The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Everything. The staff is wonderful.
Jul 27, 2025
I absolutely loved the PA I saw. She was great!! The front staff was nice and helpful and the med tech was very nice too.
Jul 27, 2025
Location, staff and providers when available
Jul 27, 2025
Friendly and focused service from all!
Jul 25, 2025
The location is convenient and the staff is always pleasant and professional. The PA is always very caring and answers all my questions and concerns.
Jul 25, 2025
Friendly staff, short wait times.
Jul 25, 2025
The staff at the front desk was very pleasant and professional and Rachael Kelly, PA is wonderful. She is very thorough with her assessment and listens to her patients.
Jul 18, 2025
I am out of town so I did a virtual call with PA, Rachael Kelly. I was extremely impressed with her preparedness for our discussion. She was aware of my medical background and how it related to my current issues. Rachael addressed each of my concerns and together we came up with a plan for resolution. She deserves a 10 out of 10 rating.
Jul 11, 2025
Trusted and efficient
Jul 10, 2025
I had a personal injury and your office provided me with a same day appointment. Care and treatment were started that day and I am thankful for the explanations of of what they needed to test for and possibly rule out. I was given excellent care by Erica, Rachael (PA) and front office staff. Thank you
Jul 10, 2025
You’ve had a lot of changes with doctors leaving so I have to say thank God for Rachael Kelly PA
She’s efficient, professional, knowledgeable, compassionate, and kind. Otherwise I probably would’ve found another doctor’s office if Rachael Kelly wasn’t there.
She listens to your concerns.
Jul 10, 2025
Great team
Jul 10, 2025
Respects appointment times, friendly professionals, saves me time with online technology
Jul 5, 2025
I saw Rachael Kelly for the first time and was very impressed by her. She listened and was very very thorough. She is a great addition to the Nocatee office.
Jul 3, 2025
Great Staff Physicians, Front Office and Techs.
Jul 2, 2025
Rachael. She is the best!
Jun 30, 2025
In addition to the attentive care I receive from the doctors and particularly Rachael Kelly, PA-C, the office staff is always friendly and well organized. I also appreciate the convenient location of the office in Nocatee and the ease of parking.
Jun 29, 2025
Practice is great. Wonderful staff and providers. Thank you
Jun 26, 2025
The office waiting room is clean and roomy. The staff is very kind and i really like seeing Rachael. She is so easy to explain and talk to about my symptoms
Jun 26, 2025
Rachael was very good in helping me with my situation.
Checking in the office was quick and easy.
Thank you
Jun 26, 2025
Well run and pleasant personell
Jun 24, 2025
Professional, well organized, courteous
Jun 23, 2025
Rachael Kelly is amazing. I know she is handling a lot while 2 doctors left. She is always professional and takes the time to listen.
Jun 22, 2025
Clean, friendly...
Jun 21, 2025
Easy appointment process and excellent physician and PA
Jun 21, 2025
Professional and fast
Jun 21, 2025
Rachael Kelly is personable, caring and thorough. She is fully focused on all the concerns of the patient. Her manner is comforting to a patient
Jun 19, 2025
Clean and nice people
Jun 11, 2025
Courteous, convenient, effective, efficient, and professional care and referrals to additional medical services as needed.
Jun 7, 2025
Friendly workers
Jun 5, 2025
Professional staff in a clean welcoming environment. The facility is conveniently located.
Jun 1, 2025
The Baptist Primary Care - Nocatee office has a great PA named Rachael Kelly. She’s knovabagle, which is a great quality in a PA. Plus, she’s pleasant to talk with.
Thank You!
Jun 1, 2025
Responsiveness was prompt and timely.
Jun 1, 2025
dairy [last name] very very friendly very . I'm at Dr. Kelly at this visit and I was very happy and pleased with her so I am returned to see her I know.
May 31, 2025
The people are great. Take good care of us.
May 30, 2025
The office staff did a great job in rushing pre-op testing which suddenly came up,
May 25, 2025
Rachael is the best!
May 25, 2025
Rachael was very personable and caring. The office personnel is top notch.
May 23, 2025
I appreciate the convenience of the location and the friendliness and skill level of the staff.
May 23, 2025
Friendly staff and Rachael does an excellent job listening to her patients and also looking ahead and discussing exercises and other preventative measures to improve health.
May 23, 2025
Prompt caring service and the best staff. Office is spotless and they listen to the patient’s cares and concerns
May 19, 2025
Convenient, friendly and professional.
May 19, 2025
Great staff and flexible scheduling
May 19, 2025
Everyone is very nice, helpful and informative.
May 12, 2025
Near home, fast check in, easy pre-doctor questions, and great doctor!
May 12, 2025
I want Elle back and no one bit me this time. Rachael’s pretty awesome as well
May 12, 2025
The staff and doctors are very friendly and efficient.
May 10, 2025
I saw Rachael Kelly, P.A. this past week and she was very knowledgeable and helpful, she gave me a lot of time and answered all my questions.
May 10, 2025
👍
May 5, 2025
Rachael Kelly, Pa she the best. In addition, to Marcus and of course Tammy very professional and very caring.