Susan Johnson, C.F.N.P.-B.C., M.S.N.
Family Medicine
700 German Street
Tawas City, MI 48763 Directions
4.6 out of 5
431 verified ratings
1 Location
431 Ratings, 261 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Susan Johnson is consistently praised for being caring, thorough, knowledgeable and an excellent clinician who listens and explains clearly. Patients value her professionalism, responsiveness, and strong follow-up and testing/referral coordination. Office staff are generally described as friendly and efficient though some note turnover and occasional rudeness from specific receptionists. A few process issues are mentioned (phone system, scheduling/bloodwork sequencing, heavy patient load). Overall sentiment is strongly positive and trusting.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
Susan and her staff are amazing, she always provides excellent care for me and probably saved my life during to a heart issue she followed up on!!!!! She also agreed to take my wife as a patient as she did not like her current provider at this same location
Apr 1, 2026
What would you tell family and friends about your experience with this provider?
I would recommend her. The only thing that I would like to see different is to get my blood draw before I come for the appointment so we can discuss results.
Mar 27, 2026
What would you tell family and friends about your experience with this provider?
Very good
Mar 25, 2026
What would you tell family and friends about your experience with this provider?
Very happy with the care I received during this appointment
Mar 24, 2026
What would you tell family and friends about your experience with this provider?
Very friendly and genuinely concerned
Mar 21, 2026
What would you tell family and friends about your experience with this provider?
I would urge them to switch to her for superior care.
Mar 18, 2026
What would you tell family and friends about your experience with this provider?
Sue an staff are very courteous and helpful in answering any questions or concerns I have had.I would recommend her.
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
It was great!
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
She is very nice and seems quite knowledgeable. I feel she could use some help because it seems she working alone most of the time except for Dr Kloska
Mar 13, 2026
What would you tell family and friends about your experience with this provider?
Sue is knowledgeable in her field and I would recommend her
Mar 11, 2026
What would you tell family and friends about your experience with this provider?
You’re not just a number. Sue personalizes each visit according to your needs.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson and the staff at Huron Family Medicine are very professional yet take the time to explain things and treat you with respect. They are always friendly and make you feel very comfortable. I have been going to Huron Family Medicine for approximately 30 years and have had a positive outcome every visit.
Mar 9, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson is a professional provider that cares about her patient's, takes time to listen, and makes you feel very comfortable at your visit. She takes the time to listen to your needs and is very friendly.
Mar 7, 2026
What would you tell family and friends about your experience with this provider?
Great huh
Mar 6, 2026
What would you tell family and friends about your experience with this provider?
I feel like they do a great job of taking care of me.
Mar 5, 2026
What would you tell family and friends about your experience with this provider?
Excellent care friendly atmosphere!
Feb 28, 2026
What would you tell family and friends about your experience with this provider?
Very good care and understanding
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson FNP is the BEST medical person for myself & my husband! We’re lucky to have her!!
Feb 27, 2026
What would you tell family and friends about your experience with this provider?
Susan listened to my concerns and provided the care I needed
Feb 24, 2026
What would you tell family and friends about your experience with this provider?
Attentive understanding easy to talk to and prompt results.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent Provider
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Sue Johnson has been my provider for years. She is always caring and thorough. Excellent care. Thank you to her and her staff.
Feb 22, 2026
What would you tell family and friends about your experience with this provider?
Good experience at this office
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
They are the Best !
Feb 20, 2026
What would you tell family and friends about your experience with this provider?
Very attentive and thorough
Feb 19, 2026
What would you tell family and friends about your experience with this provider?
I tell them how thorough she is. I love the fact she reads my chart before entering. She is very professional and kind.
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
They never have me wait very long and they always are polite and will answer my questions
Feb 18, 2026
What would you tell family and friends about your experience with this provider?
Very professional.
Feb 17, 2026
What would you tell family and friends about your experience with this provider?
Friendly and responsive staff. Appointments are easy to schedule.
Feb 17, 2026
What would you tell family and friends about your experience with this provider?
Sue is very good at what she does, always listens to my concerns and very professional and friendly. I have been with Sue for years and I can't wait until she gets back to West Branch so I don't have to travel to Tawas.
Feb 12, 2026
What would you tell family and friends about your experience with this provider?
Have to go to an in person visit before blood work is ordered then schedule another visit to follow up. It seems to make sense to have the bloodwork completed prior to the initial visit.
Feb 6, 2026
What would you tell family and friends about your experience with this provider?
To use you
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Sue always makes sure that she listens to anything that I have any questions that I don’t always understand completely.
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson needs to explain in more detail her information
Feb 5, 2026
What would you tell family and friends about your experience with this provider?
Great staff. Very professional. Unfortunate there seems to be such a constant turnover of staff and professionals.
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
They get things done !
Feb 4, 2026
What would you tell family and friends about your experience with this provider?
Friendly knowledgeable staff
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
very good, prompt, easy access
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
She is nice to work with
Jan 28, 2026
What would you tell family and friends about your experience with this provider?
Sue knows her field. She is a good NP.
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
It’s always very professional and very good
Jan 26, 2026
What would you tell family and friends about your experience with this provider?
Mrs Johnson is an excellent medical provider and Is always working to make my health better.
Jan 24, 2026
What would you tell family and friends about your experience with this provider?
She was friendly, professional and very concerned about my health
Jan 23, 2026
What would you tell family and friends about your experience with this provider?
Good experience friendly
Jan 21, 2026
What would you tell family and friends about your experience with this provider?
Very good
Jan 20, 2026
What would you tell family and friends about your experience with this provider?
Very courteous and asked questions and listened to my concerns.
Jan 19, 2026
What would you tell family and friends about your experience with this provider?
I wouid tell them i have had good experience with them and reccomend them highly
Jan 16, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend Susan Johnson
Jan 15, 2026
What would you tell family and friends about your experience with this provider?
Very pleased with my provider and the staff. Couldn't ask for a more pleasant and professional group. I would definitely make recommendations to family and friends.
Jan 14, 2026
What would you tell family and friends about your experience with this provider?
Highly recommended