The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2025
everyone is so helpful and caring and professional, what I like is the patience and really want to go that extra mile to every individual
Jan 21, 2025
The counselor hear my concern and it was very, kind and professional. It actually show concern about my problems
Jan 21, 2025
Compassion and listening to me.
Jan 11, 2025
It was a good vital visit. It is really a great way to do the visits this way. Very
convenient for when you have no car at home. And can be more comfortable. Thankful you have this service.
Thank You
Jan 11, 2025
Easy to navigate and always clean.
Dec 20, 2024
Very professional and kind.
Dec 20, 2024
The staff. Very welcoming front desk people. And Susan, the APRN is very understanding and easy to talk to.
Dec 20, 2024
Dorie and Susan.
Nov 10, 2024
I do virtual so it fits my schedule
Nov 8, 2024
Caring, Compassionate and knowledgeable! I would recommend in a heartbeat!
Nov 8, 2024
Very helpful in getting timely appointments.
Nov 2, 2024
You are perfect in every way, the thing I like most about your hospital is that the important thing is not the beauty of the facility but the excellent staff and their attention to human values. Everything is very good, thank you.♥️
Nov 1, 2024
I like my therapist and the bridge program is very helpful.
Oct 24, 2024
World Class patient engagement.
Oct 24, 2024
I love the way Dr Susan talk and care for my husband in a very professional and knowledgeable way.
Oct 24, 2024
I feel cared for and listened to. Scheduling has been easy and communication clear.
Sep 22, 2024
Compassion expressed by the entire staff
Sep 10, 2024
Only did a virtual appt and it was great.
Sep 3, 2024
Virtual appointments. Kind caring staff.
Aug 29, 2024
Made me feel better about myself, and made me feel I 'am wanted and needed.
Aug 23, 2024
I enjoyed meeting and talking w/Susan. She has helped me. Since seeing her, I decided to try again. I found a new home after being homeless for a month. Now, I start on new job on Monday. The new medication has helped. Dr. [ ] has helped me too.
Aug 22, 2024
The staff and the doctors was very friendly, helpful and very knowledgeable of my husband's situation.
Aug 20, 2024
All perfect
Aug 7, 2024
great
Jul 12, 2024
I like that tgg be et check in on me, listen, ask pertinent questions, and can get me to be as honest in responses without feeling like I've done wrong.
Jul 11, 2024
All positive, staff polite, helpful. The only downside is this location is 24 miles from my home. (Almost 50 miles round trip. It???s part of the main hospital in downtown Jacksonville parking is always a problem.) I will be doing virtual from now on.
Jul 11, 2024
Easy to access and leave. Beautiful bldg. Very nice professional offices with a really good Therapist. I was very pleased with the entire experience.
Jul 11, 2024
Really enjoyed talking to Dr. Susan Resnick!
Jul 10, 2024
Every person I've been in contact with has been caring and helpful.
Jul 10, 2024
Very caring
Jul 10, 2024
It's extremely difficult to seek treatment for Major Depression... The fact that your staff calls OUT rather than waiting to be called - is tremendous.
Jul 3, 2024
The therapists are caring, appointments are easy to schedule. They care about my well being.
Jun 27, 2024
It was a virtual visit, so I cannot comment
May 22, 2024
I love my therapist and doctor
May 4, 2024
I have not been in the facility.
Apr 24, 2024
Miss Susan makes it very easy for me to talk with her, for me to open up about how I really feel and not be ashamed or afraid of it.
And the other staff, from people answering the phone they have a way of making you feel as if you're important and what you saying do matters. I think everyone for the care that I am receiving
Apr 22, 2024
From reception to physician you get prompt care. Caring staff. They try to help you down every avenue of health care. I am happy.
Apr 16, 2024
Caring, understanding, inquisitive without being overbearing
Apr 6, 2024
Ms Resnik is so kind and attentive. You can really tell that she cares for her patients!! The office/reception staff is all very nice and always gets me scheduled without issue
Mar 31, 2024
I was discharged March 14th! The earliest the ray appointment you couldn't get me was April 26th! I literally told y'all the ER how I have been trying to get in to see someone and haven't been able to. Ridiculous that during the hospital stay there is no actual emotional support, and after to speak to a therapist I'm now waiting weeks and before even get to you want a review!Also, no one even consulted with me on if the date and times worked with my schedule. Who knows if it is it going to be another almost 6 weeks in between therapy visits with this providers! I mean this is a joke. People who need therapy who have been in the hospital need it immediately. They also need it weekly if not every bi weekly a month for a while! The bridge is a terrible name for this program. It should be called gap or canyon.The 'Bridge' needs a lot of work. I'm in need of a higher paying job, you need someone to help work out the issues for this, contact me, I'll actually care about the patients. Seriously, this bridge is not advocating for people in need, as it is.
Mar 26, 2024
Reception desk was bit gloomy with small amount of lights. But everyone was friendly.
Mar 20, 2024
Excellent doctors and nurses. Very well organized, kept me busy. A special mention of Dr. Pulitzer. A very caring, well qualified thorough Dr.
Mar 16, 2024
Susan was pushing meds before listening to my requests. I don't want SSI meds. I would prefer a solid health plan with diet and excercise. I explained that I don't like taking them because they diminish who I am.
Mar 5, 2024
I'm doing virtual so it's the ease of connecting that fits my schedule
Feb 28, 2024
Ease of scheduling
Feb 1, 2024
I liked Susan Resnick. The environment looked clean and fresh.
Jan 17, 2024
The quick response to my problems as well as the concern and well being of my mental health.
Jan 15, 2024
The care they take to help the patients
Jan 8, 2024
I see my caregivers virtually.
Dec 27, 2023
The facility is beautiful and welcoming. Everyone I've met there was kind and helpful.