Wound Treatment Center: Alpena

1501 W. Chisholm Street

Alpena, MI 49707 Directions

(989) 356-8075

4.9 out of 5

384 verified ratings

384 Ratings, 235 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 6, 2025
Excellent Care by Dr Pausell and his staff.

Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Dr Thornton is excellent and listened with intent and answered all my questions. 5 stars from me.

Aug 26, 2025
What would you tell family and friends about your experience with this provider?
Excellent care.. Great Surgeon.

Aug 24, 2025
What would you tell family and friends about your experience with this provider?
Dr. Michael Paulsell is an excellent surgeon. He has always done my colonoscopies and EGD procedures. He does a biopsy when needed and any other follow up procedure he deems necessary to make a definitive diagnosis. He always schedules a follow up appointment to discuss my test results with me in person, informs me of my treatment care options and prescribes whatever medication he determines will help. Dr. Paulsell is excellent and I plan on staying with him for any procedures I may need in the future, which would be within the realm of his expertise. Also, I always recommend him to any of my friends, family, and anyone else in need of his profession.

Aug 23, 2025
What would you tell family and friends about your experience with this provider?
Excellent experience

Aug 23, 2025
What would you tell family and friends about your experience with this provider?
I treated like a family member!

Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Never had to set and wait alone time to see doctor doctor lessons to what you tell him very much appreciate I trust him as my surgeon

Aug 21, 2025
What would you tell family and friends about your experience with this provider?
Timely

Aug 19, 2025
What would you tell family and friends about your experience with this provider?
He excellent doctor and the staff are wonderful

Aug 15, 2025
What would you tell family and friends about your experience with this provider?
NM very clean staff all ways kkind

Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Very professional and always appreciated

Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Everything went well. No surprises .

Aug 15, 2025
What would you tell family and friends about your experience with this provider?
Vary nice and professional

Aug 14, 2025
What would you tell family and friends about your experience with this provider?
Very nice

Aug 14, 2025
What would you tell family and friends about your experience with this provider?
Wonderful,knowledgeable,caring experience!

Aug 13, 2025
The best possible

Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Very friendly, wanted to get to know me. Not just a patient/number.

Aug 13, 2025
What would you tell family and friends about your experience with this provider?
They responded very quickly to my request for a consult. I had an appointment within a week.

Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Very good

Aug 13, 2025
What would you tell family and friends about your experience with this provider?
I'm very satisfied with Dr. Thornton and his staff.

Aug 13, 2025
What would you tell family and friends about your experience with this provider?
Professional

Aug 8, 2025
What would you tell family and friends about your experience with this provider?
Good listener but talked just a bit too fast.

Aug 7, 2025
What would you tell family and friends about your experience with this provider?
A friendly professional physician who I trust and value.

Aug 6, 2025
What would you tell family and friends about your experience with this provider?
He performed a very thorough and complete exam and answered all my questions in a manner I could easily understand.

Aug 6, 2025
What would you tell family and friends about your experience with this provider?
Good surgeon.

Aug 3, 2025
What would you tell family and friends about your experience with this provider?
Dr Pausell is a very caring surgeon. Listens to everything you have to say. Great bedside manner

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thornton is a great surgeon. He listens and respects his patients. The office staff is friendly and helpful. I would highly recommend Dr. Thornton. I wish all Providers had his genuine concern and care that he provides.

Jul 25, 2025
What would you tell family and friends about your experience with this provider?
Would definitely recommend him and his staff

Jul 19, 2025
What would you tell family and friends about your experience with this provider?
Excellent Care always

Jul 19, 2025
What would you tell family and friends about your experience with this provider?
The check-in process was easy enough. I was assigned a room by the nurse to go sit in. The wait time to be seen was abnormal to me. After a period of time, I just left the room without being seen and went home.

Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Great doctor, explained everything in way you can understand.

Jul 18, 2025
What would you tell family and friends about your experience with this provider?
excellent

Jul 18, 2025
What would you tell family and friends about your experience with this provider?
Great service

Jul 17, 2025
What would you tell family and friends about your experience with this provider?
I recommend Dr Thornton even though he went to [ ] and not [ ], LOL Seriously, I am so pleased with him and his staff and all the care I had at the Alpena Hospital. I can't say enough confidence I have in Dr Thornton, His staff and the Alpena Hospital

Jul 16, 2025
What would you tell family and friends about your experience with this provider?
I would recommend this office branch to friends and family. Helpful and also quick service ….

Jul 12, 2025
What would you tell family and friends about your experience with this provider?
I have great confidence in Dr paulsell from past surgery. He is also very comforting to talk to.

Jul 12, 2025
What would you tell family and friends about your experience with this provider?
Professional staff. Scheduled the appointment quickly. Scheduled outpatient surgery within a short amount of time.

Jul 12, 2025
What would you tell family and friends about your experience with this provider?
That they are efficient and kind usually get appointments in a timely manner and not much of a wait time

Jul 11, 2025

Jul 11, 2025
What would you tell family and friends about your experience with this provider?
The best

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Top notch

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Excellent care and friendliness!

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Dr Paulsel is always very attentive & kind. He makes sure that you understand everything. He makes sure to ask about your current health condition.

Jun 29, 2025
What would you tell family and friends about your experience with this provider?
Would recommend him highly.

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
It was great, would highly recommend

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
I owe Dr my life

Jun 26, 2025
What would you tell family and friends about your experience with this provider?
I would highly recommend!

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Very professional and caring

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Doctor Thornton made me feel comfortable as I was nervous

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Dr. Thornton and staff are amazing!