Thibodaux Regional Health System - Cardiology
4.8 out of 5
1,143 verified ratings
1,143 Ratings, 336 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Overall sentiment is strongly positive: patients consistently praise compassionate, thorough cardiology care and attentive staff at Thibodaux Regional Health System - Cardiology. Commenters highlight clear communication, providers who listen and never rush, personalized explanations of conditions and treatments, and professional, caring nurses and technicians. Several patients describe life-changing or confidence-restoring care and recommend the practice widely. A few notes mention portal navigation and occasional rudeness from a staff member.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
May 1, 2026
Chad Dugas, MD
Was there anything outstanding?
Dr.Dugas ability to explain a medical procedure in terms a common man can understand was outstanding.
What could have been done to improve this visit?
THERE WAS NOTHING LACKING TO IMPROVE.
May 1, 2026
Was there anything outstanding?
Helen the office manager went above and beyond getting us in. Allie his MA was very helpful and you can tell she really enjoys her job! Great team!!
What could have been done to improve this visit?
Nothing awesome clinic!!
May 1, 2026
Was there anything outstanding?
All good
What could have been done to improve this visit?
All good
Apr 30, 2026
What could have been done to improve this visit?
Honestly speaking, there was nothing that could have been done better. The staff is super friendly, the office and waiting room is comfortable and neat, I didn’t have a long wait at all. Dr. Dugas is easy to talk to and doesn’t give off the impression that he’s rushed. He takes his time to both explain what’s going on and listen to the patient’s concerns. His nurse, Christie, is amazing as well. She also listens to any concerns the patient has and pass them along to Dr. Dugas. She’s compassionate and easy to talk to as well.
Apr 28, 2026
Was there anything outstanding?
Dr Dugas was informative !!!
Apr 28, 2026
What could have been done to improve this visit?
It was all good
Apr 28, 2026
Was there anything outstanding?
All excellent
What could have been done to improve this visit?
All excellent
Apr 24, 2026
Was there anything outstanding?
Dr. Clarke listening & understanding my feelings & concerns about treatment & ongoing care.
Apr 24, 2026
Was there anything outstanding?
The fact that I didn’t have to wait long to see the doctor.
What could have been done to improve this visit?
Nothing.
Apr 24, 2026
Was there anything outstanding?
The love and respect
Apr 24, 2026
Was there anything outstanding?
Everything was excellent from the time we walked in till the time we left.
Apr 21, 2026
Was there anything outstanding?
Dr Dugas is the best. Patient focused care
Apr 20, 2026
Was there anything outstanding?
Very professional and friendly staff all working together to make the patients medical visit very comfortable.
Apr 17, 2026
What could have been done to improve this visit?
He did an excellent job explaining all of our questions I would recommend him to anyone.
Apr 17, 2026
Was there anything outstanding?
Kamie in ultra sound department, made me feel comfortable and was very nice Dr. Timothy and his staff were great as usual.
Apr 17, 2026
Was there anything outstanding?
Penny is a great and friendly nurse
Apr 15, 2026
Was there anything outstanding?
Caring, understanding, professionalism in a comfortable manner!
What could have been done to improve this visit?
Nothing, excellent service and attention!
Apr 14, 2026
Was there anything outstanding?
Everything was excellent. Had an Echo!
What could have been done to improve this visit?
Nothing. More than what was done.
Apr 14, 2026
Was there anything outstanding?
Very satisfied with visit
Apr 14, 2026
Was there anything outstanding?
I felt very comfortable
What could have been done to improve this visit?
Nothing everything was above and beyond excellent staff
Apr 13, 2026
Was there anything outstanding?
Explained everything extremely well. Also actually listened to my concerns / questions.
Apr 13, 2026
Was there anything outstanding?
Care from start to finish.
Apr 13, 2026
Was there anything outstanding?
Medical Care
Apr 11, 2026
Was there anything outstanding?
All was good.
What could have been done to improve this visit?
Nothing the vist was a year wellness .
Apr 10, 2026
Was there anything outstanding?
Dr Timothy explained everything and made me feel very comfortable. He takes very good care of me. His scheduling of an angiogram allowed me to avoid a heart attack later. I am eternally grateful for that.
What could have been done to improve this visit?
Nothing.
Apr 10, 2026
What could have been done to improve this visit?
Everything was very satisfactory
Apr 10, 2026
Was there anything outstanding?
All is well. Nothing more to add at this time. Thanks.
What could have been done to improve this visit?
Nothing to add at this time.
Apr 9, 2026
What could have been done to improve this visit?
Nothing Visit was very good. She listened and explained all I needed to know.
Apr 8, 2026
Very clear on his communications with me.
Apr 6, 2026
Was there anything outstanding?
The quality and the caring of the doctors was remarkable
What could have been done to improve this visit?
Not a thing
Apr 6, 2026
Was there anything outstanding?
Treaded like family!
Apr 6, 2026
Was there anything outstanding?
When discussing your health with the doctor, Dr. Clarke was top of the line 👍
What could have been done to improve this visit?
Not too much.
Apr 6, 2026
Was there anything outstanding?
Dr. Clarke talked to my dad with the utmost respect & talked to him & not @ him. We was very pleased with his understanding of my dad's health
What could have been done to improve this visit?
It was all well
Apr 6, 2026
Was there anything outstanding?
Dr Clarke was very honest about my health care issues that were sensitive to me in a way that I understood the importance of having to make some much needed changes. I truly feel like he cares about my wellbeing. His staff was very friendly also.
Apr 6, 2026
Was there anything outstanding?
Dr. Timothy establishes good rapport and makes a patient feel comfortable.
Apr 6, 2026
Was there anything outstanding?
Yes the visit and care
What could have been done to improve this visit?
Not a thing it was hreat
Mar 31, 2026
Was there anything outstanding?
Nurse Bonnie & Nurse Christy were VERY helpful & real easy to talk to! Dr. Chad Dugas was also very helpful &easy to talk to, have known him for a long time, even before he was my Doctor, I like him very much!
What could have been done to improve this visit?
Not a thing, I was very satisfied with all my treatment & have confidence in any future treatment that I may need!
Mar 30, 2026
Was there anything outstanding?
Dr Clarke’s nurse was wonderful
What could have been done to improve this visit?
Nothing everything was perfect.
Mar 30, 2026
Was there anything outstanding?
Dr. Clarke's ability to make you feel more like a friend than just a client.
Mar 30, 2026
Was there anything outstanding?
The clinic staff were efficient and courteous. The wait time was short.
What could have been done to improve this visit?
No issues
Mar 20, 2026
Was there anything outstanding?
Dr. Elias never rushed Me. He talked with Me and listened to my concerns. He is very understanding and patient.
What could have been done to improve this visit?
Not one thing.
Mar 20, 2026
Was there anything outstanding?
He spent a lot of time with my son. I feel like he went above and beyond what is expected.
What could have been done to improve this visit?
Nothing. Everything was excellent
Mar 17, 2026
Was there anything outstanding?
Very good and instructive. All staff answered questions that I asked.
What could have been done to improve this visit?
Nothing at present.
Mar 17, 2026
Was there anything outstanding?
Outstanding care in all areas
What could have been done to improve this visit?
not much....
Mar 16, 2026
Was there anything outstanding?
Brandi at front window checking in patients and Kammie that was my echo test
Mar 16, 2026
Was there anything outstanding?
Total care for my health
What could have been done to improve this visit?
Nothing else
Mar 13, 2026
Was there anything outstanding?
Dr. Dugas and staff are very knowledgeable, compassionate, and thoroughly explained everything about my condition and how they are able to treat the diagnosis.
What could have been done to improve this visit?
Every thing was perfect! No improvement needed
Mar 13, 2026
Was there anything outstanding?
I have recommended Dr. Elias to everyone and will continue to do so. He is an amazing doctor. He takes the time to sit and talk about your concerns and he is never rushed.
What could have been done to improve this visit?
Not one thing
Mar 13, 2026
Was there anything outstanding?
It was very outstanding and it was excellent explanation very helpful and i thank him very much
Mar 13, 2026
Was there anything outstanding?
I absolutely adore Dr. Clarke. I don’t think I have ever had a doctor that made me feel so comfortable and in such good hands. From the moment I met him, he put my mind at ease regarding my condition. He is very thorough. Takes his time and makes you feel like you are his only patient and his main priority.