Spine & Pain Program West Branch

640 Court Street

West Branch, MI 48661 Directions

(989) 343-3730

4.7 out of 5

1,101 verified ratings

1,101 Ratings, 622 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 31, 2025
Professional, helpful and very friendly as always. Ashley and the team have always taken good care of me and if you unfortunately need to see a pain clinic they make the experience much easier.

May 19, 2025
What would you tell family and friends about your experience with this provider?
Very good

May 14, 2025
What would you tell family and friends about your experience with this provider?
Every time I see Ashley she takes my concerns into consideration and she offers me different solutions at what I can do to take care of the pain that I'm in on a 24/7 basis.

May 14, 2025
What would you tell family and friends about your experience with this provider?
She is the best if you need help go see her

May 14, 2025
What would you tell family and friends about your experience with this provider?
Everyone was very friendly…

May 14, 2025
What would you tell family and friends about your experience with this provider?
Make appointment with Ashley and judge for yourself how you feel about your interactions with her and her staff

May 13, 2025
What would you tell family and friends about your experience with this provider?
Very pleased with how i am being cared for

May 13, 2025
What would you tell family and friends about your experience with this provider?
Professional attitude exhibited by entire staff.

May 10, 2025
What would you tell family and friends about your experience with this provider?
A good facility

May 9, 2025
What would you tell family and friends about your experience with this provider?
She's kind and she listens.

May 9, 2025
What would you tell family and friends about your experience with this provider?
she always takes time with me and cares

May 9, 2025
What would you tell family and friends about your experience with this provider?
Excellent

May 9, 2025
What would you tell family and friends about your experience with this provider?
Ashley always looks out for my best interest

May 9, 2025
What would you tell family and friends about your experience with this provider?
The staff and Dr are very pleasant and knowledgeable, however I feel "dismissed" and not taken seriously about the pain I'm in 😞

May 9, 2025
What would you tell family and friends about your experience with this provider?
How knowledgeable and caring in trying everything to help me get rid of pain and walk again and sleep at night without pain

May 9, 2025
What would you tell family and friends about your experience with this provider?
Courteous, polite, and friendly

May 8, 2025
What would you tell family and friends about your experience with this provider?
Try this offlce you migjt get relief .

May 8, 2025
What would you tell family and friends about your experience with this provider?
Wondefull Dr

May 8, 2025
What would you tell family and friends about your experience with this provider?
Ashley is great she does have great help around her although if you ever call and have a question they put you to voicemail you'll never get through to a regular person that's annoying and if you ever have anything done outside of the location there's never a follow-up to make sure it goes through correctly it might go through but it's not going to be done till it was supposed to be so you have to stay on that about that so I'm glad I'm going to get a chance to go to a different location to explain but as far as what's Ashley does is 100% great on her part in the office out of the office is different thing but still it's a great place to go to the help is getting better for me

May 8, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her to everyone and that they couldn't go wrong with her every because she is the best ever and I will never change from her to be together with her in my whole heart and soul Amen

May 7, 2025
What would you tell family and friends about your experience with this provider?
Great to get help needed

May 7, 2025
What would you tell family and friends about your experience with this provider?
Thorough and right to the point t of plan of care

May 7, 2025
What would you tell family and friends about your experience with this provider?
Ashley has been one of the best doctors that I have worked with in a long time. One in a million.

May 7, 2025
What would you tell family and friends about your experience with this provider?
It was a good experience

May 6, 2025
What would you tell family and friends about your experience with this provider?
They are always there with a supporting positive and want to know where I am coming from, most doctors don't have time to sit and listen, the PM crew always always take the time to listen.

May 6, 2025
What would you tell family and friends about your experience with this provider?
Then you are hurting try someone else.

May 5, 2025
What would you tell family and friends about your experience with this provider?
The spinal injection to alleviate pain in my case has been a complete success. A blessing indeed.

May 5, 2025
What would you tell family and friends about your experience with this provider?
Always considerate of my needs. Listens to my thoughts and feelings. Thankful to have them through my pain

May 2, 2025
She has been doing a awesome job

May 2, 2025
What would you tell family and friends about your experience with this provider?
It's extremely difficult to get an appointment without waiting a long time.

May 2, 2025
What would you tell family and friends about your experience with this provider?
That I received excellent care, the entire staff was very professional and kind!

May 2, 2025
What would you tell family and friends about your experience with this provider?
They entire staff did an excellent job of taking care of my concerns. Ashley changed my pain meds and I am now getting a little relief from the pain.

May 1, 2025
What would you tell family and friends about your experience with this provider?
A OK

Apr 30, 2025
What would you tell family and friends about your experience with this provider?
The only doctor that truly listens to me

Apr 30, 2025
What would you tell family and friends about your experience with this provider?
Very courteous and helpful

Apr 30, 2025
What would you tell family and friends about your experience with this provider?
Ashley was easy to talk to and listen to me. I would recommend her to family and friends.

Apr 30, 2025
What would you tell family and friends about your experience with this provider?
Very professional, quality cate, great staff!

Apr 28, 2025
What would you tell family and friends about your experience with this provider?
Good

Apr 28, 2025
What would you tell family and friends about your experience with this provider?
First time patient. Very nice staff and doctor. Listened to all my concerns and was very good about my input on how I wanted treatment

Apr 28, 2025
What would you tell family and friends about your experience with this provider?
Great service, eould highly recommend

Apr 26, 2025
What would you tell family and friends about your experience with this provider?
I would recommend her to all of my friends and family

Apr 26, 2025
What would you tell family and friends about your experience with this provider?
This is a very good place to go to for help myself i have no issues I am well taken care of i would recommend this place to anyone for medical help i hope Ashley will continue with me on my medical issues thank you [Name] good facility for real

Apr 25, 2025
What would you tell family and friends about your experience with this provider?
This provider is very kind and caring...

Apr 23, 2025
What would you tell family and friends about your experience with this provider?
They were very nice.

Apr 23, 2025
What would you tell family and friends about your experience with this provider?
Helped with pain. Informative about my condition.

Apr 23, 2025
What would you tell family and friends about your experience with this provider?
Bob Ashley’s nurse is amazing and so is most of her staff!! Bobs my favorite person ever there that’s why I mentioned him

Apr 23, 2025
What would you tell family and friends about your experience with this provider?
She's great!

Apr 22, 2025
What would you tell family and friends about your experience with this provider?
A great group of professionals. Always helpful and supportive.

Apr 22, 2025
What would you tell family and friends about your experience with this provider?
The only problem I have is with my disorder because it causes pain in so many areas we are never able to address them all because we can only address one area at a time.

Apr 21, 2025
What would you tell family and friends about your experience with this provider?
They always listen and are super helpful. I always recommend them.