Todd Pinder, MD

Family Medicine

Baptist Primary Care

8355 Merchants Gate Drive

Jacksonville, FL 32222 Directions

904.771.2900

www.baptistjax.com

4.9 out of 5

1,493 verified ratings

1 Location


Baptist Primary Care - Oakleaf

8355 Merchants Gate Drive

Jacksonville, FL 32222

(904) 771-2900 Directions

1,493 Ratings, 852 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 29, 2026
Very efficient in and out in a timely manner.

Mar 28, 2026
Excellent staff

Mar 27, 2026
Staff is very professional 👏

Mar 27, 2026
It is convenient and everyone was very nice!

Mar 27, 2026
The staff listen and provide time to ask questions and share concerns.

Mar 19, 2026
Friendly& professional. Always listen & slow me to ask questions.

Mar 19, 2026
Timely and efficient.

Mar 19, 2026
The staff is very friendly and Dr. Pinder is well qualified doctor who always treats us with respect and kindness.

Mar 18, 2026
Professional

Mar 18, 2026
Friendly staff

Mar 18, 2026
Friendly and professional. Always listens and responds to take care of me.

Mar 15, 2026
Great staff, doctors and admin. Very neat and clean facilities. Easy access to and from the office. Love everything about it. A+++

Mar 14, 2026
Marissa is awesome and Dr Pinder cares about his patients

Mar 14, 2026
Dr Pinder is a fantastic Dr. I typically do not trust doctors, however he is very intelligent, is not about writing ridiculous prescriptions and truly cares. Best Dr I had here in Florida and I have been here since 1985.

Mar 14, 2026
polite professional

Mar 14, 2026
These folks went out of their way to insure that I could accomplish all of my pre-surgical tests in a very short timeline. OUTSTANDING!

Mar 13, 2026
It’s clean, not crowed Workers are polite and helpful and love my doctor Todd Pinder

Mar 12, 2026
Very professional but personable at the same time. Very knowlegeable and caring.

Mar 11, 2026
I like that the office waiting/check-in area in never overbooked (crowded). I like that the staff members are smiling and welcoming: Tomeka I like being called back to a room for review of my meds/blood pressure check quickly: Jessica I like that Dr. Pinder listens to my concerns about Tremors spreading to my head and that he prescribed a med immediately. I like that Grace helped me schedule an appointment for a time when traffic is lighter and she provides me a backup paper copy of my next lab orders.

Mar 9, 2026
Friendly staff and appointments are always on time.

Mar 8, 2026
It is convenient

Mar 8, 2026
Clean staff is Curtis courtesy and friendly i’d like Dr. Pinder very much

Mar 7, 2026
Very efficient !! Dr Pinder is the best

Mar 5, 2026
Courteous, professional and friendly

Mar 5, 2026
Everything. Great docs and staff.

Mar 5, 2026
Dr Pinder and staff are great would not change staff is always pleasant knowledgeable and make you feel at home. Dr Pinder is excellent has earn the trust of his patients looks out to do the best treatment for them.

Mar 4, 2026
The location is in a close proximity to my resident and the office staff and Dr Pinder have been very cordial and professional on both my visits! I would recommend this clinic to my friends and family!

Feb 28, 2026
Dr Pinder and his staff are great! I've had seen many doctors in the last couple years and and Dr Pinder is the best. He has both very knowledgeable and very caring. He has earned the trust of both myself and my family. Yes, I would certainly recommend him and his staff to all my friends and family.

Feb 27, 2026
The staff, everyone is soo nice and professional

Feb 26, 2026
I have been visiting for nine years for Baptist Primary office, and very friendly and comfortable.

Feb 26, 2026
The entire office is so welcoming. Dr. Pinder really listens to my concerns and makes sure everything is checked thoroughly. I feel cared for and supported here—this office is amazing.

Feb 25, 2026
Fast service and excellent services

Feb 21, 2026
My Doctor, Dr. Pinder

Feb 21, 2026
Dr. Pinder is the best PCP I have ever had! He is very knowledgeable and kind. He takes his time with you like you are his only patient. I never have to wait long and usually since I arrive early, get out at or before my appointment time. His staff is always nice and friendly and very helpful.

Feb 20, 2026
Spacious, clean, and comfortable.

Feb 20, 2026
My experience with the entire staff was overwhelmingly positive. Everyone was friendly and attentive.

Feb 19, 2026
The people are always friendly and meet my needs expeditiously. Clean environment.

Feb 18, 2026
Staff, clean, professional

Feb 18, 2026
Great office staff , nurses and doctor! very quick to respond to messages. I know I can always count on them them when I need them!

Feb 15, 2026
They are patient, friendly never feel rushed.

Feb 15, 2026
the staff is great

Feb 14, 2026
Great staff and doctor

Feb 13, 2026
People

Feb 11, 2026
Always clean and professional

Feb 6, 2026
Very nice, professional staff and appointments always on time!

Feb 6, 2026
Well organized….

Feb 6, 2026
Clean

Feb 6, 2026
It is very convenient! Very cheerful and courteous staff.

Feb 5, 2026
I like the doctor the nurses they’re very nice. There’s right to the point and I like that about Dr. Pinder and I will recommend them to anyone.

Feb 4, 2026
Call backs and politeness.