Leave of Absence (LOA)

4.9 out of 5

23,002 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

4.9out of 5(23,002 Ratings, 10208 Comments)


Nov 21, 2023
Competent, prompt, kind
Published on Sep 1, 2024

Nov 21, 2023
Extremely competent. I didn’t give her a 10 only because she kept the appointment to a quick 15 minutes.
Published on Sep 1, 2024

Nov 21, 2023
she remembers me
Published on Sep 1, 2024

Nov 21, 2023
Very helpful in explaining exactly what the surgery would involve.
Published on Sep 1, 2024

Nov 21, 2023
Shena was friendly and kind. Very professional and explained everything well.
Published on Sep 1, 2024

Nov 21, 2023
I think she is a smart and well experienced doctor. She is solution focused and no nonsense while being caring.
Published on Sep 1, 2024

Nov 21, 2023
Very through! Takes her time.
Published on Sep 1, 2024

Nov 21, 2023
Very pleasant and nice. Answers all my questions.
Published on Sep 1, 2024

Nov 21, 2023
Extremely knowledgeable, great at giving explanations, plus a likable person
Published on Sep 1, 2024

Nov 20, 2023
Excellent bedside manner. Intelligent and caring.
Published on Sep 1, 2024

Nov 20, 2023
He is a very kind and courteous doctor and a great surgeon. Explains things well.
Published on Sep 1, 2024

Nov 20, 2023
Very thorough and took the time wirh me
Published on Sep 1, 2024

Nov 20, 2023
Pleasant personality and explained the diagnosis and treatment well.
Published on Sep 1, 2024

Nov 20, 2023
Kind, compassionate and professional
Published on Sep 1, 2024

Nov 20, 2023
Took her time explaining things very patience very courteous
Published on Sep 1, 2024

Nov 20, 2023
So very knowledgeable explaining all my questions and answering so I could understand
Published on Sep 1, 2024

Nov 20, 2023
Really listens
Published on Sep 1, 2024

Nov 20, 2023
Explained my situation and steps for care. Wanted to know if I had any questions or concerns. Didn’t rush anything in the process
Published on Sep 1, 2024

Nov 20, 2023
She’s the best. Good with explanations, down to earth conversation.
Published on Sep 1, 2024

Nov 20, 2023
Great experience
Published on Sep 1, 2024

Nov 20, 2023
She was very kind
Published on Sep 1, 2024

Nov 20, 2023
Saw us very fast, handled tricky baby very well
Published on Sep 1, 2024

Nov 20, 2023
Extremely personable, listened to all of patient concerns. Talked through her thought process to help me understand. Took extra labs to rule out illness or possibility of me having to come back.
Published on Sep 1, 2024

Nov 20, 2023
Provides good patient care and seems to be very knowledgeable in her field and includes me in my care plan.
Published on Sep 1, 2024

Nov 20, 2023
She explained why I needed to have the tests done that were done, and treated me like an adult and I really appreciate that. She took the time to answer my questions and alleviate frustrations that I had been having in a similar situation with another doctor associated with a different hospital. My experience with Northwestern compared to the other hospital has been exceptional.
Published on Sep 1, 2024

Nov 20, 2023
Knowledgeable
Published on Sep 1, 2024

Nov 20, 2023
Dr Au is awesome. Great listener and provides good feedback and options
Published on Sep 1, 2024

Nov 20, 2023
Dr Au is always thorough, asks questions, elicits questions, and provides options.
Published on Sep 1, 2024

Nov 20, 2023
Katy was very friendly and thorough. She took the time to answer all of my questions.
Published on Sep 1, 2024

Nov 20, 2023
She asked about me.
Published on Sep 1, 2024