Baptist Primary Care - Wells Road
1731 Wells Road, Suite 120
Orange Park, FL 32073 Directions
4.9 out of 5
1,260 verified ratings
1,260 Ratings, 718 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
Kelly Trumble, APRN
The providers and the staff are absolutely kind and attentive.
Oct 26, 2025
quick waiting time, clean office, friendly staff
Oct 26, 2025
The staff is very friendly and helpful. The office waiting room is a very clean large open space. You are not having to sit next to someone.
Oct 26, 2025
The staff is very friendly and helpful. I generally get taken on time or very close.
Oct 25, 2025
No wait time and Dr. Chan was very caring and took her time and actually listened to my concerns!
Oct 25, 2025
Seldom have to wait long.
Oct 24, 2025
Clean and good environments and good service and very friendly staff
Oct 24, 2025
The staff that answer the phone are the same staff in office. Not a call center.
Oct 24, 2025
Like the fact that everyone’s nice and friendly and easy to talk to her. A doctors make you feel comfortable and willing to listen to you and make sure you’re be in heard their feedback is in valuable.
Oct 23, 2025
I loved that I could pre-register so that when I came in I was already finished. I loved that I didn't have to wait more than a few minutes. I love that Dr. Chan is very thorough and I didn't feel like she was already focused on her next patient. And I loved how kind the nurse was for my work up and just all of the staff.
Oct 22, 2025
Friendly and caring staff
Oct 22, 2025
Everyone is friendly and answers every question.
Dr Chan listens to me and we decide as a team the best plan going forward.
Oct 19, 2025
Dr. Raspa is very soft spoken and definitely listens to you. That's a good thing some doctors have forgotten to do. Dr. Raspa also explains things in detail and in a language we could understand.
Oct 16, 2025
Kelly Trumble was very professional and caring ! Her staff that was there helped me all the way thru my appointment and was very nice and all had a very great personality and professionalism!
Oct 15, 2025
The kindest staff I have ever met
Oct 15, 2025
Very caring and nurturing
Oct 12, 2025
The whole staff was friendly and made me feel welcome,plus Dr. Raspa seems to be very knowledgeable with a bit of funny…but also straight forward.
Oct 11, 2025
Easy going atmosphere, friendly, takes their time, and listens! The most important is listening!
Oct 11, 2025
All of the staff was friendly. Dr.Kelly was very attentive.
Oct 11, 2025
Professional and friendly staff.
Oct 10, 2025
They’re friendly
Oct 8, 2025
The staff is very helpful and friendly. The nurses are knowledgeable and Dr Chan is by far the best doctor I have had. I highly recommend her to all my friends and family.
Oct 8, 2025
Everyone there is so friendly and make your visits so pleasant.
Oct 8, 2025
Comfortable environment and nice people.
Oct 7, 2025
The associate in the front desk was very welcoming, the check in was quick and easy. The attending nurse was very showed respect and very professional. Dr Allison was very thorough. As a first visit, she was thorough, takes time to review my records, made me feel comfortable. Looking forward to establish good patient doctor relationship.
Oct 5, 2025
Staff is amazing Dr. Chan listens and is a great doctor!
Oct 4, 2025
Very quickly
Oct 4, 2025
Dr. Raspa and the team are outstanding! Truly feels like personalized and attentive healthcare.
Oct 4, 2025
The service
Oct 4, 2025
Friendly atmosphere
Oct 4, 2025
Clean, friendly and caring staff. Knowledgeable
Convenient to my home
Oct 3, 2025
Friendly
Oct 3, 2025
Dr [last name] is so nice, Arnp Kelly and him both take time to listen
Oct 2, 2025
Very professional and mage me feel very comfortable throughout the entire visit
Oct 2, 2025
Everything!!!
Oct 2, 2025
the atmosphere when I walked in. the people seem sincere and I felt heard. I will come back. I love how the conversation went and we are trying new meds ans follow up to see if they work. I will recommend this office to all my friends and people I meet at my job.
Oct 2, 2025
Everyone was very friendly and helpful
Oct 1, 2025
Very bright, clean, and comfortable
Sep 30, 2025
I enjoy the friendlessness of the Staff and the professioness there.
Sep 29, 2025
Dr. Raspa is a professional. His staff is squared away, and I trust them with my health issues.
Sep 29, 2025
Friendly staff and speedy communication skills
Sep 28, 2025
Friendly staff clean
Sep 28, 2025
I love my doctor I hope he doesn't retire
Sep 27, 2025
Everything office, Doctor Raspa & nurses
Sep 27, 2025
Efficient and friendly
Sep 27, 2025
Everyone is very friendly and patient. They are very prepared for your visit and they keep all documentation and information relating to your visits and your visits from the past and from other places if you had been referred.
Sep 27, 2025
Staff was very friendly and their wasn't a long wait.
Sep 26, 2025
Friendly and knowledgeable staff and doctor
Sep 26, 2025
The staff is so friendly and Nurse Trumble takes the time to talk and listen.
Sep 26, 2025
I have a very good Primary Doctor.