Susan Michelle Kitchell, APRN

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Dec 29, 2025

Absolutely love the provider and everyone in the office. Everyone was very, very friendly. We really appreciated that.

Dec 27, 2025

Thank you Give Susan a GOLD STAR

Dec 26, 2025

Very pleased and helpful every time I have an appointment.

Dec 16, 2025

Everyone one was great. They explained everything to me and how to avoid skin cancer & I made another appointment for next year for a follow-up check.

Dec 14, 2025

I really like Susan kitchell

Dec 11, 2025

Annual visit and care was great! "Froze" two small spots and quick and painless!

Dec 5, 2025

Kind and attentive people

Dec 5, 2025

Assistant and APRN knowledgeable and efficient. Definitely the most thorough skin check I have ever had.

Dec 4, 2025

no waiting. I was taken in as soon as I arrived

Dec 4, 2025

Third time here. Great clinic.

Nov 28, 2025

Good

Nov 28, 2025

Susan seems knowledgeable and efficient. I was satisfied with my appointment

Nov 27, 2025

Susan is the best!

Nov 22, 2025

Susan was professional and thorough and appropriately friendly. The office setting was welcoming and protective of privacy

Nov 22, 2025

Very professional treatment and tests

Nov 20, 2025

Always courteous. Very thorough with skin exam, removed large blackhead.

Nov 19, 2025

Call to make an appointment and was seen an hour later fantastic service

Nov 16, 2025

Could not have been able to tolerate the blue light without the fan. Make sure the fan comes from the top and not the bottom.

Nov 16, 2025

she is great and the staff is friendly what more do you need

Nov 16, 2025

Very comfortable experience.

Nov 16, 2025

This last visit I was not able to set an appt for next year. They did say that they would call me as it gets closer to November 2026. A little disappointing as planning this far in advance allows for me to work around holidays and travel.

Nov 15, 2025

Very friendly and caring including staff and receptionist. This was my yearly checkup. Appointment made for next year.

Nov 6, 2025

Susan APRN and christine were very nice and professional.

Nov 5, 2025

My care provider is efficient, courteous and knowledgeable. I truly appreciate.

Nov 1, 2025

We’ve had this dermatologist for a few years. She is very good and will be back next year.

Oct 31, 2025

My provider is always nice, easy to talk to, and treats you with dignity. The receptionist at the check out was friendly and nice too

Oct 30, 2025

Very nice and courteous professional employees

Oct 26, 2025

Minimal waiting time, efficient check up, caring staff. All good.

Oct 25, 2025

It was what I expected.

Oct 24, 2025

This was a yearly checkup. She took care of a few minor problems and I ve made an appointment for the next year.

Oct 24, 2025

From the time I walked into the office everyone from the receptionist to the APN treated me very well. I was apprehensive about going to a practice that was 100% women, when the area to be examined was on my scrotum, but I got over the apprehension rapidly.

Oct 23, 2025

I was very happy to hear that HOPE is on the horizon! Having been through much of late, this was the news I REALLY needed ! THANK YOU !!

Oct 22, 2025

Very kind office

Oct 19, 2025

VERY SATISFIED

Oct 16, 2025

Standard of care was excellent, doctor was very thorough and courteous.

Oct 16, 2025

Everyone was very nice and professional. This was my first visit to this office so there was no previous history.

Oct 11, 2025

Everything went very smoothly and painlessly, thank you!

Oct 10, 2025

Just a very good visit!

Sep 28, 2025

My provider was very professional, very quick in the exam, and treated my pre-cancerous spots with liquid Nitrogen. I'm just glad I'm not going to the prom, as my face appears to be broken out...

Sep 26, 2025

Went in for a skin scan. Very prompt, efficient and professional. Highly recommended.

Sep 24, 2025

Thank you!

Sep 21, 2025

Everyone in the facility are courteous and very professional.

Sep 17, 2025

Susan has always been great about explaining the probable causes of my various skin problems. She remembers that I grew up on the East Coast in a beach town before sunscreen was invented. She also seems to understand the difficulties men have when skin care is usually associated with women. I could have joined my wife's dermatologist who is 5 minutes from our condo in Incline Village, but the trip down to Reno is worth it for me.

Sep 13, 2025

Thank you.

Sep 13, 2025

I have always felt that I am in good hands here. Thank you

Sep 11, 2025

Everyone was helpful and supportive of my condition. Thanks

Sep 11, 2025

This was my first visit at this busy clinic. My appointment with NP Susan Kitchell went very well. She listenend, asked questions and took time to explain while skillfully performing a minor procedure. I am impressed and feel confident in receiving possibly further care at this clinic. Thank you, NP Kitchell!

Sep 6, 2025

Very professional

Sep 4, 2025

Susan Kitchell is very efficient, knowledgeable, and professional. I was somewhat nervous that she would find “something” during my exam, but she was very kind and patient. This was my second visit with her, and I was very happy to hear that I was cleared for the next visit in a year! Phew!

Sep 4, 2025

A very nice experience