Wound Treatment Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
390 verified ratings
390 Ratings, 241 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently high praise for surgeons at the Alpena Wound Treatment Center emphasizes compassionate, professional, and skilled care. Patients frequently note clear explanations, strong bedside manner, thorough surgical technique (hernia, colonoscopy, EGD, breast cancer surgery), and successful outcomes — including life-saving procedures. Staff and office efficiency are often commended. Several comments highlight quick scheduling and coordination of referrals. Overall sentiment is overwhelmingly positive, centered on trust, competence, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jun 27, 2026
Michael Paulsell, M.D.
What would you tell family and friends about your experience with this provider?
Good doctor. Took care of me.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, excellent staff, excellent service !!
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Thornton's nurse that took me in the room and did the general information was not very friendly. Very short and cold.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Good listener and engaged with patient…..
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Very favorable and personable care-
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
He's a great at his job and would recommend him
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
Yes very friendly people
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
This time around, we had a great experience. Dr Thornton was called in to do the surgery that was necessary to save my step daughter’s life. He made sure that he answered all four thousand questions we had. Dr and his team were supportive and helped us to help our daughter with everything she needed for recovery. They truly stood with us and were supportive throughout the whole process. 10 out of ten recommend.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
The best great doctor and staff
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent help and listened to questions!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
That they all are very caring and respectful and I would recommend Dr. Thornton to all my family and friends and those who inquire about him.
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
Excellent service. From the way the office is run efficiently to the quality of the surgery itself No worries going there
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Yes I would they care and would tell my family and friends to see them
Jun 6, 2026
What would you tell family and friends about your experience with this provider?
Would recommend this office to anyone
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
Everything was done as expected. Great doctor & staff
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Excellent care from Dr. Thornton and nurse April. Office staff friendly.
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Drs attitude and knowledge was a very good feeling of resurance of whats going on. Thanks
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
Dr.Thorton is an excellent doctor but he is slightly overwhelmed by the number of patients and it will take a long time to see him.
Jun 1, 2026
What would you tell family and friends about your experience with this provider?
He is so kind and caring.
May 31, 2026
What would you tell family and friends about your experience with this provider?
Got in quickly
May 20, 2026
What would you tell family and friends about your experience with this provider?
Excellent. Gave excellent advice.
May 19, 2026
What would you tell family and friends about your experience with this provider?
Very professional, respectful, efficient, and fun loving staff. If you want it done right the first time, this is the place to go.
May 18, 2026
What would you tell family and friends about your experience with this provider?
Great personality, kind and attentive.
May 15, 2026
What would you tell family and friends about your experience with this provider?
I would encourage them to go to Doctor Thorton!
May 11, 2026
What would you tell family and friends about your experience with this provider?
So far, so good. No issues.
May 9, 2026
What would you tell family and friends about your experience with this provider?
Outstanding surgeon and staff. Recommend him and his team 100%
May 3, 2026
What would you tell family and friends about your experience with this provider?
He is very caring and listens earnestly to concerns.
May 1, 2026
What would you tell family and friends about your experience with this provider?
Very professional.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
We have nothing but the best Dr in alpena
Apr 26, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor. Would trust him with any decision he would recommend
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Wonderful staff
Apr 23, 2026
What would you tell family and friends about your experience with this provider?
Excellent care via a VERY caring doctor.
Apr 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent doctor
Apr 17, 2026
What would you tell family and friends about your experience with this provider?
I like Dr T.
Apr 15, 2026
What would you tell family and friends about your experience with this provider?
Very professional and courteous.
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Excellent care
Apr 14, 2026
What would you tell family and friends about your experience with this provider?
Good job
Apr 12, 2026
What would you tell family and friends about your experience with this provider?
I enjoyed my visit and during that visit I felt heard and acknowledged for my concerns. Answered all my questions and made me feel comfortable.
Apr 11, 2026
What would you tell family and friends about your experience with this provider?
Nice doctor and staff. On time with little or no wating. Very satisfied.
Apr 10, 2026
What would you tell family and friends about your experience with this provider?
Very good
Apr 9, 2026
What would you tell family and friends about your experience with this provider?
Dr. Michael Paulsell is an excellent surgeon. Also, he performs my colonoscopies and endoscopic procedures whenever needed and he’s very thorough with his exams. I would recommend him to any one of my family members, friends, or anyone in need of his expertise. In my opinion, he’s one of the best surgeons in the state of Michigan.
Apr 8, 2026
What would you tell family and friends about your experience with this provider?
This office is very helpful, understanding, caring about you issues. Always have a smile.
Apr 4, 2026
What would you tell family and friends about your experience with this provider?
The care I received was courteous and thorough. Unfortunately I had previous appointments with his colleagues that were both canceled which delayed my care by weeks. By the time I was finally seen the situation was exacerbated and very painful. But the care I received from Micheal was excellent.
Apr 3, 2026
What would you tell family and friends about your experience with this provider?
Very helpful, understanding and knowledgeable .
Apr 2, 2026
What would you tell family and friends about your experience with this provider?
very good
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
He's great
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
He cares about his patients.
Mar 30, 2026
What would you tell family and friends about your experience with this provider?
Very professional yet down to earth. I would highly recommend to family and friends.
Mar 29, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider positive and energetic in all areas.