James A. Burns, MD

Laryngology

4.9 out of 5

364 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

103 Scheduled Comments

Aug 26, 2024
Extremely knowledgeable and personable.
Scheduled for Jun 11, 2025
Aug 26, 2024
Amazing Doctor. Very informative
Scheduled for Jun 11, 2025
Aug 26, 2024
He was so warm and informative. He seemed to truly care about my problem. He talked with me, not at me, and included my adult son in the decisions. I feel less worried than when I arrived because he outlined his treatment plan, giving me choices. I probably am looking at some difficult days ahead, but I believe I am in good hands.
Scheduled for Jun 11, 2025
Aug 23, 2024
Dr. Burns is an excellent doctor. He explains things well and it appears tthat the surgery was successful from the pictures he scared with me, My polyp was removed and my vocal cords look much cleaner. I will go for my post surgery scope this week and will learn more.
Scheduled for Jun 11, 2025
Aug 23, 2024
He is patient, kind and expertly qualified!
Scheduled for Jun 11, 2025
Aug 22, 2024
Answered all me questions.He did a quick exam after listening to my concerns and developed next steps plan before I left his office.
Scheduled for Jun 11, 2025
Aug 17, 2024
Obviously very competent (I am an MD) and pleasant
Scheduled for Jun 11, 2025
Aug 14, 2024
I appreciated his time and thoughtful discussion on my situation. He gave me information and allowed me to make my decision. Very professional and helpful.
Scheduled for Jun 11, 2025
Aug 14, 2024
Good reputation excellent communicator answers all questions to the best His ability
Scheduled for Jun 11, 2025
Aug 13, 2024
Very smart
Scheduled for Jun 11, 2025
Aug 12, 2024
Dr. Burns was efficient, caring and straight to the point. He has excellent bedside manner and put me completely at ease during our visit! Will definitely refer friends and family to him.
Scheduled for Jun 11, 2025
Aug 12, 2024
Competent and efficient care, clear explanations and direction
Scheduled for Jun 11, 2025
Aug 12, 2024
He was wonderful and Took an amazing care in my health
Scheduled for Jun 11, 2025
Aug 12, 2024
Very confident, made things very clear and straight forward. Great demeaner.
Scheduled for Jun 11, 2025
Aug 8, 2024
Hè was on time and explained
Scheduled for Jun 11, 2025
Aug 5, 2024
The doctor was thorough, very understanding, he listened and explained the exam, his assessment and provided clear guidance for follow up.
Scheduled for Jun 11, 2025
Aug 1, 2024
Very thorough and attentive doctor
Scheduled for May 11, 2025
Aug 1, 2024
A caring professional who takes time with his patients during the visit to answer all my questions
Scheduled for May 11, 2025
Jul 30, 2024
Dr. Burns quickly came up with a plan, executed on it, and kept me informed throughout the encounter.
Scheduled for Jun 11, 2025
Jul 29, 2024
Dr. Burns was absolutely amazing!! One of the most knowledgeable and skilled doctors I’ve ever had the pleasure of meeting. I’ve bounced around between 3 prior ENT offices for various reasons, I had to come to Northwester ENT for a biopsy because one of the other ENT offices (non-NW) couldn’t do it for some reason.
Scheduled for Jun 11, 2025
Jul 28, 2024
He was okay.
Scheduled for May 11, 2025
Jul 24, 2024
Prompt and professional Addressed my issues in a thoughtful manner
Scheduled for May 11, 2025
Jul 24, 2024
He is knowledgeable and caring.
Scheduled for May 11, 2025
Jul 24, 2024
He explained immediately what my issue was, what my course of action should be and with no panic. He also gave me sage advice on other issues I was facing.
Scheduled for May 11, 2025
Jul 23, 2024
Dr. Burns listened to my concerns attentively and took note of each one. He addressed them systematically, responding to each issue individually. Additionally, I had a billing question, which he initially couldn't answer. However, he promptly went to the admissions office to obtain the information for me. Throughout the entire encounter, he displayed patience and professionalism
Scheduled for May 11, 2025
Jul 22, 2024
He is not only a skilled surgeon but a very good at patient care or "bedside manner." Dr. Burns is a great listener and he explains things at a layman's level. These qualities, coupled with his surgical skill make him the doctor that I want.
Scheduled for May 11, 2025
Jul 21, 2024
Dr Burns is knowledgeable and takes time to answer any and all questions.
Scheduled for May 11, 2025
Jul 19, 2024
Knows his business
Scheduled for May 11, 2025
Jul 18, 2024
Doctor had reviewed all my information and was very ready to talk to me about my current concerns. Good listener and talked me through my options. Knew what he was doing with my illness.
Scheduled for May 11, 2025
Jul 15, 2024
Dr Burns Really Is So Thorough in Explaining & then showing you the reason for the issue & how to work with you. K& his team to solve it
Scheduled for May 11, 2025