Robert Zaiden, MD

Medical Oncology, Internal Medicine

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

2,169 verified ratings

2,169 Ratings, 1,345 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 18, 2026
Timely, kind and friendly,

Jul 17, 2026
Dr. Zaiden has been fantastic! He takes his time to fully explain everything and answers all of our questions. I genuinely feel like he’s my greatest advocate. The entire team has been nothing short of outstanding. I have been so impressed with Baptist medical facilities and people I’ll be looking for a new primary care physician who is part of the Baptist system!

Jul 17, 2026
I appreciate the staff and how they relate to my wife and I , Dr. Zaiden and his team are amazing... having worked as an executive in Radiation Oncology I appreciate the ammount of time he spends with me and my questions.

Jul 16, 2026
Everyone I’ve dealt with have been fantastic

Jul 16, 2026
Dr Zaiden and his team are first rate. Made myself and my husband feel very comfortable and cared for. Nothing but kudos to his team

Jul 16, 2026
GREAT PEOPLE! THEY SEEN TO REALLY CARE FOR THEIR PATENTS! TOP QUALITY HEALTH CARE!

Jul 16, 2026
Knowledge

Jul 13, 2026
Personal care.

Jul 11, 2026
The deep concern, care and in-depth explanation about my condition. The staff is absolutely wonderful, and I love, love, love the old baptist instrumental hymns playing in the background. It was so comforting and joyful. Additionally, I have to say that this is the most beautiful hospital I've ever seen and the views are breathtaking. I'm so very thankful that I will be in this hospitals care.

Jul 10, 2026
Dr. Zaiden is fantastic. He is very knowledgeable, explains things clearly and really cares about the patients. The staff is very courteous and professional and are always looking for ways to be helpful.

Jul 10, 2026
Dr. Zaiden was on time and he had reviewed my background information. He was aware of my hearing loss and he faced me and spoke clearly. He reviewed my options for treatment and we agreed on the course of action.

Jul 9, 2026
Everyone there was wonderful and caring

Jul 3, 2026
Professional, knowledgeable and explained everything in detail that was easy to understand.

Jul 1, 2026
Pretty sure MD Anderson’s encompassing care provided the best care possible…maybe saved my life.

Jul 1, 2026
wonderful caring professionals who saved my life

Jun 30, 2026
Very efficient and friendly service

Jun 30, 2026
professional, courteous and very efficient

Jun 27, 2026
The compassion and care from everyone.

Jun 27, 2026
So far so good!

Jun 26, 2026
Professional treatment

Jun 26, 2026
Everyone was extremely personable.

Jun 23, 2026
The staff is very professional and caring.

Jun 20, 2026
EVERYONE is absolutely there for you & fighting for your well-being and cure!

Jun 20, 2026
The kindness everyone shows, the organization of the process, and the constant support.

Jun 19, 2026
Great Doctors and Medical assistants

Jun 18, 2026
We were pleased with everything

Jun 18, 2026
Wonderful care in all respects

Jun 14, 2026
Superb.

Jun 10, 2026
my doctor

Jun 10, 2026
Everything! From the moment I walk through the door and am greeted, to checking in, the nursing staff and the physician!!! They are all amazing. Dr. Zaiden is the most knowledgeable physician I have ever had!

Jun 5, 2026
Dr. Zaiden was prompt, caring, explained things clearly and established a plan moving forward. EVERY staff member I’ve encountered at Baptist MD Anderson has been outstanding. I couldn’t be happier that I chose MD Anderson for my care.

Jun 4, 2026
Top notch care across the board!

Jun 4, 2026
Dr Zaiden is exceptional! Every employee I have met there’s positive, professional and shows a GREAT caring spirit!

Jun 2, 2026
Friendly and knowledgeable

Jun 2, 2026
They are The Best!!!

May 30, 2026
The team is very thorough in explaining the process and level of care.

May 29, 2026
Friendly helpful people.

May 28, 2026
All the caring and kindness.

May 26, 2026
Very caring kind and pleasant staff.😊

May 23, 2026
Dr. Zaiden has taken care of me for 14 years and each visit is like the very first time. His care has been consistent over the years. Every appointment has been on time in 14 years. I met him at UF Health and when he switched to Baptist I packed by bags and went with him. He has seen me through 9 months of Chemotherapy, Bone Marrow Transplant, and a multitude of labs and treatment. My entire care team has been kind and professional every single time. When there is a need they are quick to respond and the need is met. I am alive because of my doctor and care team. They are the Gold Standard of medical care.

May 23, 2026
Professional staff helping me get better.

May 23, 2026
I like that I get a response from them quickly. I am just starting on my journey with prostate cancer and fell confident that I am with the right care team.

May 22, 2026
Dr. Zaiden was absolutely amazing. I sincerely appreciated his candor, concern, and sincerity regarding my situation. Caring is something you can’t manufacture—you either have it, or you don’t. I felt the love/concern throughout my visit by everyone who interacted with me. While I have some pivotal decisions to make in the coming weeks, my wife and I have a better understanding of what we will face as a result of this visit. Thank you seems so inadequate for how you boiled my attitude and spirit!

May 21, 2026
the best care bar none!

May 21, 2026
Very professional physical, shares full details with a very friendly, kind fashion. Remembers me, means alot. Administrative and nursing care excellent, efficient and friendly.

May 20, 2026
Dr Zaiden is wonderful. The whole team loperates together.

May 20, 2026
Professional, caring, personal and explained everything in detail that we were able to understand

May 16, 2026
Dr Zadien is an amazing doctor. He takes as much needed time to answer all the question we have. He is very caring and personal. Everyone we encounter at MD Anderson are so kind and friendly. I would recommend this hospital to anyone seeking excellent care at times of health issues needing the best care possible.

May 16, 2026
Professional, fast labs without an appt.

May 15, 2026
Competent , caring compassionate care. Cutting edge treatments,