Columbia, MD

Ophthalmology

7130 Minstrel Way, Suite 120

Columbia, MD 21045 Directions

(410) 997-4443

www.rgw.com

4.9 out of 5

827 verified ratings

827 Ratings, 627 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise the Columbia, MD group for compassionate, thorough, and knowledgeable ophthalmic care. Providers are described as patient-oriented, clear communicators who explain diagnoses, treatments, and procedures (including retinal and macular surgery) with empathy. Staff are frequently called professional, efficient, and welcoming. Overall sentiment is highly positive with multiple mentions of successful vision-saving care and long-term follow-up. A few notes mention long wait times but overall experiences are excellent and highly recommended.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Feb 24, 2026
She is extremely talented and knows her craft

Feb 23, 2026
I always enjoy my visit with Dr. Reid. She's always up front and honest with me. A very pleasant person. I love her. I'm blessed to have her and Dr. Chang. Today was a very good day...no long waits, staff was great.

Feb 21, 2026
Very good. Dr Xu answered all my questions.

Feb 20, 2026

Feb 19, 2026
That was my first time seeing her and she was nice and did a through ex-am. Very impressed with her manners.

Feb 17, 2026

Feb 14, 2026
very thorough in explaining everything to me. would highly recommend Dr Reid!!

Feb 13, 2026
Answered questions completely; positive experience.

Feb 4, 2026
From start to finish I couldn’t have asked for a better experience. Everyone is this office was extremely pleasant and helpful from the front desk to Dr. Xu and everyone in between. Thank You for a wonderful visit.

Feb 3, 2026
Very professional and informative

Feb 1, 2026
Dr Xu is very professional and truly cares for her patients. She has terrific knowledge and tools to diagnose issues.

Jan 31, 2026
Dr. Reid is an absolute sweetheart. She made me feel so comfortable and it made me understand my condition. I look forward to my next visit.

Jan 29, 2026
You have wonderful nurses they to a wonderful job getting me ready to see Dr. Lucy Xu . Dr Xu is excellent she answers all my questions and I am very pleased that I have her as my doctor .

Dec 13, 2025
Dr Reid has cared for me over 12 years before this facility was called Prism. My eyesight was saved by her work.

Dec 13, 2025
Dr. Reid makes getting an injection in the eye an enjoyable experience.

Dec 2, 2025
Very organized, everyone is so polite, in and out like clockwork.

Nov 24, 2025
She was extremely thorough in her examination of my eyes. It is difficult these days to find a physician willing to spend the time and effort to listen and examine a patient. I'm very pleased with Dr. Reid!

Nov 21, 2025
My first time there. Very nice and knowledgeable

Nov 21, 2025
Professional with a high care factor to her patients.

Nov 20, 2025
Very efficient practice. Most of staff is very pleasant . Dr. Xu is constantly in motion but focused on you when she examining you and very competent too

Nov 18, 2025
Staff was courteous Did not have to wait too long Dr Reid knowledgeable and efficient

Nov 17, 2025
My experience with Dr. Reid were all professional as well as very pleasant. She has a friendly and positive demeanor as well as being response to my questions.

Nov 14, 2025
I absolutely love my doctor and her staff They are amassing!!!!GOD has blessed me and I am so thankful

Nov 13, 2025
Dr. Xu is wonderful! Always in good spirits and very thorough. She answers all of my questions and considers my concerns. Very welcoming and I feel at ease after my visit.

Nov 8, 2025
Dr. Reid is always friendly and positive. Even though my vision is declining due to age, she always makes me feel encouraged by saying to call her anytime.

Nov 4, 2025
Dr. Reid and her associates were fantastic. So professional and efficient.

Nov 4, 2025
Dr Xu provided excellent care during my visit to determine underlying cause of my headaches and eye issue. She was very good at explaining what was being done and showed concern for my condition. A great experience all around.

Nov 2, 2025
Dr. Reid was excellent, she made the process very smooth and , I felt comfortable throughout. Also, very knowledgeable and an excellent communicator.

Oct 30, 2025
Great experience with this doctor.

Oct 29, 2025
Professional, explained everything, and Good patient skills

Oct 25, 2025
Dr. Deborah Reid is an excellent Eye Doctor who is extremely knowledgeable about my eye difficulties and ultimate prognoses. I absolutely always have complete confidence in her decision making process and recommendations. Thank -You again Dr. Reid for your professionalism and dedication to your patient's care.

Oct 23, 2025
Always fantastic to see her and always professional with her skills and knowledge of how to educate me.

Oct 23, 2025
Dr. Reid is an excellent, compassionate physician who takes the time to thoroughly explain and discuss with you her diagnosis and any action plan.

Oct 22, 2025
It’s always a pleasure to visit this practice. Everyone is welcoming, efficient and professional. I highly recommend Dr. Reid and her staff.

Oct 20, 2025
Excellent with Dr Reid and her supportive staff.

Oct 18, 2025
Dr. Reid is an excellent doctor. She keeps me informed on my condition and answers any questions. She is efficient and kind. I would highly recommend her. Thank you, Adele Bavani

Oct 18, 2025
I was nervous about my appointment but I got wonderful news about my eyes. Dr. Reid and her staff are so kind and helpful. They all get an A from me. Georgia Martin

Oct 16, 2025
Dr Reid is a very caring , thoughtful and competent physician.

Oct 14, 2025
Dr. Reid is so patient-oriented; much better than my other physicians. She's a very caring practitioner.

Oct 6, 2025
She is excellent. You’re in good hands with her believe me.

Oct 4, 2025
Nice communication with great knowledge

Oct 4, 2025
Dr. Xu is always very friendly and helpful to me as it relates to my eyes. I am very complicated unfortunately, and she is very thorough and knowledgeable keeping me on track with my condition.

Oct 3, 2025
Very quick service, efficient staff.

Oct 1, 2025
Dr. Deborah Reid extends excellent care. She asks the right questions for greater understanding of your needs to get you on the best path for healing. Dr. Reid is who I will go to for all of my Opthomology needs. I have also referred family/friends to her for what I believe to be the best care a patient can receive.

Sep 25, 2025
She is one of the kindest doctors I have. Very patient and explains things in a way that I can understand. Highly recommend her.

Sep 24, 2025
She make sure I follow up with my other eye doctor and keeps me well informed on what's going on

Sep 21, 2025
Dr Reid is not only a very thorough and excellent doctor, she is also a real sweetheart. I owe my vision to her expertise after I experienced a horrible vein occlusion. She is the best!

Sep 20, 2025
Dr. Reid and her staff are very thorough and efficient. Dr. Reid is excellent at explaining my condition in detail using terminology I understood.

Sep 19, 2025
Very good; Dr. Reid and her staff are wonderful.

Sep 19, 2025
Excellent. Dr. Reid is always responsive to my concerns as well as being very knowledgeable about the condition of my eyes.