Terry Hayes, MD

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Sep 19, 2024

I have been going to this facility for 30 years and the employees make me feel comfortable and have always helped me

Sep 14, 2024

Friendly, listens to what you need. Ladies who take appointments are very cordial and extremely helpful with scheduling. The doctors, especially Dr. Hayes, my doc for 30 years, and now retiring, is the most trusted doctor I have every had.

Sep 12, 2024

Dr Hayes, and his assistant. They are very professional and quick. They will be hard to replace if you and Florida Blue seperate

Sep 10, 2024

Appts on time. Friendly staff.

Sep 6, 2024

Friendly

Aug 26, 2024

Dr.Hayes is a great doctor and the staff makes you feel like they really care.

Aug 26, 2024

All of the staff, convenient location

Aug 22, 2024

Been there around 25 yrs location easily accessed & easy to get an appt-dr Hayes has taken good care of me

Aug 15, 2024

I have been going to baptist primary care for over 30 years they have taken excellent care of me and my family I recommend them highly the doctors and staff are caring professionals if you are looking for medical care they are the best

Aug 12, 2024

Been with dr hayes 30 years he has been great

Aug 10, 2024

Everyone is friendly and helpful.

Aug 10, 2024

I am always treated with respect by the office staff, nurses, and doctors. If a situation arises where I need to come in, the office does there best to accommodate me. I am glad to be a patient for 28 years.

Aug 10, 2024

always feel like I get personalized care

Aug 8, 2024

The staff is always great. Office visit is quick. Dr. Hayes is the best.

Aug 8, 2024

I've been seeing Dr. Terry Hayes since we moved to Jacksonville 27 years ago. He is the reason we have kept coming to your offices. I'm sorry that he's retiring, although, I've known that this day would eventually come. I hope we'll be able to continue our association with your office when we establish a new relationship with Dr. [last name] or Dr. [last name].

Aug 1, 2024

Friendly, helpful staff, clean safe environment and caring doctors and nurses makes this a favorite medical facility. And I love Dr. Hayes, he's the best!

Aug 1, 2024

The attention given by the staff. The quickness in taking in the patient.

Jul 29, 2024

First, Dr Hayes is the best! Most of the staff however are the most unfriendly, uncaring group I have ever dealt with at that office in the 25 years I have using this office. The only front desk employee that has a knowledgeable, positive attitude is Regina. This office has gone downhill fast.

Jul 27, 2024

Everyone is friendly and professional. Great experience.

Jul 25, 2024

Dr. Terry Hayes!! He is the reason because he is a Great Doctor and pretty much saved my husband's life catching a heart issue early!

Jul 19, 2024

Very professional

Jul 18, 2024

On time very little wait time

Jul 18, 2024

Dr Hayes has been my primary physician for over 20 years and has always been extremely attentive. He explains everything thoroughly, answers all my questions, and has diagnosed issues that other doctors have missed. The office staff and nurses are very friendly and helpful. I highly recommend this office.

Jul 13, 2024

A very convenient location. Very friendly and accommodating staff. I can arrange appointments without problem.

Jul 11, 2024

Dr. Hayes has been a terrific physician. Best wishes for a happy retirement.

Jul 11, 2024

I live 90 miles away, so I drive 180 miles for some reason!

Jul 6, 2024

The staff is excellent and caring always.????

Jul 4, 2024

The doctors, nurses, and attendants are alw days so kind, calm and careful with the patients. God bless them for their service and help.

Jul 4, 2024

Dr Hayes is a great Dr, always willing to listen and help when needed.

Jul 1, 2024

Clean, professional staff. Blood work is very fast to get your report. And I like my Doctor.

Jul 1, 2024

Dr. Hayes!

Jun 27, 2024

Staff

Jun 27, 2024

Dr Hayes is a very good doctor. The staff r friendly and professional.

Jun 22, 2024

I like Dr. Hayes. I think he is a very good doctor. I know he is retiring and I will miss him. Every one in the office is polite and friendly.

Jun 20, 2024

Passion and answer good question.

Jun 20, 2024

Everyone except the gentlemen who took my blood pressure was grumpy.

Jun 14, 2024

Always professional and thorough

Jun 3, 2024

Excellent medical attention, Drs., nurses

May 30, 2024

They seem to actually care about you.

May 27, 2024

Efficient and friendly.

May 25, 2024

Staff was friendly and competent.

May 23, 2024

Efficient receiving at the time of my appointment. Easy to check in online before hand. Kind and considerate assistance who take vital signs prior to appointment. Knowledgeable doctors.

May 17, 2024

thank you, DR. Hayes and staff.for your care.

May 12, 2024

Everyone is so nice. Thank you.

May 11, 2024

Friendly staff and good and knowledgeable drs who care about your health and well being

May 10, 2024

I've been a patient at this location for a long time. Staff is friendly, professional and I'm very satisfied with service/treatment and diagnosis for whatever the reason for my visit. Office could use some updating.

May 9, 2024

Well it's familiar, as I've been a patient there for as Long as I can remember that your haze also treated.My mother who passed away as well so maybe a tad sentimental. Like they say if it's not broken,Don't fix it! Therefore i see no reason to seek medical care anywhere else.

May 2, 2024

Everybody is very friendly and welcoming. The doctors are also very knowledgeable in their fields.

Apr 25, 2024

You are very efficient and friendly

Apr 25, 2024

Clean and efficient.