Robert Zaiden, MD

Medical Oncology, Internal Medicine

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

1,803 verified ratings

1,803 Ratings, 1113 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 23, 2025
Timely honest attentive

Aug 22, 2025
The personal attention of the doctor and the other healthcare providers.

Aug 21, 2025
Everyone was first class and very prompt

Aug 21, 2025
MD ANDERSON is AMAZING in every way! Dr Robert Zaiden and ALL of his staff are always caring. They take the time to answer all questions and explain any concerns.

Aug 20, 2025
The team approach, great communication and I felt safe

Aug 16, 2025
Polite and on time

Aug 15, 2025
I like the staff an the dr that I seen.The whole staff is very welcoming

Aug 11, 2025
I'd didn't know how much MD Anderson was committed to the community. I do appreciate the support, kindness and gueinely compassionate quality care they give to people with cancerous or non cancerous diseases. They help save my life with healthier life style choices. and I'm grateful they're here to serve the community/surrounding areas with other health care coalitions

Aug 10, 2025
Dr. Zaiden and his staff are amazing. Professional , courteous , and well informed ... most of all compassionate. MD Anderson / Baptist is the BEST !!

Aug 9, 2025
Everything

Aug 7, 2025
Professiona

Aug 6, 2025
All of our questions were answered without even having to ask them!

Aug 3, 2025
You have a very effucuent well run oganizaation

Aug 2, 2025
The Dr had a plan

Aug 2, 2025
Doctor Zaiden’s team across the board were compassionate and caring about my treatment. They’re always prepared for what’s next in my cancer journey. Thing couldn’t have gone any better for me!

Aug 2, 2025
Everything

Aug 2, 2025
Personalized results. Prompt service. All good!

Jul 31, 2025
Everyone was very caring and very professional!

Jul 30, 2025
The overall experience is world class. This week one of my long-term friends advised me regarding his reoccurring cancer problem. Without reservation, my recommendation was to consider getting a second opinion from one of the treatment teems at this institution. The following reasons were given because they apply to me experience: 1) Everyone at the facility seems to be competent, professional, and pleasant. 2) My doctors have gone to great lengths to listen to my concerns and answer my questions in terms that are easy for me to understand. 3) The facility state of the art and always spotlessly clean. 4) The ancillary staff including the lab techs and equipment techs provide outstanding on-time treatments and services. 5) The patient portal is easy to use and understand. Test results are posted without delay; and, they are in a format that a layman can understand. All of the forgoing attributes instill a feeling of confidence in patients during the treatment process.

Jul 27, 2025
Very thankful for Dr Zaiden!

Jul 26, 2025
Appointments are never rushed. Case always explained in detail with reasons and options.

Jul 25, 2025
The ease of conversation

Jul 25, 2025
Accurate in. services, appointments and staff are very friendly.

Jul 24, 2025
Everyone was so kind. The information and follow up was not something you find at other hospital systems. The doctor was honest and provided as much information as possible.

Jul 22, 2025
Listened and answered our questions

Jul 20, 2025
All were communicative, professional, and friendly. Everything was explained in great detail, and all questions were answered. We were not rushed. Everyone took time to work with us.

Jul 18, 2025
very trustworthy doctor, empathetic, good listener

Jul 16, 2025
Everything!

Jul 16, 2025
Their kindness and compassion, their professional skills and patience providing all the information I needed!

Jul 12, 2025
Pleasant staff, clean environment, appointment length of time.

Jul 11, 2025
professional,straightforward,and willingness to listen to my concerns

Jul 11, 2025
Dr. Zaiden has a great bedside manner. Very attentive staff. Efficient.

Jul 10, 2025
Professional, kind,

Jul 6, 2025
Being a new cancer patient and being very scared about it all, I was so pleased and made comfortable by all the professional people there for me. Dr. [last name], Dr. Zaiden, and all the others were exceptional. It was the reason we stayed with MDA for our treatment. It is so vitally important to feel this way by those who take care of us. Thank you all for being so caring to me during my very scary journey.

Jul 3, 2025
Kindness. Attention to detail. They took all the guesswork out of everything. I still had questions, but about specific items rather than general topics.

Jul 2, 2025
Outstanding staff and care. The PA followed up on a comment and the tests led me to have a triple bypass. Thank you Megan!!

Jul 2, 2025
Everything

Jun 30, 2025
Doctor Zaiden and his team are passionate about their patients! They are constantly available if I have questions.

Jun 28, 2025
Great doc and support staff

Jun 28, 2025
Dr. Zaiden and staff are very professional and thorough.

Jun 28, 2025
Great staff.

Jun 28, 2025
Explain everything so I understand and really seem to care about my recovery.

Jun 27, 2025
Everything went great, no problems.

Jun 27, 2025
Dr. Zaiden is exceptional. He is easy to talk to and is very professional. I also appreciate his exceptional knowledge pertaining to oncology. The facilities are excellent and staff well trained pleasant and always ready to help.

Jun 26, 2025
Professionalism and integrity of my treatment.

Jun 21, 2025
Ashley the MA is very professional and caring! Dr. R. Zaiden was very thorough when explaining my lab, test, and scan results. Overall service was good!

Jun 21, 2025
I was impressed with the staff and facility. Very professional and everyone was not rushed.

Jun 20, 2025
Dr Zaiden and his team are terrific!

Jun 20, 2025
THEY MAKE FEEL VERY COMFORTABLE AND THAT THEY ARE COVERING ALL CONCERNS OF MY HEALTH. THEY MAKE YOU FEEL AS FAMILY AND VERY COMPASSIONANT ABOUT YOUR WELL BEING. THEY ARE VERY EXPERIENCED IN ALL AREAS. THANKFUL THAT I GOT TO GO THERE AND BE CARED FOR THE WAY THEY DO.

Jun 19, 2025
Dr. Zaiden and his staff are the best. So professional, knowledgeable, personable and they make you feel like you are their only patient.