Kelly Shurman, LMHC
Licensed Mental Health Professional
Baptist Behavioral Health - Bridge Program
836 Prudential Drive, Pavilion Building, Suite 1507
Jacksonville, FL 32207 Directions
4.8 out of 5
203 verified ratings
203 Ratings, 92 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 4, 2026
Each time I arrive for my appointments I'm always content with the appearance of the office and the staff.
Jun 1, 2026
Zoom call was just as effective as a visit.
May 28, 2026
Much needed and listened well
May 28, 2026
Very professional and friendly
Apr 29, 2026
Virtual visit was very easy to access and easy to use.
Apr 21, 2026
The staff is always professional, friendly, knowledgeable and caring
Mar 31, 2026
Friendly staff. Quiet and calming atmosphere.
Mar 18, 2026
My visit was virtual
Jan 21, 2026
CLOSE TO HOME
Oct 26, 2025
Staff
Oct 20, 2025
People and space are nice
Oct 7, 2025
Kelly is the perfect counselor
Aug 27, 2025
The people that work with me our great. Thank you.
Aug 20, 2025
Very good staff
Aug 7, 2025
Workouts are hard but definitely worth it !
Jul 30, 2025
Easy to get a hold of someone. The doctor listens.
Jul 30, 2025
Kelly is wonderful. Caring compassionate and so very willing and able to share techniques to help deal.
Jul 17, 2025
Have been using Telehealth options.
Jul 4, 2025
Professionalism the staff my therapist all of the support all of the two she gives me to work I'm happy about the therapy which I receive through the bridge program through Baptist health thank each of you so much
Jun 25, 2025
The people are friendly easy to communicate with and extremely helpful
Jun 18, 2025
People are friendly and easy to talk to.
May 22, 2025
The therapist was awesome
May 16, 2025
Everyone is so kind and warm!! I am feeling so much better since dealing with Baptist!!
May 14, 2025
The people doctors
May 14, 2025
Thought-lprovoking questions.
Apr 25, 2025
The care team: Dr [last name], Hidi and Kelly S. The care, compassion and professionalism of the team was absolutely fantastic!
Apr 16, 2025
Ease of appointment
Apr 10, 2025
People very friendly east to work with and both in site and virtual availability
Mar 19, 2025
Availability of virtual visits.
Mar 19, 2025
Friendly, professional, kind, patient, caring, available
Mar 19, 2025
I love working with my therapist!
Mar 6, 2025
Good therapists.... Very helpful....
Mar 1, 2025
easy to get to and around my therapist is very pleasant and to talk with I find it helps to have her to share what’s happening with my life
Feb 12, 2025
It is a friendly, clean place.
Jan 25, 2025
Kelly is very comfortable to talk to she seems to care about me and any problems I’m having she’s not rushed
Jan 15, 2025
Everything is nice and clean. Also, I appreciate the friendly staff.
Dec 8, 2024
I have received excellent patient care and service. I appreciate the medical team involved with my treatment.
Nov 29, 2024
I enjoy the person I am working with. Thanks!
Nov 24, 2024
It was easy and fast and everyone was friendly and helpful
Nov 23, 2024
I truly want to thank the professionals at BBH.
Nov 8, 2024
Professional inquisition
Oct 27, 2024
Great atmosphere therapist was easy to talk with and understood my issues gave me plenty of time
Oct 10, 2024
Very welcoming and helpful. Would recommend.
Sep 25, 2024
Every provider I deal with is so nice and makes me feel like they actually care about my health and well-being, rather than treating me like a customer or job.
Sep 25, 2024
Openness and support from staff
Sep 11, 2024
Personal touch
Sep 1, 2024
Availability
Aug 9, 2024
The environment, staff,and the caring Doctor
Jul 11, 2024
How easy it is to connect.
therapists are very good and understanding.
Jul 3, 2024
Great, understanding, and thoughtful people.