Todd Pinder, MD
Family Medicine
Baptist Primary Care
8355 Merchants Gate Drive
Jacksonville, FL 32222 Directions
4.9 out of 5
1,759 verified ratings
1,759 Ratings, 1,025 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 24, 2026
Dr. Pinder is an amazing doctor. He takes the time to listen and researches the best way to provide treatment for complicated diagnoses.
Sep 24, 2026
Dr. Pinder and his staff are always available for your needs. When calling leaving a message, they respond within a reasonable time frame. Dr Pinder always listens to your situation discussing it with the patient. If you had labs done, Dr Pinder will take the time to go over them with you. Everyone is polite, never in a hurry.
Sep 20, 2026
Clear communication great response time
Sep 19, 2026
Dr. Pinder and his staff care about us and truly listen to our concerns.
Sep 18, 2026
Very little waiting time. Very clean lobby.
Sep 18, 2026
Dr. Pinder listens, acts on concerns, treats me with respect and is available to answer me if I reach out on the portal for anything. Visits are prompt and I never have to wait very long. Office staff is always pleasant and the office is close to home.
Sep 17, 2026
Very friendly, great customer service, clean office.
Great staff
Sep 16, 2026
The staff is cordial and efficient. They keep to their schedules. The facility is immaculate. The doctors are knowledgeable.
Sep 16, 2026
They get you in and out quick dr. Pinder is a great doctor answer all your need
Sep 16, 2026
Good doctor, close by.
Sep 12, 2026
On time, polite, professional. They greet you right away by your first name.
Sep 11, 2026
Friendly staff, ease of making appointments, and excellent physicians.
Sep 11, 2026
Clean and staff friendly!
Sep 11, 2026
The staff are generally friendly, it is clean and I enjoy seeing Dr Pinder.
Sep 10, 2026
I appreciate the professional staff and polite caring interaction. I always get seen by Dr. Pinder by my appointment time. I appreciate Dr. Pinder's medical knowledge and providing helpful information. The office is always clean.
Grateful for this medical team .
Sep 10, 2026
Not long wait dr Pinder is very thorough asks about refilling any med any questions I have and go over test results
Sep 10, 2026
Friendly, efficient, pleasant
Sep 9, 2026
Friendy, very little wait, easy to access from my home
Sep 5, 2026
I have been visiting for over seven years (since office started the time) and feel like a family, and great people to take care for me. The office are very friendly and feel comfortable.
Sep 2, 2026
Always a very enjoyable visit.
Sep 2, 2026
Friendly staff and Dr. Pinder is great
Sep 2, 2026
Friendly and professional atmosphere and staff!
Aug 30, 2026
Friendly & professional service.
Aug 30, 2026
Dr Pinder are very friendly and knowledgeable
Aug 29, 2026
Quick and friendly service. Cierra [last name] with registration was courteous, professional and friendly.
Aug 28, 2026
Professional, modern, friendly, convenient.
Dawn in Xray was very helpfu, comforting and efficient. She is a real asset to your facility.
Aug 28, 2026
Caring, friendly
Aug 28, 2026
Very , clean and the personnel vrey profesiona.
Aug 28, 2026
Excellent customer service and very nice.
Aug 28, 2026
I love the friendliness of the staff. I love Doctor Pinder
Aug 16, 2026
Very easy set up for appointments and all are very knowledgeable and friendly!
Aug 16, 2026
The staff, nurses and doctors are always helpful and show they care about my health.
Aug 15, 2026
Location staff doctors and ease of access to medical care
Aug 15, 2026
Ask questions get answers. Good front office staff
Aug 15, 2026
Clean, uncomplicated, friendly and efficient. Dr. Pinder is thorough and understanding.
Aug 14, 2026
Love my Primary Care Physician. Service is always very professional and friendly.
Aug 13, 2026
Very Clean! Customer care and concern is tops
Aug 13, 2026
prompt friendly professional
Aug 13, 2026
Very professional
Aug 12, 2026
I always get called back on time. Dr. Pinder is awesome.
Aug 10, 2026
The office is always clean and comfortable. The staff is always friendly and helpful. The doctors are always getting to the patients care and needs.
Aug 9, 2026
Short wait time, staff that listens
Aug 8, 2026
They take the time to listen.
Aug 6, 2026
Location, friendly people, clean
Aug 5, 2026
Very efficient, in and out with no hassle!
Aug 5, 2026
Always pleasant and thorough
Aug 1, 2026
Professional & friendly staff.
Jul 31, 2026
Nice staff and never have to wait long to see the doc
Jul 30, 2026
Very accommodating and friendly….
Jul 30, 2026
Very courteous, professional and competent staff in all positions