Robert Zaiden, MD

Medical Oncology, Internal Medicine

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

1,727 verified ratings

1,727 Ratings, 1069 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 28, 2025
Great staff.

Jun 21, 2025
Ashley the MA is very professional and caring! Dr. R. Zaiden was very thorough when explaining my lab, test, and scan results. Overall service was good!

Jun 21, 2025
I was impressed with the staff and facility. Very professional and everyone was not rushed.

Jun 20, 2025
Dr Zaiden and his team are terrific!

Jun 20, 2025
THEY MAKE FEEL VERY COMFORTABLE AND THAT THEY ARE COVERING ALL CONCERNS OF MY HEALTH. THEY MAKE YOU FEEL AS FAMILY AND VERY COMPASSIONANT ABOUT YOUR WELL BEING. THEY ARE VERY EXPERIENCED IN ALL AREAS. THANKFUL THAT I GOT TO GO THERE AND BE CARED FOR THE WAY THEY DO.

Jun 19, 2025
Dr. Zaiden and his staff are the best. So professional, knowledgeable, personable and they make you feel like you are their only patient.

Jun 18, 2025
Professional and courteous

Jun 18, 2025
We love Dr Zaiden. He always listens to what you have to say and explains everything so that you can understand it. It is nice to know and understand your options and he never disappoints in that area.

Jun 15, 2025
pleasant, thorough,professional

Jun 15, 2025
Everything

Jun 15, 2025
Organized and felt that we had all the information needed. Very Kind.

Jun 15, 2025
By far the best patient experience I've ever had. Staffed with caring professionals who patiently walk you through the treatment process. Dr. Zaiden is an amazing, compassionate provider. He knew my medical history and provided clear monitoring and treatment recommendations. Very highly recommended!

Jun 14, 2025
Beautiful peaceful facility, well organized for patient comfort. Gracious staff who clearly care about patients

Jun 12, 2025
The honest care and concern shown by both Dr. Zaiden and Dr. [last name] and their staff are the best. I Thank the lord for having them and MD Anderson as my care givers.

Jun 12, 2025
Every MDANDERSON employee I encountered was professional, knowledgeable and kind. This is so comforting given the reasons I go to MDA.

Jun 11, 2025
Very professional

Jun 11, 2025
People were attentive , kind and knowledgeable

Jun 9, 2025
Everything! From the check-in, to the nurses, to the physician, to the check-out and to the Labs--Wonderful!

Jun 5, 2025
The staff always go above and beyond to help me!

Jun 3, 2025
Great Dr and staff

Jun 3, 2025
The best team I could ever imagine and Dr. Zaiden is soooo awesome!!!!! I give a solid 10 on service and results!!!!!

May 31, 2025
Dr Zaiden was knowledgeable, personable and someone I trust to with my care.

May 31, 2025
Dr Zaiden and his staff have been vital to me. Very kind and efficient include Sarah [last name] and Candice the Nurse Navigator. Thank you all for taking care of me !!! 10 stars

May 28, 2025
Staff is very friendly and professional. So far everyone I’ve met has been very helpful and caring. This is very much appreciated.

May 24, 2025
Very professional and caring.

May 24, 2025
Doctors and staff were prepared for consult. It was obvious that they had thoroughly reviewed my history. They explained things clearly and in detail. It was a team approach and everyone was pleasant and empathetic. The appointments were punctual and non rushed. Excellent facility.

May 24, 2025
Dr. Robert Zaiden is truly a “Blessibg from GOD!” His brilliant mind is equally matched to his thoroughness and his very warm personality! May GOD bless Dr. Zaiden and his family as GOD has blessed our family through him!

May 23, 2025
Absolutely love our medical teams! The doctors are excellent as well as the nurses and everyone!! So caring and always there for you

May 22, 2025
Timeliness of visit. Easy parking was a big deal. Really appreciated that aspect. Everyone spent time with me and I did not feel rushed.

May 21, 2025
Such a caring knowledgeable physician!

May 18, 2025
Common sense recommendations to solve the problem at hand

May 18, 2025
Very organized and thorough.

May 17, 2025
People who really care. I do not feel rushed.

May 17, 2025
Very caring and informative Doctor Zaiden. Very good PA and support staff!

May 17, 2025
Everything, staff so kind and accommodating. Very uncertain health situations going on and everyone was great in trying to help us get through it.

May 16, 2025
Everything

May 10, 2025
The speed and professionalism shown.

May 10, 2025
The nurses and physician was very good at explaining the situation.

May 10, 2025
Professional service. Explained my areas of concern well

May 9, 2025
Always great

May 9, 2025
Dr. Zaiden and team are extremely warm and caring . VERY professional in there understanding and information . Elle and Candice add a great layer of constant patient contact . I have been a patient for almost five years . I worked for 20 plus years in Radiation Oncology executive management and have seen programs across the country , and I do not believe there is better treatment available anywhere than MD Anderson Baptist right here in Jacksonville.

May 7, 2025
I liked everything. Staff, hospital, system, advice, treatment, etc. etc. etc.

May 7, 2025
Great news great place

May 4, 2025
Been coming for a few years.. lots of changes but still the best doctors and staff..Baptist is wonderful

May 4, 2025
The staff, The doctors, the facility, the way they treat the patients.

May 3, 2025
From new patient check-in, to my care coordinator who escorted me to my doctor's waiting area, to MA Ashley, and Dr. Zaiden himself, I could not have asked for better, more friendly and thorough, compassionate care. Dr. Zaiden knew my cancer history and answered all my questions regarding follow-on treatment. By far one of the best patient care experiences I've ever had.

May 2, 2025
The staff is great

May 2, 2025
The doctor listened to my questions and took care to answer them in terms that could be easily understood. The entire staff is pleasant and caring which makes the treatment process better for those of us who are trying to cope with illness.

May 1, 2025
Doctor answers all my questions and spends time reviewing my test results. Very pleased with the quality of care.

Apr 30, 2025
Doctor Zaiden and his team are passionate, attentive and knowledgeable about me and my prognosis. While I know they have a heavy case load it certainly doesn’t feel that way when I meet with any of the team.