Susan Johnson, C.F.N.P.-B.C., M.S.N.
Family Medicine
700 German Street
Tawas City, MI 48763 Directions
4.7 out of 5
386 verified ratings
1 Location
386 Ratings, 223 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Susan Johnson is consistently praised for being caring, thorough, knowledgeable and an excellent clinician who listens and explains clearly. Patients value her professionalism, responsiveness, and strong follow-up and testing/referral coordination. Office staff are generally described as friendly and efficient though some note turnover and occasional rudeness from specific receptionists. A few process issues are mentioned (phone system, scheduling/bloodwork sequencing, heavy patient load). Overall sentiment is strongly positive and trusting.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 19, 2026
What would you tell family and friends about your experience with this provider?
Friendly, thorough, and on time.
Oct 16, 2026
What would you tell family and friends about your experience with this provider?
Professional and easy to talk to.
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
She’s the best
Oct 15, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson shows kindness and empathy for health issues I present and finds the answer to help me. Excellent health care and off8ce staff are very nice and patient.
Oct 14, 2026
What would you tell family and friends about your experience with this provider?
I feel she is competent, but really doesn’t know me. Not maybe the fault of any provider but of our medical system of today. I just try to get my medical needs met and move on.
Oct 14, 2026
What would you tell family and friends about your experience with this provider?
Very knowledgeable and friendly staff. They treat you with kindness and respect.
Oct 10, 2026
What would you tell family and friends about your experience with this provider?
I would highly recommend Susan or her staff. I’ve always had nothing but excellent service there over the long years.
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the care I receive here. I highly recommend this office
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Great health care provider
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Good care
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
Takes awhile to trust but seems to know her stuff
Oct 9, 2026
What would you tell family and friends about your experience with this provider?
They try to do everything they can. Even went above and beyond when other office people were poor. They personally contacted me to try to correct it.
Oct 5, 2026
What would you tell family and friends about your experience with this provider?
Appointments are conducted in haste with inadequate time given to discuss most health concerns.
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
She is a excellent provider
Oct 1, 2026
What would you tell family and friends about your experience with this provider?
They have always been kind, considerate helpful, always answer. My questions always help me with things that I don’t understand.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend this office!
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Am very happy
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Staff was polite and efficient. They listened carefully to what I needed and did the very best to take care of my issues.
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
I couldn't ask for better care and compassion and professionalism
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Sue is very thorough and listens to your concerns. She is friendly and relatable.
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, thorough, willing to spend extra time to explain medical concerns.
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider. Very thorough. Kind provider who listens well, is very knowledgeable, and truly cares about us as people, not just patient. Will continue with her as my provider for as long as she is a provider.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Sue Johnson is definitely well educated in her field. I trust her completely.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson is the best!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Respectful, efficient treatment. Saw Sue for wrist pain, 1:30 sent to hospital for xray 2:00. Had message from radiologist at 3:30 after reading xray. Sue called me the next morning about 8:30 with recommended treatment.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Friendly, competent service
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
She is professional and concerned.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Great personal care people
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
good service.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Good
Sep 8, 2026
What would you tell family and friends about your experience with this provider?
Very good, I would suggest this provider to family and friends
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
She Was pleasant and covered my needs, but she really doesn’t know me. The visits are efficient but I miss the days of personal care and your provider getting to know you. I’m sure in the next few years she will be gone and there will be someone new.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Great service and care
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
She’s very nice and knowledgeable. She found my osteoporosis and low potassium that no one had ever checked before. I would tell them she’s just as knowledgeable as a MD and I don’t see a difference
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Good honest and caring provider
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Everyone involved with my last appointment we're helpful an courteous and ans. My questions.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Sue is very thorough, I have been a patient for years. Very good a what she does
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
They always seem to forget to put the information needed in the computer, blood work, refills, tests.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
she provided very good care, for the problems and issues that I have, in a timely manner
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
She is great
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
really like Sue Johnson. She's always been right on about my issues.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
She was courteous and professional.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Dedicated providwr
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
Feel we need our lab reports prior to our office visit. [NAME] had elevated PSA numbers and office made appointment in Alpena. That is not desirable so we got paper work for an ambulatory visit to urology. Doesn't say where, when, or who with. Would have been nice to be able to talk about it without having to make another appointment and have to pay the extra unnecessary visit.
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
She cares about you and helps you get better
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
It would be much better if we could get our labs done before our in office visit. That way we could go over the report in person and ask questions in person. Difficult doing it over the phone with someone else in the office we have never seen. That would avoid having to come back into the office at times for another visit.
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
She is a great doctor.
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
She is very understanding