Susan Johnson, C.F.N.P.-B.C., M.S.N.
Family Medicine
700 German Street
Tawas City, MI 48763 Directions
4.7 out of 5
409 verified ratings
1 Location
409 Ratings, 244 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Susan Johnson is consistently praised for being caring, thorough, knowledgeable and an excellent clinician who listens and explains clearly. Patients value her professionalism, responsiveness, and strong follow-up and testing/referral coordination. Office staff are generally described as friendly and efficient though some note turnover and occasional rudeness from specific receptionists. A few process issues are mentioned (phone system, scheduling/bloodwork sequencing, heavy patient load). Overall sentiment is strongly positive and trusting.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Very caring and informative
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Was a very good experience
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
She is very kind and willing to listen to what you have going on and explain stuff so you understand what it is and needs to be done.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
It’s a great office to go to. The people are so friendly and welcoming. Always on time don’t need to sit and wait. I love them all. They make me feel like family and at [AGE] that means s a lot.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
It was as usual a good experience
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Susan is both thorough and knowledgeable
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Great Experience!
Jul 15, 2026
What would you tell family and friends about your experience with this provider?
Sue always listens and we are a team for my health.
Jul 13, 2026
What would you tell family and friends about your experience with this provider?
Very attentive would recommend
Jul 11, 2026
What would you tell family and friends about your experience with this provider?
Fair bedside manner, with assembly line style of care.
Jul 9, 2026
What would you tell family and friends about your experience with this provider?
Their the best
Jul 6, 2026
What would you tell family and friends about your experience with this provider?
Very pleased with all aspects of the practice.
Jul 3, 2026
What would you tell family and friends about your experience with this provider?
Good friendly service
Jul 2, 2026
What would you tell family and friends about your experience with this provider?
Always courteous and professional.
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
Awesome
Jul 1, 2026
What would you tell family and friends about your experience with this provider?
I've been very satisfied with the care I have received from Sue Johnsons office,she always shows concern about how my daily life has been,and Connie and the staff are very efficient where patients are concerned,
Jun 27, 2026
What would you tell family and friends about your experience with this provider?
I’ve seen Sue Johnson several times. 3 times for pain. Pain in my foot, my, elbow and my back. She explained the pain in a way I understood. But at no time did she touch or examine the sore/injured area. Instead sitting across the room typing into her computer.
Jun 26, 2026
What would you tell family and friends about your experience with this provider?
Sie is thorough,kind and understanding
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Yes I have. I have several people. How pleased I am with Ms. Johnson. Thank you
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Very friendly, understanding, and helpful. And I get results back from any tests by the next day or sooner.
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
I was having issues after surgery, from another office and I needed another evaluation and opinion, Susan Johnson provided that service properly
Jun 25, 2026
What would you tell family and friends about your experience with this provider?
Able to get in quickly. Good care.
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Susan and her team are always there to help me and care about my medical needs no matter how confusing of a patient I am. I’m confident Susan will get me the answers I need
Jun 24, 2026
What would you tell family and friends about your experience with this provider?
Sure Johnson is a great dr.
Jun 19, 2026
What would you tell family and friends about your experience with this provider?
We recommend Susan Johnson to everyone looking for primary care in Tawas City area.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
I love coming to this office. I am a snowbird and I am so thankful I am welcomed at this office for any and all medical concerns I have while I am in Tawas City , Michigan. Madison at the desk , Susan Johnson as well as all the staff are always welcoming , kind and genuinely concerned about my health needs. Any information Sue Johnson shares with me … I take it in and as we discuss…. I sincerely trust her advise. I have already made referrals to this office.
Jun 17, 2026
What would you tell family and friends about your experience with this provider?
Sue Johnson NP is an excellent provider, along with her organized and professional staff. Great care!
Jun 16, 2026
What would you tell family and friends about your experience with this provider?
I appreciated the effort made to quickly make an appointment to see me and assess my problem.
Jun 15, 2026
What would you tell family and friends about your experience with this provider?
The office is very respectful to your needs. Very happy with the care team,
Jun 11, 2026
What would you tell family and friends about your experience with this provider?
Front desk person for check in could be lot more friendly and less attitude.
Jun 7, 2026
What would you tell family and friends about your experience with this provider?
Great doctor and care.
Jun 4, 2026
What would you tell family and friends about your experience with this provider?
I have been at this off office for over 20years. Have not always been happy with your phone service. So many times no answer over and over again. No excuse for the fact you don’t know what situation people are in when calling. Needs improvement
Jun 3, 2026
What would you tell family and friends about your experience with this provider?
She listens to me and responds accordingly
May 29, 2026
What would you tell family and friends about your experience with this provider?
Sue has been my provider for years. She is awesome!
May 28, 2026
What would you tell family and friends about your experience with this provider?
Very good doctor
May 25, 2026
What would you tell family and friends about your experience with this provider?
Susan was well prepared for this "return" visit, answered all my questions with consideration of my past history, [NAME], and has set up blood work to check my current status , CBC, BMT, & other workups to be completed. This visit was a "Wellness Visit" as per Medicare Guidelines for the elderly. I hope to utilize her knowledge as a Primary Care Provider, for the future of my continuing , and varied health issues.
May 24, 2026
What would you tell family and friends about your experience with this provider?
She is professional, courteous, friendly, caring - easy to talk to ,answers concerns and questions.
May 21, 2026
What would you tell family and friends about your experience with this provider?
I always receive the best of care from Sue Johnson and her medical staff.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Everything went well. Sue Johnson discussed a lot with me. She was a lot help.
May 20, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson and staff were great
May 20, 2026
What would you tell family and friends about your experience with this provider?
She's very good
May 20, 2026
What would you tell family and friends about your experience with this provider?
She's an outstanding provider
May 18, 2026
What would you tell family and friends about your experience with this provider?
Sue is friendly, professional and thorough
May 10, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson does not always show empathy towards her patient. Sometimes I get an ornery doctor who doesn't seem to care about my feelings. I don't respond to negativity and she doesn't always believe what I say. Positive comments are important. Sometimes I feel like a dumb rejected person when I leave the appointment.
May 7, 2026
What would you tell family and friends about your experience with this provider?
Very good experience! The staff and Susan Johnson are great communicators. Very pleasant visit!
May 7, 2026
What would you tell family and friends about your experience with this provider?
Very nice and personable.
May 6, 2026
What would you tell family and friends about your experience with this provider?
I followed Sue from West Branch to Tawas. She’s awesome! Would love to see her back in West Branch!
May 2, 2026
What would you tell family and friends about your experience with this provider?
Thanks for patience in working on medical issues !
May 1, 2026
What would you tell family and friends about your experience with this provider?
She is easy to talk to. We like her very much as our family resource for health care.
Apr 30, 2026
What would you tell family and friends about your experience with this provider?
She is an excellent provider.