Robert Zaiden, MD

Medical Oncology, Internal Medicine

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

2,014 verified ratings

2,014 Ratings, 1,260 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Everything!

Mar 19, 2026
Friendly and precise

Mar 14, 2026
Great care! Thorough, careful and thoughtful.

Mar 14, 2026
Concise information regarding testing results - without feeling the doctor rushed through the explanations. Recommendation backed by data from the diagnostic tests.

Mar 14, 2026
The Staff and Drs

Mar 13, 2026
Efficiency & kindness of staff

Mar 12, 2026
Staff are very helpful and caring. There knowledge and explanations are very helpful.

Mar 8, 2026
All the staff is exceptionally kind. I like the straight forward ness of the doctor

Mar 7, 2026
Everyone was very caring and helpful.

Mar 6, 2026
Understanding my concerns

Mar 6, 2026
Dr. Zaiden and his team are very professional and provide great empathy and encouragement to the patient. I am very pleased with hmy care.

Mar 5, 2026
I have been well taken care of upon the discovery of my cancer, during the treatment & follow up. I felt the team had my care & attack plan in my best interest. I am here as proof that the care I received was successful. All my appointments were on time, the people from all aspects were professional & compassionate. I would highly recommend MD Anderson for your journey in the emotional fight against the cancer. Conquering cancer with the right team as MD Anderson is a great start.

Feb 26, 2026
High level of professionalism at all staff levels.

Feb 25, 2026
Explained everything understandable in a caring manner. Very professional. The best

Feb 24, 2026
Everything! Dr Zaiden snd Ellie are very knowledgeable, compassionate and friendly.

Feb 24, 2026
Everyone was so professional and organized !!!

Feb 24, 2026
Everything

Feb 24, 2026
Kind, smart, courageous . Timely

Feb 23, 2026
I have been with Baptist for many years. Dr. Zaiden is always thorough and always on time. He looks out for my best interest. The whole team is professional.

Feb 21, 2026
Comfortable and clear communications with Dr. Zaiden.

Feb 21, 2026
The doctors, nurses and staff are all the top of their profession! I may not be alive if BMDA hadn’t been recommended to me, and I definitely wouldn’t have the quality of life I do today! God bless everyone!

Feb 20, 2026
Everyone was friendly and knowledgeable. They answered all my questions.

Feb 20, 2026
Very professional, very knowledgeable.

Feb 17, 2026
Very courteous and listen to what I had to say

Feb 15, 2026
very professional

Feb 13, 2026
Everyone was very friendly. The nurses explained the tests they did. The doctor explained my diagnosis and treatment options very well, and in plain language that I could understand. He made sure I had all my questions answered.

Feb 9, 2026
Efficient and on time

Feb 6, 2026
Amazing team and operation! Greatly appreciated everyone!

Feb 6, 2026
What a wonderful caring compassionate team... I would recommend them for any treatment or care you want or need!!!

Feb 5, 2026
All good!

Feb 1, 2026
Kindness did not mind answering questions, beautiful atmosphere , went carefully through plan for my situation. Patient doctors was very friendly.

Feb 1, 2026
Friendlinees of Dr. Zaiden

Feb 1, 2026
This facility is a world class design and is staffed by professional and friendly people. From the lady who staffs the first floor lobby reception desk to Dr. Zaiden and his individual office members, the treatment experience is excellent.

Jan 30, 2026
Appointments are easy to make. Staff is always kind and polite and willing to help

Jan 30, 2026
Very professional

Jan 27, 2026
everything went very well as expected.

Jan 26, 2026
Excellent service and attention from Dr. Zaiden and staff.

Jan 25, 2026
Same as always, Great. could not ask for a better outfit.

Jan 24, 2026
Simply the best

Jan 24, 2026
The people!

Jan 23, 2026
I had a good visit with Dr. Zaiden. He addressed my concerns about a recent test and I left the appointment feeling good.

Jan 21, 2026
Very knowledgeable, caring, and encouraging Dr Zaiden and staff personnel!!

Jan 21, 2026
I felt very comfortable speaking with Dr. Zaiden.

Jan 21, 2026
the drs.,and staff were all very professional

Jan 21, 2026
appointment on time and everyone super nice

Jan 20, 2026
Professional

Jan 19, 2026
Your check-in employee for Dr. Zaiden:Janice was very professional and courteous and well groomed. Friendly demeanor. Has always been like that since I started seeing Dr. Zaiden over a year ago. Ashley, who took me to my room and took my vitals and went over my current health questions etc, was very professional, courteous and well groomed.Ellie, Dr. Zaiden 's nurse, came into the room to discuss my visit, asked me if I had any questions and explained to me my next upcoming visits in April. She took me to the check-out area where I met Alexis who set me up with my next appointments in April including catscan. She was very pleasant, courteous, professional with a nice sense of humor. And last but not least, Dr. Zaiden was the consummate professional, discussed in detail the results of my lab work & catscan and explained the road ahead for me as far as catscans and lab work. What I really appreciate about Dr. Zaiden is that he takes his time with you and he doesn't make like he's rushing trying to get to his next patient. And he always ask if I have any questions or concerns before I leave the room. A lot of doctors can learn from Dr. Zaiden that when he is in front of you, you in are his focus. Great job by all and all represent Baptist MD Anderson very well!!

Jan 17, 2026
The team is pleasant, professional, incredibly knowledgeable, transparent, patient. The list of positives goes on and on.

Jan 16, 2026
Dr Zaiden was great xplaining what was going to happen with chemotherapy and my ongoing treatment.

Jan 15, 2026
Very helpful caring staff. Informative about all.