James A. Burns, MD

Laryngology

4.9 out of 5

364 verified ratings

Patient Reviews

The following ratings and reviews are based on verified patient experiences collected from independently administered surveys. The overall rating is an average of all responses to the survey questions listed below. The ratings and comments submitted by patients reflect their own views and opinions.
Likelihood to Recommend
4.9

103 Scheduled Comments

Oct 23, 2024
He was very good at explaining both what he was doing and why he was doing it and treated me with respect and empathy
Scheduled for Aug 11, 2025
Oct 21, 2024
Dr Burns listens, takes notes, asks questions, and cares about helping you. Even though he couldn’t help me himself, he took the time to organize a therapist to work with me.
Scheduled for Aug 11, 2025
Oct 21, 2024
Knowledgeable. Experienced. Professional
Scheduled for Aug 11, 2025
Oct 19, 2024
Very thorough Listens Offers solutions Lays out next steps
Scheduled for Aug 11, 2025
Oct 17, 2024
I had to have a scope inserted into my nose that the Doctor had to slide down a little to see into my throat. He explained the procedure in a very calming manner and was very gentle with me. I was very nervous and scared to the point of wanting to get up and leave. He told me it was my choice, however, he would like to know what was going on with my throat so he could put my mind at ease. I decided to go ahead with the test and was happy that I did so in the end. He and his assistant were great! He is an excellent teacher and Doctor!
Scheduled for Aug 11, 2025
Oct 16, 2024
Able to explain condition and procedures in layman's terms.
Scheduled for Aug 11, 2025
Oct 16, 2024
Dr. Burns is knowledgeable and he takes time to talk with patients. He was both punctual and accommodating when I was caught in traffic and I had to reschedule for a later time.
Scheduled for Aug 11, 2025
Oct 14, 2024
He seemed genuine and so did his team
Scheduled for Aug 11, 2025
Oct 14, 2024
Dr Burns is a smart and very caring.doctor. He answered all my questions and reassured me that everything looked healthy.
Scheduled for Aug 11, 2025
Oct 10, 2024
Dr Burns is a stand up, caring and qualified man!
Scheduled for Aug 11, 2025
Oct 8, 2024
He is magnificent!!!!!!!’nnn
Scheduled for Aug 11, 2025
Oct 8, 2024
Same as above. Very thorough and answered all my questions.
Scheduled for Aug 11, 2025
Oct 7, 2024
He was able to do what my previous surgeon (from another health system) was not; he completely removed a mass that had been operated on twice before and had continued to grow. Not only is the mass gone, but my voice is getting stronger every day as my throat heals.
Scheduled for Aug 11, 2025
Sep 27, 2024
Dr. Burns was easy to speak with and answered every question. He explained the procedure and the expected outcome. I chose him because of his specific experience and am very glad I did.
Scheduled for Jul 11, 2025
Sep 27, 2024
Thorough and really good at explaining things
Scheduled for Jul 11, 2025
Sep 21, 2024
The Dr. Was straight with me and I felt he knew I had gone through this procedure before. He insured me that he would make sure he corrected the problem.
Scheduled for Jul 11, 2025
Sep 19, 2024
Very informative. Excellent interaction.
Scheduled for Jul 11, 2025
Sep 17, 2024
Professional explains everything clearly. Spends time with patients
Scheduled for Jul 11, 2025
Sep 16, 2024
Nicest Dr and felt really at home, and so easy to talk to.
Scheduled for Jul 11, 2025
Sep 11, 2024
What he has done for my boyfriend in such a short time was nothing short of AMAZING!
Scheduled for Jul 11, 2025
Sep 11, 2024
He is knowledgeable and respectful, very open about what isn’t in his specialty, and has been very encouraging. I have had 4 excellent appointments with him so far.
Scheduled for Jul 11, 2025
Sep 10, 2024
First time seeing an ENT MD and I’m glad it’s with Dr Burns. He explained everything well and very pleasant.
Scheduled for Jul 11, 2025
Sep 9, 2024
Very competent and confident, caring and innovative. Would highly recommend!
Scheduled for Jul 11, 2025
Sep 5, 2024
Dr. Burns was kind, attentive and made sure that all of my questions were answered. He put me and my family member at ease. We feel very comfortable with his care.
Scheduled for Jul 11, 2025
Sep 4, 2024
See above. Gentle, kind, efficient, straight forward in providing information.
Scheduled for Jul 11, 2025
Sep 4, 2024
Explains things well, eager to clarify if needed. Great bedside manner.
Scheduled for Jul 11, 2025
Sep 2, 2024
Excellent doctor- care, knowledge and approachable.
Scheduled for Jul 11, 2025
Aug 29, 2024
Very kind, personable, caring, explains everything in terms you understand, prompt and very accommodating-
Scheduled for Jul 11, 2025
Aug 28, 2024
Great listener, addressed all concerns, hand wrote me a plan
Scheduled for Jun 11, 2025
Aug 27, 2024
Dr. Burns is excellent
Scheduled for Jun 11, 2025