Susan Michelle Kitchell, APRN

Family Medicine

1343 W Newlands Dr

Fernley, NV 89408 Directions

(775) 982-5000

www.renown.org

4.7 out of 5

2,943 verified ratings

1 Location


2,943 Ratings, 761 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 4, 2026
See you next year

Jul 3, 2026
Dr. Kitchell was extremely attentive and listened to my questions. She was thorough with her exam and helped me with anything I had issues with. The whole process took very little time. I wasn't in the waiting room long and it was very nice while waiting there. The waiting room was very nice and calming. Yeah, it was a wonderful experience overall. Thank you.

Jul 3, 2026
was comfortable with treatment by all office staff and confident in the results of my visit.

Jul 2, 2026
Really liked Susan. She was patient with my old and moldy body, looking at me careful due to family history of cancer……and she understood my nerves of a couple spots being froze off……I had just come from work with stinky feet and sweaty parts. Sorry Thank you Susan, see you in a year!

Jul 2, 2026
Very nice people. Professional. Timely. Considerate. Kind.

Jul 1, 2026
very good.

Jun 30, 2026
Service and Care was great.

Jun 30, 2026
Susan was wonderful and made me feel very comfortable in a vulnerable state. She made me feel taken care of and informed.

Jun 29, 2026
All of the staff at Renown Dermatology is very professional and Susan Kitchel particularly is very thorough. She communicates well. She knows my history and she provides excellent options if she finds anything suspicious about what kind of treatment I might need and follows up with me to make sure that I do my check-ins as I need to.

Jun 26, 2026
Incredibly courteous staff throughout the operation!

Jun 26, 2026
Excellent always

Jun 26, 2026
Susan is always great. The office staff is welcoming and efficient.

Jun 25, 2026
Everything was handled in a professional efficient manner.

Jun 22, 2026
Provider was very pleasant and explained everything so I could understand the problem.

Jun 20, 2026
We were treated respectfully and in a friendly manner. The visit was efficient and effective. Thank you.

Jun 20, 2026
Susan Kitchell always responds positively to any requests/concerns I may have and provides excellent service.

Jun 17, 2026
Friendly staff

Jun 12, 2026
Front desk staff were knowledgeable and very helpful

Jun 12, 2026
Great experience.

Jun 11, 2026
Susan Kitchell is super great !! I appreciate her as a person and as a medical professional, she listens and responds in a caring way.

Jun 11, 2026
Totally trust her she was great.

Jun 10, 2026
Very clean

Jun 5, 2026
The most thorough skin check I have ever had. The 2 ladies at the desk are really lovely.

Jun 1, 2026
They are all great at this facility

Jun 1, 2026
Great experience!

May 30, 2026
It is always a very pleasant experience at this clinic!!

May 29, 2026
Dr.susan and great team, are kind, professional, caring, knowledgeable ,them.. my take care.. she checks all my concerns spots ??,great front desk, ladies, smiles welcome, tidy, clinic, thank you so much for giving ❤️ always professional and close appointment, heroes are working here!!

May 28, 2026
Clean offic

May 26, 2026
Everybody was really nice in the office and professional. I especially appreciate that and the doctor. Thank you for a productive visit. Bye.

May 26, 2026
Excellent treatment by very knowledgeable provider.

May 25, 2026
It was quick and easy

May 24, 2026
The doctor explained what she was doing and how long the spots would take to disappear. She also gave me a cream for a red itchy spot I've had on my neck for years.

May 24, 2026
Very thorough, very friendly staff and doctor

May 23, 2026
The provider zips through the appointment.

May 21, 2026
I had previously been seen by Dr. [ ] for my annual skin check, but she is no longer there, sadly. Instead I saw a nurse practitioner who was new to me, but was really good.

May 15, 2026
Even they got busy they still made sure the everyone was acknowledged. And the doctor explained everything and what to expect.

May 14, 2026
Susan and your staff were very professional ??

May 14, 2026
Everything was great - of course I do not know the large technical medical terms the PA used and I had to question them but everything was explained well and had services rendered the same time as my initial appointment - very efficient.

May 11, 2026
Glad I came in and my condition was taken care of.

May 9, 2026
Very pleased with service

May 6, 2026
Very competent and friendly staff. Everyone very professional, courteous and explained procedures clearly.

May 6, 2026
Everyone was just so nice ?

May 5, 2026
The visit went great and I was provided the care beyond what I expected for the first visit.

May 1, 2026
Very good medical care

May 1, 2026
Great appointment

Apr 29, 2026
Prompt and knowledgeable-friendly staff

Apr 25, 2026
Everyone was so nice and professional. The receptionist was very helpful and patient. Both ladies were charming and I felt welcomed. My appointment with the dermatology staff was not rushed and I felt listened to. It’s nice to have a positive experience and leave feeling happy and well cared for.

Apr 22, 2026
Susan is an incredible provider of care and I am very grateful to be a patient of hers. She listens to my concerns and doesn’t minimize how I am feeling before providing honest feedback and opinions about how to best care for me based on her wide array of experience.

Apr 17, 2026
Everyone is very professional.

Apr 17, 2026
Susan Kitchell is an excellent healthcare provider. She listens to my concerns and provides good information. I feel well cared for.