

Dec 21, 2023
Dr. Cruz was so unbelievable professional and efficient. I had an xray and nasal swab to test for Covid, Influenza A, Infuenza B, and RSV. He did a thorough exam on my chest and a nebulizer. He then said I could go home and will follow up. He called several times during the day with results of the Xray and then later in the day to tell me that I tested positive for Influenza A. The fact I did not have to stay and wait for endless hours was so nice.
Published on Sep 1, 2024

Dec 21, 2023
Very nice and informative.
Published on Sep 1, 2024

Dec 21, 2023
Friendly, concerned, efficient
Published on Sep 1, 2024

Dec 21, 2023
He was great with my 5 year old daughter. I would go back to him in a heartbeat.
Published on Sep 1, 2024

Dec 21, 2023
Dr. Lai was much more relaxed this time as opposed to my appointment on [ ]/23. She was friendly; but efficient in thoroughly checking me over for lingering Covid symptoms.
Published on Sep 1, 2024

Dec 21, 2023
She was good explaining.
Published on Sep 1, 2024

Dec 21, 2023
Warm, clear and respectful doctor. In addition to having clarity when giving your diagnosis.
Published on Sep 1, 2024

Dec 21, 2023
He had a packed waiting room and he still took the time to answer my questions, I did not feel rushed at all. He is a good doctor, I have been to him at this location before.
Published on Sep 1, 2024

Dec 21, 2023
He is very nice person and explains everything very well 👌
Published on Sep 1, 2024