Susan Michelle Kitchell, APRN

Family Medicine

1343 W Newlands Dr

Fernley, NV 89408 Directions

(775) 982-5000

www.renown.org

4.7 out of 5

2,730 verified ratings

1 Location


2,730 Ratings, 701 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 27, 2026
Susan Kitchell, APRN, attends me. I have the highest respect for her dermatological knowledge as well as the confidence she inspires. She also shows professionalism in her follow-up communication with me, the patient.

Mar 27, 2026
Fast, friendly and efficient. What else could I ask for?

Mar 27, 2026
The location, the building and the decor: easy and pleasing. The staff and Dr. Kitchell are every one courteous, attentive, engaged. I feel very confident in Dr. Kitchell's address of my concerns, and honest appraisals of those mysterious and upsetting skin eruptions that laypersons like myself can't possible figure out. In fact, I have referred my relatives to her.

Mar 26, 2026
Susan Kitchell is the best so complete and caring for her clients

Mar 26, 2026
I am a Renown (retired) PT and feel that my treatment yesterday was pleasant and optimal!

Mar 26, 2026
Very professional and warm

Mar 25, 2026
Susan is fabulous. I trust her absolutely. My brother and sister-in-law see her, and my best friend and her husband see her. And we always talk about how wonderful she is. She remembers, I mean, she remembers amazing things and is so helpful and very kind. Just such an asset to renown. So thank you. I do, I just, I love her.

Mar 25, 2026
Great staff and doctors

Mar 24, 2026
Susan Kitchell did my biopsy, and she is very knowledgeable about what she does, and she is very caring about what she does. She was very helpful to me with good information. Her assistant was very nice to me and very helpful to me also. She, too, was very knowledgeable and caring about her work.

Mar 19, 2026
I was taken immediately to the exam room. The exam went quickly. Some areas of my skin were treated. The meeting went well.

Mar 14, 2026
The front office staff were professional and kind

Mar 13, 2026
After three years and two other dermatologists the diagnosis and subsequent prescription she recommended seems to be working. I appreciate the effort and please tell her so.

Mar 12, 2026
Ongoing treatment and continued monitoring skin condition. Provider easy to communicate with and discuss concerns and treatment.

Mar 10, 2026
This was our first time at Renown Dermatology and Susan was phenomenal! This was a second opinion visit and Susan listened to us, talked through different options and was thorough in her explanations. Thank you for being a caring provider!

Mar 6, 2026
The doctor was very nice and she did explained to me every thing in details, talked about a treatment I might need and about my concerns. Very polite and very friendly. Overall a very pleasant experience and insightful.

Mar 6, 2026
Friendly staff

Mar 5, 2026
Everyone was professional and made me comfortable and talked to me not at me.

Feb 19, 2026
Everyone was very polite and nice. Also, I noticed they have a place to get facials.

Feb 19, 2026
Everyone was great!

Feb 17, 2026
First time visit. Everyone was pleasant and professional. I felt very comfortable. Would definately refet friends and family to this facility and Dr Kitchell.

Feb 16, 2026
I'll be back for future examinations

Feb 16, 2026
I trust Susan Kitchell with my care. She does a thorough check for any type of skin cancer or pre-cancerous lesions. A year and a half ago she red-flagged something that turned out to be pre- melanoma. If she hadn’t stayed on top of it, I might be in serious cancer treatment now instead of cancer free.

Feb 8, 2026
One of the best experiences I have had with renown staff

Feb 7, 2026
The office staff were very polite and pleasant. The doctor was very helpful and very knowledgeable. Great visit.

Feb 7, 2026
Everybody there was polite and understanding. All my questions were answered.

Feb 6, 2026
Great service

Feb 4, 2026
They're very prompt and professional.

Jan 31, 2026
Provider was considerate and delt with my issues professionaly. Plans to do follow up on my problem.

Jan 31, 2026
It's wonderful.

Jan 29, 2026
Everyone at this office are very professional. I especially like the care Susan Katchell takes when checking my whole body for pre-cancerous cells. She’s diligent, puts me at ease and quickly takes care of suspected areas.

Jan 26, 2026
Love the office and my doctor!!!!

Jan 23, 2026
Dr. Kitchell and her Staff were all very professional and personable. I could not have expected or asked for anything more from her entire team. I will probably seek her help with some minor cosmetic issues in the near future.

Jan 18, 2026
The office sees the tone for a relaxing and comfortable experience. The medical staff is friendly and welcoming. The visit was on time and I was in and out.

Jan 17, 2026
Parking so easy and so close, waiting room and office beautifully decorated, staff attentive, considerate and caring, Dr. Kitchell is one of if not the nicest, most agreeable, understanding and professionally skilled doctors I see (APRN, I know, but "Dr." to me), and I have seen so many these past few years. I leave feeling happy, heard, respected and properly looked after medically.

Jan 16, 2026
I was very pleased with my appointment with Susan and the medication she has prescribed is beginning to work already. And everyone there was professional and knowledgeable and I felt very comfortable. Give them all a gold star. Thank you.

Jan 16, 2026
Dr. Susan is respectful, professional, and kind every time I go to her and this time was no exception.

Jan 15, 2026
All personnel were helpful, kind, and professional.

Jan 14, 2026
I have been to your place three times now. Always excellent. I have already recommended you more than once. Thanks

Jan 14, 2026
Dr Kitchell is always pleasant and professional

Jan 11, 2026
My experience was in complete contrast to online reviews. Some described poor reception and rushed visit with the doctor. I did not share this kind of treatment during my first time visit. While the time is short with the doctor, it was professional and fact driven, which is exactly how I envisioned it should be. Perhaps other patients preferred more handholding experience, who knows other than those people who claimed to had a negative visit.

Jan 9, 2026
So professional and friendly. Exceptional visit.

Dec 29, 2025
Absolutely love the provider and everyone in the office. Everyone was very, very friendly. We really appreciated that.

Dec 27, 2025
Thank you Give Susan a GOLD STAR

Dec 26, 2025
Very pleased and helpful every time I have an appointment.

Dec 16, 2025
Everyone one was great. They explained everything to me and how to avoid skin cancer & I made another appointment for next year for a follow-up check.

Dec 14, 2025
I really like Susan kitchell

Dec 11, 2025
Annual visit and care was great! "Froze" two small spots and quick and painless!

Dec 5, 2025
Kind and attentive people

Dec 5, 2025
Assistant and APRN knowledgeable and efficient. Definitely the most thorough skin check I have ever had.

Dec 4, 2025
no waiting. I was taken in as soon as I arrived