Allison Chan, MD

Internal Medicine

Baptist Primary Care

1731 Wells Road, Suite 120

Orange Park, FL 32073 Directions

904.376.4910

www.baptistjax.com

4.8 out of 5

333 verified ratings

1 Location


Baptist Primary Care - Wells Road

1731 Wells Road, Suite 120

Orange Park, FL 32073

(904) 376-4910 Directions

333 Ratings, 177 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 26, 2025
The staff is very friendly and helpful. The office waiting room is a very clean large open space. You are not having to sit next to someone.

Oct 25, 2025
No wait time and Dr. Chan was very caring and took her time and actually listened to my concerns!

Oct 24, 2025
Clean and good environments and good service and very friendly staff

Oct 24, 2025
The staff that answer the phone are the same staff in office. Not a call center.

Oct 23, 2025
I loved that I could pre-register so that when I came in I was already finished. I loved that I didn't have to wait more than a few minutes. I love that Dr. Chan is very thorough and I didn't feel like she was already focused on her next patient. And I loved how kind the nurse was for my work up and just all of the staff.

Oct 22, 2025
Friendly and caring staff

Oct 22, 2025
Everyone is friendly and answers every question. Dr Chan listens to me and we decide as a team the best plan going forward.

Oct 11, 2025
Easy going atmosphere, friendly, takes their time, and listens! The most important is listening!

Oct 10, 2025
They’re friendly

Oct 8, 2025
The staff is very helpful and friendly. The nurses are knowledgeable and Dr Chan is by far the best doctor I have had. I highly recommend her to all my friends and family.

Oct 8, 2025
Comfortable environment and nice people.

Oct 7, 2025
The associate in the front desk was very welcoming, the check in was quick and easy. The attending nurse was very showed respect and very professional. Dr Allison was very thorough. As a first visit, she was thorough, takes time to review my records, made me feel comfortable. Looking forward to establish good patient doctor relationship.

Oct 5, 2025
Staff is amazing Dr. Chan listens and is a great doctor!

Oct 1, 2025
Very bright, clean, and comfortable

Sep 26, 2025
Friendly and knowledgeable staff and doctor

Sep 25, 2025
Fast and friendly service.

Sep 24, 2025
Dr. Chan is a new Doctor for me. I like the Human Factor I can talk about anything regarding my health and I on how to improve it with some great feedback from Dr. Chan. Staff is really friendly and courteous.

Sep 22, 2025
Everyone was extremely helpful and friendly. Dr Chan really showed that she cared about my health.

Sep 21, 2025
Very friendly, listened to my needs

Sep 20, 2025
Staff professionally friendly, knowledgeable, and results oriented. Office clean.

Sep 19, 2025
Very nice and punctual staff

Sep 19, 2025
Great

Sep 19, 2025
Everything was perfect. Staff professional and friendly. Was seen on time and Dr Chan answered all my questions completely.

Sep 18, 2025
Welcoming and friendly staff Short wait time Waiting room very nice and clean

Sep 12, 2025
5 Stars I’m so happy with this office! Dr. Chan and her staff are absolutely amazing. They truly go above and beyond for me. After being diagnosed with breast cancer, they made everything so much easier—especially when it came to getting referrals to other doctors. Every time I visit, they’re incredibly kind, supportive, and professional. I genuinely love this office and can’t thank them enough for their care and compassion.

Sep 12, 2025
Modern, tasteful decor

Sep 7, 2025
Well explained procedures and diagnosis. Seen promptly on time of my appointment.

Sep 7, 2025
Doctor and staff were friendly and professional. This was our first time and we were absolutely thrilled with our visit. Looking forward to our next appointment.

Sep 5, 2025
I love your staff. My nurse and doctor were so kind and really listened to me.

Sep 5, 2025
Very likely

Aug 31, 2025
Staff is nice, office is clean Very welcoming

Aug 21, 2025
Receptionist is very nice and helpful, Nurse is very nice and courteous. Very familiar with our records and the purpose for our appointments. Doctor takes time to go over our records, problems and answers any concerns or questions that we may have during our appointments.

Aug 17, 2025
Caring and friendly

Aug 16, 2025
Everyone is nice and professional

Aug 16, 2025
Everybody is nice

Aug 16, 2025
Office staff is professional and competent. Dr. Chan takes her time and listens to my concerns.

Aug 11, 2025
Very clean and inviting.

Aug 9, 2025
Dr Allison Chan 2nd: the staff

Aug 9, 2025
The staff was so nice and welcoming. As far as being a NTO, I was pleasantly surprised of the efficiency of this office. Dr. A Chan was a pleasure to meet and look forward to having a great doctor / patient relationship, like the one I had with Dr [last name].

Aug 9, 2025
On time. Physician listened and was thorough.

Aug 7, 2025
I love that I can talk to my doctor and tell her about my concerns. The office staff are always friendly and willing to help on the phone or in person.

Aug 4, 2025
Great office staff and great doctors

Aug 4, 2025
Sarah helped us to get an appointment when the phones and computers were down (after a trip to the ER, doc follow-up important and urgent). Office clean. Diane, very personable, thorough, and professional! Dr. Chan was great! Check out staff (Natasha, I think) was professionally friendly and made sure all bases covered for follow-up.

Aug 2, 2025
Staff and doctor

Aug 2, 2025
Dr Chan and Maya are wonderful. They’re both great and very professional.

Jul 31, 2025
Modern, bright, clean… and terrific staff

Jul 31, 2025
Easy access. Nice area

Jul 28, 2025
Clean, vrey friendly, on track with info about patients and answer to questions.

Jul 28, 2025
The appointment was on time. the nurse and Dr. were very patient with me and my hearing problem and answered all my questions

Jul 26, 2025
The staff is very friendly. Dr Chan's assistant is great. Dr Chan listens to your concerns and addressed them