Mary K. Russell, MD

Ophthalmology

www.nm.org

4.9 out of 5

1,935 verified ratings

Patient Reviews

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Likelihood to Recommend
4.9

4.9out of 5(1,935 Ratings, 677 Comments)

Dec 22, 2021
she prescribed incorrect glasses for me and i paid for them. i was given a new prescription on dec 15, so i have to pay twice? i don't think so.
Published on Apr 14, 2023
Dec 21, 2021
Dr Russell and her staff are efficient
Published on Apr 14, 2023
Dec 20, 2021
Doctor was very professional and thorough.
Published on Apr 14, 2023
Dec 20, 2021
Thorough, professional, and friendly
Published on Apr 14, 2023
Dec 19, 2021
Professionalism, cared about me as a person and not a number. Doctor took her time and explained things to me in an understandable way.
Published on Apr 14, 2023
Dec 18, 2021
For every Field
Published on Apr 14, 2023
Dec 17, 2021
She is excellent .
Published on Apr 14, 2023
Dec 17, 2021
Very compassionate, listens, answers all questions and great surgeon!
Published on Apr 14, 2023
Dec 16, 2021
She is always prepared when she comes in & is very thorough in her exams & conversations. She also refers back to relevant info in Epic from my cardiologist & an immunologist notes.
Published on Apr 14, 2023
Dec 12, 2021
She spotted a torn retina even though I had no symptoms.
Published on Apr 14, 2023
Dec 10, 2021
Very professional, yet friendly.
Published on Apr 14, 2023
Dec 8, 2021
I felt very confident with her exam and diagnosis.
Published on Apr 14, 2023
Dec 4, 2021
Professional. Knows her field. And friendly.
Published on Apr 14, 2023
Dec 3, 2021
Dr Russell gave my wife and I thorough exams. She is knowledgeable, caring and answers all our questions. I would gladly recommend Dr Russell.
Published on Apr 14, 2023
Dec 3, 2021
explains well
Published on Apr 14, 2023
Dec 3, 2021
Exam went well; she answered all my questions.
Published on Apr 14, 2023
Dec 1, 2021
Kind, good listening, clearly knowledgeable
Published on Apr 14, 2023
Nov 30, 2021
A very well educated and true professional that took her time to explain everything to me.
Published on Apr 14, 2023
Nov 30, 2021
Takes her time during the exam, makes you feel comfortable, explains things in a way that is easier to understand.
Published on Apr 14, 2023
Nov 29, 2021
Dr. Russell conducted my eye exam efficiently and explained her evaluation clearly and patiently. Once again, I had a good experience with doctors at Northwestern.
Published on Apr 14, 2023
Nov 29, 2021
She is helpful, knowledgeable, friendly, and overall a good doctor
Published on Apr 14, 2023
Nov 29, 2021
Very personal,informative,just Great people and service
Published on Apr 14, 2023
Nov 29, 2021
Very good Dr to me and address the issue.
Published on Apr 14, 2023
Nov 22, 2021
She is fantastic. She is knowledgeable, she explained the test results showing me the images that were taken, and cared about me as a patient. This was very unlike the one I went to before who seemed bored!!!
Published on Apr 14, 2023
Nov 21, 2021
Dr. Russel demonstrates real care and empathy; is not only professional and skilled but makes a human connection with the people she cares for. Dr. Russel provided skilled instruction and teaching that gave me a thorough understanding of the process and what I could expect. I felt safe in under her care.
Published on Apr 14, 2023
Jun 18, 2021
Amable atenta educada comprenciva y muy preparada
Published on Apr 14, 2023
Jun 18, 2021
Very nice doctor. Explained things well.
Published on Apr 14, 2023
Jun 17, 2021
Excellent
Published on Apr 14, 2023
Jun 16, 2021
Dr Russell is inclusive in her explanation of your particular problem
Published on Apr 14, 2023
Jun 15, 2021
She was able to rule out any eye issues & give me reasons for her thoughts. She also explained why I might be experiencing different migraine symptoms now. She also referred me to a Neurologist & confirmed my fears about taking any drugs that affect serotonin levels.
Published on Apr 14, 2023