SHEPARD, SUSANNA
5.0 out of 5
42 verified ratings
42 Ratings, 26 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
Susanna Shepard and the rest of the staff are always top tier. They are very professional and they take the time to listen and really put me at ease with anything related. The office is always so clean and they are very timely.
Jun 26, 2026
My care was very thorough, my doctor took the time to listen & answer all the questions I had, it was a great visit!
Jun 25, 2026
Very smooth and pleasant.
Jun 24, 2026
Easy
Jun 23, 2026
It was fast!
Jun 22, 2026
Everyone on staff there is just lovely. from the check in, to vitals, to the nurses each person is wonderful to interact with. I would highly recommend anyone to come to this office and see this staff.
Jun 21, 2026
Facility was clean and all staff was professional and personal. Everything was fully explained regarding my progress and medication.
Jun 20, 2026
Each staff member in their own respective position prove their duties to my satisfactory.
The environment is wheel chair accessible
Jun 20, 2026
Professional, punctual, listened to me.
Jun 19, 2026
Both ladies made it fun especially since I had good readings wmy bloodwork.
Jun 13, 2026
Appointments on schedule and the staff is outstanding. They care and answer your questions and keep you informed about treatment, etc.
Jun 11, 2026
Very Attentive to my needs and questions
Jun 10, 2026
Everyone was very personable.
Jun 5, 2026
Very efficient
Jun 4, 2026
Provider was very personable, friendly and I felt comfortable asking questions
May 31, 2026
Everyone with whom I interacted was both friendly and professional.
May 30, 2026
Friendly professional and will answer any questions you may jave
May 28, 2026
Customer friendly atmosphere.and
Interaction between ARNP Shepard and myself. She displayed compassion and made sure that all my question were addressed.
May 28, 2026
The team was professional, efficient, friendly and answered all questions I had.
May 22, 2026
Responsive and caring staff
May 14, 2026
PA-C Shepard was patient and made sure I understood the aspects of all my issues. PA [last name] and Dr [last name] provide top care
May 11, 2026
Courteous staff. Promptly seen.
May 10, 2026
I was impressed with Ms. Susanna Shepard with her thoroughness and fun to talk too also. She's so smart.. she knew where and what are all my complaints and issue about. and with answers that I got and advice. Thank you for the help.
May 2, 2026
Very personable and efficient
Apr 30, 2026
Everyone is very kind & professional. It's obvious that they are very involved in my care & giving me the best advice & care possible.
Apr 29, 2026
They take their time to talk to you and explain or a see any questions