Baptist Primary Care - Wells Road

1731 Wells Road, Suite 120

Orange Park, FL 32073 Directions

(904) 376-4910

www.baptistjax.com

4.9 out of 5

586 verified ratings

586 Ratings, 316 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 22, 2024
Robert Raspa, MD
Love Dr. Raspa, hes the greatest. The whole staff in the wells road office is great, always helpful. I needed a same day appointment and got it. This does not happen always but usually I can see someone. I can't say enough accolades for them.

Dec 22, 2024
Allison Chan, MD
Everyone was so kind and supportive and actually listened to me! Thank you so much; I will not go anywhere else!

Dec 20, 2024
Robert Raspa, MD
Everything

Dec 20, 2024
Robert Raspa, MD
Dr. Raspa

Dec 20, 2024
Robert Raspa, MD
Clean

Dec 20, 2024
Allison Chan, MD
Staff is friendly. Dr Chan listens to my issues and responds in layman’s terms so she easy to understand.

Dec 19, 2024
Allison Chan, MD
Personell everyone is professional

Dec 18, 2024
Allison Chan, MD
Great caring and friendly takes there time doesn't rush u out Explains thing so u can understand.

Dec 16, 2024
Robert Raspa, MD
The staff was very friendly and helpful.

Dec 14, 2024
Allison Chan, MD
Clean. Staff is nice

Dec 12, 2024
Robert Raspa, MD
I love the office, very friendly and welcoming. Dr Raspa is great.

Dec 12, 2024
Robert Raspa, MD
The entire office is very friendly and Dr. Raspa is the absolute best doctor I have ever used.

Dec 9, 2024
Kelly Trumble, APRN
Staff, Convenience, Access

Dec 9, 2024
Kelly Trumble, APRN
I love that Kelly (PA) always takes time to review and answer any questions I have. It’s like talking to a friend!

Dec 7, 2024
Robert Raspa, MD
Dr Raspa is the best, and staff are very friendly

Dec 7, 2024
Allison Chan, MD
Helpful staff and no long wait.

Dec 7, 2024
Robert Raspa, MD
Clean, efficient, polite staff

Dec 7, 2024
Allison Chan, MD
Awesome group of professionals

Dec 5, 2024
Allison Chan, MD
Office staff eemed happy and very friendly, very nice change from what I have has previously.

Nov 30, 2024
Kelly Trumble, APRN
Professionalism, empathetic, knowledgeable.

Nov 29, 2024
Allison Chan, MD
a very nice place.

Nov 28, 2024
Kelly Trumble, APRN
Dee and Dr Trumble were the most caring and wonderful people to come in contact with for someone who had not been to the dr in 15 years. Both of them listened to concerns, took all the time that was needed, i never felt rushed, both of them made the visit very comfortable. All of the staff were very welcoming, office was very clean, just an overall fantastic experience.

Nov 28, 2024
Kelly Trumble, APRN
This is the first Dr. Office that I have been to in years that is always so nice and professional. I was starting to think that no longer existed. I love K. Trumble, she takes the time too answer questions not treat patients like they are numbers. Just fantastic service from check in to check out. Thank you!

Nov 25, 2024
Robert Raspa, MD
Well assist to the patient

Nov 23, 2024
Robert Raspa, MD
I think Dr . Raspa office staff and Dr . Raspa are very polite and knowledgeable and answer with care.

Nov 23, 2024
Robert Raspa, MD
Good communication and information to help

Nov 23, 2024
Robert Raspa, MD
Everyone from front desk to the doctors and all between are courteous, professional and competent. All physical spaces are clean and have sufficient room.

Nov 19, 2024
Allison Chan, MD
Friendly and helpful receptionist. Nurse and Doctor very patient and knowledgeable.

Nov 18, 2024
Robert Raspa, MD
They very professional

Nov 16, 2024
Robert Raspa, MD
Quick, efficient, friendly staff. Dr. Raspa was excellent. Great first visit.

Nov 16, 2024
Allison Chan, MD
Everyone is very pleasant and respectful......and I just love Dr. Chan! She listens to my concerns, and her back is never turned back to me as she is documenting my visit. I feel like a patient should feel .... important!

Nov 14, 2024
Robert Raspa, MD
Friendly and efficient staff, loveable and thorough Doctor Raspa, sparkling clean office.

Nov 12, 2024
Kelly Trumble, APRN
Always there when need health questions.

Nov 11, 2024
Kelly Trumble, APRN
I absolutely love Kelly Trumble!!! She changed some medications the first time I saw her and got my blood sugar, my blood pressure and my cholesterol all under control after 10 years of multiple doctors just increasing my dosage and not improving anything . She pays attention to her patients and not just treating the numbers. She listens and genuinely cares. We need more doctors nurse practitioners and nurses like her. She is wonderful. All of the office staff have always been very personable and caring. I love this office and practice and would recommend them highly!!

Nov 10, 2024
Robert Raspa, MD
friendly, polite and efficient...wait time was low...doctor is very friendly knowledgeable alowed me to ask questions and answered in a manner i could understand...10 stars

Nov 10, 2024
Allison Chan, MD
Office is proficient, friendly staff and provider listens to patient concerns

Nov 10, 2024
Robert Raspa, MD
Everyone is extremely friendly and Dr Raspa spends all the time necessary to explain things. Always feel super comfortable

Nov 4, 2024
Allison Chan, MD
Friendly on time

Nov 4, 2024
Robert Raspa, MD
Love the time and care I receive

Nov 4, 2024
Robert Raspa, MD
Very nice clean office, very friendly staff, punctual appointments and convenient to my home. Especially liked Dr. Raspa, he was pleasant, attentive, caring and I felt very comfortable with him. I have already recommended him to a neighbor.

Nov 2, 2024
Robert Raspa, MD
Clean, fast, friendly staff, great doctors. Everything you want and expect

Nov 2, 2024
Robert Raspa, MD
Very helpful and patient, quick and flexible scheduling.

Nov 2, 2024
Robert Raspa, MD
Friendly professional environment

Oct 31, 2024
Robert Raspa, MD
Quiet, courteous, and efficient.

Oct 31, 2024
Allison Chan, MD
I love the Dr Chan she’s the best… not only as a great doctor but she takes the time to know you as a patient. You don’t feel unheard or rushed. All the staff at her clinic amazing!!!! Thank you all for the wonderful experience.

Oct 31, 2024
Robert Raspa, MD
Great customer service. The staff is extremely knowledgeable, and most willing to help with any problem. I can also count on them to follow through. If they say they are going to call, they do!

Oct 27, 2024
Robert Raspa, MD
The office is always clean and all personnel are always courteous and helpful.

Oct 27, 2024
Allison Chan, MD
All of the staff were welcoming and friendly

Oct 27, 2024
Kelly Trumble, APRN
The nurse practitioner was thorough.

Oct 26, 2024
Kelly Trumble, APRN
All personnel provide exceptional care, service and are very pleasent individuals.