Wound Treatment Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
392 verified ratings
392 Ratings, 234 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently high praise for surgeons at the Alpena Wound Treatment Center emphasizes compassionate, professional, and skilled care. Patients frequently note clear explanations, strong bedside manner, thorough surgical technique (hernia, colonoscopy, EGD, breast cancer surgery), and successful outcomes — including life-saving procedures. Staff and office efficiency are often commended. Several comments highlight quick scheduling and coordination of referrals. Overall sentiment is overwhelmingly positive, centered on trust, competence, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 13, 2026
Thomas Thornton, M.D.
great Dr and nirses
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Well taken care of .
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
It's just fine
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
One person in office didn’t seem to be as caring or seem to be as compassionate about the situation as I thought they would be
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Great doctor. Very professional and understanding for what can be an embarrassing condition. Made it very clear on how to treat the condition and gave benchmarks needed for healing and when to get call back if not met.
Feb 22, 2026
Professional kind, listens and answers at your level of understanding. Not hurried, sits looks you in the eye, focused. We have a good person here and well qualified.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Dr is a gentleman and a professional. Listens not hurried and answers at your level of understanding.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Very personable, easy to speak with and listens to what you have to say. Office skills are impeccable. Awaiting for my procedures. Very confident I’m in good hands.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
He really cares about your health
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Go with Thornton
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Yes I will refer to a family or friend always the doctor is the best I gave him a 100%, thank you so much doctor keep up the good work
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them seeing Dr Paulsell
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
He is respectful..
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend this Dr. and his office.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the office was polite and professional.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Great surgeon, thorough with information about surgery and what to expect after. Answered all questions.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and has great bedside manner.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
He & his staff are very friendly & very nice. He's a good Dr.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
He was such a nice and kind Dr! I would tell others to go to him.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
It was a good experience. I would highly recommend
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Absolutely would recommend him for any surgical needs
Jan 24, 2026
What would you tell family and friends about your experience with this provider?
Very well
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Dr.Paulsell and nurse Jenny as well as the receptionist are friendly and conduct themselves very professionally. Dr Paulsell has a great bedside manner.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend him
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
No [removed profanity].. Doc would let you know.. what is going on.. also a plan to fix the problems. Very kind and to the point. Would definitely go back. Let doc work on me anytime... Grate bedside and explain everything he is going to do to fix the problem... Is definitely the best surgical doctor in Alpena... BIG THANK YOU DOC..
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
Dr.Pailsel is very comfortable to talk to , & always addresses your health concerns interested you can.understand, highly recommend him!
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Passionate, caring, skilled, knowledgeable [removed inappropriate language]
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Great Dr. very professional
Jan 16, 2026
Great Dr. very professional
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Given easy to understand explanations . Staff always had a great attitude with a little wit which is always appreciated. Surgery was so easy I wasn’t even sure it happened. I would like to thank everyone involved for an awesome experience.
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Alsome Dotor top notch in my book
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
He wasn't able to do my procedure but recommended a GI doctor. He called the doctor and then called me back within a half an hour and got me set up. Very happy with my experience there.
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
Everything went good
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
Very good service very helpful concerning my questions have only been seen once and extremely satisfied
Jan 9, 2026
What would you tell family and friends about your experience with this provider?
A+
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
I would recommend Dr Thornton.
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Good
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
Dr. Pausal professional and friendly. He took the time to listen and respond to my concerns.
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
He did a wonderful job on my surgery! I’m feeling great already! Would recommend!
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
You'd be well taken care of!
Dec 24, 2025
What would you tell family and friends about your experience with this provider?
He is a excellent doctor polite and listens to how you feel and your concerns
Dec 21, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thornton provided valuable information and reviewed previous test results to help me know about my new diagnosis and the next steps in my treatment. I cannot thank Dr. Thornton enough for his knowledge and care he provided.
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thorton was kind and explained my situation that I could understand. I would share with others of his kindness and recommend him if needed.
Dec 17, 2025
What would you tell family and friends about your experience with this provider?
I received excellent care and Dr. Thornton was very professional and personable.
Dec 12, 2025
What would you tell family and friends about your experience with this provider?
This Surgeon saved my life. He explained everything to my husband. He come to my Hospital room and explained to me. EVERY day I was in the Hospital He or someone on his staff visited in person checked me
Dec 10, 2025
What would you tell family and friends about your experience with this provider?
Extremely efficient! Appointment was next business day. I was in and out before my actual appointment time.
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Great experience
Dec 6, 2025
What would you tell family and friends about your experience with this provider?
Very good surgeon, answers questions, nice guy with a good sense of humor.
Dec 5, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thornton did an excellent job with my hernia surgery repair. I highly recommend him.