SARGENT, CAITLIN GRACE
4.9 out of 5
428 verified ratings
428 Ratings, 254 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 23, 2026
Professional, personable and knowledgeable Healthcare providers.
Jun 21, 2026
great nurse, professional and personable and not one but two warm blankets
Jun 18, 2026
Clear communications, very capable and caring staff!!
Jun 17, 2026
Great staff and excellent care givers.
Jun 13, 2026
you guys have the nicest people and great service!!!!!!!
Jun 5, 2026
My practitioner explained clearly my labs and situation.
May 30, 2026
Great support and care!
May 28, 2026
They staff from intake to completion of my infusion were very professional. They explained each step of the way so that I had a good understanding of the process.
May 28, 2026
Professionalism
May 20, 2026
very good
May 19, 2026
Everything love my doctors the staff that greets you are so polite an helpful.All are just fantasyic
May 9, 2026
The team listens!
May 7, 2026
Very professional staff.
May 5, 2026
Great staff
May 3, 2026
The nurses were pleasant and attentive and engaging. I had a wonderful water view as I watched the news on TV. I also was given a sandwich of choice and a snack and a drink.
May 2, 2026
The care given to patients
May 2, 2026
Friendly and professional
Apr 28, 2026
The staff there are always very kind and gentle with me. The doctors are great!
Apr 27, 2026
Friendly people and always on schedule.
Apr 26, 2026
my care was excellent
Apr 23, 2026
Seamless
Apr 23, 2026
Professional, friendly, knowledgeable and timely.
Apr 21, 2026
I appreciate Dr. Sargent's honesty and being sincere in our discussions. Thank you!
Apr 21, 2026
Concern for client's welfare and comfort. Professionalism.
Apr 18, 2026
Friendly, compassionate and excellent care in a world class facility.
Apr 17, 2026
Prompt friendly service
Apr 11, 2026
They listen and respond with compassion.
Apr 10, 2026
Very honest and straightforward
Apr 9, 2026
The staff were very courteous, professional and very knowledgeable.
Apr 9, 2026
We couldn’t ask for better care. We are treated like family. We aren’t just a number/ digit we are CARED FOR.
Apr 4, 2026
How friendly and caring everyone is
Mar 27, 2026
Everyone is so nice and polite.
Mar 27, 2026
Professional, well trained and experienced
Mar 27, 2026
Very knowledgeable and courteous staff, and doctor
Mar 19, 2026
Everybody is patient.
And compassionate?
Mar 14, 2026
By far the best patient interactions of any healthcare provider I've ever had. Caring, compassionate and efficient care. It feels more like family.
Mar 13, 2026
Very professonal
Mar 12, 2026
Friendly competent PA.
Mar 12, 2026
Totally professional and caring!
Mar 10, 2026
the medical staff there is the very top notch professionals. they are all polite, knowledgeable, helpful and caring. It is understandable that they are rated so highly.
Mar 9, 2026
They care about their patients
Mar 7, 2026
All good.
Mar 6, 2026
This was a smoother day. Thanks.
Mar 6, 2026
Nice and friendly doctor and on time with appointments 🙂
Mar 4, 2026
All are very very nice an helpful.All of them ROCK!!!!!
Feb 25, 2026
Caitlin Sargent is so articulate and professional. I had a misunderstanding about the Signatera test indicator and she took the time to explain why the Signatera test doesn't replace the need for a colonoscopy, especially since my scan showed a questionable shadow. I was going to skip the colonoscopy but was mildly scolded by Caitlin and I have one scheduled for March 3 at Borland Groober. She was so patient with me and detailed the need to continue with M.D. Anderson's care plan. I felt like she really took the time to partner with me in my care.
Feb 19, 2026
Everything
All questions answered and care is the best!
Feb 17, 2026
THE CARE THAT YOU GET IS THE BEST AVAILABLE IN JACKSONVILLE. BAPTIST HEALTH IS THE BEST MEDICAL SYSTEM IN THE UNITED STATES.
Feb 14, 2026
Everything went well nice professional service
Feb 13, 2026
I love my the GI Depatment staff because they are very professional. They are compassionate and lovable. I have been a patient there since 2023, Dr. [last name], the nurse practitioners ([last name] and Sargent) my nurse (Ellie),Medical Assistants (Karen and Ashley) care about my well being.
Everyone whom I have met since 2023 in this facility The registration Dept( Mrs. Lisa),, Financial Dept. ( Mrs.Millicent & Latoya) Gynecologist Dept., Radiation Dept Dr. [last name], & Mrs. Mary) Infusion Dept, (July, & Joann) and the Chapel office ( Balinda & Joel) have shown so much love not only to me but others as we are walking through this journey.