Spine & Pain Program West Branch

640 Court Street

West Branch, MI 48661 Directions

(989) 343-3730

4.7 out of 5

1,083 verified ratings

1,083 Ratings, 638 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.

Jul 11, 2025
Ashley was very polite when examining me and telling me what my next step would be to correct my problem! I cannot recommend her to my family and friends because everyone already has been set up with their own doctors! I thank Ashley for being here in West Branch, close by too!

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Everyone is very nice. The only problem is the long wait between appointments because she is booked out so far.

Jul 2, 2025
What would you tell family and friends about your experience with this provider?
Very good. Explained everything to me.Took time to talk to me . I would recommend her to family and friends.

Jun 30, 2025
What would you tell family and friends about your experience with this provider?
It takes forever to get in but if you are successful, it's worth it.

Jun 30, 2025
What would you tell family and friends about your experience with this provider?
I would recommend Ashley and her team

Jun 29, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider.


Jun 27, 2025
What would you tell family and friends about your experience with this provider?
She kind and understandable and. Professional thanks

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
There’s no where I would rather be for my pain control. Ashley and staff are AMAZING

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Very helpful and patient

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
They are awesome I would highly recommend it

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Excellent place to go

Jun 27, 2025
What would you tell family and friends about your experience with this provider?
Go see them, they’re great at what they do..

Jun 26, 2025
What would you tell family and friends about your experience with this provider?
Don't expect to get an appointment in a timely manner. Dont expect pain management regardless of how much information and documentation thats available. Expect great staff. They're helpful, informational and friendly.

Jun 26, 2025
What would you tell family and friends about your experience with this provider?
That Ashley is a wonderful medical professional and her staff are well trained in her expectations and patient courtesy and care. Ashley is a great listener and makes you feel heard and this is rare in the medical field today. I am a retired [occupation] and those of us that work in healthcare are the most critical. My review is both my personal and professional opinion. Thank you for allowing me to give this review.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
I would tell my family I can't tell you anything because I haven't really got to know her she seemed nice and courteous as well as the nurse that checked me in but that was my first time visiting them.

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Excellent provider and staff

Jun 25, 2025
What would you tell family and friends about your experience with this provider?
Would recommend always

Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Yes I would tell my family and friends about her office and how good she is she's very fine position she does me real well I'm very happy at that office everybody's so nice and kind more than I can say for others

Jun 23, 2025
What would you tell family and friends about your experience with this provider?
Dr Rogg, Ashley and staff are wonderful! They treated me like family not a number

Jun 22, 2025
What would you tell family and friends about your experience with this provider?
Ashley took the time to show me the MRI pictures, pointing out each place there was an issue so I could understand my pain origin. She gave a few different plan options and answered my questions. Each person I encountered there was so friendly and professional I would recommend them to anyone seeking help for spine pain.

Jun 22, 2025
Ashley and all the team at the West Branch office are so friendly, and knowledgeable it makes each visit a pleasant experience. I’ve learned so much about my spine pain I feel better equipped to make decisions about my treatment plan.

Jun 21, 2025
What would you tell family and friends about your experience with this provider?
Ashley was very informative during my visit and willing to try and find a solution

Jun 21, 2025
What would you tell family and friends about your experience with this provider?
They try to get best care for your issues.

Jun 20, 2025
Very kind caring always listens to me.

Jun 20, 2025
What would you tell family and friends about your experience with this provider?
Dr. ashley is great,so is nurse Bob and front desk staff--thanks

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
I always recommend Spine and Pain and Ashley. The entire staff is excellent. I can’t say enough about their support.

Jun 19, 2025
What would you tell family and friends about your experience with this provider?
I would definitely. Recommend Ashley!

Jun 18, 2025
What would you tell family and friends about your experience with this provider?
They could've easily denied my medications on the phone in minutes. Instead I drove 3 hrs to learn I was back to square one trying to find a neurologist to prescribe meds I've been taking since [year]. Sadly, I just lost another month and am close to running out of meds.

Jun 18, 2025
What would you tell family and friends about your experience with this provider?
Very understanding team, but in an, other than routine need, very difficult to get an answer.

Jun 17, 2025
What would you tell family and friends about your experience with this provider?
Was good

Jun 17, 2025
What would you tell family and friends about your experience with this provider?
Would explain how much they help me.

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Ashley knows what she does and tries to make things better for the patients.

Jun 16, 2025
What would you tell family and friends about your experience with this provider?
Always respectful, knowledgeable and friendly

Jun 14, 2025
What would you tell family and friends about your experience with this provider?
They are very helpful when you need them

Jun 14, 2025
What would you tell family and friends about your experience with this provider?
She’s awesome 👏

Jun 13, 2025
What would you tell family and friends about your experience with this provider?
Ashley and staff are amazing

Jun 13, 2025
What would you tell family and friends about your experience with this provider?
I am always treated very good. Ashley is very good at helping me with my medical issues. She always takes time to talk and explain everything to me. I always get in to see her right on time as scheduled. Ashley is very good at helping me and caring about me.

Jun 12, 2025
What would you tell family and friends about your experience with this provider?
Highly recommend

Jun 12, 2025
What would you tell family and friends about your experience with this provider?
Great people to work with.

Jun 12, 2025
What would you tell family and friends about your experience with this provider?
Very good doctor, understanding of issues to find solutions

Jun 12, 2025
What would you tell family and friends about your experience with this provider?
I feel like my needs are addressed at each visit. I never leave not knowing the plan and next steps.

Jun 6, 2025
Ashley is caring and professional. She has the best interest in her patients well-being.

Jun 6, 2025
What would you tell family and friends about your experience with this provider?
Ashley and her staff are always nice, caring and confident. They all show concern for the well being of the patients.

Jun 5, 2025
What would you tell family and friends about your experience with this provider?
I was hoping to get some results sooner then I am. I don't like having to wait so long to get rid if this pain in low back.

Jun 5, 2025
What would you tell family and friends about your experience with this provider?
Great

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
go there

Jun 2, 2025
What would you tell family and friends about your experience with this provider?
The care is wonderful but the timeliness of appointments is not good. A friend of mine has called three times and has yet to hear a call back.

May 31, 2025
Professional, helpful and very friendly as always. Ashley and the team have always taken good care of me and if you unfortunately need to see a pain clinic they make the experience much easier.

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