Walk-In Care: Tawas

325 M-55, Suite B

Tawas City, MI 48763 Directions

(989) 362-6426

4.7 out of 5

482 verified ratings

482 Ratings, 295 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Walk-In Care: Tawas receives overwhelmingly positive patient sentiment for friendly, professional, and knowledgeable care. Patients frequently praise quick access, thorough assessments, and effective treatments (antibiotics for infections, wound dressing). Cheryl Layton and staff are repeatedly highlighted for compassion, listening skills, and community impact. A small number of comments note inconsistent bedside manner or rushed exams and occasional receptionist rudeness. Overall trust and high likelihood to recommend this walk-in clinic are strong themes.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Aug 10, 2026
What would you tell family and friends about your experience with this provider?
That if they need care, and their doctors not available, to go get help at the clinic.

Aug 7, 2026
What would you tell family and friends about your experience with this provider?
She listens and is patient enough to hear you out. Her diagnoses are spot on

Aug 5, 2026
What would you tell family and friends about your experience with this provider?
She is kind, listens and helped me with my walk in issue. I was very pleased with her service and would consider h an asset to your facility. If I needed walk in or someone I know does I would highly recommend.

Aug 5, 2026
What would you tell family and friends about your experience with this provider?
It was fine

Aug 5, 2026
What would you tell family and friends about your experience with this provider?
Office staff is very friendly only waited 15 minutes at the walk-in clinic and it was met with excellent and professional care.

Aug 4, 2026
What would you tell family and friends about your experience with this provider?
FRIENDLY QUICK SERVICE.... WHEN I LEFT ONE OF THE GIRLS COME OUT AND HELP THE COUPLE GET IN THE WHEELCHAIR SO THEY COULD GET ANY EASIER AND OLDER COUPLE ABOVE AND BEYOND

Aug 2, 2026
What would you tell family and friends about your experience with this provider?
Good recommend her at walk in clinic

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Excellent standard of care!

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied with visit to have wax removed from ears.

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
It was a very pleasant experience I was in and out in under 20 minutes. I highly recommend

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
The Walk-In Clinic has been a wonderful resource for medical care, we are new residents to the area. On both visits there were minimal to no wait times and the staff provided excellent care. Delighted to have found this facility and I am impressed & appreciative of the care I received during both visits.

Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Good experience.

Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Got in right away and gave me meds to fix my strep throat. Easy!!

Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Cheryl Layton was great. Professional, courteous, respectful and listened to my concerns. Office staff was a bit unprofessional as I could hear personal conversations about trying to apply at another position. It took a while for me to be brought back to exam room. The office was not busy.

Jul 30, 2026
What would you tell family and friends about your experience with this provider?
Always the best care.

Jul 27, 2026
What would you tell family and friends about your experience with this provider?
Very friendly love her sit down face to face to actually take the time to talk to you. Very respectful answers all my questions. Ask if you need anything. Was very easy to get an appointment with no time wait office was very clean. Staff were very friendly. Everyone wash their hands. Very nice would 100% recommend

Jul 26, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend. Excellent service and care from the entire team. Nurse Tami was exceptional

Jul 24, 2026
What would you tell family and friends about your experience with this provider?
Urgent care… Very quick and thorough

Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Convenient, no waiting, thorough, effective response to my medical issue

Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Quick and friendly

Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Love the MyMichigan Walk In Care! Thank you

Jul 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent service. Seemed knowledgeable.

Jul 21, 2026
What would you tell family and friends about your experience with this provider?
We were treated with respect and listened to and given ample time for our care

Jul 19, 2026
What would you tell family and friends about your experience with this provider?
Great service. Good communication

Jul 18, 2026
What would you tell family and friends about your experience with this provider?
I saw Cheryl at [TIME]. at the walk-in clinic. She was professional, knowledgable, kind, helpful and personable...everything you would want in a health care provider, especially when the visit is in an urgent care situation. I was really impressed with the facility and with Cheryl.

Jul 18, 2026
What would you tell family and friends about your experience with this provider?
No waiting,

Jul 18, 2026
What would you tell family and friends about your experience with this provider?
She was wonderful!

Jul 15, 2026
What would you tell family and friends about your experience with this provider?
That’s the first time I’ve been there and I am very impressed with the office and staff

Jul 13, 2026
What would you tell family and friends about your experience with this provider?
New offices are clean and organized. The staff is friendly and helpful. The providers are very knowledgeable and nice.

Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Excellent care and in a timely fashion! Thanks Cheryl!

Jul 13, 2026
What would you tell family and friends about your experience with this provider?
The office was very clean, the staff was friendly, I was a walk in and they took me right in. I would recommend this office to anyone.

Jul 13, 2026
What would you tell family and friends about your experience with this provider?
I would recommend the clinic very highly. However you are in trouble if you get ill on a Wednesday because they are closed. This community needs a 7 day a week 24/7 walk in care and there would be less use of the ED

Jul 11, 2026
What would you tell family and friends about your experience with this provider?
The staff at this office was very kind as well as knowledgeable.

Jul 9, 2026
What would you tell family and friends about your experience with this provider?
It did not feel like an urgent care facility. I felt like I was at my Primary Care office. I knew I was in good hands.

Jul 8, 2026
What would you tell family and friends about your experience with this provider?
Went to the walk-in clinic. Staff friendly and helpful.

Jul 8, 2026
What would you tell family and friends about your experience with this provider?
I was at the walk in clinic, Everyone was friendly and efficient. I would definitely use again and recommend.

Jul 8, 2026
What would you tell family and friends about your experience with this provider?
She was compassionate and caring. Thorough 100 %. Loved her. Wish she was a primary dr or nurse practitioner.

Jul 1, 2026
What would you tell family and friends about your experience with this provider?
This clinic is a valuable asset to our community, always there when other facilities aren't available and such caring understanding dtaff

Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Very good

Jun 27, 2026
What would you tell family and friends about your experience with this provider?
I was a walk-in. I was helped immediately and the longest wait time was 2 minutes waiting for the doctor after the nurse took my vitals. I was listened to, taken care of and out the door in 30 minutes.

Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Great staff and good service!

Jun 27, 2026
What would you tell family and friends about your experience with this provider?
Great

Jun 26, 2026
What would you tell family and friends about your experience with this provider?
She never called me back with my results and I’m still in pain. But overall I’ve usually had a good experience.

Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Excellent choice for a walk in.

Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Great place.So glad we have a walk in clinic Thanks so much

Jun 24, 2026
What would you tell family and friends about your experience with this provider?
She is friendly and listens well

Jun 20, 2026
What would you tell family and friends about your experience with this provider?
I received appropriate and expedient care when visiting urgent care facility and interacting with this physician.

Jun 18, 2026
What would you tell family and friends about your experience with this provider?
Not to hesitate to go to the walk in clinic

Jun 12, 2026
What would you tell family and friends about your experience with this provider?
Visiting the office was a great experience! The staff was super friendly, patient, very courteous!

Jun 11, 2026
What would you tell family and friends about your experience with this provider?
It was a very good visit and Cheryl was through and very pleasnt.