NMG ICC CENTRAL

4.8 out of 5

42,739 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.8

8458 Scheduled Comments


Aug 8, 2024
Dr. Merlo is wonderful to work with. She is friendly, knowledgeable, and truly cares about her patients. Thank you for a wonderful visit!
Scheduled for May 11, 2025

Aug 8, 2024
Empathetic- really cares about her patients, spends time validating her patients concerns - best possible provider ! Explains and includes patients in treatment choices , is a true patient advocate.
Scheduled for May 11, 2025

Aug 8, 2024
Dr. was very thorough and understood that my son has special needs (Autism) and took very good care of him today. Thank you!
Scheduled for May 11, 2025

Aug 7, 2024
She was great!
Scheduled for Jun 11, 2025

Aug 7, 2024
Everyone was super friendly, made me feel comfortable and listened to me.
Scheduled for Jun 11, 2025

Aug 7, 2024
Joanna was very thorough yet concise in our phone call. She assessed for symptoms quickly, enter the orders for my tests, and let me know what to expect in the next 24 to 48 hours.
Scheduled for Jun 11, 2025

Aug 7, 2024
She explained everything that I needed to know and helped me navigate what I should do in the near future.
Scheduled for Jun 11, 2025

Aug 7, 2024
Was nice. Professional.
Scheduled for Jun 11, 2025

Aug 7, 2024
Dr. Munshi initiated the call to discuss test results and give me options of treatment. She was very thorough, gave me pros and cons, answered all my questions. She is very caring, professional and sweet.
Scheduled for Jun 11, 2025

Aug 7, 2024
Very knowledgeable and friendly
Scheduled for Jun 11, 2025

Aug 7, 2024
the experience while very good, seemed fast, transactional, and basically it was how fast can the service be done. I am glad for speed, but the feeling was she wanted to be onto the next case.
Scheduled for Jun 11, 2025

Aug 7, 2024
very thorough and took his time with me
Scheduled for Jun 11, 2025

Aug 7, 2024
She gave us helpful information, a few options for care & offered to see me again before her shift ended.
Scheduled for Jun 11, 2025

Aug 7, 2024
Dr. Ritter explains everything clearly, answers all questions and makes sure that you understand all the directions she’s given, especially next steps. Thank you, Dr. Ritter!
Scheduled for Jun 11, 2025

Aug 7, 2024
Dr. Ritter was professional, friendly and compassionate. She called in a prescription for an antibiotic right away and recommended probiotics to prevent stomach upset. She also offered to email me a list of doctors since I no longer have a primary care physician. She also stressed the importance of being seen in Northwestern’s urgent care if my infection didn’t improve over the next few days.
Scheduled for Jun 11, 2025

Aug 7, 2024
Great update on my case, and what to do.
Scheduled for Jun 11, 2025

Aug 7, 2024
(Dr.) APRN Winner described my injury better than any doctor that I've had. She took time to get a referral and instructions immediately.
Scheduled for Jun 11, 2025

Aug 7, 2024
Reviews history and discusses plan of care. I feel confident she is looking at the whole person.
Scheduled for Jun 11, 2025

Aug 7, 2024
He was clear and helpful.
Scheduled for Jun 11, 2025

Aug 7, 2024
Nice. Professional. Thorough. Good listener. Seemed to care. Seemed highly competent.
Scheduled for Jun 11, 2025

Aug 7, 2024
Listened to my concerns and took them seriously. Took his time and didn’t rush me. Gave me comprehensive treatment plan.
Scheduled for Jun 11, 2025

Aug 7, 2024
He was very calm, friendly and professional.
Scheduled for Jun 11, 2025

Aug 7, 2024
Understanding and did the best she could.
Scheduled for Jun 11, 2025

Aug 7, 2024
She was quick and helpful.
Scheduled for Jun 11, 2025

Aug 7, 2024
He was very engaging, empathetic, knowledgeable. Answered all questions.
Scheduled for Jun 11, 2025

Aug 7, 2024
She cares
Scheduled for Jun 11, 2025

Aug 7, 2024
The doctor was very professional and understanding. Appreciate that!
Scheduled for Jun 11, 2025

Aug 7, 2024
Knowledgable and caring, she took the time to explain what she was going to do and why this was her plan of action
Scheduled for Jun 11, 2025

Aug 7, 2024
Professional and caring.
Scheduled for Jun 11, 2025

Aug 7, 2024
She was great! Very personable and able to relate to. She listened to me and gave me a lot of information too. She was great! Wish she was my primary care doctor!
Scheduled for Jun 11, 2025