Baptist Primary Care - Oakleaf

8355 Merchants Gate Drive

Jacksonville, FL 32222 Directions

(904) 771-2900

www.baptistjax.com

4.9 out of 5

3,441 verified ratings

3,441 Ratings, 1,884 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 26, 2026
Friendly and helpful office, medical staff and doctor

Sep 24, 2026
Dr. Pinder is an amazing doctor. He takes the time to listen and researches the best way to provide treatment for complicated diagnoses.

Sep 24, 2026
Very kind and helpful and professional

Sep 24, 2026
Dr. Pinder and his staff are always available for your needs. When calling leaving a message, they respond within a reasonable time frame. Dr Pinder always listens to your situation discussing it with the patient. If you had labs done, Dr Pinder will take the time to go over them with you. Everyone is polite, never in a hurry.

Sep 21, 2026
The staff are friendly. The doctors listen and address patient concerns. The office is very responsive to any messages sent through MyChart.

Sep 21, 2026
The customer service. Staff are very helpful.

Sep 20, 2026
Clear communication great response time

Sep 20, 2026
Everyone makes me feel welcome and called me by name.

Sep 19, 2026
Staff, location, physician.

Sep 19, 2026
The staff is so friendly! Dr Davis is the absolutely the best!

Sep 19, 2026
Dr. Pinder and his staff care about us and truly listen to our concerns.

Sep 18, 2026
Very little waiting time. Very clean lobby.

Sep 18, 2026
Dr. Pinder listens, acts on concerns, treats me with respect and is available to answer me if I reach out on the portal for anything. Visits are prompt and I never have to wait very long. Office staff is always pleasant and the office is close to home.

Sep 18, 2026
Friendly, cordial receptionists, minimal wait time for the nurse and the doctor. Easy check in online and in the office. Always get a followup email/ text message with the results of the visit

Sep 17, 2026
Very friendly, great customer service, clean office. Great staff

Sep 17, 2026
Dr Davis and her whole staff ROCK! The office is always clean and professional and all of the employees are very friendly. Dr Davis is awesome and very knowledgeable about all the things I need.

Sep 16, 2026
The staff is cordial and efficient. They keep to their schedules. The facility is immaculate. The doctors are knowledgeable.

Sep 16, 2026
They get you in and out quick dr. Pinder is a great doctor answer all your need

Sep 16, 2026
Good doctor, close by.

Sep 14, 2026
The Oakleaf Baptist Primary Care office is clean, brightly lit and welcoming.

Sep 13, 2026
Polite caringstaff .

Sep 12, 2026
On time, polite, professional. They greet you right away by your first name.

Sep 11, 2026
Friendly staff, ease of making appointments, and excellent physicians.

Sep 11, 2026
Clean and staff friendly!

Sep 11, 2026
Timeliness, friendliness, knowledge, and professionalism of staff and doctors

Sep 11, 2026
Friendly staff, cleanliness, prompt attention to issues.

Sep 11, 2026
The staff are generally friendly, it is clean and I enjoy seeing Dr Pinder.

Sep 10, 2026
I appreciate the professional staff and polite caring interaction. I always get seen by Dr. Pinder by my appointment time. I appreciate Dr. Pinder's medical knowledge and providing helpful information. The office is always clean. Grateful for this medical team .

Sep 10, 2026
Not long wait dr Pinder is very thorough asks about refilling any med any questions I have and go over test results

Sep 10, 2026
Friendly, efficient, pleasant

Sep 9, 2026
Friendy, very little wait, easy to access from my home

Sep 9, 2026
Response to questions is excellent.

Sep 8, 2026
Courteous employees and professional staff

Sep 7, 2026
Friendly and professional

Sep 6, 2026
Everyone is always friendly and efficient. Wait time is minimal.

Sep 5, 2026
I have been visiting for over seven years (since office started the time) and feel like a family, and great people to take care for me. The office are very friendly and feel comfortable.

Sep 4, 2026
Friendly Staff

Sep 3, 2026
Prompt and courteous. Pleasant and clean surroundings and facility. Friendly and professional staff staff.

Sep 3, 2026
Close to where I live and the staff and doctor are friendly.

Sep 2, 2026
Everyone is so nice and helpful.

Sep 2, 2026
Always a very enjoyable visit.

Sep 2, 2026
Friendly staff and Dr. Pinder is great

Sep 2, 2026
Friendly and professional atmosphere and staff!

Aug 30, 2026
Friendly & professional service.

Aug 30, 2026
It's nearby, nice setting and friendly staff.

Aug 30, 2026
Dr Pinder are very friendly and knowledgeable

Aug 29, 2026
Quick and friendly service. Cierra [last name] with registration was courteous, professional and friendly.

Aug 28, 2026
Professional, modern, friendly, convenient. Dawn in Xray was very helpfu, comforting and efficient. She is a real asset to your facility.

Aug 28, 2026
Caring, friendly

Aug 28, 2026
Very , clean and the personnel vrey profesiona.