Walk-In Care: Tawas
325 M-55, Suite B
Tawas City, MI 48763 Directions
4.7 out of 5
605 verified ratings
605 Ratings, 354 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Walk-In Care: Tawas receives overwhelmingly positive patient sentiment for friendly, professional, and knowledgeable care. Patients frequently praise quick access, thorough assessments, and effective treatments (antibiotics for infections, wound dressing). Cheryl Layton and staff are repeatedly highlighted for compassion, listening skills, and community impact. A small number of comments note inconsistent bedside manner or rushed exams and occasional receptionist rudeness. Overall trust and high likelihood to recommend this walk-in clinic are strong themes.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 7, 2026
Cheryl Layton, F.N.P.-C., M.S.N.
What would you tell family and friends about your experience with this provider?
The nurse and provider were very friendly
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Everything went great!
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
I had a walk in appointment and had never used the clinic before. They were not busy at that time so I was immediately taken care of. I was recommended by the audiologist as I could not keep my hearing test appointment because of wax in my ear. I know this doesn’t sound like an emergency but I needed new hearing aids as I am extremely hard of hearing. Waiting to get into my regular doctor often takes more than a week. The staff was kind, efficient and caring. They accommodated my physical limitations explained everything they were doing and answered my questions. I was thankful and now am hearing better than I have in a long time. When I left they were getting busy so luck was on my side. I would recommend the clinic without reservations. Thank you for a wonderful service to our community.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Dont wait just go ASAP if your sick! Great care im very satisfied thank you Cheryl
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Great Service
Mar 4, 2026
What would you tell family and friends about your experience with this provider?
It’s a nice walk-in clinic. I think they try to just get you through until you can see your regular doctor, which is great.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
I was able to use the walk in clinic, get the services needed and be on my way very quickly, which is what I was hoping for. Friendly office staff and helpful.
Mar 2, 2026
What would you tell family and friends about your experience with this provider?
I am very satisfied with them showing care and concerns I had.
Mar 1, 2026
What would you tell family and friends about your experience with this provider?
It was great to be able to receive medical care from the walk in clinic since my regular provider was not available. I was treated very well and quickly and would recommend thus clinic to anyone in need.
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
That it was easy well manored and good office.
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
10/10 service
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
Happy with care she provides
Feb 26, 2026
What would you tell family and friends about your experience with this provider?
I came in sick and having a difficult time breathing. They were so helpful and caring about my situation. I really appreciate the walk in and the ppl who run it.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Great experience using the walk-in clinic. Very satisfied with the care I received.
Feb 13, 2026
What would you tell family and friends about your experience with this provider?
I received excellent care from this office from the check out desk to the doctor.very professional and courteous.
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Good experience for a walk in clinic. Screen in a reasonable amount of time,my concerns were addressed!
Feb 11, 2026
What would you tell family and friends about your experience with this provider?
Very happy with them
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Very professional
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
I am so thankful to have the Tawas Walk-In Clinic!!! Thank you so much!!!! Cheryl Layton and her staff are doing a great job at meeting this crucial need in our community.
Feb 9, 2026
What would you tell family and friends about your experience with this provider?
Friendly, kind and supportive.
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
Staff was nice. Provider was not friendly; not great bedside manner.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Cheryl and staff are great! Very knowledgeable, professional, yet down to earth.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent experience
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent experience
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Thorough and caring
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Fast and friendly
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
The office staff, medical staff and PA were awesome.
Jan 31, 2026
What would you tell family and friends about your experience with this provider?
Very satisfied
Jan 29, 2026
What would you tell family and friends about your experience with this provider?
Felt very comfortable with the knowledge of all the staff.
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
I didn't have to wait very long!" The staff , doctor was awesone ! They took the time to listen to me and was very patient. An overall great experience !
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Everyone was supportive & helpful
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Great care. Love the early morning hours.
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
Great service
Jan 22, 2026
What would you tell family and friends about your experience with this provider?
She was good, but seemed rushed, even though the office wasn’t full at this time. She barely looked in my mouth and ears and I did kind of feel like a number,. She was however very nice, just not thorough in her exam of me.
Jan 19, 2026
What would you tell family and friends about your experience with this provider?
Very helpful and friendly
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Received almost immediate attention and care as a walk in. Everyone was very polite and knowledgeable.
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
She was great 👍
Jan 13, 2026
What would you tell family and friends about your experience with this provider?
My expectations aren't very high for a walk-in, but I was seen virtually immediately, listened to thoroughly, and a treatment plan was created very quickly. I was very impressed.
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
Excellent and professional
Jan 12, 2026
What would you tell family and friends about your experience with this provider?
From the knowledgeable receptionist to the prep nurse, to Cheryl, I was listened to, respected and felt great about my visit when I left. What a relief that was when I was scared and didn’t even know what to expect.
Jan 10, 2026
What would you tell family and friends about your experience with this provider?
All the staff members were very polite and helpful. I felt like I was going to pass out/faint multiple times and the team was right there with me. I have never been so sick before, however had a positive experience with Tawas location.
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
That it was very good
Jan 7, 2026
What would you tell family and friends about your experience with this provider?
Prompt service and comfortable setting and knowledgeable staff
Jan 6, 2026
What would you tell family and friends about your experience with this provider?
Efficient and excellent care.
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
Good, very quick, too sick to care, but that’s what I needed
Jan 1, 2026
What would you tell family and friends about your experience with this provider?
I had a great experience
Dec 29, 2025
What would you tell family and friends about your experience with this provider?
She was very nice & knowledgeable.
Dec 29, 2025
What would you tell family and friends about your experience with this provider?
Saw Cheryl at Walk In clinic for an UTI. Staff all friendly and helpful.
Dec 27, 2025
What would you tell family and friends about your experience with this provider?
The staff at this office is top tier. From the receptionist, to the nursing staff (especially Mrs. Tami [ ]) all the way up Cheryl Layton. The staff is respectful, caring and kind which is a rare find these days. 10/10 would recommend!
Dec 26, 2025
What would you tell family and friends about your experience with this provider?
This clinic has been incredibly kind, understanding, and helpful every time I've had to go. I've never had to wait very long, I feel welcome and cared for, and I think they're doing an amazing job.