Wound Treatment Center: Alpena
1501 W. Chisholm Street
Alpena, MI 49707 Directions
4.9 out of 5
357 verified ratings
357 Ratings, 220 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Consistently high praise for surgeons at the Alpena Wound Treatment Center emphasizes compassionate, professional, and skilled care. Patients frequently note clear explanations, strong bedside manner, thorough surgical technique (hernia, colonoscopy, EGD, breast cancer surgery), and successful outcomes — including life-saving procedures. Staff and office efficiency are often commended. Several comments highlight quick scheduling and coordination of referrals. Overall sentiment is overwhelmingly positive, centered on trust, competence, and patient-centered communication.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 11, 2026
Michael Paulsell, M.D.
One of the most respected doctors I know! His care is beyond great! I wish all Doctors had what he brings forth in care!
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
I’d recommend this provider to anyone. He was thorough and well spoken. Also very knowledgeable about my situation
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Friendly & thorough
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
That he is a very good Doctor and his office staff are really nice and professional .
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Dr Paulsell is very personable, friendly, and efficient. My procedure was quite painful but he made very sure I was as comfortable as possible and was very patient with me
Sep 17, 2026
What would you tell family and friends about your experience with this provider?
Timely appointments, attention to detail, caring.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
He was very understanding and explained everything.
Sep 16, 2026
What would you tell family and friends about your experience with this provider?
That Dr. Thornton and his staff care about their patients, and do an outstanding job at what they do.
Sep 12, 2026
What would you tell family and friends about your experience with this provider?
Great experience
Sep 9, 2026
What would you tell family and friends about your experience with this provider?
He seemed very interested in what was my problem and figured out what the next step is to do. Thank you so much.
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
Dr. Paulsell is an amazing Dr. And surgeon. His care and compassion is above and beyond. I am blessed to have found Dr. Paulsell and to receive his extraordinary care. I would give him 20 stars if that was available as a grade. I pray that he continues his practice here for the next 30 years. And I don't say these comments light heatedly. Best doctor that has ever treated me. Thank God he is here
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Dr. Michael Paulsell ,is very professional communication with the patient is excellent a very caring, he listens to what the patient has to say he is a great Dr. an I’ll be back to see Dr Paulsell again .
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
It was very pleasant and very informative
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
I will always return to Dr. Thornton for my medical needs.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
No waiting, biopsy done quickly, no pain - friendly and efficient.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
I had a good experience. I would recommend their services.
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
Wonderful experience with Dr Thornton. I would definitely recommend him to others.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
I would recommend him and his staff anytime for anything they need done
Aug 19, 2026
Very pleasant and thorough doctor.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thornton is a very good doctor, he's thorough and explains things well and also listens and answers your question and concerns.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
He listens and actually cares. I never felt blown off. He could tell I was nervous and made it a point to go over what was going to happen. By the time I left his office I felt less anxious about what I needed done.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Great people.
Aug 19, 2026
What would you tell family and friends about your experience with this provider?
Super nice dr and staff
Aug 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent surgeon.
Aug 12, 2026
What would you tell family and friends about your experience with this provider?
That they All care about their patients, and are quick in dealing with the issues.
Aug 7, 2026
What would you tell family and friends about your experience with this provider?
He knows his job. Great dr.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
A very smart an caring doctor for I only met the doctor once
Jul 20, 2026
What would you tell family and friends about your experience with this provider?
Hes a caring , knowledgeable surgeon.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
They treat you with respect and privacy and the dr is very efficient and knowledgeable about my case
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
He was very kind and concerned , explained what was happening and why I was having surgery.
Jul 16, 2026
Excellent doctor don't think I could have found a better surgeon extremely caring. Thank you Doctor Paulsell
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Experience was great, no issues.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Very professional.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Dr. Thornton provided information to help me make a difficult decision regarding my health and next steps to take. Thank you for being so conservative in your treatment for my particular case.
Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jul 5, 2026
What would you tell family and friends about your experience with this provider?
Outstanding care and treatment
Jul 4, 2026
What would you tell family and friends about your experience with this provider?
Dr Paulsell is always very professional and friendly. I always have many extra questions and he takes the time to answer them. Which makes me feel confident that he is doing his best to help me and make sure I understand my health issues. That really means a lot, some doctors seem to rush you and not really pay much attention to what you're saying which can be very frustrating. He also does an excellent job with my stitches, leaving very minimal scarring . I highly recommend him. The staff is all very friendly and professional also.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Good doctor. Took care of me.
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Excellent care, excellent staff, excellent service !!
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Dr Thornton's nurse that took me in the room and did the general information was not very friendly. Very short and cold.
Jun 20, 2026
What would you tell family and friends about your experience with this provider?
Good listener and engaged with patient…..
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
Very favorable and personable care-
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
He's a great at his job and would recommend him
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
Yes very friendly people
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
This time around, we had a great experience. Dr Thornton was called in to do the surgery that was necessary to save my step daughter’s life. He made sure that he answered all four thousand questions we had. Dr and his team were supportive and helped us to help our daughter with everything she needed for recovery. They truly stood with us and were supportive throughout the whole process. 10 out of ten recommend.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
The best great doctor and staff
Jun 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent help and listened to questions!
Jun 10, 2026
What would you tell family and friends about your experience with this provider?
That they all are very caring and respectful and I would recommend Dr. Thornton to all my family and friends and those who inquire about him.