Todd Pinder, MD
Family Medicine
Baptist Primary Care
8355 Merchants Gate Drive
Jacksonville, FL 32222 Directions
4.9 out of 5
1,716 verified ratings
1,716 Ratings, 995 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2026
Very easy set up for appointments and all are very knowledgeable and friendly!
Aug 16, 2026
The staff, nurses and doctors are always helpful and show they care about my health.
Aug 15, 2026
Location staff doctors and ease of access to medical care
Aug 15, 2026
Ask questions get answers. Good front office staff
Aug 15, 2026
Clean, uncomplicated, friendly and efficient. Dr. Pinder is thorough and understanding.
Aug 14, 2026
Love my Primary Care Physician. Service is always very professional and friendly.
Aug 13, 2026
Very Clean! Customer care and concern is tops
Aug 13, 2026
prompt friendly professional
Aug 13, 2026
Very professional
Aug 12, 2026
I always get called back on time. Dr. Pinder is awesome.
Aug 10, 2026
The office is always clean and comfortable. The staff is always friendly and helpful. The doctors are always getting to the patients care and needs.
Aug 9, 2026
Short wait time, staff that listens
Aug 8, 2026
They take the time to listen.
Aug 6, 2026
Location, friendly people, clean
Aug 5, 2026
Very efficient, in and out with no hassle!
Aug 5, 2026
Always pleasant and thorough
Aug 1, 2026
Professional & friendly staff.
Jul 31, 2026
Nice staff and never have to wait long to see the doc
Jul 30, 2026
Very accommodating and friendly….
Jul 30, 2026
Very courteous, professional and competent staff in all positions
Jul 27, 2026
Dr Pinder is very kind, knowledgeable, and, teaches which id important to me. The better I understand the more compliant I can be. The office staff is friendly and helpful.
Jul 26, 2026
Easy location, sincere helpful Doctor.
Jul 26, 2026
Very clean and arranged logically. Comfortable seats.
Jul 25, 2026
Great staff
Jul 25, 2026
Friendly knowledgeable staff .Clean Great place to wait before appointment.5stars
Jul 25, 2026
Easy and fast check in-appointment was on time and Dr. Pinder was very kind. He took his time and was very thorough. This is the first primary care office I have been to in years that ran well and everyone was great!
Jul 24, 2026
Office is clean, staff are very friendly. Dr Pinder is awesome
Jul 24, 2026
As always they make you want to go to the doctors
Jul 23, 2026
It is not far from me
Jul 23, 2026
I've been seeing Dr Pinder since he opened the Oakleaf office. I refered my family to him. I feel like he cares about my health. He takes his time and never rush through my appointments. I'm so thankful I found him.
His staff is amazing. They have always been friendly and helpful.
Jul 22, 2026
I just like the Nurse and Doctors, it’s clean.
Jul 22, 2026
Great staff!
Jul 22, 2026
Friendly professional staff. Dr. Listens to patient concerns and offers possible solution.
Jul 19, 2026
Efficient check in process.
Jul 17, 2026
Great Staff and great Dr Pinder
Jul 17, 2026
Dr. Pinder is the best.
Jul 17, 2026
People are good in that place.
Jul 17, 2026
The office is very clean and the staff is friendly
Jul 16, 2026
The Staff is wonderful! They make you feel like family, always so Helpful and Kind!
Jul 13, 2026
Dr Pinder
Jul 12, 2026
Easy accessibility, ample parking, facility is pleasant and clean, punctual appointments, and courteous, caring service by competent medical professionals.
Jul 12, 2026
everyone nice and polite and helpful
Jul 12, 2026
Very nice and pleasant
Jul 11, 2026
I like the new Tablets to check in/update my information, the ability to enlarge the text was nice.
I like that the wait time before being called back was minimal.
I like Dr. Pinder switched when I take two of my meds so that my high blood pressure is leveled
I like that nurse Jennifer greeted me with a smile and was patient with me for the required eye test per Medicare.
Jul 10, 2026
Everyone was so friendly and you are significantly more efficient than my previous provider’s office.
Jul 10, 2026
Clean, organize & friendly staffs
Jul 9, 2026
Friendly staff, no long wait time, Dr Pinder is very professional and attentive to my health needs and is timely to address any concerns that I have. He listens to me and does not rush me through the visit.
Jul 8, 2026
Laura is wonderful at the reception desk, always smiling and making you feel welcome.
Dr Pinder always listens and really cares about you. He takes time with you and doesn't try to rush you out on a time schedule, he gives you his undivided attention.
Jul 8, 2026
Generally friendly, and courteous, and professional.
Jul 8, 2026
Everything