Mary K. Russell, MD

Ophthalmology

www.nm.org

4.9 out of 5

1,865 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

4.9out of 5(1,865 Ratings, 677 Comments)

Jun 11, 2021
Dr. Russell is excellent—very knowledgable and friendly.
Published on Apr 14, 2023
Jun 9, 2021
She listens, addresses my concerns and explains the test results.
Published on Apr 14, 2023
Jun 7, 2021
The caring and thoroughness of the people working here.
Published on Apr 14, 2023
Jun 3, 2021
Thorough review of symptoms and provided me with patient education.
Published on Apr 14, 2023
May 28, 2021
Excellent communication!
Published on Apr 14, 2023
May 25, 2021
She is a good listener and likable. I felt comfortable with her care.
Published on Apr 14, 2023
May 25, 2021
I would recommend her. This was a first time visit and I have no upward or downward opinions. But I would tell my friends or family what to expect.
Published on Apr 14, 2023
May 24, 2021
Muy buena atención
Published on Apr 14, 2023
May 21, 2021
Described my issue in a understanding way,while staying professional.
Published on Apr 14, 2023
May 21, 2021
Well my right eye surgery and follow up appointments were great. I was treated with great care and concern. Left eye surgery was very painful and caused me a great deal of anxiety. I felt 2 sharp pains during left eye surgery. I’m still dealing with anxiety issues from left eye surgery. Surgical team was super awesome for both surgeries.
Published on Apr 14, 2023
May 19, 2021
No nonsense, very approachable and I trust her medical expertise.
Published on Apr 14, 2023
May 18, 2021
The doctor explained the reason for my eye problems in a way that I could easily understand.
Published on Apr 14, 2023
May 17, 2021
On time, explains situation, discusses options. She also fit me in because I was in Chicago for a couple days.
Published on Apr 14, 2023
May 17, 2021
Quite thorough.
Published on Apr 14, 2023
May 17, 2021
She's knowledgeable and concerned and always polite and kind.
Published on Apr 14, 2023
May 14, 2021
She was nice and friendly.
Published on Apr 14, 2023
May 14, 2021
She seems an expert in her field, and inspires confidence.
Published on Apr 14, 2023
May 13, 2021
Clear. Consistent. Professional. Concerned with my long-term health and prognosis.
Published on Apr 14, 2023
May 12, 2021
Dr Russell is outstanding. She provided me with information and insightful no one else has. She’s kind, caring and professional. I feel safe in her hands.
Published on Apr 14, 2023
May 10, 2021
I appreciated that Dr. Russel didn't take a chance when she noticed something in the exam. She chose to double check with a scan before making a diagnosis
Published on Apr 14, 2023
May 9, 2021
I found her to be extremely caring & knowledgeable.
Published on Apr 14, 2023
May 9, 2021
Very nice and professional
Published on Apr 14, 2023
May 8, 2021
I think she's good doctor. She is open about the intricacies of glaucoma/suspicious condtions. She seems knowledgeable. After looking at my eyes with pictures/scan at the hospital downtown, she had me back to the Erie office to re-do my visual field tests, which I think was a good idea. It showed her thoroughness when diagnosing a tricky condition.
Published on Apr 14, 2023
May 7, 2021
I'd rather give her a 0 because I think she's great and don't want to lose her...ever...as my new doctor to a bunch of new patients! She was excellent, however, and deserves a 10!
Published on Apr 14, 2023
May 7, 2021
Very direct and thorough
Published on Apr 14, 2023
May 7, 2021
Very happy with quality of care & clear information. Appreciated time spent with me.
Published on Apr 14, 2023
May 4, 2021
Competent and welcoming
Published on Apr 14, 2023
May 3, 2021
DR. MARY K. RUSSELL IS VERY CARING AND ANSWERED ALL MY QUESTIONS. MADE ME FEEL COMFORTABLE. WOULD HIGHLY RECOMMEND.
Published on Apr 14, 2023
May 3, 2021
She’s is very professional and knowledgeable and polite.
Published on Apr 14, 2023
Apr 30, 2021
Es buena doctora se preocupa por sus pacientes
Published on Apr 14, 2023