The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2025
TRACY HAS BEEN A TREMENDOUS SUPPORT!!!
Jan 23, 2025
I felt heard and validated. There was no judgement. The questions asked were thought provoking.
Jan 16, 2025
My experience at Baptist Behavioral Health has been incredibly positive. I appreciated the caring and professional staff who always made me feel supported and heard. The environment was welcoming, and my therapist provided me with tools and guidance that have truly helped me on my journey to better mental health. I felt like my concerns were taken seriously, and each session was tailored to meet my specific needs. Overall, I’m grateful for the compassionate care I received and the progress I’ve made during my time there.
Jan 14, 2025
Very pleasant easy to talk to and great advice.
Jan 9, 2025
I was made to feel like my mental health and overall wellbeing truly mattered to my therapist, Tracy Edwards.
Jan 2, 2025
Tracy E. has helped me tremendously and every staff member interact with is kind and polite. I have never been disappointed by my care.
Jan 1, 2025
My therapist Tracy. So nice and asks some questions that really make you think and focus. It's nice to be able to meet by video.
Nov 23, 2024
The team is amazing!
Nov 16, 2024
Felt welcome from the first meeting, staff very friendly.
Nov 14, 2024
Tracy really helps me and works hard to help me grow and heal.
Nov 13, 2024
Tracy Edwards is amazing and is able to move the needle with me growing and understanding myself…little by little
Nov 7, 2024
I love my physician
Nov 7, 2024
Very helpful and compassionate help!
Oct 10, 2024
Due to pending hurricane able to switch to virtual
Sep 22, 2024
Always professional and accomodating.
Sep 18, 2024
The entire process has been great !!
Aug 24, 2024
Very thorough experience
Aug 24, 2024
Tracy has a way to help me look at my situation from different angles and aspects that open my eyes and help me change my thought patterns and outlook.
Aug 7, 2024
Helpful
Aug 7, 2024
The experience gave me a sense of direction to help resolve my personal issues.
Jul 22, 2024
The entire team has been wonderful. Very compassionate and understanding. I was very comfortable discussing my issues with food with both.
Thanks you for the work that you do,
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Jun 19, 2024
Tracy is an expert in helping her clients through tough situations. Her sympathy and empathy are amazing. If you need counseling help, in my opinion she is one of the best.
Jun 8, 2024
Tracy was easy to talk to and made me feel safe sharing my feelings.
Jun 6, 2024
Cannot thank reception staff enough, always upbeat and very helpful.
Tracy Edwards has kept me focused, providing insights into successfully beginning the weight loss surgery journey.
Jun 3, 2024
Helped me realize my food addiction and help me make positive changes
Jun 1, 2024
The ease of making an appointment that works with my schedule is much appreciated! I really like working with Tracy Edwards - it's like having a conversation with a friend - lots of give and take - and a lot of take-aways for me! She is super supportive of my journey which obviously is of great comfort and challenges me with some of her questions causing me to realize some things about me I may have never acknowledged (not bad, just interesting!)!
May 23, 2024
The NURSES! I had 3 nurses, that took care of me, before, during and after my procedure and they all ROCKED! They made me feel comfortable and kept checking on me, and were just great!
May 9, 2024
Tracy is very supportive and non judgmental. She has been helping me thru a very difficult time
Apr 25, 2024
Tracey Edwards was so easy to communicate with - almost like having a conversation with a friend. She validated my choice on not sharing the surgery selection with my brothers for multiple reasons and supported my choice of engaging my best friend as the choice for health surrogate. I did share with her that prior to any surgery, I always write letters to my family and closest friends and in doing so, I would enumerate the reasons why I kept this to myself. She did suggest that I outline and perhaps provide in writing to my friend when she should contact my brother - if there were to be any complications. While neither of us anticipate that to be the case, I immediately realized how obvious that should have been to me and how valuable that would be for my best friend. Also her suggestion made me realize how unfair it would be to her to do anything short of that.
Making an appointment was super easy and her staff is great!
Yet another facet of this entire journey I support and applaud and appreciate!
Apr 19, 2024
Receptionist is welcoming and informative.
Tracy displays compassion and has active listening skills. Able to focus and direct conversation for positive outcomes.
Apr 11, 2024
The provider.
Apr 10, 2024
The therapy sessions
Apr 6, 2024
She seems to really care about my mental health and me as a person overall
Apr 4, 2024
Tracy helps keep me focused and sane through life's ups and downs.
Apr 4, 2024
I just love the way that I'm treated upon arrival for my appointment and after
Apr 3, 2024
So far no problem with this app, I like the way you get your next appointment before you hang up.
Apr 3, 2024
Supportive personal. Compassionate therapist. Very helpful!
Mar 16, 2024
wonderful place
Mar 13, 2024
Always friendly greeting from front desk to office. Very therapeutic sessions with Tracy.
Mar 9, 2024
I feel I am being heard. And being given some tools to help me deal with my issues
Feb 29, 2024
Everything!!!!
Feb 21, 2024
Tracy is great at eliciting and extracting touchpoints and obstacles to continuing on the path to weightloss. She is very caring and insightful. She is very skilled at the technique of being silent and waiting for her client to make a step or breakthrough.
Jan 26, 2024
Scheduling is easy. Front desk staff very friendly and proficient.Tracy is a delight to work with
Jan 20, 2024
Professional atmosphere, with kind and caring staff. Pleasurable experience. Highly recommend.
Jan 17, 2024
Tracy is great. So friendly and caring and really knows what she's talking about!
Jan 16, 2024
Helpful therapist with knowledge related to my needs
Jan 16, 2024
The people that I have seen are the very best in their in profession. They follow up with all my needs and answer my questions. I love Baptist . They are the best.
Jan 11, 2024
My therapist always makes me feel that I'm worth it and that I deserve to feel better about myself.
Jan 4, 2024
Tracy is a skilled and compassionste counselor. Even if we have not connected in many weeks, she is aware of my situation and ready to proceed in helping me through difficult times. I really appreciate her insight and vision.