SARGENT, CAITLIN GRACE
4.9 out of 5
409 verified ratings
409 Ratings, 235 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
my care was excellent
Apr 23, 2026
Seamless
Apr 23, 2026
Professional, friendly, knowledgeable and timely.
Apr 21, 2026
I appreciate Dr. Sargent's honesty and being sincere in our discussions. Thank you!
Apr 21, 2026
Concern for client's welfare and comfort. Professionalism.
Apr 18, 2026
Friendly, compassionate and excellent care in a world class facility.
Apr 17, 2026
Prompt friendly service
Apr 11, 2026
They listen and respond with compassion.
Apr 10, 2026
Very honest and straightforward
Apr 9, 2026
The staff were very courteous, professional and very knowledgeable.
Apr 9, 2026
We couldn’t ask for better care. We are treated like family. We aren’t just a number/ digit we are CARED FOR.
Apr 4, 2026
How friendly and caring everyone is
Mar 27, 2026
Everyone is so nice and polite.
Mar 27, 2026
Professional, well trained and experienced
Mar 27, 2026
Very knowledgeable and courteous staff, and doctor
Mar 19, 2026
Everybody is patient.
And compassionate?
Mar 14, 2026
By far the best patient interactions of any healthcare provider I've ever had. Caring, compassionate and efficient care. It feels more like family.
Mar 13, 2026
Very professonal
Mar 12, 2026
Friendly competent PA.
Mar 12, 2026
Totally professional and caring!
Mar 10, 2026
the medical staff there is the very top notch professionals. they are all polite, knowledgeable, helpful and caring. It is understandable that they are rated so highly.
Mar 9, 2026
They care about their patients
Mar 7, 2026
All good.
Mar 6, 2026
This was a smoother day. Thanks.
Mar 6, 2026
Nice and friendly doctor and on time with appointments 🙂
Mar 4, 2026
All are very very nice an helpful.All of them ROCK!!!!!
Feb 25, 2026
Caitlin Sargent is so articulate and professional. I had a misunderstanding about the Signatera test indicator and she took the time to explain why the Signatera test doesn't replace the need for a colonoscopy, especially since my scan showed a questionable shadow. I was going to skip the colonoscopy but was mildly scolded by Caitlin and I have one scheduled for March 3 at Borland Groober. She was so patient with me and detailed the need to continue with M.D. Anderson's care plan. I felt like she really took the time to partner with me in my care.
Feb 19, 2026
Everything
All questions answered and care is the best!
Feb 17, 2026
THE CARE THAT YOU GET IS THE BEST AVAILABLE IN JACKSONVILLE. BAPTIST HEALTH IS THE BEST MEDICAL SYSTEM IN THE UNITED STATES.
Feb 14, 2026
Everything went well nice professional service
Feb 13, 2026
I love my the GI Depatment staff because they are very professional. They are compassionate and lovable. I have been a patient there since 2023, Dr. [last name], the nurse practitioners ([last name] and Sargent) my nurse (Ellie),Medical Assistants (Karen and Ashley) care about my well being.
Everyone whom I have met since 2023 in this facility The registration Dept( Mrs. Lisa),, Financial Dept. ( Mrs.Millicent & Latoya) Gynecologist Dept., Radiation Dept Dr. [last name], & Mrs. Mary) Infusion Dept, (July, & Joann) and the Chapel office ( Balinda & Joel) have shown so much love not only to me but others as we are walking through this journey.
Feb 12, 2026
I love how nobody there is in rush to get you out of the office, they listen to you no matter how long it takes!
Feb 11, 2026
professional courteous and very interested in patients well being
Feb 11, 2026
MDAnderson saved my life and I cannot say enough good things about the care I am receiving. Thank you so much.
Feb 10, 2026
They're the best!!!!!!
Feb 8, 2026
Everyone is very nice and caring. Nurse Shelly did an excellent job with a very uncomfortable injection
Feb 7, 2026
Team is knowledgeable and compassionate about my treatment and aftercare throughout my cancer journey thus far.
Feb 5, 2026
Friendly and skilled staff
Feb 4, 2026
Everyone is so friendly and kind. The facility is beautiful!
Jan 30, 2026
Wonderful staff😁
Jan 29, 2026
Great drs
Jan 29, 2026
My experience at Baptist Medical MD Anderson Cancer Center has been fantastic. The team of professionals truly cares about their patients, not only trying to cure cancer but always keeping the patient at the center of their treatment. Every team members listens to understand and speaks with compassion and to educate.
Jan 29, 2026
Staff are very caring and efficient.
Jan 28, 2026
They listened to me and the exam went well.
Jan 24, 2026
Great timely service. Compassionate staff.
Jan 21, 2026
Dr. Sargent is very caring, knowledgeable, and listens. Thank you!
Jan 13, 2026
Comprehensive, professional and world class care!
Jan 8, 2026
EVERYTHING THEY ROCK!!!!
Jan 8, 2026
Great competent staff
Jan 7, 2026
Friendly, professional and very good listeners. The PA and the Doctors are excellent.