Matthew B. Potts, MD

Neurological Surgery

www.nm.org

4.9 out of 5

444 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

35 Scheduled Comments

Oct 21, 2024
Professional & knowledgeable
Scheduled for Aug 11, 2025
Oct 6, 2024
Again he explains stuff in a way everyone can understand and listens well and answers your questions.
Scheduled for Aug 11, 2025
Sep 30, 2024
Dr Potts was so Impressive on why he answered all of my questions and set me at ease of My Diagnosis and Condition. Thanks Again for Having Such Supportive Doctors.
Scheduled for Jul 11, 2025
Sep 30, 2024
Dr potts is very thorough
Scheduled for Jul 11, 2025
Sep 25, 2024
Explain things thoroughly was very nice and professional was just a nice experience
Scheduled for Aug 11, 2025
Sep 25, 2024
I just met Dr. Potts and got right to the source of my problem and knows how to talk taking his time to explain the next steps in helping me to feel comfortable thank you I’m glad he’s going to be my doctor during this process
Scheduled for Aug 11, 2025
Sep 23, 2024
Explains all asked questions and conditions in a patient manner. Well educated and knowledgeable about conditions he treats. Has a great team.
Scheduled for Jul 11, 2025
Sep 17, 2024
Dr. Potts was amazing! He was very knowledgeable and I feel I can trust him to help me with my medical needs.
Scheduled for Jul 11, 2025
Sep 16, 2024
Knowledgeable, clear explanation and thoughtful decision.
Scheduled for Jul 11, 2025
Sep 14, 2024
He is absolutely the best. He is one of the greatest neuro surgeon and also has such thoughtful besdside manner. He made my daunting journey so endurable and I am alive now.
Scheduled for Jul 11, 2025
Sep 13, 2024
hes the best period
Scheduled for Jul 11, 2025
Sep 9, 2024
Dr Potts. Is thorough gives ample time for questions
Scheduled for Jul 11, 2025
Aug 28, 2024
Same as above. Everyone I have seen on the team has been very caring as well
Scheduled for Jun 11, 2025
Aug 28, 2024
Dr. Potts is very knowledgeable, caring, answers all your questions, take time with the patient. Doctor from God.
Scheduled for Jun 11, 2025
Aug 26, 2024
Dr. Potts immediately told me at the beginning of the appointment he was starting off the appointment different than he usually does. I know it was due to the information I provided to the Nurse Practitioner, prior to seeing Dr. Potts. It immediately provided me relief. He then provided all of the information in a manner that was simple to understand and didn't overwhelm with me with information and "choices" I had experienced with a medical provider in my home community. At the end of our appointment, he checked to make certain I was having follow-up with other doctors both at NW and my primary physician to monitor medical concerns which had resulted in the need for a referral to NW Neurological Surgery. I feel confident in the plan Dr. Potts outlined for my continuing follow-up with him next year! What a relief!
Scheduled for Jun 11, 2025
Aug 20, 2024
Very knowledgeable and personable doctor. I would recommend him to others.
Scheduled for Jun 11, 2025
Aug 12, 2024
Dr Potts is top notch doctor who is a true professional & a master at his craft. Dr Potts always makes me feel calm & trusting any serious procedure/medical condition. He & his staff saved my life. He is a great surgeon.
Scheduled for Jun 11, 2025
Jul 20, 2024
He’s very knowledgeable and explained everything in terms I could understand.
Scheduled for May 11, 2025
Jul 15, 2024
Kind, compassionate and knowledgeable.
Scheduled for May 11, 2025
Jul 15, 2024
He was very thorough & competent
Scheduled for May 11, 2025
Jul 8, 2024
As I mentioned above he answered all my questions & concerns, as well as set up a plan for monitoring my condition.
Scheduled for May 11, 2025
Jul 8, 2024
He does a great job of explaining everything, while also putting you at ease.
Scheduled for May 11, 2025
Jun 29, 2024
Personable enough. Common sense approach. It's hard to really get to know your MD when it is a tele health visit.
Scheduled for May 11, 2025
Jun 24, 2024
Professional and to the point.
Scheduled for May 11, 2025
Jun 23, 2024
Dr Potts is a caring doctor with exceptional skills. Dr Potts and the surgery team did an excellent job on a very difficult surgery. I am now able to go on with my life as usual.
Scheduled for May 11, 2025
Jun 17, 2024
Very thorough and detailed explanation of all that was done and that needs to be done.
Scheduled for May 11, 2025
Jun 15, 2024
He seems to truly care about what’s right for his patient's He’s highly experienced at the best institution in Chicago. Highly recommend!
Scheduled for May 11, 2025
Jun 10, 2024
I did not scroll far enough to see this second question, which I answered above. I have the highest regards for Dr. Potts, in every respect!
Scheduled for Apr 11, 2025
Jun 3, 2024
He is the Best!! His bedside manner shows the genuine care he has to his patient. I could feel his knowledge and confidence when he talked to me which calmed me down a lot. He explained every single detail about my surgery (he did take his time) and made it sure that I understand clearly. I cannot thank enough for him and his service.
Scheduled for Apr 11, 2025
May 29, 2024
Explained patiently my condition
Scheduled for Apr 11, 2025