NMG ICC SOUTH

4.8 out of 5

22,168 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

4.8out of 5(22,168 Ratings, 7680 Comments)


Nov 27, 2023
She was patient and was so kind.
Published on Sep 1, 2024

Nov 27, 2023
She was caring and helpful.
Published on Sep 1, 2024

Nov 27, 2023
pleasant personable professional. I liked her.
Published on Sep 1, 2024

Nov 27, 2023
She was pleasant
Published on Sep 1, 2024

Nov 26, 2023
Great listener and calmed me down
Published on Sep 1, 2024

Nov 26, 2023
Was very professional
Published on Sep 1, 2024

Nov 26, 2023
Very informative
Published on Sep 1, 2024

Nov 26, 2023
Answered questions I had
Published on Sep 1, 2024

Nov 26, 2023
She was patient and kind and tried to offer as much as she could in a situation where there really wasn't anything she could offer me.
Published on Sep 1, 2024

Nov 26, 2023
Clear explanations, willingness to listen and ask questions.
Published on Sep 1, 2024

Nov 26, 2023
Great care and service
Published on Sep 1, 2024

Nov 26, 2023
Easy to talk with, knowledgeable Asked questions , clearly wanted to help
Published on Sep 1, 2024

Nov 26, 2023
Dr Ritter provided exceptional service, had me in & out prior to my virtual appointment. Also phoned in RX within minutes.
Published on Sep 1, 2024

Nov 26, 2023
Wonderful, personable care. Explained everything patiently and thoroughly. Recommended all courses of treatment and involved me in the process.
Published on Sep 1, 2024

Nov 26, 2023
Very personable, didn’t seem to rush, explained everything, established trust
Published on Sep 1, 2024

Nov 26, 2023
Very nice
Published on Sep 1, 2024

Nov 26, 2023
She was nice and helpful.
Published on Sep 1, 2024

Nov 26, 2023
Helen was very thorough and professional in her care to my husband and I. NM is fortunate to have her working for them.
Published on Sep 1, 2024

Nov 26, 2023
She was very caring and concerned. Great listener
Published on Sep 1, 2024

Nov 26, 2023
Very compassionate
Published on Sep 1, 2024

Nov 26, 2023
Because I try to ensure that I have good communication in my own language.
Published on Sep 1, 2024

Nov 26, 2023
Professional
Published on Sep 1, 2024

Nov 26, 2023
I have to say unfortunately I have been to a lot of medical facilities and none comes close in service to the Bartlett Northwestern Immediate Care facility. Even though I waited for 2 hours to be seen the service was outstanding. Bridget Bruce was extremely nice and the nurse was also extremely nice but the once person that had me sold from the get go was Gisselle. Not only was she extremely friendly and personable and did not make it feel like a transaction but the icing on the cake was she came out to the lobby to all the patients and offered all of us snacks and a drinks. I have been in customer service for over 20 years and she is the definition of what service is all about. Shout out to the hiring staff because you hired a diamond in the rough.
Published on Sep 1, 2024

Nov 26, 2023
Spent just the right of time with me, very thorough, very pleasant and understanding of my discomfort.
Published on Sep 1, 2024

Nov 26, 2023
They was great and professional and understanding
Published on Sep 1, 2024

Nov 26, 2023
Very friendly and knowledgeable. His response time, professionalism, and bedside manner were excellent!
Published on Sep 1, 2024

Nov 26, 2023
Very nice doctor. He listened my concerns and answered all my questions without making me feel rushed.
Published on Sep 1, 2024

Nov 26, 2023
She was attentive and thorough.
Published on Sep 1, 2024

Nov 26, 2023
Very thorough! Great care!
Published on Sep 1, 2024

Nov 25, 2023
very pleasant and knowledgeable
Published on Sep 1, 2024