Baptist Primary Care - Wells Road
1731 Wells Road, Suite 120
Orange Park, FL 32073 Directions
4.9 out of 5
1,732 verified ratings
1,732 Ratings, 977 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
MARTINEZ-HEATH, MAIA W
Everyone is friendly
It is clean
Jan 24, 2026
Out standing service.
Jan 24, 2026
It’s clean cheerful and friendly
Jan 23, 2026
Very friendly staff. The nurses listen and pay close attention to you. They explain everything and go over your records with you. The doctors listen and explain everything in easy to understand language so you're not wondering later what's actually going on..
Jan 23, 2026
Friendly staff, Great Dr. And short wait time.
Jan 22, 2026
Everything, minimal people in waiting room, never wait more than 3 minutes to be called back. Very clean facility and very nice nursing staff! I saved the best for last. Dr. Raspa is the best doctor i have ever had. He's knowledgeable, can be funny, knows when to be serious. Dr. Raspa is my all time favorite, he is the real and only reason I go there.
Jan 22, 2026
Both Dr's I've seen are great, they listen
Jan 21, 2026
They are friendly, caring, as well as professional. They listen to their patients and do all they can to meet the needs of their patients.
Jan 20, 2026
Returning from a four week trip out-of-country with a respiratory issue, I was grateful to be seen on very short notice. My Primary Care Physician (Dr. [last name]) was not available so I met with Dr. Martinez-Heath. I had a productive conversation and visit. I have received my prescriptions and am continuing to improve.
This was my first time to use a PRN Physician and I was very impressed. I appreciate the flexibility this service provides and will not hesitate to use again when needed.
Jan 19, 2026
Everyone was so sweet and helpful 💗 I love the Dr that helped me.she actually took the time and to be very kind
Jan 18, 2026
Everyone is nice, friendly and helpful
Jan 17, 2026
Dr Raspa and staff are grea
Jan 16, 2026
Love Dr. Raspa and all the staff are great
Jan 16, 2026
FRIENDLY STAFF, EFFICIENT’ORGANIZED. VERY SATISFIED WITH PHYSICIAN INTERACTION.
Jan 16, 2026
Whole facility and staff.
Jan 15, 2026
The nurses and staff are very professional and Dr, Chan is an excellent physician.
Jan 14, 2026
Friendly staff, clean facility, runs on time
Jan 14, 2026
Efficient!
Jan 12, 2026
Always available help with my needs
Jan 11, 2026
Kindness
Jan 11, 2026
Friendly Staff.
Jan 11, 2026
Nice Medical Team
Jan 11, 2026
Everyone is polite, courtesy efficient and I sense an atmosphere of togetherness. I have always had a very good experience.
Jan 10, 2026
Helpful and friendly staff.
Jan 10, 2026
Everything,everyone in the office is very professional and kind .They treat everyone with respect
Jan 10, 2026
Polite, friendly,knowledgeable,efficient
Jan 10, 2026
Very professional and kind. Easy to schedule appointments
Jan 9, 2026
No complaints at all.
Jan 7, 2026
The staff is always kind and in an excellent mood. I love talking with my doctor; she is fantastic.
Jan 5, 2026
The office is always clean and the staff is very friendly. Very efficient and our doctor is very thorough and knowledgeable. So glad we found this doctor and this office.
Jan 4, 2026
Very good at explaining your health issues. Knowledgeable and very good bedside manner.
Jan 2, 2026
How kind and helpful the staff and doctors are
Jan 2, 2026
Friendly staff, clean overall the everyone is nice and helpful. Dr Raspa is the best he leason to what I have to say and does not push drugs on you.
Jan 2, 2026
Very clean, spacious, near 295 and outstanding friendly staff.
Jan 2, 2026
The very professional way the girls at the front desk handle things. They are also very friendly.
Jan 2, 2026
The kindness and care that each employee from check-in, medical assistant, physician to check out offers me. Dr Chan is an amazing doctor who takes the time to listen to your concerns and needs. She wants to do what’s best for you! I am so thankful I made the decision in August to choose Baptist Health Wells Road location. I moved to Orange Park from out of state six years ago. I had not been happy with the healthcare practice I had chosen when I moved here in 2020. As a patient you want to know you are given the same care and treatment that the medical staff would give to their family. That was my expectation but that is not the care I received from the previous practice. I would highly recommend Dr Chan and her staff to anyone looking for a new practice.
Dec 31, 2025
They are attentive and friendly.
Dec 31, 2025
Reception spacious, clean and tidy. All the staff I met were friendly, easy to talk with, knowledgeable and unhurried. The atmosphere was secure and comfortable.
Dec 31, 2025
Caring and understanding always listen and ready to help friendly staff. DR Raspa would highly recommend him.
Dec 31, 2025
Everyone is very helpful and friendly
Dec 30, 2025
You can always speak to someone on the phone when you call the office.
The staff is friendly and helpful.
We like our Dr.
We were sorry to hear that Kelly, the nurse practitioner was no longer at the office. She was excellent!
Dec 29, 2025
Everything. The Staff is fabulous. Office is clean and inviting. Staff is Eager to help. I feel welcomed. Love my Dr’s. I know my Dr is looking out for me and so is the staff. I feel lucky. I count my blessings. It takes all of us to be a Team. Thank you, Thank you.
Dec 28, 2025
Everything!
Dec 28, 2025
Friendly and responsive staff.
Dec 26, 2025
Short wait times, friendly staff, good doctor (Raspa), convenient location.
Dec 24, 2025
The office is great. And Dr. Raspa is fantastic
Dec 22, 2025
The staff and doctor
Dec 22, 2025
Clean efficient and the personnel is on the ball.
Dec 21, 2025
My doctor is the greatest!! Staff are the best!!
Dec 21, 2025
Location, doctor,office