Allison Chan, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Apr 22, 2026

Staff is very friendly, knowledgeable and always willing to help

Apr 15, 2026

Friendly staff, pleasant greetings, short waiting time😍

Apr 12, 2026

It's clean. Everybody is nice and friendly

Apr 12, 2026

Very helpful

Apr 11, 2026

Dr. Chan is very knowledgeable. She explains things well. The office staff is friendly and helpful.

Apr 10, 2026

Keep up the good work

Apr 9, 2026

Great customer service good people

Apr 8, 2026

Great staff and Doctor Chan is the best. All the girls there are amazing!!

Apr 8, 2026

Friendly staff, great doctor, Dr. Chan, nice and clean office.

Apr 3, 2026

Clean, everyone cares!

Apr 2, 2026

The professional competency in the midst of a warm and welcoming atmosphere. Not often can a patient find this rare combination. Each member of the team is kind, considerate, empathetic and professional. Personally, I also enjoy the fact that the entire team celebrates each holiday, with a cute theme, usually requiring patient interaction. Having managed a professional team myself, I appreciate and understand the subtle positive impact this practice has on the consequent interaction of the team.

Mar 28, 2026

The staff is friendly and caring. The office and clinic are very clean and in order. And Dr. Chan listens to me without rushing me through in 6 minutes.

Mar 28, 2026

convenient location

Mar 27, 2026

Every one is both friendly and professional.

Mar 27, 2026

Fast Check in and checkout.

Mar 27, 2026

I will follow my Doctor Allison Chan wherever she goes. Even her staff are so courteous and concerning about her patients as she is.

Mar 12, 2026

The office staff are the kindest people, everyone is so lovely and happy to help. Dr. Chan is a great PCP, she always listens and takes concerns seriously. She’s the first doctor I have ever had that just listened and referred me for what I needed and didn’t discount my pain or symptoms.

Mar 12, 2026

Everyone is professional and friendly.

Mar 11, 2026

Everyone in the office is so helpful and friendly.

Mar 10, 2026

Very friendly staff, was seen in very timely manner. Dr Chan is an amazing doctor. Listened to me and did not rush me. I have been a Baptist patient many years and this office is very professional and made my visit a smooth experience.

Feb 26, 2026

I like the doctors and the staff. I also like the coveiniently location

Feb 22, 2026

Friendly, caring staff.

Feb 22, 2026

Love the Doctor and the staff

Feb 22, 2026

Staff are friendly Office is clean Dr is awesome

Feb 20, 2026

The office personnel are professional, personable and have great memories of who is who, in regards to their patients. Dr. Allison Chan is an extremely bright, knowledgeable and caring internal medicine physician. How do I know? I'm a retired surgeon and having interacted with other doctors for almost 50 years, I know who knows their medicine and who is merely a wannabe. Dr. Chan is top notch, and I am honored to be her patient. I would welcome other prospective patients to schedule to join this practice.

Feb 18, 2026

Everyone is very nice. Dr. Chan is an amazing Doctor

Feb 13, 2026

Everything!

Feb 10, 2026

The waiting room and clinic are both very clean. The staff are always so nice and accommodating. They are very helpful whenever I have any questions. My doctor and the PA always listen and never make me feel like they’re in a rush to get to another patient. They are very thorough.

Feb 8, 2026

Very well organized, Dr Chan and staff very friendly and professional.

Feb 7, 2026

Clean extremely efficient and professional staff

Jan 31, 2026

Wonderful caring staff

Jan 29, 2026

Everyone is so helpful. Dr.Chan is amazing and knowledgeable

Jan 24, 2026

It’s clean cheerful and friendly

Jan 15, 2026

The nurses and staff are very professional and Dr, Chan is an excellent physician.

Jan 11, 2026

Nice Medical Team

Jan 11, 2026

Everyone is polite, courtesy efficient and I sense an atmosphere of togetherness. I have always had a very good experience.

Jan 10, 2026

Helpful and friendly staff.

Jan 9, 2026

No complaints at all.

Jan 7, 2026

The staff is always kind and in an excellent mood. I love talking with my doctor; she is fantastic.

Jan 2, 2026

How kind and helpful the staff and doctors are

Jan 2, 2026

The kindness and care that each employee from check-in, medical assistant, physician to check out offers me. Dr Chan is an amazing doctor who takes the time to listen to your concerns and needs. She wants to do what’s best for you! I am so thankful I made the decision in August to choose Baptist Health Wells Road location. I moved to Orange Park from out of state six years ago. I had not been happy with the healthcare practice I had chosen when I moved here in 2020. As a patient you want to know you are given the same care and treatment that the medical staff would give to their family. That was my expectation but that is not the care I received from the previous practice. I would highly recommend Dr Chan and her staff to anyone looking for a new practice.

Dec 31, 2025

They are attentive and friendly.

Dec 31, 2025

Reception spacious, clean and tidy. All the staff I met were friendly, easy to talk with, knowledgeable and unhurried. The atmosphere was secure and comfortable.

Dec 21, 2025

Location, doctor,office

Dec 21, 2025

All the staff are friendly and my doctor Dr Chan always listen to me and helps when ever I need it

Dec 19, 2025

Entire office staff are very professional, courteous and go the extra mile to address the patient concerns.

Dec 13, 2025

The friendless of the Staff and cleanliness of the building. Very kind Doctors there and listening ears.

Dec 13, 2025

Very friendly and professional staff . Dr Chan is too .

Dec 8, 2025

Enough time is allocated for the patient, listen to patient concerns , friendly relax atmosphere

Dec 6, 2025

It is a nice and clean room the staff is friendly