NMG ICC NORTHWEST NWR

4.8 out of 5

25,720 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.8

6526 Scheduled Comments


Jun 24, 2024
She was caring and concerned for my care. Very knowledgeable.
Scheduled for May 11, 2025

Jun 24, 2024
Very professional, Listen to my needs
Scheduled for May 11, 2025

Jun 24, 2024
Very nice caring
Scheduled for May 11, 2025

Jun 24, 2024
She is compassionate, knowledgeable, personable... everything you would want in a medical provider. I set out to find a MD as I moved to Woodstock from Gurnee, but was given a glowing recommendation to go with Sarah as my General Practitioner. I made the appointment, and am more than glad to have found Nurse Practitioner Sarah.
Scheduled for May 11, 2025

Jun 24, 2024
She was super nice and informative. She apologized for my having to wait but it wasn’t really too long.
Scheduled for May 11, 2025

Jun 24, 2024
Friendly and easy to communicate with.
Scheduled for May 11, 2025

Jun 24, 2024
Very friendly and answered all of my questions. Felt like I was in good hands 😊
Scheduled for May 11, 2025

Jun 24, 2024
Friendly
Scheduled for May 11, 2025

Jun 24, 2024
Jennifer was great, felt very comfortable under her care. Also provided valuable follow up instructions.
Scheduled for May 11, 2025

Jun 24, 2024
After all of the tests came back negative, she continued to probe me with questions and her gut made the decision to do a chest xray. Luckily she did, because we wouldn't have known I had pneumonia.
Scheduled for May 11, 2025

Jun 24, 2024
Dr. Dubois was extremely knowledgeable and kind during our visit. He made me feel comfortable using the instruments and was wonderful at giving directions. Very thankful for him today.
Scheduled for May 11, 2025

Jun 24, 2024
She was kind, funny, compassionate, honest & informative
Scheduled for May 11, 2025

Jun 24, 2024
Professional. Experienced. Helpful.
Scheduled for May 11, 2025

Jun 24, 2024
Julie is great. She listens to every problem you have and explains everything perfectly.
Scheduled for May 11, 2025

Jun 24, 2024
She was extremely professional and very courteous. I felt comfortable with her.
Scheduled for May 11, 2025

Jun 23, 2024
She was fantastic helping me out and going thru everything with me.
Scheduled for May 11, 2025

Jun 23, 2024
Very helpful
Scheduled for May 11, 2025

Jun 23, 2024
She was very kind with my 6 year old and made him feel very comfortable despite his ear pain !
Scheduled for May 11, 2025

Jun 23, 2024
Friendly. Helpful. Asked questions. Allowed me to ask questions. Efficient. Knowledgeable.
Scheduled for May 11, 2025

Jun 23, 2024
She listened my concern
Scheduled for May 11, 2025

Jun 23, 2024
He was kind and professional.
Scheduled for May 11, 2025

Jun 23, 2024
He was amazing! Very caring and took time to explain things to us.
Scheduled for May 11, 2025

Jun 23, 2024
Before coming to NW Urgent Care, I went to a minute clinic and was diagnosed with a bacterial infection and was prescribed antibiotics and a topical treatment. After a day of taking the meds, I realized they weren't working and wanted to get a second opinion. Dr. Doyle recognized immediately that I had shingles. She prescribed an anti-viral. Because of the quick appointment time and assessment by Dr. Doyle, I was able to start the anti-viral which stopped the virus in its tracks and I'm deeply thankful. Dr. Doyle also put a referral in to see an ophthalmologist and I ended up seeing Dr. [full name] (259 erie) which was excellent. All-in-all, I went into the urgent care around 9:00 AM, and scheduled a same day appointment to see Dr. [last name] thanks to the referral from Dr. Doyle. I'm 38 and healthy so this came as a huge surprise to me and I can't thank the team enough for putting me on the path to recovery as soon as possible.
Scheduled for May 11, 2025

Jun 23, 2024
Great at explaining everything she was doing for me and very in turned to my fear and anxiety
Scheduled for May 11, 2025

Jun 23, 2024
Bedside manner is warm. Very nice doctor who listens to his patients. Dr. Rabacal was also thorough in ordering my labs. I feel much better know.
Scheduled for May 11, 2025

Jun 23, 2024
He was very kind and explained everything to me.
Scheduled for May 11, 2025

Jun 23, 2024
Great service
Scheduled for May 11, 2025

Jun 23, 2024
Michelle was awesome, took her time to get an assessment.
Scheduled for May 11, 2025

Jun 23, 2024
The doctor listened to me and examined me right away. He knew what the problem was and provided me with a prescription.
Scheduled for May 11, 2025

Jun 23, 2024
Good treatment
Scheduled for May 11, 2025