Rachael Kelly, PA-C

Physician Assistant

Baptist Primary Care

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081 Directions

904.824.1020

www.baptistjax.com

4.8 out of 5

397 verified ratings

1 Location


Baptist Primary Care - Baptist Healthplace at Nocatee

400 Colonnade Drive, Suite 160

Ponte Vedra, FL 32081

(904) 824-1020 Directions

397 Ratings, 216 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 22, 2025
Friendly staff, organized and professional

Mar 21, 2025
Friendly On time Efficient

Mar 10, 2025
Everyone there are very friendly and efficient!

Mar 10, 2025
Friendly staff and convenient location.

Mar 7, 2025
Everyone is so nice and friendly.

Mar 1, 2025
Your staff! They are all friendly and treat the patient perfectly from check in and check out. I saw Rachael for my yearly check up in lieu of a physical and she was prepared and didn’t rush through the appointment.

Feb 24, 2025
Everyone is very nice and helpful.

Feb 24, 2025
Everyone is professional and friendly. Able to get an appointment within a reasonable time frame. Short wait times once checked in. Rachael, the PA, is thorough, personable, professional and always has a cheery demeanor.

Feb 24, 2025
Personnel

Feb 22, 2025
Convenient & quick

Feb 22, 2025
Very proactive and really listening!!

Feb 20, 2025
Staff and prompt in seeing patients on time.

Feb 17, 2025
Easy to get in and out of. Courteous staff and Doctors.

Feb 17, 2025
Friendly service and attentive nurses

Feb 16, 2025
Very professional

Feb 6, 2025
My primary care physician, Dr. [last name], is excellent. Also, the staff in his office are friendly and professional. When I need something, if he is busy, Rachael Kelly, his PA, is responsive and professional.

Jan 30, 2025
Everything

Jan 30, 2025
efficient

Jan 24, 2025
Friendly, efficient staff. I followed Rachael Kelly to Baptist - sooo glad I did!!

Jan 23, 2025
Nice people

Jan 16, 2025
The office was clean and full of positive people.

Jan 11, 2025
PA Rachael Kelly was very professional and a strong advocate for her patients. Her kindness is appreciated.

Jan 11, 2025
Nice people and Rachael, dr. [last name]'s PA is one of the best!!

Jan 11, 2025
Very professional care. The doctors and staff are very knowledgeable.

Dec 24, 2024
Location

Dec 18, 2024
Convenience

Dec 16, 2024
******Everything ******

Dec 16, 2024
Great doctor and PA. Office staff always helpful and pleasant to deal with.

Dec 14, 2024
Professional, helpful and thorough

Dec 12, 2024
Professional, clean, punctual and friendly.

Dec 9, 2024
The friendly staff

Dec 9, 2024
Friendly and helpful

Dec 7, 2024
Efficiency.

Dec 6, 2024
Excellent service, very caring and very professional

Nov 23, 2024
How efficient and personable the staff is. R Kelly went above and beyond by staying late and fitting me inn.

Nov 18, 2024
Very friendly and very competent

Nov 10, 2024
Medical team is highly proficient and almost all are compassionate. Rachael (PA) is very knowledgeable and eager to share medical information. She is highly compassionate, gentle and cheerful! She may even have sacrificed her personal time at the end of the day to treat my open wound. She VERY carefully debrided the gauze pad that had become painfully stuck to my bleeding wound. (I'd placed it there in a hurry to stop the bleeding.) Office staff are efficient and caring. "Jennifer" (scheduling) was committed to finding a cancellation so I wouldn't have to wait all weekend with a two-inch open wound that could likely fester if I'd had to wait for an appointment the following week.

Nov 5, 2024
Your folks prove what I taught for forty years, and that is, it is possible to provide great care and customer service and still have some fun!

Nov 4, 2024
The receptionist are exceptional. They go out of their way to help everyone. It’s such a wonderful environment to be in.

Nov 4, 2024
Very friendly.

Nov 3, 2024
Friendly, efficient, clean

Oct 31, 2024
Professional

Oct 27, 2024
On time!! Friendly & efficient staff!!

Oct 27, 2024
Location is great and no waiting

Oct 24, 2024
Easy access. Don’t have to wait long. Friendly staff

Oct 17, 2024
Convenient location

Oct 15, 2024
The staff is always friendly and welcoming. They worked with me to reschedule around my job travels.

Oct 14, 2024
Friendly personnel. knowledgeable doctors, PAs and nurses, thorough exams, excellent communicators.

Oct 13, 2024
Professional, courteous and timely

Sep 26, 2024
Everyone has been super responsive & helpful in this (my first) emergency situation. Thanks to all the staff & doctor