Baptist Primary Care - Oakleaf
8355 Merchants Gate Drive
Jacksonville, FL 32222 Directions
4.9 out of 5
2,724 verified ratings
2,724 Ratings, 1,445 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 24, 2026
Todd Pinder, MD
Vlean and neat and easy to access
Jan 24, 2026
Prompt
Jan 24, 2026
Very professional and kind for someone who has huge doctor visit anxiety. Thank you.
Jan 23, 2026
The best team in Town
Jan 23, 2026
There’s no long waiting time before being called to the back. I can use the Baptist Chart to message my doctor, Crystal Davis, and get an answer quickly.
Jan 23, 2026
Professional, warm, and friendly atmosphere
Jan 23, 2026
Friendly, welcoming check in, check out personnel. Dr. Pinder is caring and very professional. Love baptist.
Jan 23, 2026
Doctor Pinder and the staff.
Jan 21, 2026
Professional, friendly, and quick. Every time I have gone there, I am usually called back within minutes.
Jan 21, 2026
The staff and Dr. Davis are always amazing.
Jan 21, 2026
friendly staff. Wonderful physician.
Jan 21, 2026
They are friendly and get you out in a timely manner
Jan 21, 2026
Dr Pinder and nearby
Jan 21, 2026
Clean, friendly staff, and on time.
Jan 17, 2026
very clean and professional...always able to make an appointment
Jan 16, 2026
Nice and friendly staff
Jan 16, 2026
Friendly.
Jan 16, 2026
Dr Pinder listens to my concerns and his office staff are very pleasant and friendly.
Jan 16, 2026
Dr pinder listens and never makes me feel rushed. He is kind and seems to truly care
Jan 16, 2026
Beautiful service we loved
Jan 15, 2026
Clean and efficient. The whole staff was inviting and friendly.
Jan 15, 2026
Clean, modern facility
Jan 15, 2026
Staff, including Dr Pinder are fantastic. Wait times are minimal.
Jan 14, 2026
Efficient and friendly
Jan 14, 2026
Dr Davis truly listens to you. I appreciate her expert medical advice. The staff is also very kind and helpful.
Jan 12, 2026
Friendly staff, never a wait at this office.
Jan 12, 2026
Their scheduling is on time
Jan 11, 2026
Friendly staff
Jan 11, 2026
People are nice and the process was easy from bringing to end.
Jan 11, 2026
Dr. Pinder is a good doctor. Very clean office. You don't have to wait long to be seen.
Jan 10, 2026
Dr. Pinder and Marissa. Between the two of these great people, I know I’m being taken care of. They are quick to answer portal messages. They have my best interest at heart. And besides, I just genuinely like them!
Jan 10, 2026
The staff is wonderful and Dr Pinder is the best doctor, he listens to you and is very compassionate, he's on time, he's professional and when you leave you know you're getting the best care and proper medical treatment
Jan 10, 2026
It is near my home and their service is FAST and good.
Jan 10, 2026
My good dr Pinder & all of the staffs especially Laura @ the front desk are so caring to their patients. I highly recommended them to all my families & friends.
Jan 10, 2026
Communication is great and they are efficient.
Jan 9, 2026
From the front desk checking in until the moment I checked out EVERYONE was Happy (and made sure you were #1)
Jan 9, 2026
How you can get in and out of your visit with the doctor.
Jan 9, 2026
Very professional. Prompt and pleasant treatment.
Jan 9, 2026
Very accommodating when need an appointment quickly. Dr Pinder is a good listener and is clearly a kind person. Check in staff friendly and helpful.
Jan 8, 2026
Clean and comfortable. Not overcrowded.
Jan 8, 2026
excellent care and concern for the patient. Doctors are tip notch!!!
Jan 8, 2026
I feel like the office is managed very well and I appreciate everything they do to assist me
Jan 8, 2026
Friendly and efficient. Didn't have to wait.
Jan 8, 2026
Service and on time
Jan 8, 2026
Doctor is good Ursula is always on point and Laura is great at the front desk it’s always good to see an office with consistent friendly faces that care
Jan 8, 2026
Staff very courteous and understanding. Office visit was quick with only a few minutes wait before seen by the doctor.
Jan 7, 2026
Location is very convenient. I really like being able to walk in to get my labs done. I have rarely waited very long. All the technicians have been friendly and very good at getting the blood drawn on the first prick.
Jan 5, 2026
Everything
Jan 5, 2026
Kind personnel.
Jan 5, 2026
The staff is friendly and thorough. Dr. Pinder never keeps me waiting and listens to everything I have concerns about.