Renown Regional Emergency Room
Emergency Medicine
1155 Mill St
Reno, NV 89502 Directions
4.3 out of 5
8,293 verified ratings
8,293 Ratings, 2,595 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 4, 2026
ED RMC
Renown is a very, very busy place.
Apr 4, 2026
Everyone was very profession, courteous and polite
Apr 4, 2026
The doctor, Monique Lloyd, was knowledgeable and clear on what I was going thru. She did a great job.
Mar 30, 2026
Thank you
Mar 29, 2026
Is so very good
Mar 29, 2026
Great
Mar 28, 2026
Very good..very Professional & efficient!!!
Mar 28, 2026
Dr Eric Nielsen was very good about explaining my condition. He made me feel very comfortable. Good experience.
Mar 28, 2026
Very understanding
Mar 28, 2026
FIONA ,MY NURSE WAS VERY PROFESIONAL AND CURTIOUS.
Mar 27, 2026
Wonderful staff, great people!
Mar 27, 2026
Every RN/CNA/MD was outstanding. Even the floor manager came to check in and ask if we needed anything. That was great service by the entire team.
Thank you to:
Jimmy L/Floor supervisor
Annie K/ RN
Michael Taylor; MD
Mar 27, 2026
Very thorough
Mar 27, 2026
Nursing staff was incredible. From the ED to Phase II. Transport also made me very safe and comfortable.
Mar 26, 2026
Dr. Nolan Lassiter listened to my concerns and made sure there was nothing serious before discharging me. He is a great, caring doctor! 10/10
Mar 26, 2026
Provider was very very helpful, we like Her.
Mar 26, 2026
Having a doctor who was familiar with sciatica was very helpful. He provided medication for home that have made my life far more comfortable.
Mar 26, 2026
Excellent care and wonderful people
Mar 25, 2026
The services and staff were great ?
Mar 25, 2026
I feel fortunate to have a very short wait and quickly had a ct scan and most importantly quick turn around with interpretation with in an hour or so.Would definitely recommend ? ?
Mar 25, 2026
The facility and the personnel, including the nurses and doctors, very professional. They were able to provide me with the most upright medication and were able to provide me the very special and professional treatment. I was transferred from the VA Hospital and I was told that I'd be going over to Renault Hospital, which at the time I was on vacation. I'm originally from California. and seeing how different the healthcare system is in Nevada is very different and I am actually very, very happy with the services that I had and I wanted to say thank you very much to the doctor and the nurses and the staff that provided me with all needed care.
Mar 25, 2026
DR West and staff were excellent.
Mar 24, 2026
Appreciated the expedited care as I was in a lot of pain
Mar 24, 2026
Very organized ER - everything ran very smoothly and I was very impressed.
Mar 24, 2026
Professional
Mar 24, 2026
The whole process went smoothly. The wait was tolerable. Good job by everybody.
Mar 23, 2026
That was the best emergency room visit that I have ever experienced!
Mar 23, 2026
The staff was great !! Renown does a good Job and they care for the patients, absolutely!
Mar 23, 2026
My attending nurse was the BOMB! SO KIND! I know i was in bad shape. He didn't judge to my face. ?
Mar 23, 2026
Professional performance from staff.
Mar 22, 2026
My nurse and my doctor spent excellent time with me. They went over and above their job. I was very pleased with them.
Mar 21, 2026
They were all courteous, laughing and joking with me when I was laughing and joking with them. But they were outstanding.
Mar 21, 2026
All of the Drs. and nurses were great no complaints what so ever.
Mar 21, 2026
The staff, nurses and Doctors were extremely professional and caring. They made sure you were comfortable.
Mar 20, 2026
I received fast service in and out in know time
Mar 20, 2026
The doctor and nurses were Amazing!!!!
Mar 20, 2026
I was very thankful for my care and I had my worries taken care of. Thank you.
Mar 19, 2026
Dr. Hudson was very good.
Mar 19, 2026
Great team in the ER! I loved Dr. Welch, she was thorough and also delivered compassionate care.
Mar 19, 2026
Dr. Jules was exceptional. He made us understand what was going on and solved our problem. And then on the 18th, when we went back for follow-up, he was there and he was very professional and completely satisfied our needs. Thank you.
Mar 19, 2026
I have never been brought to the hospital by an ambulance and I was scared and everyone reassured me and calmed me.
Mar 18, 2026
Very comfortable! & every (1).was sooo friendly, & had, that happy go lucky face! That's why I choose this facility for myself & my family members. Thank! U All;Very Much!!
Mar 18, 2026
The staff was kind and polite. They completed all my tests quickly and efficiently and we were able to go home within a few hours
Mar 18, 2026
I don't have any complaints. It felt like to me everybody did their job. It was smooth. I was very lucky. It was on a Monday evening, I think, either Sunday or Monday. And actually, it was a Monday. And it was not very busy when I was in there. Everyone was doing their job nicely. There was no hiccup. Things seemed to be moving just as well inside the urgent area. And in the waiting area, everybody was doing their job in there too. It seemed very smooth. So things went just fine. And thank you very much for your everybody that's on the floor.
Mar 18, 2026
They nurses and doctors was Baert kind and informative
Mar 17, 2026
Every person I had contact with was polite and professional. I felt that I was in good hands!
Mar 17, 2026
Unfortunately I have considerable experience with emergency rooms in several different hospitals and this was of most professional one yet.
Mar 17, 2026
Could not have better.
Mar 16, 2026
Everyone was nice and attentive
Mar 16, 2026
Dr Juhl went above and beyond. He was so respectful and made me feel instantly at ease. I had an embarrassing medical situation and he was not judgy at all. He was definitely the best doctor I’ve ever been to. Nurse Margaret was great also. She was very compassionate and made sure I understood everything that was going on.