Baptist Primary Care - Oakleaf
8355 Merchants Gate Drive
Jacksonville, FL 32222 Directions
4.9 out of 5
2,012 verified ratings
2,012 Ratings, 1083 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 21, 2025
Todd Pinder, MD
Everything
Jun 21, 2025
The staff is friendly and welcoming and doctor treats me well and with respect. She listens well and gives me good information and instruction.
Jun 21, 2025
Prompt and very friendly service
Jun 21, 2025
Everyone from staff to Dr Aboushaar were helpful, patient and explained everything clear . Helped me get in quickly for first visit and helped getting a cardiologist. I am so thankful to find a primary care doctor that I feel comfortable with .
Jun 21, 2025
Dr. Aboushaar, and his staff, (especially Ursula), really take the time too get to know your specific needs in order to generate a plan of care tailored to YOU. I don't feel like I'm in another revolving door doctors office.
Jun 21, 2025
Always kind and very helpful.
Jun 20, 2025
Quick and friendly service. I like the portal options to ask questions and get feedback.
Jun 19, 2025
Convenient location, pleasant staff, no long wait. Dr. Davis was easy to talk to, listened well, and was very informative.
Jun 16, 2025
DR'S and close proximity to our house and Baptist Oakleaf Hospital
Jun 15, 2025
The staff is efficient and caring. .
Jun 15, 2025
Friendly staff and doctor.
Jun 15, 2025
Everyone was very friendly and compassionate.
Jun 15, 2025
Dr. Pinder is so thorough and is encouraging, even if he is describing something no so great on my labs. Marissa is one of the best MA’s and they complement each other!
Jun 14, 2025
Everyone is really nice and lovely!
Jun 12, 2025
Good staff
Jun 12, 2025
Great doctors, they take the time and actually listen to you.
Jun 12, 2025
Very Professional
Jun 12, 2025
My Doctor Davis she a nice and good Doctor to me even the staff
Jun 9, 2025
Always friendly and compassionate. Doctor listens to any concerns and provides information on resolution to problem.
Jun 8, 2025
I don’t have any complaints about the office
Jun 8, 2025
Friendly and courteous staff. No long wait times.
Jun 8, 2025
Dr Davis and her team are pleasant and passionate about your health. They follow-up and communicate effectively.
Jun 7, 2025
Dr. Pinder is the consummate Professional. He is personable, caring and to the point. His staff members are kind, capable and very helpful. The office is clean and well kept. Overall a great place to go.
Jun 7, 2025
I feel heard. All my questions are answered
Jun 7, 2025
Friendly staff. Very efficient. Short wait times
Jun 6, 2025
very pleasant staff and willing to explain things to people
Jun 5, 2025
Very friendly
Jun 5, 2025
friendly/helpful office staff and doctors
Jun 5, 2025
I did not have to wait long,the nurse and the doctor friendly and professional.
Jun 5, 2025
The front office staff are polite professional and always smiling. Doctor Davis is such a sweetheart and makes you feel comfortable even during those uncomfortable exams (Pap smear). Dr. Davis cares about her patients and will let you know if something is going to be costly or more affordable.
Jun 3, 2025
Staff is terrific and Dr. Pinder is a great doctor.
Jun 2, 2025
Very competent? Courteous, effective and caring staff from reception to exit. I appreciate and trust their care. THANK YOU!
Jun 1, 2025
Great staff and Doctors. Highly recommend. A+++
Jun 1, 2025
Close. Easy to get an appointment. Staff are great. Dr. Aboushaar explained treatment plan in a way I could understand.
Jun 1, 2025
Marisa and Dr. Pinder are the perfect team. Whenever and whatever I need, they have been there for me. I look at my medical situation as having a partnership with my Dr. and the staff. I am honest with them and feel that my Dr. lets me have a say on how I feel and which way I can go. He lets me know my options and I feel like I have a say on those options.
I feel safe and secure knowing that if anything happens in my life that they are there for me to help me through it. I always trust that they really care about me and have my best interest at heart. I've been through a lot these last few years and don't know how I would have gotten through it all without them steering me in the right direction when I was unsure on which way to go and supporting me through the hardest of times. I consider them my most trusted ally.
May 31, 2025
Very professional
May 30, 2025
staff helpful/friendly
May 30, 2025
Everyone in the office is terrific they go out of their way to help you and they go out of their way to provide you service that other offices don't. I sit outside a lot and wait for the disability taxi to pick me up but the girls in the front office will bring me out an ice cold water when I'm sitting outside when you're in the office they always treat you well and we're very happy going there
May 28, 2025
Dr. Pinder is always kind and understanding. Diagnosis in a timely manner and always concerned about his patients health.
May 28, 2025
Everyone in the office is very professional and pleasant. Anytime I need anything they take great care of me.
May 27, 2025
The office is convenient to my house.
May 25, 2025
The Staff are very nice and my Doctor is great
May 25, 2025
Everyone is friendly and helpful
May 25, 2025
Clean, modern and efficient.
May 24, 2025
It's quiet.
May 23, 2025
Efficient, cordial, minimal wait time.
Greeted by the doctor because his nurse was with someone
May 23, 2025
My doctor, Dr Davis is very attentive and helpful.
The nurses are also very friendly too.
May 23, 2025
Always prompt and curteous
May 23, 2025
Nurses and doctors are very professional helpful and caring
May 23, 2025
Professionalism, efficiency