Spine & Pain Program West Branch

640 Court Street

West Branch, MI 48661 Directions

(989) 343-3730

4.7 out of 5

1,064 verified ratings

1,064 Ratings, 612 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 6, 2025
Ashley and her staff are awesome we love her keep up the great work

Oct 6, 2025
My first visit to the office was great. I barely sat down in my seat and they were calling me back. Everyone working at the office was very friendly and helpful.

Oct 6, 2025
It was a pleasant experience to have people treating me so nicely. Prop service answered all my questions and concerns and put me at ease. I would recommend her to all my friends and family.

Sep 30, 2025
What would you tell family and friends about your experience with this provider?
Great

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
I would recommend their services.

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
I would recommend them

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Good dr.

Sep 24, 2025
What would you tell family and friends about your experience with this provider?
Ashley is always friendly and professional.

Sep 22, 2025
What would you tell family and friends about your experience with this provider?
Ashley and her staff, especially Kristi at t he front desk, are great people,,they really care about me and my health--Thanks--[Remove PHI]

Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Good

Sep 20, 2025
What would you tell family and friends about your experience with this provider?
Good care but takes weeks to get in to see some one for somebody with severe pain think the process could move along quicker

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Would not tell my family because they do not live in my area! Just wish provider would be more talkative when entering the room - very silent - could be more friendly!

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Everyone is extremely friendly and definitely want to help you.

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
She is very attentive and super caring. She wants to know how you are feeling and explains things in a way that is very understandable to to.

Sep 17, 2025
What would you tell family and friends about your experience with this provider?
Would refer her to them

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
Very caring and my needs are always addressed right away

Sep 15, 2025
What would you tell family and friends about your experience with this provider?
I love this office...it just needs another provider. When she is off it makes for a very long wait time

Sep 13, 2025
What would you tell family and friends about your experience with this provider?
She very professional

Sep 11, 2025
What would you tell family and friends about your experience with this provider?
I loved how all were nice! My 1 st visit. I was in terrible pain and felt validated that the pain was real and they would help me. Left with a gameplan and follow up appointment 4 weeks later to track progress.

Sep 11, 2025
What would you tell family and friends about your experience with this provider?
Staff always friendly and professional. Easy to talk to

Sep 11, 2025
What would you tell family and friends about your experience with this provider?
She is very knowledgeable, listens, and understands. She is very caring for her patients.

Sep 11, 2025
What would you tell family and friends about your experience with this provider?
You are treated respectfully and very caring

Sep 8, 2025
Ashley and the staff are always professional, knowledgeable, friendly and easy to talk to. I would definitely recommend them to people I care about and I think that says a lot.

Sep 8, 2025
What would you tell family and friends about your experience with this provider?
Ashley has always been professional, knowledgeable and very easy to talk to. Hopefully nobody I care about needs a pain clinic but if necessary I wouldn’t hesitate recommending this location and the staff to them. They make being in constant pain easier and more comfortable and that’s all you can ask for.

Sep 7, 2025
What would you tell family and friends about your experience with this provider?
Excellent care friendly staff highly recommend them

Sep 6, 2025
What would you tell family and friends about your experience with this provider?
Short visit with NP

Sep 6, 2025
What would you tell family and friends about your experience with this provider?
Recommend

Sep 6, 2025
What would you tell family and friends about your experience with this provider?
She communicates with the rest of the care team.

Sep 6, 2025
What would you tell family and friends about your experience with this provider?
My favorite doctor

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Ashley and her staff are amazing!

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
My 1st visit…Met the nurse first, very friendly. Went over my health paperwork. Then met Ashley PA nice person, talked about my pain level what’s been going on, ordered MRI. That set for 2 weeks away then wait another month before follow up :(

Sep 5, 2025
What would you tell family and friends about your experience with this provider?
Everyone is so kind and respectful and friendly. I didn't feel like a number in a fast food joint.

Sep 4, 2025
What would you tell family and friends about your experience with this provider?
So far so good

Sep 3, 2025
What would you tell family and friends about your experience with this provider?
Vary good experience

Sep 2, 2025
What would you tell family and friends about your experience with this provider?
She was very nice and right to the point

Sep 2, 2025
What would you tell family and friends about your experience with this provider?
Ashley has been treating my husband. We’re very happy with her care , as well as the staff.

Sep 1, 2025
What would you tell family and friends about your experience with this provider?
I love my doctor she's amazing. Staff is too

Aug 31, 2025
What would you tell family and friends about your experience with this provider?
Satisfied, she can be trusted.

Aug 31, 2025
What would you tell family and friends about your experience with this provider?
All good, can be trusted.

Aug 31, 2025
What would you tell family and friends about your experience with this provider?
being an established patient, it took from [dates] to get an appointment. this is not acceptable at all. an established patient should not have to wait that long as once the patient is seen, then it is at least another two weeks to have a procedure done. this office needs to get more help.,

Aug 30, 2025
What would you tell family and friends about your experience with this provider?
Continued moving forward with a couple different techniques eventually achieving a comfort level allowing for active lifestyle.

Aug 29, 2025
What would you tell family and friends about your experience with this provider?
She got me in right away. Scheduled me for a pain shot. Then called me at home with a sooner appt. I was pleased.

Aug 28, 2025
What would you tell family and friends about your experience with this provider?
Very good

Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent care, very professional, and great staff.

Aug 27, 2025
What would you tell family and friends about your experience with this provider?
Not happy with Ashley

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Yes, she was very up front with everything about my situation

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
It's a very busy office but they really try to keep up with your appointment time. Everyone is very kind.

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
This office is grest

Aug 25, 2025
What would you tell family and friends about your experience with this provider?
Very caring

Aug 24, 2025
What would you tell family and friends about your experience with this provider?
I always feel comfortable and respected when I visit this office. Everyone is very kind and helpful.