Wound Treatment Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
395 verified ratings
395 Ratings, 246 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently high praise for surgeons at the Alpena Wound Treatment Center emphasizes compassionate, professional, and skilled care. Patients frequently note clear explanations, strong bedside manner, thorough surgical technique (hernia, colonoscopy, EGD, breast cancer surgery), and successful outcomes — including life-saving procedures. Staff and office efficiency are often commended. Several comments highlight quick scheduling and coordination of referrals. Overall sentiment is overwhelmingly positive, centered on trust, competence, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 20, 2026
Thomas Thornton, M.D.
What would you tell family and friends about your experience with this provider?
Excellent. Gave excellent advice.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Very professional, respectful, efficient, and fun loving staff. If you want it done right the first time, this is the place to go.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Great personality, kind and attentive.
May 11, 2026
What would you tell family and friends about your experience with this provider?
So far, so good. No issues.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Outstanding surgeon and staff. Recommend him and his team 100%
May 3, 2026
What would you tell family and friends about your experience with this provider?
He is very caring and listens earnestly to concerns.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Very professional.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
We have nothing but the best Dr in alpena
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor. Would trust him with any decision he would recommend
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Wonderful staff
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent care via a VERY caring doctor.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
I like Dr T.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Good job
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
I enjoyed my visit and during that visit I felt heard and acknowledged for my concerns. Answered all my questions and made me feel comfortable.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Nice doctor and staff. On time with little or no wating. Very satisfied.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Very good
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Michael Paulsell is an excellent surgeon. Also, he performs my colonoscopies and endoscopic procedures whenever needed and he’s very thorough with his exams. I would recommend him to any one of my family members, friends, or anyone in need of his expertise. In my opinion, he’s one of the best surgeons in the state of Michigan.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
This office is very helpful, understanding, caring about you issues. Always have a smile.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
The care I received was courteous and thorough. Unfortunately I had previous appointments with his colleagues that were both canceled which delayed my care by weeks. By the time I was finally seen the situation was exacerbated and very painful. But the care I received from Micheal was excellent.
Apr 3, 2026
What would you tell family and friends about your experience with this provider?
Very helpful, understanding and knowledgeable .
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
very good
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
He's great
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
He cares about his patients.
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Very professional yet down to earth. I would highly recommend to family and friends.
Mar 29, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider positive and energetic in all areas.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Paulsell was very kind and down to earth during, after, and prior to my surgery. He listened to my concerns and answered my questions. Face to face contact instead of someone glued to a computer screen!
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
the visit went very well, I got the information I needed. i i
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I wasn’t feeling well so I didn’t really tell Dr. all that was bothering me, although I did tell him I was having low abdominal pain. Since I said I also had constipation he recommended an over the counter medication. I wish I’d discussed more problems with him, my fault
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
He is so kind and caring.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Very helpful with explaining what was going on with me.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
The provider is great, his staff in the front office not so much. Giving people false hope and wasting their time and money.
Mar 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Thornton is awesome. He listens to what you have to say and is very courteous!
Mar 13, 2026
great Dr and nirses
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor/Surgeon. Very professional and never in a rush. Always answered any questions I had and explained fully next treatment steps.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Good
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
He is very kind and listened to my concerns
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very Professional & Welcoming
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
My experience with The doctor was excellent. Not only in his office but at the hospital as well. also want to say the hospital has greatly changed since Midmichigan took over. Have been hospitalized several times and this was my best experience. Everyone keep up the good work.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Pausell is wonderful. Listens and has compassion. Excellent service
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
compassion and care are definitely the most important qualities of Dr Thornton.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
He’s very understanding and knowledgeable
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thornton was easy to talk to about the symptoms and to share my concerns.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Well taken care of .
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
I totally recommend from the past and now
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Real satisfied with my experience
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff are patient, caring, supportive. Address the issue with you explained very well. Great with smile.