Shaunta Lawson, DNP, APRN

Advanced Practice Registered Nurse

Baptist Primary Care

532 Riverside Avenue Suite 103

Jacksonville, FL 32202 Directions

904.353.5696

www.baptistjax.com

4.9 out of 5

168 verified ratings

1 Location


Baptist Primary Care - Brooklyn Family Medicine

532 Riverside Avenue, Suite 103

Jacksonville, FL 3202

(904) 353-5696 Directions

168 Ratings, 85 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 24, 2026
If u have a problem, it's handle right away. The staff is always very friendly an knowledgeable an helpful.

Jun 18, 2026
The office is calm, clean and the staff is polite. The doctor take their time to find out what's really going on with you.

Jun 17, 2026
Clean, organized

Jun 10, 2026
The nurse practitioner I saw was excellent!!! Nurse Lawson and Dr. [last name] are both excellent. I am very pleased with the care I am receiving. They care about their patients and their well-being and it shows.

Jun 8, 2026
Clean and professional,lots of smiles and courteous staff !!

Jun 8, 2026
The staff is friendly. My visit with Shaunta was amazing. She is an excellent listener and addressed all of my needs.

Jun 5, 2026
The staff provided great customer service.

Jun 3, 2026
I appreciate the comprehensive examination and consultation I experienced. The customer service was professional and friendly. I also appreciate the communication about my care provided in the MyChart. The nurse practitioner (Ms./Mrs. Lawson, ARNP) was very personable and went out of her way to explain what I needed to do to be proactive in my care. I felt she took the time to understand me and what my needs are. Thank you.

Jun 1, 2026
The staff is nice and a great help

May 30, 2026
The nurse practitioner and doctors and staff are all very nice and professional. They take their time and listen to you.

May 29, 2026
Everyone is professional but friendly. They listen to your concerns and address them with a very thorough approach.

May 16, 2026
The employees are friendly and knowledgeable to where I feel, I'm getting the best treatment possible

May 15, 2026
The staff is the best. Always cordial and accommodating.

May 12, 2026
Shaunta is professional, bright and very inviting. It was a joy having her provide my care.

May 9, 2026
Large, spacious and clean

May 8, 2026
Good customer service

Apr 30, 2026
APRN Lawson and her staff were wonderful! Very attentive, patient, and great listeners that helped put me at ease and feeling we are in a new track to a positive outcome.

Apr 23, 2026
The friendliness, attentiveness, and care that the staff provides

Apr 17, 2026
As soon as I walked in I was greeted by the receptionist she was very pleasant. Everyone that I encountered was nice and friendly but the nurse was extremely helpful encouraging and sweet

Apr 15, 2026
Great customer service

Apr 15, 2026
Very nice. Caring

Apr 11, 2026
The office is always clean well organized. The check-in process is very smooth and simple! The staff are very helpful and friendly!

Apr 2, 2026
Friendly helpful staff, cleanliness, ample seating in waiting area.

Mar 13, 2026
Professional, Clean, the doctor's listen to you, knowledgeable.

Mar 13, 2026
Everyone was extremely nice and welcoming... from the front desk to check in, nurse and the provider. Everone made sure that I was comfortable and I felt very at ease. Shaunta Lawson was amazing! She took the time to go through my concerns and health history and I didn't feel rushed. I appreciate her going the extra mile to listen to me and made sure I was informed about everything that was discussed!

Mar 9, 2026
I love the professionalism of the office u have great providers.

Mar 1, 2026
Everyone in the office was amazing especially Nurse Practitioner Lawson! She took her time with me and my appointment was not rushed. She listened to everything I said and gave great feedback.

Mar 1, 2026
Professional, thorough, fast, labs in same building. Providers very thorough and nice.

Feb 28, 2026
Very friendly staff. Very professional services.

Feb 18, 2026
The staff is always friendly and proficient. From the MA to the doctor, everyone is always caring. Ensuring that your health concerns take priority. They take time to answer your questions whether it be online questions or in person questions. You always leave their feeling your healthcare is their main priority.

Feb 12, 2026
I love how the providers are so friendly and not only feel like your doctor but also family. They always listen and help me.

Feb 11, 2026
Clean friendly and knowledgeable

Feb 7, 2026
Nurse Lawson. Love her bedside manner, attention to detail and unrushed visit.

Feb 2, 2026
I’m treated politely and professionally. My doctor listens and work with me and tries to make herself completely clear to me and if I understand, and if I have any questions, she answers them.

Jan 29, 2026
Professionalism, Courtesy. Sincere display of care and concern at each step of a visit- from greeter in lobby, to check-in staff, techs, lab professionals, nurse practitioners and of course Dr. [last name]!

Jan 24, 2026
The Doctor's Really Listen & Care

Jan 23, 2026
The office was clean, the girls were all very nice,

Jan 22, 2026
Staff

Jan 20, 2026
I am always pleased with the service I receive. Everything is excellent.

Jan 18, 2026
SHAUNTA Lawson is the best one I ever have.

Jan 17, 2026
I received excellent service from the check-in process through the end of my visit. My provider, Shaunta Lawson, ensured that all of my concerns were thoroughly addressed. I especially appreciated being able to complete my lab work in the office without having to visit a third-party facility. I’m very glad I chose Baptist for all of my care.

Jan 15, 2026
Knowledgeable, caring, thorough

Jan 10, 2026
The employees are very helpful and trustworthy.

Jan 8, 2026
Everything

Dec 31, 2025
The ladies at the front desk are very professional. Dr. [last name] and Dr. Lawson are amazing.

Dec 22, 2025
Friendly, professional, and clean atmosphere.

Dec 21, 2025
The doctors are amazing

Dec 20, 2025
Great

Dec 18, 2025
The office ladies were very kind and nice, my appointment took no time to get in. Dr. Lawson and the assistant explained everything into detail. We just discussed all of my issues. In past and present complications that I have very thoughtful, patience, and very full of information and knowledge I feel very comfortable the office and the people that were around all the way from the lady at the front desk to the ladies in the patient’s desk.

Dec 18, 2025
Everyone was very friendly and helpful.