Rachael Kelly, PA-C

Physician Assistant

Baptist Primary Care

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081 Directions

904.824.1020

www.baptistjax.com

4.8 out of 5

368 verified ratings

1 Location


Baptist Primary Care - Baptist Healthplace at Nocatee

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081

(904) 824-1020 Directions

368 Ratings, 199 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 16, 2025
Very professional

Jan 24, 2025
Friendly, efficient staff. I followed Rachael Kelly to Baptist - sooo glad I did!!

Jan 23, 2025
Nice people

Jan 16, 2025
The office was clean and full of positive people.

Jan 11, 2025
PA Rachael Kelly was very professional and a strong advocate for her patients. Her kindness is appreciated.

Jan 11, 2025
Nice people and Rachael, dr. [last name]'s PA is one of the best!!

Jan 11, 2025
Very professional care. The doctors and staff are very knowledgeable.

Dec 24, 2024
Location

Dec 18, 2024
Convenience

Dec 16, 2024
******Everything ******

Dec 16, 2024
Great doctor and PA. Office staff always helpful and pleasant to deal with.

Dec 14, 2024
Professional, helpful and thorough

Dec 12, 2024
Professional, clean, punctual and friendly.

Dec 9, 2024
The friendly staff

Dec 9, 2024
Friendly and helpful

Dec 7, 2024
Efficiency.

Dec 6, 2024
Excellent service, very caring and very professional

Nov 23, 2024
How efficient and personable the staff is. R Kelly went above and beyond by staying late and fitting me inn.

Nov 18, 2024
Very friendly and very competent

Nov 10, 2024
Medical team is highly proficient and almost all are compassionate. Rachael (PA) is very knowledgeable and eager to share medical information. She is highly compassionate, gentle and cheerful! She may even have sacrificed her personal time at the end of the day to treat my open wound. She VERY carefully debrided the gauze pad that had become painfully stuck to my bleeding wound. (I'd placed it there in a hurry to stop the bleeding.) Office staff are efficient and caring. "Jennifer" (scheduling) was committed to finding a cancellation so I wouldn't have to wait all weekend with a two-inch open wound that could likely fester if I'd had to wait for an appointment the following week.

Nov 5, 2024
Your folks prove what I taught for forty years, and that is, it is possible to provide great care and customer service and still have some fun!

Nov 4, 2024
The receptionist are exceptional. They go out of their way to help everyone. It’s such a wonderful environment to be in.

Nov 4, 2024
Very friendly.

Nov 3, 2024
Friendly, efficient, clean

Oct 31, 2024
Professional

Oct 27, 2024
On time!! Friendly & efficient staff!!

Oct 27, 2024
Location is great and no waiting

Oct 24, 2024
Easy access. Don’t have to wait long. Friendly staff

Oct 17, 2024
Convenient location

Oct 15, 2024
The staff is always friendly and welcoming. They worked with me to reschedule around my job travels.

Oct 14, 2024
Friendly personnel. knowledgeable doctors, PAs and nurses, thorough exams, excellent communicators.

Oct 13, 2024
Professional, courteous and timely

Sep 26, 2024
Everyone has been super responsive & helpful in this (my first) emergency situation. Thanks to all the staff & doctor

Sep 20, 2024
Nearby efficient

Sep 19, 2024
Everyone was friendly and Rachael Kelly PA was awesome!

Sep 19, 2024
Staff is efficient, curteous, and pleasant.

Sep 9, 2024
Very friendly staff

Sep 8, 2024
Friendly and providers very knowledgeable

Aug 26, 2024
Professional office staff. Great Doctor and Nurse Practitioner.

Aug 19, 2024
Near by. Pleasant staff. Rachel is great.

Aug 19, 2024
Professional and personable staff; modern facilities; convenient location.

Aug 1, 2024
Staff

Jul 29, 2024
Efficient and friendly

Jul 25, 2024
Very accessible, competently staffed, pleasant surroundings, inspires confidence.

Jul 18, 2024
All the best!

Jul 15, 2024
Very friendly, professional and efficient. Got an appointment same day I called.

Jul 12, 2024
very well run. Pleasant staff. Rachel Kelly is a really good listener, very thorough.Having lag and sonogram testing next door is a true plus.

Jul 11, 2024
Rachel Kelley listens!

Jul 6, 2024
Open conversation and a feeling the doctor cared about my well being.

Jul 4, 2024
I have already recommended my Doctor to several people. The Baptist facility is top rated