Janice E. Heffernan, APRN, CNP

Internal Medicine

4.9 out of 5

337 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

4.9out of 5(337 Ratings, 159 Comments)

Apr 29, 2024
Janice is very friendly and makes patient visits very efficient!
Published on Sep 1, 2024
Apr 26, 2024
She was very patient, friendly, answered all my questions, and provided suggestions going forward.
Published on Sep 1, 2024
Apr 17, 2024
Answers questions
Published on Sep 1, 2024
Apr 12, 2024
She took out time to explain your concerns
Published on Sep 1, 2024
Apr 10, 2024
She was great and professional
Published on Sep 1, 2024
Apr 9, 2024
This is my second appointment with Janice and she was able to diagnosis my issues almost immediately each time. I believe it’s because she is always actively listening to your concerns. She is attentive, knowledgeable, and very pleasant.
Published on Sep 1, 2024
Apr 6, 2024
Extends herself. Listens, comes up with interesting hypotheses to be tested. Even tho the daily situation can get harried (overload?) is always pleasant, willing to be thorough
Published on Sep 1, 2024
Mar 31, 2024
She was very thorough
Published on Sep 1, 2024
Mar 28, 2024
Good attention
Published on Sep 1, 2024
Mar 21, 2024
She took her time and she explained and recommended me to do other test she was compassionate caring and very smart nurse I felt like I was seeing a doctor she is perfect for Northwestern hospital !!
Published on Sep 1, 2024
Mar 19, 2024
She listened well and made sure to keep the appointment productive
Published on Sep 1, 2024
Mar 19, 2024
She seemed very caring and professional, and answered all my questions
Published on Sep 1, 2024
Mar 15, 2024
Very impressed by her
Published on Sep 1, 2024
Mar 12, 2024
Polite, interested, thorough: answered concerns/questions
Published on Sep 1, 2024
Mar 10, 2024
She is very transparent and explains things well. Feels like she cares.
Published on Sep 1, 2024
Mar 4, 2024
She is fabulous. Professional, attentive, caring, excellent listener, knowledgeable. I respect her enormously.
Published on Sep 1, 2024
Mar 2, 2024
very caring and thorough
Published on Sep 1, 2024
Mar 1, 2024
She was excellent.
Published on Sep 1, 2024
Feb 29, 2024
Really listened. Explained thoroughly and answered all my questions.
Published on Sep 1, 2024
Feb 12, 2024
Thorough and easy to talk to
Published on Sep 1, 2024
Feb 12, 2024
Listened to my description of symptoms, asked relevant questions, discussion options.
Published on Sep 1, 2024
Feb 10, 2024
She is familiar with your case and able to make recommendations.
Published on Sep 1, 2024
Feb 9, 2024
She’s amazing! She’s very well experienced & super patient!
Published on Sep 1, 2024
Feb 8, 2024
CNP Heffernan was thorough, kind, and genuinely took the time necessary to talk through my health. She was deeply knowledgeable in creating a care plan and next steps, and I walked away feeling I received the care I had hoped to receive. I would easily recommend her to anyone seeking internal med/primary care.
Published on Sep 1, 2024
Feb 6, 2024
Professional, concerned and made comfortable that she could help me with my medical needs.
Published on Sep 1, 2024
Feb 5, 2024
Spent time with me addressed all my questions
Published on Sep 1, 2024
Feb 3, 2024
She is very attentive listening to all my concerns
Published on Sep 1, 2024
Jan 31, 2024
She was thorough and clear during my visit. She made sure she addressed all of my concerns.
Published on Sep 1, 2024
Jan 30, 2024
Dr. Heffernan was efficient quick, she was helpful and proactive. She thought ahead to see when a follow up appointment was needed and this reduced the burden on me of scheduling everything. She has great bedside manner and explained everything she was doing and if she was concerned about anything.
Published on Sep 1, 2024
Jan 29, 2024
When told her my health history & fears, she didn't judge me. And when I cried, she asked me if it was okay if she rubbed my arm and she gave me tissues. She was not only knowledgeable, but she was also compassionate. We need more like her in healthcare. Thank you Janice. I'm really glad I was able to see you today!
Published on Sep 1, 2024