Susan Johnson, C.F.N.P.-B.C., M.S.N.
Family Medicine
700 German Street
Tawas City, MI 48763 Directions
4.7 out of 5
384 verified ratings
1 Location
384 Ratings, 227 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Susan Johnson is consistently praised for being caring, thorough, knowledgeable and an excellent clinician who listens and explains clearly. Patients value her professionalism, responsiveness, and strong follow-up and testing/referral coordination. Office staff are generally described as friendly and efficient though some note turnover and occasional rudeness from specific receptionists. A few process issues are mentioned (phone system, scheduling/bloodwork sequencing, heavy patient load). Overall sentiment is strongly positive and trusting.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 28, 2026
What would you tell family and friends about your experience with this provider?
Would highly recommend this office!
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Am very happy
Sep 25, 2026
What would you tell family and friends about your experience with this provider?
Staff was polite and efficient. They listened carefully to what I needed and did the very best to take care of my issues.
Sep 24, 2026
What would you tell family and friends about your experience with this provider?
I couldn't ask for better care and compassion and professionalism
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Highly recommend
Sep 23, 2026
What would you tell family and friends about your experience with this provider?
Sue is very thorough and listens to your concerns. She is friendly and relatable.
Sep 22, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider, thorough, willing to spend extra time to explain medical concerns.
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent
Sep 21, 2026
What would you tell family and friends about your experience with this provider?
Excellent provider. Very thorough. Kind provider who listens well, is very knowledgeable, and truly cares about us as people, not just patient. Will continue with her as my provider for as long as she is a provider.
Sep 19, 2026
What would you tell family and friends about your experience with this provider?
Sue Johnson is definitely well educated in her field. I trust her completely.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Susan Johnson is the best!
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Respectful, efficient treatment. Saw Sue for wrist pain, 1:30 sent to hospital for xray 2:00. Had message from radiologist at 3:30 after reading xray. Sue called me the next morning about 8:30 with recommended treatment.
Sep 18, 2026
What would you tell family and friends about your experience with this provider?
Friendly, competent service
Sep 11, 2026
What would you tell family and friends about your experience with this provider?
She is professional and concerned.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Great personal care people
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
good service.
Sep 10, 2026
What would you tell family and friends about your experience with this provider?
Good
Sep 8, 2026
What would you tell family and friends about your experience with this provider?
Very good, I would suggest this provider to family and friends
Sep 3, 2026
What would you tell family and friends about your experience with this provider?
She Was pleasant and covered my needs, but she really doesn’t know me. The visits are efficient but I miss the days of personal care and your provider getting to know you. I’m sure in the next few years she will be gone and there will be someone new.
Sep 2, 2026
What would you tell family and friends about your experience with this provider?
Great service and care
Aug 29, 2026
What would you tell family and friends about your experience with this provider?
She’s very nice and knowledgeable. She found my osteoporosis and low potassium that no one had ever checked before. I would tell them she’s just as knowledgeable as a MD and I don’t see a difference
Aug 28, 2026
What would you tell family and friends about your experience with this provider?
Good honest and caring provider
Aug 26, 2026
What would you tell family and friends about your experience with this provider?
Everyone involved with my last appointment we're helpful an courteous and ans. My questions.
Aug 25, 2026
What would you tell family and friends about your experience with this provider?
Sue is very thorough, I have been a patient for years. Very good a what she does
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
They always seem to forget to put the information needed in the computer, blood work, refills, tests.
Aug 23, 2026
What would you tell family and friends about your experience with this provider?
she provided very good care, for the problems and issues that I have, in a timely manner
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
She is great
Aug 21, 2026
What would you tell family and friends about your experience with this provider?
really like Sue Johnson. She's always been right on about my issues.
Aug 20, 2026
What would you tell family and friends about your experience with this provider?
She was courteous and professional.
Aug 17, 2026
What would you tell family and friends about your experience with this provider?
Dedicated providwr
Aug 16, 2026
What would you tell family and friends about your experience with this provider?
Feel we need our lab reports prior to our office visit. [NAME] had elevated PSA numbers and office made appointment in Alpena. That is not desirable so we got paper work for an ambulatory visit to urology. Doesn't say where, when, or who with. Would have been nice to be able to talk about it without having to make another appointment and have to pay the extra unnecessary visit.
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
She cares about you and helps you get better
Aug 14, 2026
What would you tell family and friends about your experience with this provider?
It would be much better if we could get our labs done before our in office visit. That way we could go over the report in person and ask questions in person. Difficult doing it over the phone with someone else in the office we have never seen. That would avoid having to come back into the office at times for another visit.
Aug 8, 2026
What would you tell family and friends about your experience with this provider?
She is a great doctor.
Aug 6, 2026
What would you tell family and friends about your experience with this provider?
She is very understanding
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
She helped me when she could if she didn't know she sent me to someone that could help
Aug 1, 2026
What would you tell family and friends about your experience with this provider?
Susan is friendly, professional and thorough She takes care of you
Jul 31, 2026
What would you tell family and friends about your experience with this provider?
Always very busy, but give me time to explain my medical issues.
Jul 30, 2026
What would you tell family and friends about your experience with this provider?
She was a new provider to us, but familiarized before coming into exam room, and listened very passionately and patiently while we explained our situation and needs, also was familiar with the medication that we requested and very supportive to us. She really was familiar with treatment options and was able to prescribe what we needed. Highly recommend her
Jul 27, 2026
What would you tell family and friends about your experience with this provider?
I would tell them that it is Great place to go to.....
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
Sue is an excellent gatekeeper
Jul 26, 2026
What would you tell family and friends about your experience with this provider?
I am very pleased with my care at this office and with susan
Jul 25, 2026
What would you tell family and friends about your experience with this provider?
This is a good group of Doctors and NPs to see
Jul 25, 2026
What would you tell family and friends about your experience with this provider?
She is very knowledgeable and helpful
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Very caring and informative
Jul 23, 2026
What would you tell family and friends about your experience with this provider?
Was a very good experience
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
She is very kind and willing to listen to what you have going on and explain stuff so you understand what it is and needs to be done.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
It’s a great office to go to. The people are so friendly and welcoming. Always on time don’t need to sit and wait. I love them all. They make me feel like family and at [AGE] that means s a lot.
Jul 18, 2026
What would you tell family and friends about your experience with this provider?
It was as usual a good experience
Jul 17, 2026
What would you tell family and friends about your experience with this provider?
Susan is both thorough and knowledgeable