Baptist Primary Care - Oakleaf
8355 Merchants Gate Drive
Jacksonville, FL 32222 Directions
4.9 out of 5
2,195 verified ratings
2,195 Ratings, 1181 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
Ousama Aboushaar, MD
The wait time is appropriate, everyone is professional and my questions are answered
Aug 23, 2025
Staff is very professional and friendly
Aug 23, 2025
Professionalism & friendliness of staff
Aug 23, 2025
Friendly staff and communication is good.
Aug 23, 2025
Friendly staff ⚕️
Aug 23, 2025
Nice, friendly staff.
Aug 22, 2025
Dr Pinder is great! Likewise his staff!
Aug 21, 2025
The office staff were very nice. Short wait time and very nice and professional doctor.
Aug 21, 2025
Dr. Pinder and his staff are friendly, professional, and knowledgeable. Doesn't push unnecessary prescriptions or procedures. Office very organized clean.
Aug 20, 2025
Dr Davis, listens to what I say and we sometimes joke to make the situation lighter. We work together to find out what works best for me to get better!
Aug 18, 2025
It’s clean. Friendly staff. Convenient location. good hours. Dr Pinder has been my favorite doctor for a long while. He takes my opinion into account but also recommends what he knows is best. How can you beat that? He cares about his patients. We care about him. At least I know I do. :)
Aug 18, 2025
The receptions are very polite and friendly when checking you in and out. The lobby area are very clean and comfortable.
Aug 18, 2025
The professionalism and attentiveness
Aug 17, 2025
Excellent
Aug 17, 2025
I value Dr Pinder's advise. I'm in and out quickly. But never feel rushed at an appointment.
Aug 17, 2025
Friendly, knowledgeable staff. Wait time for appointment was short. Doctor answered all my questions and suggested some changes that have been helping me.
Aug 17, 2025
Everyone in office is very friendly and respectful. Dr Davis is patient, knowledgeable and overall AMAZING. She takes her time to make sure everything is understood before she leaves the room and makes sure of follow up appointment if needed. I would highly recommend Baptist Health Care and Dr Davis’ team
Aug 16, 2025
We are treated like we’re family, not just patient “next”! Dr Aboushaar really cares & takes the time to listen.
Aug 16, 2025
Dr Pinder and his staff are amazing and caring. I never feel rushed. Dr Pinder is very patient and addresses all my concerns and needs.
Aug 16, 2025
Quick check in
Quick call back
Efficient use of time
Professional and friendly staff
Aug 16, 2025
Always friendly and thorough
Aug 16, 2025
The service,the staff are very friendly.make you feel appreciate.
Aug 14, 2025
Location
Aug 13, 2025
Professional and friendly staff and doctor
Aug 13, 2025
I find Dr. Davis to be very personable and helpful. She is great! My check-in nurse was also very relaxed and kind. Dr. Davis solved prescription issues in 15 minutes that I was trying to solve on my own for months.
Aug 12, 2025
Very nice and professional!
Aug 9, 2025
Professional and proximity
Aug 9, 2025
Pleasant atmosphere. Outstanding customer service. Physician provides excellent care.
Aug 9, 2025
Professional, knowledgeable, timely, friendly
Aug 9, 2025
Friendly staff! Dr. Pinder is amazing!
Aug 9, 2025
Office personnel is great! Dr Pinder is amazing, he listens to you and addresses all of your concerns. Ni 100% recommend them
Aug 7, 2025
Everyone is professional as well as friendly. All people working there listen to you.
Aug 7, 2025
how they care and quickly reaching out to me
Aug 7, 2025
Efficient staff at front desk.
Dr. Pinder listens well and is actively trying to solve my health issue.
Aug 4, 2025
Neat, clean, efficient and friendly staff
Aug 3, 2025
Professional, convenient, love the staff, Dr. Aboushaar is and and caring and is a great problem solver.
Aug 2, 2025
All the personal, from the front window to the nurse or technician are very professional and great in the manner they treat the patients.
Aug 2, 2025
They take you in at the time of your appointment. There is usually little to no waiting. Staff is very friendly and nice.
Aug 2, 2025
Dr. Pinder is great very relatable and makes me feel comfortable to talk about my health.
Aug 2, 2025
Friendly fast service.. understanding staff. Dr Aboushaar listens to your concerns
Aug 2, 2025
Appointment Availability
Jul 31, 2025
Everything
Jul 31, 2025
The doctor and staff
Jul 31, 2025
Kind staff
Jul 31, 2025
Dr. Crystal Davis is great. She's very attuned to your needs and is always willing to help!
Jul 29, 2025
Convenient location, efficient and courteous service.
Jul 28, 2025
Very efficient minimal wait time
Jul 28, 2025
Everything! Very pleasant atmosphere and short wait times.
Jul 28, 2025
Never have to wait to see the doctor. Staff is personable and friendly.
Jul 28, 2025
Very friendly, and professional. They make you feel like a person, not a number.