Susan Michelle Kitchell, APRN

Family Medicine

1343 W Newlands Dr

Fernley, NV 89408 Directions

(775) 982-5000

www.renown.org

4.7 out of 5

2,600 verified ratings

1 Location


2,600 Ratings, 674 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 31, 2026
Provider was considerate and delt with my issues professionaly. Plans to do follow up on my problem.

Jan 31, 2026
It's wonderful.

Jan 29, 2026
Everyone at this office are very professional. I especially like the care Susan Katchell takes when checking my whole body for pre-cancerous cells. She’s diligent, puts me at ease and quickly takes care of suspected areas.

Jan 26, 2026
Love the office and my doctor!!!!

Jan 23, 2026
Dr. Kitchell and her Staff were all very professional and personable. I could not have expected or asked for anything more from her entire team. I will probably seek her help with some minor cosmetic issues in the near future.

Jan 18, 2026
The office sees the tone for a relaxing and comfortable experience. The medical staff is friendly and welcoming. The visit was on time and I was in and out.

Jan 17, 2026
Parking so easy and so close, waiting room and office beautifully decorated, staff attentive, considerate and caring, Dr. Kitchell is one of if not the nicest, most agreeable, understanding and professionally skilled doctors I see (APRN, I know, but "Dr." to me), and I have seen so many these past few years. I leave feeling happy, heard, respected and properly looked after medically.

Jan 16, 2026
I was very pleased with my appointment with Susan and the medication she has prescribed is beginning to work already. And everyone there was professional and knowledgeable and I felt very comfortable. Give them all a gold star. Thank you.

Jan 16, 2026
Dr. Susan is respectful, professional, and kind every time I go to her and this time was no exception.

Jan 15, 2026
All personnel were helpful, kind, and professional.

Jan 14, 2026
I have been to your place three times now. Always excellent. I have already recommended you more than once. Thanks

Jan 14, 2026
Dr Kitchell is always pleasant and professional

Jan 11, 2026
My experience was in complete contrast to online reviews. Some described poor reception and rushed visit with the doctor. I did not share this kind of treatment during my first time visit. While the time is short with the doctor, it was professional and fact driven, which is exactly how I envisioned it should be. Perhaps other patients preferred more handholding experience, who knows other than those people who claimed to had a negative visit.

Jan 9, 2026
So professional and friendly. Exceptional visit.

Dec 29, 2025
Absolutely love the provider and everyone in the office. Everyone was very, very friendly. We really appreciated that.

Dec 27, 2025
Thank you Give Susan a GOLD STAR

Dec 26, 2025
Very pleased and helpful every time I have an appointment.

Dec 16, 2025
Everyone one was great. They explained everything to me and how to avoid skin cancer & I made another appointment for next year for a follow-up check.

Dec 14, 2025
I really like Susan kitchell

Dec 11, 2025
Annual visit and care was great! "Froze" two small spots and quick and painless!

Dec 5, 2025
Kind and attentive people

Dec 5, 2025
Assistant and APRN knowledgeable and efficient. Definitely the most thorough skin check I have ever had.

Dec 4, 2025
no waiting. I was taken in as soon as I arrived

Dec 4, 2025
Third time here. Great clinic.

Nov 28, 2025
Good

Nov 28, 2025
Susan seems knowledgeable and efficient. I was satisfied with my appointment

Nov 27, 2025
Susan is the best!

Nov 22, 2025
Susan was professional and thorough and appropriately friendly. The office setting was welcoming and protective of privacy

Nov 22, 2025
Very professional treatment and tests

Nov 20, 2025
Always courteous. Very thorough with skin exam, removed large blackhead.

Nov 19, 2025
Call to make an appointment and was seen an hour later fantastic service

Nov 16, 2025
Could not have been able to tolerate the blue light without the fan. Make sure the fan comes from the top and not the bottom.

Nov 16, 2025
she is great and the staff is friendly what more do you need

Nov 16, 2025
Very comfortable experience.

Nov 16, 2025
This last visit I was not able to set an appt for next year. They did say that they would call me as it gets closer to November 2026. A little disappointing as planning this far in advance allows for me to work around holidays and travel.

Nov 15, 2025
Very friendly and caring including staff and receptionist. This was my yearly checkup. Appointment made for next year.

Nov 6, 2025
Susan APRN and christine were very nice and professional.

Nov 5, 2025
My care provider is efficient, courteous and knowledgeable. I truly appreciate.

Nov 1, 2025
We’ve had this dermatologist for a few years. She is very good and will be back next year.

Oct 31, 2025
My provider is always nice, easy to talk to, and treats you with dignity. The receptionist at the check out was friendly and nice too

Oct 30, 2025
Very nice and courteous professional employees

Oct 26, 2025
Minimal waiting time, efficient check up, caring staff. All good.

Oct 25, 2025
It was what I expected.

Oct 24, 2025
This was a yearly checkup. She took care of a few minor problems and I ve made an appointment for the next year.

Oct 24, 2025
From the time I walked into the office everyone from the receptionist to the APN treated me very well. I was apprehensive about going to a practice that was 100% women, when the area to be examined was on my scrotum, but I got over the apprehension rapidly.

Oct 23, 2025
I was very happy to hear that HOPE is on the horizon! Having been through much of late, this was the news I REALLY needed ! THANK YOU !!

Oct 22, 2025
Very kind office

Oct 19, 2025
VERY SATISFIED

Oct 16, 2025
Standard of care was excellent, doctor was very thorough and courteous.

Oct 16, 2025
Everyone was very nice and professional. This was my first visit to this office so there was no previous history.