Allison Chan, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jul 26, 2026

Friendly feeling of the staff. The time that Dr. Chan spends with me.

Jul 25, 2026

In this day and time you need a physician that will listen to your complaints about your health problems. Everyone of the Physicians at Baptist Health are there to help you.

Jul 17, 2026

Clean. Nice and friendly staff. Great doctor.

Jul 15, 2026

Always very courteous 😀 Dr Allison Chan really listens😍

Jul 15, 2026

Staff and Dr are very intelligent, friendly, kind and professional.

Jul 9, 2026

How friendly and helpful they are.

Jul 8, 2026

Very nice, clean, attentive staff,

Jul 4, 2026

Love my dr Chan and the staff. From the reception area, Mia, and Natalie taking my appointment plus Dr Chan’s assistant, this office is a perfect fit for me. Also easy to get to.

Jul 1, 2026

Very pleasant staff. Dr. Chan took time to listen and I look forward to her being my new PCP.

Jul 1, 2026

Patients are feel welcomed. Professional staffs and a pleasant environment.

Jun 29, 2026

Professional and fast

Jun 28, 2026

Everyone is warm and friendly

Jun 26, 2026

Doctor Chan is the best! Very smart, no nonsense and always patient-centered. We’re big fans!

Jun 26, 2026

The staff is always helpful and super nice. The office is clean. I just love the staff. My Dr actually listens to my concerns and helps. I never wait too long and don't feel rushed out.

Jun 19, 2026

Efficiency, professionalism.

Jun 17, 2026

Very friendly staff. Dr. Chan is an amazing doctor. She takes her time and actually listens to my concerns.

Jun 11, 2026

Dr Allison Chan and the entire staff are outstanding.

Jun 10, 2026

Exceptional service, friendly , accommodating Everyone there are are an amazing team.

Jun 2, 2026

Very clean and friendly staff

May 30, 2026

Everyone in this office is some nice and professional. Check in always greet you with a smile and make sure you are ready for your appointment. The nursing staff are so thorough and caring which makes the visit even better. Dr. Chan is an awesome doctor as well as Dr. [last name] who was a covering provider at this location he was so detailed and took the time to know me either I was not his main patient. Wells Road is the best experience I have had with a Primary Care office. 10 out of 10 for the whole staff.

May 24, 2026

Convenient, friendly staff, clean facilities

May 20, 2026

Friendly and no long waiting room

May 19, 2026

Dr Chan is amazing, she sits and talks with me and answers every question I have and explains anything that needs to be. The rest of the staff is pretty awesome too.

May 16, 2026

I have been going to this practice for a couple of years and I always receive prompt courteous service. Personnal is great and I get great service from Dr. Allison Chan.

May 14, 2026

The staff is friendly and smile

May 9, 2026

First of all the welcoming that you receive when you walk in the door,the clearness of the building from the front entrance to the back.everyone is so kind and compassionate.

May 8, 2026

The staff are always very nice and are willing to answer any questions I have. The providers always listen to my questions and concerns.

May 6, 2026

Professional staff who are very friendly, punctual, and accommodating!

May 6, 2026

This was my first introduction to this office and those who serve there and was very happy with everyone and the care I received. I would recommend Dr. Chan and her staff highly.

May 6, 2026

Office staff are most helpful; Dr Chan is genuinely concerned with my care and welcomes my questions and concerns for discussion.

May 4, 2026

Everyone was very nice and professional

May 2, 2026

Everyone is kind and very helpful

May 1, 2026

Ur doing a great job!

Apr 30, 2026

Very new and clean

Apr 27, 2026

Staff is pleasant and atmosphere is nice.

Apr 22, 2026

Staff is very friendly, knowledgeable and always willing to help

Apr 15, 2026

Friendly staff, pleasant greetings, short waiting time😍

Apr 12, 2026

It's clean. Everybody is nice and friendly

Apr 12, 2026

Very helpful

Apr 11, 2026

Dr. Chan is very knowledgeable. She explains things well. The office staff is friendly and helpful.

Apr 10, 2026

Keep up the good work

Apr 9, 2026

Great customer service good people

Apr 8, 2026

Great staff and Doctor Chan is the best. All the girls there are amazing!!

Apr 8, 2026

Friendly staff, great doctor, Dr. Chan, nice and clean office.

Apr 3, 2026

Clean, everyone cares!

Apr 2, 2026

The professional competency in the midst of a warm and welcoming atmosphere. Not often can a patient find this rare combination. Each member of the team is kind, considerate, empathetic and professional. Personally, I also enjoy the fact that the entire team celebrates each holiday, with a cute theme, usually requiring patient interaction. Having managed a professional team myself, I appreciate and understand the subtle positive impact this practice has on the consequent interaction of the team.

Mar 28, 2026

The staff is friendly and caring. The office and clinic are very clean and in order. And Dr. Chan listens to me without rushing me through in 6 minutes.

Mar 28, 2026

convenient location

Mar 27, 2026

Every one is both friendly and professional.

Mar 27, 2026

Fast Check in and checkout.