Susan Michelle Kitchell, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Nov 16, 2025

Could not have been able to tolerate the blue light without the fan. Make sure the fan comes from the top and not the bottom.

Nov 16, 2025

she is great and the staff is friendly what more do you need

Nov 16, 2025

Very comfortable experience.

Nov 16, 2025

This last visit I was not able to set an appt for next year. They did say that they would call me as it gets closer to November 2026. A little disappointing as planning this far in advance allows for me to work around holidays and travel.

Nov 15, 2025

Very friendly and caring including staff and receptionist. This was my yearly checkup. Appointment made for next year.

Nov 6, 2025

Susan APRN and christine were very nice and professional.

Nov 5, 2025

My care provider is efficient, courteous and knowledgeable. I truly appreciate.

Nov 1, 2025

We’ve had this dermatologist for a few years. She is very good and will be back next year.

Oct 31, 2025

My provider is always nice, easy to talk to, and treats you with dignity. The receptionist at the check out was friendly and nice too

Oct 30, 2025

Very nice and courteous professional employees

Oct 26, 2025

Minimal waiting time, efficient check up, caring staff. All good.

Oct 25, 2025

It was what I expected.

Oct 24, 2025

This was a yearly checkup. She took care of a few minor problems and I ve made an appointment for the next year.

Oct 24, 2025

From the time I walked into the office everyone from the receptionist to the APN treated me very well. I was apprehensive about going to a practice that was 100% women, when the area to be examined was on my scrotum, but I got over the apprehension rapidly.

Oct 23, 2025

I was very happy to hear that HOPE is on the horizon! Having been through much of late, this was the news I REALLY needed ! THANK YOU !!

Oct 22, 2025

Very kind office

Oct 19, 2025

VERY SATISFIED

Oct 16, 2025

Standard of care was excellent, doctor was very thorough and courteous.

Oct 16, 2025

Everyone was very nice and professional. This was my first visit to this office so there was no previous history.

Oct 11, 2025

Everything went very smoothly and painlessly, thank you!

Oct 10, 2025

Just a very good visit!

Sep 28, 2025

My provider was very professional, very quick in the exam, and treated my pre-cancerous spots with liquid Nitrogen. I'm just glad I'm not going to the prom, as my face appears to be broken out...

Sep 26, 2025

Went in for a skin scan. Very prompt, efficient and professional. Highly recommended.

Sep 24, 2025

Thank you!

Sep 21, 2025

Everyone in the facility are courteous and very professional.

Sep 17, 2025

Susan has always been great about explaining the probable causes of my various skin problems. She remembers that I grew up on the East Coast in a beach town before sunscreen was invented. She also seems to understand the difficulties men have when skin care is usually associated with women. I could have joined my wife's dermatologist who is 5 minutes from our condo in Incline Village, but the trip down to Reno is worth it for me.

Sep 13, 2025

Thank you.

Sep 13, 2025

I have always felt that I am in good hands here. Thank you

Sep 11, 2025

Everyone was helpful and supportive of my condition. Thanks

Sep 11, 2025

This was my first visit at this busy clinic. My appointment with NP Susan Kitchell went very well. She listenend, asked questions and took time to explain while skillfully performing a minor procedure. I am impressed and feel confident in receiving possibly further care at this clinic. Thank you, NP Kitchell!

Sep 6, 2025

Very professional

Sep 4, 2025

Susan Kitchell is very efficient, knowledgeable, and professional. I was somewhat nervous that she would find “something” during my exam, but she was very kind and patient. This was my second visit with her, and I was very happy to hear that I was cleared for the next visit in a year! Phew!

Sep 4, 2025

A very nice experience

Aug 28, 2025

Very professional office. I was immediately seen and my problem was taken care of quickly.

Aug 28, 2025

We have recommended primo dermatology to all of our friends for their skin care checks.

Aug 28, 2025

Wonderful facility. Very clean. Lots of parking. Easy in and out.

Aug 27, 2025

Office staff is ver pleasant and helpful. Very professional

Aug 23, 2025

I believe I received the best care possible, under the circumstance. There were options offered that I did not feel comfortable with, so it is now a 'wait and see' period, with a follow-up in two months, to see how my skin if recovering on its' own without any chemical or soap additive reactions.

Aug 23, 2025

Everyone in this office is professional, helpful and exceptional. Really appreciate them.

Aug 22, 2025

This was my first visit, so the office did not have my derm records from other practices. Both Susan and the medical assistant asked questions and listened to my answers.

Aug 22, 2025

Excellent! Thank You!

Aug 22, 2025

Most complete full body dermatology exam I have ever received. Very pleased with provider.

Aug 21, 2025

I am grateful for Susan Kitchell's knowledge and caring treatment. She is knowledgeable and compassionate. I am glad to be her patient.

Aug 21, 2025

Dr. Kitchell is great. Listens and is very caring.

Aug 20, 2025

Dr Kitchell was superb

Aug 16, 2025

Efficient, caring and courageous

Aug 15, 2025

Such a clean and calm clinic with great receptionists. They were able to get me in a day early when I accidentally showed up! So nice and helpful. Susan is a great provider who’s very easy to talk with and gives great information. Thank you so much.

Aug 14, 2025

The office is clean, well lit and feels welcoming. My in room experience was great, the scan was done with care and attention. My areas of concern were spoken about with respect and consideration. The visit was great.

Aug 14, 2025

Great experience. Susan was professional, thorough, warm, listened well and answered all questions. Will definitely be back.

Aug 13, 2025

Everyone in the office was very welcoming professional and informative . Great experience!