Robert Zaiden, MD

Medical Oncology, Internal Medicine

Baptist MD Anderson Cancer Center

1301 Palm Avenue

Jacksonville, FL 32207 Directions

844.632.2278

www.baptistjax.com

4.9 out of 5

2,120 verified ratings

2,120 Ratings, 1,328 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
The compassion and care from everyone.

Jun 27, 2026
So far so good!

Jun 26, 2026
Professional treatment

Jun 26, 2026
Everyone was extremely personable.

Jun 23, 2026
The staff is very professional and caring.

Jun 20, 2026
EVERYONE is absolutely there for you & fighting for your well-being and cure!

Jun 20, 2026
The kindness everyone shows, the organization of the process, and the constant support.

Jun 19, 2026
Great Doctors and Medical assistants

Jun 18, 2026
We were pleased with everything

Jun 18, 2026
Wonderful care in all respects

Jun 14, 2026
Superb.

Jun 10, 2026
my doctor

Jun 10, 2026
Everything! From the moment I walk through the door and am greeted, to checking in, the nursing staff and the physician!!! They are all amazing. Dr. Zaiden is the most knowledgeable physician I have ever had!

Jun 5, 2026
Dr. Zaiden was prompt, caring, explained things clearly and established a plan moving forward. EVERY staff member I’ve encountered at Baptist MD Anderson has been outstanding. I couldn’t be happier that I chose MD Anderson for my care.

Jun 4, 2026
Top notch care across the board!

Jun 4, 2026
Dr Zaiden is exceptional! Every employee I have met there’s positive, professional and shows a GREAT caring spirit!

Jun 2, 2026
Friendly and knowledgeable

Jun 2, 2026
They are The Best!!!

May 30, 2026
The team is very thorough in explaining the process and level of care.

May 29, 2026
Friendly helpful people.

May 28, 2026
All the caring and kindness.

May 26, 2026
Very caring kind and pleasant staff.😊

May 23, 2026
Dr. Zaiden has taken care of me for 14 years and each visit is like the very first time. His care has been consistent over the years. Every appointment has been on time in 14 years. I met him at UF Health and when he switched to Baptist I packed by bags and went with him. He has seen me through 9 months of Chemotherapy, Bone Marrow Transplant, and a multitude of labs and treatment. My entire care team has been kind and professional every single time. When there is a need they are quick to respond and the need is met. I am alive because of my doctor and care team. They are the Gold Standard of medical care.

May 23, 2026
Professional staff helping me get better.

May 23, 2026
I like that I get a response from them quickly. I am just starting on my journey with prostate cancer and fell confident that I am with the right care team.

May 22, 2026
Dr. Zaiden was absolutely amazing. I sincerely appreciated his candor, concern, and sincerity regarding my situation. Caring is something you can’t manufacture—you either have it, or you don’t. I felt the love/concern throughout my visit by everyone who interacted with me. While I have some pivotal decisions to make in the coming weeks, my wife and I have a better understanding of what we will face as a result of this visit. Thank you seems so inadequate for how you boiled my attitude and spirit!

May 21, 2026
the best care bar none!

May 21, 2026
Very professional physical, shares full details with a very friendly, kind fashion. Remembers me, means alot. Administrative and nursing care excellent, efficient and friendly.

May 20, 2026
Dr Zaiden is wonderful. The whole team loperates together.

May 20, 2026
Professional, caring, personal and explained everything in detail that we were able to understand

May 16, 2026
Dr Zadien is an amazing doctor. He takes as much needed time to answer all the question we have. He is very caring and personal. Everyone we encounter at MD Anderson are so kind and friendly. I would recommend this hospital to anyone seeking excellent care at times of health issues needing the best care possible.

May 16, 2026
Professional, fast labs without an appt.

May 15, 2026
Competent , caring compassionate care. Cutting edge treatments,

May 15, 2026
Dr. Zaiden is my oncologist. And he is top notch, that's for sure. His explanations are always clear and easily understood. And he makes sure I understand what he has just told me before moving on to my next question. (I always seem to have at least one more question to ask.) He has a way of always making sure I feel comfortable without making a big deal about doing so. And feeling comfortable when talking to your oncologist is a big deal in my book. I appreciate so much that I got the luck of the draw when Dr. Zaiden was given me as one of his patients.

May 15, 2026
Everyone is always friendly and helpful. The appointments are always on time. The doctors, nurses and staff make sure they answer all questions that I have.

May 12, 2026
Wish I could remember names but I can’t, my nurses are great. They are angles sent from heaven above to help us that are going through tough times.

May 8, 2026
Everyone is so nice!

May 8, 2026
Doctor Zaiden’s team are always responsive with My Chart messaging, scheduling is always a breeze and I can’t say enough about the nurse and support staff’s support! It’s hard enough going through the cancer journey, but to have your mind at ease with juggling all the appointments and visits can not be overstated.

May 7, 2026
Dr. Zaiden was very patient and kind. He explained my condition in a way that was easily understood.

May 7, 2026
The Staff at Baptist / MD Anderson is fantastic. They are Caring, Compassionate, and on top of all of the latest changes to the world of Cancer Research. They are the Tops in their Field.

May 5, 2026
Dr. Robert Zaiden and his entire staff are all such Blessings from GOD! Dr. Zaiden’s brilliant mind is equally matched to his warm personality and faith filled life. His staff is also so very personable and efficient, and like Dr. Zaiden makes you feel as though you are seeing a friend instead of being at a medical appointment! I pray that GOD blesses each of them as richly as we have been blessed through them!

May 1, 2026
Great staff Great care

May 1, 2026
Everyone's always nice and do sincerely care for their patients.

Apr 30, 2026
Medical & non medical staff are patient and kind. Estimates are accurate with no surprises. Facility kept exceptionally clean (kudos to your housekeeping staff!).

Apr 29, 2026
The Drs and Staff are Great

Apr 29, 2026
On O time, very comforting staff

Apr 26, 2026
Very professional and courteous

Apr 25, 2026
Very professional and caring

Apr 25, 2026
The honest truth about what I am trying to get a better understanding of my health. What I can do to improve my health.

Apr 25, 2026
I am impressed with the care and empathy of the staff.