Wound Treatment Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
405 verified ratings
405 Ratings, 246 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently high praise for surgeons at the Alpena Wound Treatment Center emphasizes compassionate, professional, and skilled care. Patients frequently note clear explanations, strong bedside manner, thorough surgical technique (hernia, colonoscopy, EGD, breast cancer surgery), and successful outcomes — including life-saving procedures. Staff and office efficiency are often commended. Several comments highlight quick scheduling and coordination of referrals. Overall sentiment is overwhelmingly positive, centered on trust, competence, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 2, 2026
Thomas Thornton, M.D.
What would you tell family and friends about your experience with this provider?
very good
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
He's great
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
He cares about his patients.
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Very professional yet down to earth. I would highly recommend to family and friends.
Mar 29, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider positive and energetic in all areas.
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
Dr. Paulsell was very kind and down to earth during, after, and prior to my surgery. He listened to my concerns and answered my questions. Face to face contact instead of someone glued to a computer screen!
Mar 28, 2026
What would you tell family and friends about your experience with this provider?
the visit went very well, I got the information I needed. i i
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
I wasn’t feeling well so I didn’t really tell Dr. all that was bothering me, although I did tell him I was having low abdominal pain. Since I said I also had constipation he recommended an over the counter medication. I wish I’d discussed more problems with him, my fault
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
He is so kind and caring.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Very helpful with explaining what was going on with me.
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
The provider is great, his staff in the front office not so much. Giving people false hope and wasting their time and money.
Mar 17, 2026
What would you tell family and friends about your experience with this provider?
Dr Thornton is awesome. He listens to what you have to say and is very courteous!
Mar 13, 2026
great Dr and nirses
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent Doctor/Surgeon. Very professional and never in a rush. Always answered any questions I had and explained fully next treatment steps.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Good
Mar 12, 2026
What would you tell family and friends about your experience with this provider?
He is very kind and listened to my concerns
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
Very Professional & Welcoming
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
My experience with The doctor was excellent. Not only in his office but at the hospital as well. also want to say the hospital has greatly changed since Midmichigan took over. Have been hospitalized several times and this was my best experience. Everyone keep up the good work.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Pausell is wonderful. Listens and has compassion. Excellent service
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
compassion and care are definitely the most important qualities of Dr Thornton.
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
He’s very understanding and knowledgeable
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thornton was easy to talk to about the symptoms and to share my concerns.
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
Well taken care of .
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
I totally recommend from the past and now
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Real satisfied with my experience
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Doctor and staff are patient, caring, supportive. Address the issue with you explained very well. Great with smile.
Feb 25, 2026
What would you tell family and friends about your experience with this provider?
It's just fine
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
One person in office didn’t seem to be as caring or seem to be as compassionate about the situation as I thought they would be
Feb 23, 2026
What would you tell family and friends about your experience with this provider?
Great doctor. Very professional and understanding for what can be an embarrassing condition. Made it very clear on how to treat the condition and gave benchmarks needed for healing and when to get call back if not met.
Feb 22, 2026
Professional kind, listens and answers at your level of understanding. Not hurried, sits looks you in the eye, focused. We have a good person here and well qualified.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Dr is a gentleman and a professional. Listens not hurried and answers at your level of understanding.
Feb 21, 2026
What would you tell family and friends about your experience with this provider?
Very personable, easy to speak with and listens to what you have to say. Office skills are impeccable. Awaiting for my procedures. Very confident I’m in good hands.
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
He really cares about your health
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Go with Thornton
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Yes I will refer to a family or friend always the doctor is the best I gave him a 100%, thank you so much doctor keep up the good work
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
I would recommend them seeing Dr Paulsell
Feb 8, 2026
What would you tell family and friends about your experience with this provider?
He is respectful..
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
I highly recommend this Dr. and his office.
Feb 7, 2026
What would you tell family and friends about your experience with this provider?
Everyone at the office was polite and professional.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Great surgeon, thorough with information about surgery and what to expect after. Answered all questions.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and has great bedside manner.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
He & his staff are very friendly & very nice. He's a good Dr.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
He was such a nice and kind Dr! I would tell others to go to him.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
It was a good experience. I would highly recommend
Jan 30, 2026
What would you tell family and friends about your experience with this provider?
Absolutely would recommend him for any surgical needs
Jan 24, 2026
What would you tell family and friends about your experience with this provider?
Very well
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Dr.Paulsell and nurse Jenny as well as the receptionist are friendly and conduct themselves very professionally. Dr Paulsell has a great bedside manner.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend him
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
No [removed profanity].. Doc would let you know.. what is going on.. also a plan to fix the problems. Very kind and to the point. Would definitely go back. Let doc work on me anytime... Grate bedside and explain everything he is going to do to fix the problem... Is definitely the best surgical doctor in Alpena... BIG THANK YOU DOC..