Matthew B. Potts, MD

Neurological Surgery

www.nm.org

4.9 out of 5

452 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.9

4.9out of 5(452 Ratings, 263 Comments)

Dec 18, 2023
He was knowledgeable, kind and professional. He took time to make sure I understood my scans and his recommendations for treatment.
Published on Sep 1, 2024
Dec 12, 2023
Same as above. I frequently recommend only NW Medical/doctors to people who have had bad experiences at other medical centers, or fear surgeries that are performed at NW w/ high success rate...
Published on Sep 1, 2024
Dec 11, 2023
Although the reason for visit was a scary one, we left the office very hopeful and relieved with next steps.
Published on Sep 1, 2024
Dec 11, 2023
Professional & thorough
Published on Sep 1, 2024
Dec 5, 2023
Supportive, kind, smart, answers questions and good teacher. Also friendly and did not feel rushed.
Published on Sep 1, 2024
Dec 4, 2023
Competent, knowledgeable, friendly and professional.
Published on Sep 1, 2024
Dec 4, 2023
Very kind get right to the point
Published on Sep 1, 2024
Dec 4, 2023
Professional, likable
Published on Sep 1, 2024
Dec 2, 2023
I feel he is knowledgeable, and communicates how I can understand
Published on Sep 1, 2024
Nov 27, 2023
Dr Potts was knowledgeable and caring.
Published on Sep 1, 2024
Nov 24, 2023
Very caring and very thorough
Published on Sep 1, 2024
Nov 6, 2023
His ability to put one at ease but also taking time to answer any questions one might have
Published on Sep 1, 2024
Nov 6, 2023
He was clear, concise, kind and professional.
Published on Sep 1, 2024
Oct 30, 2023
Dr. Potts engages with his patients not only with his professional expertise and knowledge but with a true sense of care. He is a truly gifted surgeon.
Published on Sep 1, 2024
Oct 30, 2023
Calm and compassionate. Very through in explaining issues!!
Published on Sep 1, 2024
Oct 24, 2023
Dr Potts was very informative. He made sure to look over all documentation to provide the best level of care for my situation. He was informative and gave me all the best options for my situation.
Published on Sep 1, 2024
Oct 16, 2023
Dr Potts was very thorough and very friendly
Published on Sep 1, 2024
Oct 9, 2023
Very personal
Published on Sep 1, 2024
Oct 3, 2023
I had great knowledge and did an awesome job fixing my problems.
Published on Sep 1, 2024
Oct 3, 2023
Was definitely prepared and familiar with my information even though never having met me. Very engaged throughout the discussion and results oriented.
Published on Sep 1, 2024
Oct 2, 2023
See above. Very approachable and accessible
Published on Sep 1, 2024
Sep 11, 2023
Clear and precise information and advice.
Published on Sep 1, 2024
Aug 22, 2023
Personable and knowledgeable. Does what is best for the patient.
Published on Jan 11, 2024
Aug 14, 2023
Very good doctor
Published on Jan 11, 2024
Aug 14, 2023
Dr Potts has professionally reassuring way of explaining the situation.
Published on Jan 11, 2024
Aug 14, 2023
He was simply outstanding in every way … from the way he made sure you understood the issues and potential solutions. He is very calm in his approach and delivery … just genuinely a good guy.
Published on Jan 11, 2024
Jul 30, 2023
I’m not sure I can put into words Dr. Potts ability to help me through the medical situation and bring me to the point of surgery. He is not only a highly skilled neurosurgeon but also skilled at communicating needed information to patient and family.
Published on Jan 11, 2024
Jul 29, 2023
Sat and talked directly to me, answered all my questions, showed empathy
Published on Jan 11, 2024
Jul 24, 2023
Dr. Potts and staff were very thorough, nice, and attentive to my needs. He listened to my concerns, and spent as much time as I needed. I walked away confident with his recommendations and would 100% recommend him to others.
Published on Jan 11, 2024
Jul 10, 2023
Listens, caring, helpful.
Published on Jan 11, 2024