Columbia, MD
Ophthalmology
7130 Minstrel Way, Suite 120
Columbia, MD 21045 Directions
4.9 out of 5
851 verified ratings
851 Ratings, 653 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise the Columbia, MD group for compassionate, thorough, and knowledgeable ophthalmic care. Providers are described as patient-oriented, clear communicators who explain diagnoses, treatments, and procedures (including retinal and macular surgery) with empathy. Staff are frequently called professional, efficient, and welcoming. Overall sentiment is highly positive with multiple mentions of successful vision-saving care and long-term follow-up. A few notes mention long wait times but overall experiences are excellent and highly recommended.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 17, 2026
Dr. Deborah A. Reid, M.D., M.B.A.
As usual Dr. Reid was very thorough in her exam and providing me with her findings after all the tests. She is very professional and friendly in her patient care explaining the test results and her findings. I've been seeing her for many years now and have recommended her to many friends and family. She's the best and you all are very fortunate to have her.
Apr 17, 2026
IT WAS GREAT would not go any were else
Apr 17, 2026
Very good visit. Little waiting time - less than and hour for visit, scan & treatment in office. Dr, Xu is very professional.
Apr 11, 2026
Been seeing Dr Xu for years. She is throuough, kind, professional and I highly recommend her.
Apr 9, 2026
I always experience great service.
Apr 8, 2026
Friendly, professional, efficient.
Apr 5, 2026
Concise……reviewed test results, consulted about any changes, and questioned about current feelings.
Mar 26, 2026
Very pleasant, caring and thorough. Explained things well
Mar 26, 2026
The greatest and most critical assurance one can get from his or her doctor is confidence and human kindness. This I have received from Dr. Xu every time. She and her support team, from the reception to her technical team always keep you at ease and show great human touch to me. This goes a long way to healing.
Mar 25, 2026
Very good experience
Mar 24, 2026
First Rate
Mar 23, 2026
I had an excellent experience on 3/18/26. Everyone was friendly and professional. I was seen promptly. Dr. Xu was her wonderful, friendly self and patiently answered all questions. Not that I'd wish retina problems on anyone but if one needs a retina specialist, I highly reccommend Dr. Xu and the team at the Annapolis office.
Mar 21, 2026
Dr. Xu and her staff were pleasant and very competent!
Mar 20, 2026
Dr. Reid is very thorough and is excellent at explaining medical conditions that I could understand.
Mar 1, 2026
The best
Feb 28, 2026
Dr. Xu is very thorough, competent, and she answered all my questions without rushing me. An excellent experience.
Feb 28, 2026
She was awesome she made me very comfortable and explained everything to me and took her time to make sure I understood
Feb 27, 2026
Dr Reid is great, listens well and explains thoroughly, and doesn't rush the visit. I always feel good after a visit with her.
Feb 27, 2026
Always a great experience when I see Dr.Reid
Feb 26, 2026
Dr. Reid is a credit to her profession as she saved my eyesight and restored my confidence in the medical field. 👏👏👏
Feb 25, 2026
Timely, staff polite and seemingly efficient. Dr Reed as always explains what she's doing
Feb 24, 2026
She is extremely talented and knows her craft
Feb 23, 2026
I always enjoy my visit with Dr. Reid. She's always up front and honest with me. A very pleasant person. I love her. I'm blessed to have her and Dr. Chang.
Today was a very good day...no long waits, staff was great.
Feb 21, 2026
Very good. Dr Xu answered all my questions.
Feb 20, 2026
Good
Feb 19, 2026
That was my first time seeing her and she was nice and did a through ex-am. Very impressed with her manners.
Feb 17, 2026
Excellent
Feb 14, 2026
very thorough in explaining everything to me. would highly recommend Dr Reid!!
Feb 13, 2026
Answered questions completely; positive experience.
Feb 4, 2026
From start to finish I couldn’t have asked for a better experience. Everyone is this office was extremely pleasant and helpful from the front desk to Dr. Xu and everyone in between. Thank You for a wonderful visit.
Feb 3, 2026
Very professional and informative
Feb 1, 2026
Dr Xu is very professional and truly cares for her patients. She has terrific knowledge and tools to diagnose issues.
Jan 31, 2026
Dr. Reid is an absolute sweetheart. She made me feel so comfortable and it made me understand my condition. I look forward to my next visit.
Jan 29, 2026
You have wonderful nurses they to a wonderful job getting me ready to see Dr. Lucy Xu . Dr Xu is excellent she answers all my questions and I am very pleased that I have her as my doctor .
Jan 9, 2026
Dr. Xu is a gem. She is always very thorough and clearly explains my situation. She is also a kind person which is why I have her on my medical team.
Dec 13, 2025
Dr Reid has cared for me over 12 years before this facility was called Prism. My eyesight was saved by her work.
Dec 13, 2025
Dr. Reid makes getting an injection in the eye an enjoyable experience.
Dec 12, 2025
Dr. Reid is always upbeat as well as thorough and informative. I am confident my visual health is in good hands with her.
Dec 12, 2025
Great!!!
Dec 9, 2025
Dr Reid is an extremely professional, friendly, kind, and thorough Dr. she takes time to explain things during her examination. She is also very positive and makes you feel comfortable throughout the exam. I highly recommend Dr. Reid.
Dec 7, 2025
A true professional who is able to effectively communicate with her patients. I consider myself lucky to have been referred to her when I tore my retina and she did emergency surgery late on a Friday night.
Dec 2, 2025
Very organized, everyone is so polite, in and out like clockwork.
Nov 24, 2025
She was extremely thorough in her examination of my eyes. It is difficult these days to find a physician willing to spend the time and effort to listen and examine a patient. I'm very pleased with Dr. Reid!
Nov 21, 2025
My first time there. Very nice and knowledgeable
Nov 21, 2025
Professional with a high care factor to her patients.
Nov 20, 2025
Very efficient practice. Most of staff is very pleasant . Dr. Xu is constantly in motion but focused on you when she examining you and very competent too
Nov 18, 2025
Staff was courteous
Did not have to wait too long
Dr Reid knowledgeable and efficient
Nov 17, 2025
My experience with Dr. Reid were all professional as well as very pleasant. She has a friendly and positive demeanor as well as being response to my questions.
Nov 14, 2025
I absolutely love my doctor and her staff
They are amassing!!!!GOD has blessed me and I am so thankful
Nov 13, 2025
Dr. Xu is wonderful! Always in good spirits and very thorough. She answers all of my questions and considers my concerns. Very welcoming and I feel at ease after my visit.